Manual Removal Guide for WinSpySoftware

[Friday]

The following instructions have been created to help you to get rid of "WinSpySoftware" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

• spyware
• keylogger

Description:

WinSpySoftware installs itself in a directory called "MSAntiMalware" located at the Windows directory, starts itself in autorun as "WinDefender" and so it is invisible to the user.
The trojan tries to open a backdoor of the computer, records all keystrokes and screens of user. It also blocks some antivirus programs.​

Supposed Functionality:

WinSpySoftware is a Complete Stealth Monitoring Software that can both monitor your Local PC and Remote PC. It includes Remote Install and Realtime Remote PC Viewer. Win Spy Software will capture anything the user sees or types on the keyboard. A special hotkey is used to login and access the program. Users will not be able to terminate or uninstall Win-Spy.
​

Links (be careful!):

: ttp://win-monitoring-software.com​

Removal Instructions:

Autorun:

Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.

• Entries named "WinDefender" and pointing to "<$PROGRAMFILES>\MSAntiMalware\iexplorer.exe".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<$SYSDIR>\svers.dll".
• The file at "<$WINDIR>\client.dll".
• The file at "<$WINDIR>\dewslog.txt".
• The file at "<$WINDIR>\hpvert.dll".
• The file at "<$WINDIR>\NSTVN.dll".
• The file at "<$WINDIR>\svers.dll".

Make sure you set your file manager to display hidden and system files. If WinSpySoftware uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$LOCALSETTINGS>\Temp\WZSE0.TMP".
• The directory at "<$PROGRAMFILES>\Accessories".
• The directory at "<$PROGRAMFILES>\MSAntiMalware".

Make sure you set your file manager to display hidden and system files. If WinSpySoftware uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Browser:

The following browser plugins or items can either be removed directly in your browser, or through the help of e.g. Spybot-S&D or RunAlyzer.

• Please check your bookmarks for links to "win-monitoring-software.com".

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.