microsoft programs crash upon opening

Unless there is some way of freezing the blue screen, i am always unable to read even the first line, let alone print screen etc as it flashes up blue with white writing for only half a second or so. the only words i can gather is emergency and shut down. i will restart again now and post if i can recover any more of the writing. Many Thanks
 
no, nothing that time. the only other text is on a windows error message which appears upon desktop afterwards which says something like windows had to close unexpectedly etc. also i keep getting error messages saying windows licencing error flash up after restart, and one of the times i restarted a window appeared asking if i would like to verify my product key for windows now or later. i clicked later and the desktop appeared as normal, but without background and sometimes with larger text. hope this helps
 
Hi,

To prevent system from automatic reboot during error please disable automatic restart by following steps here.
 
Try to check the disk again (it was this piece of action that triggered blue screen last time, wasn't it?).
 
hi,
the disk check said; the volume is clean; windows has finished checking the disk, immediately. then a grey and black screen popped up saying; windows failed to start. a recent hardware or software change might be the cause. and then launched startup repair automatically. after startup repair had checked for problems, it flashed up; windows cannot repair this automatically.

no blue screen this time; i think its more the shutting down that triggers it randomly, not nesesarily the disk check, as it didnt happen then.
forgive me, but im still unsure as to how to defrag the partitions?
Many Thanks
 
Hi,

Defragging can be launched by doing this:
1. Right click hard drive in my computer window and select properties.
2. Click Tools-tab and you should find a button to launch defragging process.
 
Yes, that's normal.

Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK

Still symptoms left?
 
Hi,
have uninstalled combofix, may i wait two days just to make certain its fixed? Many Thanks for your patience.
 
hi,
shut down last night and started up this morning.as it was starting up, an unscheduled disk check popped up saying; one of the disks needs to be checked for consistency.once finished, it got through whole process of starting up until desktop appeared and then the blue screen came up. it said;
a problem has been detected and windows has been shtu down to prevent damage. if this is the first time you have seen this error screen then restart your PC. if this screen appears again, run a system diagnostic utility run a memory check and check for faulty or mismatched memory. try changing video adapter.disable or remove any newly installed hardware or software; collecting data for crash dump, beggining dump of physical memory. contact your system administrator or technical support group for further assistance.

my computer since it has started keeps freezing for periods of five or so seconds, consistently every minuite or so, which is unlike it to dos so.
hope that is useful, unfortunately, it seems its still behaving badly.
Many, Many thanks for your continued patience
 
Hi,

To me it looks more evident that there're deeper than malware related issues there. It would probably be better to post a forum that has areas for non malware issues too. One this kind of forum would be Tech Support Guy.
 
You're welcome. Hopefully the thing gets sorted out :)

I'll close the topic here now.
 
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