Misbehaving Laptop. iexplore.exe running without IE open. keeps restarting.

D

dimebagdrl

New member
Hello. :santa:

I was called by a relative to fix her laptop. She left it with me to fix it. She's a college student so it gets limited tech protection and heavy web use. But enough non-tech back story. This laptop spends a lot of time on facebook and it seems to have downloaded some malware which keeps trying to run IE hidden in the background. It's been running with an outdated copy of Kaspersky (uninstalled now) and spybot (rarely used). I've reached the limits of my amateur level tech knowledge and need some help from some experts. I'm hoping to have this fixed before she has to head back to for the next semester of classes. Any help would be greatly appreciated. :D:

---------------
Hijackthis Log
---------------

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 6:31:31 PM, on 12/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Fingerprint Sensor\ATSwpNav.exe
C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Leona\Application Data\Microsoft\svchost.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\o2flash.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATSwpNav] "C:\Program Files\Fingerprint Sensor\ATSwpNav" -run
O4 - HKLM\..\Run: [LoadFUJ02E3] C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [svchost.exe] C:\Documents and Settings\Leona\Application Data\Microsoft\svchost.exe
O4 - Startup: MRI_DISABLED
O4 - Global Startup: MRI_DISABLED
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.computers.us.fujitsu.com/
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab
O16 - DPF: {588031A3-94BF-4CDD-86D0-939F6F93910F} (FixItClient Class) - https://fixit.support.microsoft.com/ActiveX/FixItClient.CAB
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: O2Micro Flash Memory (O2Flash) - O2Micro International - C:\WINDOWS\system32\o2flash.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 7043 bytes
 
Hi,

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.


Please continue as follows:

  1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.


Generate an Uninstall List

* Open HijackThis
* Click on Open Misc Tools Section
* Click on Open Uninstall Manager
* Click on Save list
* Save it to your Desktop
* Post it & fresh hjt log on your next reply.
 
I couldn't get combofix to run. The process loads and appears on the alt+crtl+delete menu, but it sits at 2,424kb and does nothing. Meanwhile, more iexplore.exe processes continue to launch themselves.

here are the uninstall list and the fresh hijack this log.

------------------------
Hijackthis Uninstall List
------------------------

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.1.0
Agere Systems HDA Modem
AIM 6
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Bonjour Core for Windows
CCleaner
Combined Community Codec Pack 2007-02-22
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
ERUNT 1.1j
Fingerprint Sensor Minimum Install
FlashAid
Fujitsu Driver Update
Fujitsu Hotkey Utility
Fujitsu System Extension Utility
Goombah Partner COM Server
High Definition Audio Driver Package - KB888111
HiJackThis
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
HP Customer Participation Program 7.0
HP Imaging Device Functions 7.0
HP Photosmart Essential
HP Photosmart, Officejet and Deskjet 7.0.A
HP Solution Center 7.0
HP Update
iTunes
Java(TM) 6 Update 17
LifeBook Application Panel
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Office Small Business Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Works
Minitab 15 English
MobileMe Control Panel
Mozilla Firefox (3.5.5)
MSN
MSN Toolbar
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
O2Micro Flash Memory Card Windows Driver
O2Micro Smartcard Driver
OCR Software by I.R.I.S 7.0
Office 2003 Trial Assistant
OGA Notifier 2.0.0048.0
PowerDVD
Quicken 2006
QuickTime
Realtek High Definition Audio Driver
Ruckus Player
Safari
Security Panel Application
Security Panel Application for Supervisor
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Spybot - Search & Destroy 1.4
Synaptics Pointing Device Driver
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Viewpoint Media Player
Windows Internet Explorer 8
Windows Live installer
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10 Hotfix [See KB887626 for more information]
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3

--------------
Hijackthis Log
--------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:44:03 AM, on 1/5/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Fingerprint Sensor\ATSwpNav.exe
C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Leona\Application Data\Microsoft\svchost.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\o2flash.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Leona\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATSwpNav] "C:\Program Files\Fingerprint Sensor\ATSwpNav" -run
O4 - HKLM\..\Run: [LoadFUJ02E3] C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [svchost.exe] C:\Documents and Settings\Leona\Application Data\Microsoft\svchost.exe
O4 - Startup: MRI_DISABLED
O4 - Global Startup: MRI_DISABLED
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.computers.us.fujitsu.com/
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab
O16 - DPF: {588031A3-94BF-4CDD-86D0-939F6F93910F} (FixItClient Class) - https://fixit.support.microsoft.com/ActiveX/FixItClient.CAB
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: O2Micro Flash Memory (O2Flash) - O2Micro International - C:\WINDOWS\system32\o2flash.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 6786 bytes
 
Hi,

Rename ComboFix.exe to somethingElse.exe and try to run it again. If it still fails try in safe mode.
 
Heylo.

That worked. Here is the combofix log, a new uninstall list and a new hijackthis log.

----------------
Combofix Log
----------------

ComboFix 10-01-04.01 - Leona 01/05/2010 9:48.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.728 [GMT -8:00]
Running from: c:\documents and settings\Leona\Desktop\somethingElse.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Leona\Application Data\Microsoft\svchost.exe
C:\LOG16F.tmp
C:\LOG183.tmp
C:\LOG186.tmp
C:\LOG189.tmp
c:\windows\system32\drivers\H8SRTrvtedpjklw.sys
c:\windows\system32\h8srtcfg.dat
c:\windows\system32\H8SRTckjsrdlrbe.dll
c:\windows\system32\H8SRTigupkysyfh.dll
c:\windows\system32\H8SRTryfxkmbxio.dat
c:\windows\system32\srcr.dat

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_H8SRTd.sys
-------\Legacy_H8SRTd.sys


((((((((((((((((((((((((( Files Created from 2009-12-05 to 2010-01-05 )))))))))))))))))))))))))))))))
.

2010-01-05 15:27 . 2010-01-05 15:27 -------- d-sh--w- c:\documents and settings\Leona\IECompatCache
2009-12-31 02:30 . 2009-12-31 02:30 -------- d-----w- c:\program files\ERUNT
2009-12-31 02:29 . 2009-12-31 02:29 -------- d-----w- c:\program files\TrendMicro
2009-12-30 21:42 . 2009-12-30 21:42 -------- d-----w- C:\Rooter$
2009-12-30 21:31 . 2009-12-30 21:31 -------- d-----w- C:\VundoFix Backups
2009-12-30 21:12 . 2009-12-30 21:12 -------- d-----w- c:\documents and settings\Leona\Local Settings\Application Data\Tific
2009-12-30 21:01 . 2009-12-30 21:01 -------- d-----w- c:\documents and settings\Leona\Application Data\Tific
2009-12-30 20:48 . 2009-12-30 20:48 -------- d-----w- c:\windows\system32\drivers\NAV
2009-12-30 20:48 . 2009-12-30 20:48 -------- d-----w- c:\program files\Windows Sidebar
2009-12-30 20:48 . 2009-12-30 21:26 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2009-12-30 20:36 . 2009-12-30 20:49 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
2009-12-19 22:36 . 2009-12-19 22:36 -------- d-----w- c:\windows\Sun
2009-12-19 22:06 . 2009-12-19 22:35 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-12-19 22:06 . 2009-12-19 22:06 -------- d-----w- c:\program files\Java
2009-12-14 04:23 . 2009-12-14 04:24 -------- d-----w- c:\documents and settings\Guest\Local Settings\Application Data\Adobe
2009-12-14 03:01 . 2009-12-14 03:01 -------- d-----w- c:\program files\CCleaner
2009-12-14 02:38 . 2009-12-14 02:38 56756 ---ha-w- c:\windows\system32\mlfcache.dat
2009-12-14 00:49 . 2009-12-14 00:49 -------- d-----w- c:\documents and settings\Leona\Application Data\Webroot
2009-12-14 00:49 . 2009-12-14 00:49 -------- d-----w- c:\documents and settings\All Users\Application Data\Geek Squad
2009-12-13 05:51 . 2009-12-13 05:51 -------- d-----w- c:\documents and settings\Guest\Local Settings\Application Data\Mozilla
2009-12-13 03:36 . 2009-12-13 03:36 -------- d-----w- c:\documents and settings\Leona\Local Settings\Application Data\Mozilla
2009-12-12 23:57 . 2009-12-12 23:57 -------- d-----w- c:\documents and settings\Guest\Application Data\Office Genuine Advantage
2009-12-12 23:50 . 2009-12-12 23:50 -------- d-sh--w- c:\documents and settings\Guest\PrivacIE
2009-12-12 23:49 . 2009-12-12 23:49 -------- d-sh--w- c:\documents and settings\Guest\IETldCache
2009-12-12 23:44 . 2009-12-12 23:44 -------- d-sh--w- c:\documents and settings\Leona\PrivacIE
2009-12-12 23:37 . 2009-12-12 23:37 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-12-12 23:31 . 2009-12-12 23:31 -------- d-sh--w- c:\documents and settings\Leona\IETldCache
2009-12-12 23:17 . 2009-10-29 07:45 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2009-12-12 23:17 . 2009-10-29 07:45 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2009-12-12 23:17 . 2009-12-12 23:17 -------- d-----w- c:\windows\ie8updates
2009-12-12 23:16 . 2009-10-02 04:44 92160 -c----w- c:\windows\system32\dllcache\iecompat.dll
2009-12-12 23:15 . 2009-12-12 23:16 -------- dc-h--w- c:\windows\ie8
2009-12-12 23:13 . 2009-12-12 23:13 -------- d-----w- c:\documents and settings\All Users\Application Data\Office Genuine Advantage
2009-12-12 23:13 . 2009-12-12 23:13 -------- d-----w- c:\documents and settings\Leona\Application Data\Office Genuine Advantage

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-12-31 02:29 . 2009-12-31 02:29 388096 ----a-r- c:\documents and settings\Leona\Application Data\Microsoft\Installer\{0761C9A8-8F3A-4216-B4A7-B7AFBF24A24A}\HiJackThis.exe
2009-12-30 21:26 . 2006-01-30 22:14 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-12-30 21:18 . 2006-01-30 22:13 -------- d-----w- c:\program files\Google
2009-12-19 22:34 . 2009-12-19 22:06 152576 ----a-w- c:\documents and settings\Leona\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-12-19 22:34 . 2009-12-19 22:06 79488 ----a-w- c:\documents and settings\Leona\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-12-19 22:22 . 2009-12-19 22:22 152576 ----a-w- c:\documents and settings\Guest\Application Data\Sun\Java\jre1.6.0_16\lzma.dll
2009-12-19 22:19 . 2009-12-19 22:02 152576 ----a-w- c:\documents and settings\Guest\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-12-19 22:18 . 2009-12-19 22:01 79488 ----a-w- c:\documents and settings\Guest\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-12-13 04:12 . 2007-10-08 18:51 2858 -c--a-w- c:\documents and settings\Leona\Application Data\wklnhst.dat
2009-12-13 03:35 . 2009-11-09 05:43 -------- d-----w- c:\documents and settings\All Users\Application Data\WinZip
2009-12-12 22:43 . 2008-02-18 09:29 70248 -c--a-w- c:\documents and settings\Guest\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-12-06 02:18 . 2007-09-20 02:50 -------- d-----w- c:\documents and settings\Leona\Application Data\Ruckus Network
2009-11-28 07:43 . 2007-08-12 20:59 -------- d-----w- c:\documents and settings\Leona\Application Data\Apple Computer
2009-11-23 00:18 . 2008-12-02 05:48 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-11-21 15:51 . 2006-01-30 17:57 471552 ----a-w- c:\windows\AppPatch\aclayers.dll
2009-11-19 23:23 . 2007-10-22 03:09 -------- d-----w- c:\documents and settings\Leona\Application Data\Move Networks
2009-11-19 22:35 . 2009-09-21 17:02 143976 ----a-w- c:\documents and settings\Leona\Application Data\Move Networks\uninstall.exe
2009-11-19 22:35 . 2009-10-15 00:50 5642688 ----a-w- c:\documents and settings\Leona\Application Data\Move Networks\plugins\npqmp071701000002.dll
2009-11-19 22:35 . 2009-11-19 22:35 1794456 ----a-w- c:\documents and settings\Leona\Application Data\Move Networks\MoveMediaPlayerWin_071701000002.exe
2009-11-13 07:23 . 2008-08-27 06:49 -------- d-----w- c:\program files\Safari
2009-11-13 07:20 . 2009-11-13 07:20 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\Safari 5.31.21.10\SetupAdmin.exe
2009-11-13 07:18 . 2009-11-13 07:17 -------- d-----w- c:\program files\iTunes
2009-11-13 07:18 . 2009-11-13 07:17 -------- d-----w- c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-11-13 07:18 . 2009-11-13 07:18 -------- d-----w- c:\program files\iPod
2009-11-13 07:18 . 2007-09-18 23:37 -------- d-----w- c:\program files\Common Files\Apple
2009-11-13 07:14 . 2007-12-15 05:58 -------- d-----w- c:\program files\QuickTime
2009-11-13 07:05 . 2009-11-13 07:05 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
2009-10-29 07:45 . 2006-01-30 18:00 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-29 01:55 . 2009-08-03 21:48 4187512 ----a-w- c:\documents and settings\Leona\Application Data\Move Networks\plugins\npqmp071505000010.dll
2009-10-29 01:55 . 2009-10-29 01:54 1407680 ----a-w- c:\documents and settings\Leona\Application Data\Move Networks\MoveMediaPlayerWin_071505000010.exe
2009-10-21 05:38 . 2006-01-30 18:00 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38 . 2006-01-30 17:59 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20 . 2004-08-03 23:00 265728 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-15 00:50 . 2009-10-15 00:50 97216 ----a-w- c:\documents and settings\Leona\Application Data\Move Networks\ie_bin\MovePlayerUpgrade.exe
2009-10-13 10:30 . 2006-01-30 17:59 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38 . 2006-01-30 18:00 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38 . 2006-01-30 18:00 79872 ----a-w- c:\windows\system32\raschap.dll
.

((((((((((((((((((((((((((((((((((((((((((((( AWF ))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-04-27 21:17 . 2007-04-27 21:17 50736 c:\program files\AIM6\bak\aim6.exe
2008-01-03 16:15 . 2008-01-03 16:15 50528 c:\program files\AIM6\aim6.exe

2006-01-30 22:09 . 2005-11-01 19:11 242688 c:\program files\Fujitsu\Application Panel\bak\QuickTouch.exe
2006-01-30 22:09 . 2008-01-29 01:22 242688 c:\program files\Fujitsu\Application Panel\QuickTouch.exe

2006-01-30 22:09 . 2005-11-01 19:06 61440 c:\program files\Fujitsu\BtnHnd\bak\BtnHnd.exe
2006-01-30 22:09 . 2008-01-29 01:22 61440 c:\program files\Fujitsu\BtnHnd\BtnHnd.exe

2006-01-30 22:08 . 2005-06-08 17:20 69632 c:\program files\Fujitsu\FUJ02E3\bak\FUJ02E3.exe
2006-01-30 22:08 . 2008-01-29 01:22 69632 c:\program files\Fujitsu\FUJ02E3\FUJ02E3.exe

2006-02-06 19:22 . 2005-09-10 08:12 81920 c:\program files\Fujitsu\Fujitsu Hotkey Utility\bak\IndicatorUty.exe
2006-02-06 19:22 . 2008-01-29 01:22 81920 c:\program files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe

2006-02-19 09:41 . 2006-02-19 09:41 49152 c:\program files\HP\HP Software Update\bak\HPWuSchd2.exe
2008-12-08 22:50 . 2008-12-08 22:50 54576 c:\program files\HP\HP Software Update\hpwuschd2.exe

2007-12-11 18:56 . 2007-12-11 18:56 286720 c:\program files\QuickTime\bak\QTTask.exe
2009-09-05 09:54 . 2009-09-05 09:54 417792 c:\program files\QuickTime\QTTask.exe

2006-01-30 21:42 . 2006-01-05 09:03 761946 c:\program files\Synaptics\SynTP\bak\SynTPEnh.exe
2006-01-30 21:42 . 2008-01-29 01:22 761946 c:\program files\Synaptics\SynTP\SynTPEnh.exe

2006-01-30 18:00 . 2004-08-04 12:00 15360 c:\windows\system32\bak\ctfmon.exe
2006-01-30 18:00 . 2008-04-14 00:12 15360 c:\windows\system32\ctfmon.exe

.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATSwpNav"="c:\program files\Fingerprint Sensor\ATSwpNav -run" [X]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2008-01-29 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2008-01-29 118784]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-01-29 761946]
"LoadFUJ02E3"="c:\program files\Fujitsu\FUJ02E3\FUJ02E3.exe" [2008-01-29 69632]
"LoadFujitsuQuickTouch"="c:\program files\Fujitsu\Application Panel\QuickTouch.exe" [2008-01-29 242688]
"LoadBtnHnd"="c:\program files\Fujitsu\BtnHnd\BtnHnd.exe" [2008-01-29 61440]
"IndicatorUtility"="c:\program files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe" [2008-01-29 81920]
"RTHDCPL"="RTHDCPL.EXE" [2006-03-07 16010240]
"AGRSMMSG"="AGRSMMSG.exe" [2006-01-17 88365]
"msnappau"="c:\program files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe" [N/A]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-12-19 149280]

c:\documents and settings\Leona\Start Menu\Programs\Startup\MRI_DISABLED
TrayIt!.lnk - c:\program files\Trayit\TrayIt!.exe [2007-8-12 172032]

c:\documents and settings\All Users\Start Menu\Programs\Startup\MRI_DISABLED
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2006-2-19 288472]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2009-08-13 23:51 177440 ----a-w- c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2008-12-08 22:50 54576 ----a-w- c:\program files\HP\HP Software Update\hpwuschd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-10-29 04:21 141600 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-09-05 09:54 417792 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Ruckus Player\\Ruckus.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 FJGPNV;FJGPNV;c:\windows\system32\drivers\FJGPNV.SYS [1/30/2006 1:56 PM 10496]
R0 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2/21/2006 2:05 PM 36352]
R0 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [9/23/2005 6:48 AM 28544]
R2 FlashDrv;FlashDrv;c:\progra~1\Fujitsu\FlashAid\FlashDrv.sys [1/30/2006 2:12 PM 7196]
R3 FUJ02E1;%FUJ02E1.DeviceDesc%;c:\windows\system32\drivers\FUJ02E1.sys [1/30/2006 11:22 AM 5632]
R3 FUJ02E3;Fujitsu FUJ02E3 Device Driver;c:\windows\system32\drivers\fuj02e3.sys [1/30/2006 11:22 AM 4864]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [5/14/2008 12:18 AM 24652]
.
Contents of the 'Scheduled Tasks' folder

2009-12-18 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-12 19:34]

2010-01-05 c:\windows\Tasks\OGALogon.job
- c:\windows\system32\OGAEXEC.exe [2009-08-03 23:07]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
FF - ProfilePath - c:\documents and settings\Leona\Application Data\Mozilla\Firefox\Profiles\qthoqifq.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: c:\documents and settings\Leona\Application Data\Move Networks\plugins\npqmp071505000010.dll
FF - plugin: c:\documents and settings\Leona\Application Data\Move Networks\plugins\npqmp071701000002.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.
- - - - ORPHANS REMOVED - - - -

AddRemove-HijackThis - c:\documents and settings\Leona\Desktop\HijackThis.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-05 09:58
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{06D662EF-1B18-9E0A-C7540872BBA4B266}\{EBB6626D-026A-B870-36A2109435AC20FE}\{EDFF6A5F-75C2-5A8A-3FBA9ED6355C20B5}*]
"JWOYTVPITEDJCHYUGDR5XL6BSC1"=hex:01,00,01,00,00,00,00,00,b1,dc,8a,ef,e5,23,43,
80,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{0FE9758D-999D-5364-A982D9FF5B788FED}\{C0BD10EF-72B8-B20F-55BDE04C7FD39C0B}\{292331AE-173A-E499-B30D8FE5870ABBF2}*]
"JWOYTVPITEDJCHYUGDR5XL6BSC1"=hex:01,00,01,00,00,00,00,00,b1,dc,8a,ef,e5,23,43,
80,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1068)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(3028)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\windows\System32\SCardSvr.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Fingerprint Sensor\ATSwpNav.exe
c:\windows\RTHDCPL.EXE
c:\windows\AGRSMMSG.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\system32\o2flash.exe
c:\windows\system32\HPZipm12.exe
c:\windows\system32\wscntfy.exe
c:\\?\c:\windows\system32\WBEM\WMIADAP.EXE
.
**************************************************************************
.
Completion time: 2010-01-05 10:02:12 - machine was rebooted
ComboFix-quarantined-files.txt 2010-01-05 18:02

Pre-Run: 75,427,143,680 bytes free
Post-Run: 75,697,913,856 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - B88D891DE27F281201903A4D2E5880C3


--------------------------
Hijackthis Uninstall List
--------------------------

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.1.0
Agere Systems HDA Modem
AIM 6
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Bonjour Core for Windows
CCleaner
Combined Community Codec Pack 2007-02-22
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
ERUNT 1.1j
Fingerprint Sensor Minimum Install
FlashAid
Fujitsu Driver Update
Fujitsu Hotkey Utility
Fujitsu System Extension Utility
Goombah Partner COM Server
High Definition Audio Driver Package - KB888111
HiJackThis
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
HP Customer Participation Program 7.0
HP Imaging Device Functions 7.0
HP Photosmart Essential
HP Photosmart, Officejet and Deskjet 7.0.A
HP Solution Center 7.0
HP Update
iTunes
Java(TM) 6 Update 17
LifeBook Application Panel
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Office Small Business Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Works
Minitab 15 English
MobileMe Control Panel
Mozilla Firefox (3.5.5)
MSN
MSN Toolbar
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
O2Micro Flash Memory Card Windows Driver
O2Micro Smartcard Driver
OCR Software by I.R.I.S 7.0
Office 2003 Trial Assistant
OGA Notifier 2.0.0048.0
PowerDVD
Quicken 2006
QuickTime
Realtek High Definition Audio Driver
Ruckus Player
Safari
Security Panel Application
Security Panel Application for Supervisor
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Spybot - Search & Destroy 1.4
Synaptics Pointing Device Driver
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Viewpoint Media Player
Windows Internet Explorer 8
Windows Live installer
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10 Hotfix [See KB887626 for more information]
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3


-----------------
Hijackthis Log
-----------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:05:12 AM, on 1/5/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Fingerprint Sensor\ATSwpNav.exe
C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\o2flash.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Leona\Desktop\HiJackThis_v2.exe
C:\WINDOWS\system32\notepad.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATSwpNav] "C:\Program Files\Fingerprint Sensor\ATSwpNav" -run
O4 - HKLM\..\Run: [LoadFUJ02E3] C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: MRI_DISABLED
O4 - Global Startup: MRI_DISABLED
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.computers.us.fujitsu.com/
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab
O16 - DPF: {588031A3-94BF-4CDD-86D0-939F6F93910F} (FixItClient Class) - https://fixit.support.microsoft.com/ActiveX/FixItClient.CAB
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: O2Micro Flash Memory (O2Flash) - O2Micro International - C:\WINDOWS\system32\o2flash.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 6401 bytes
 
Hi again,

Open notepad and copy/paste the text in the quotebox below into it:

Code: 
RegNull::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{06D662EF-1B18-9E0A-C7540872BBA4B266}\{EBB6626D-026A-B870-36A2109435AC20FE}\{EDFF6A5F-75C2-5A8A-3FBA9ED6355C20B5}*]
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{0FE9758D-999D-5364-A982D9FF5B788FED}\{C0BD10EF-72B8-B20F-55BDE04C7FD39C0B}\{292331AE-173A-E499-B30D8FE5870ABBF2}*]


Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

CFScriptB-4.gif


Close all browser windows and refering to the picture above, drag CFScript into somethingElse.exe.
Then post the resultant log.


Uninstall old Adobe Reader versions and get the latest one (9.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.


Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report and above mentioned ComboFix resultant log. Any issues left?
 
I tried running the CFScript. But I ran into a problem. Combofix says Kaspersky is running. problem is, I uninstalled Kaspersky like i said in the first post. I don't see the software running for me to turn it off, I don't see any processes for it running, and I can't find a way to turn it off. I tried running combofix anyway. it did the full scan and just as it was about to make the report, I got a blue screen of death and the system restarted. I'm not sure what to do.
 
Hi,

Try to run ComboFix part in safe mode (ignore Kaspersky related warning if still shown).
 
I had it in safe mode. I got the same Kaspersky message and the same blue screen crash as the log is about to write.
 
Did it generate any part of ComboFix.txt log?

Skip over ComboFix part and continue with other steps. When done, run a scan with GMER:

Download GMER here by clicking download exe -button and then saving it your desktop:
  • Double-click .exe that you downloaded
  • Click rootkit-tab and deselect sections & devices. Then scan.
  • Don't check
    Show All
    box while scanning in progress!
  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.
 
This is all that was in the combofix.txt file.

ComboFix 10-01-04.01 - Leona 01/05/2010 11:33:50.3.2 - x86 MINIMAL
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.821 [GMT -8:00]
Running from: C:\Documents and Settings\Leona\Desktop\somethingElse.exe
Command switches used :: C:\Documents and Settings\Leona\Desktop\CFScript.txt
AV: Kaspersky Internet Security *On-access scanning enabled* (Outdated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
.
Click to expand...

I ran the Online scanner, it took about four hours to complete everything. I started running the GMER software, but after close to six hours of scanning I got a blue screen of death.It did pick up five to six item on the list before it crashed. I'd run it again, but this laptop has been running for almost 10 hours straight. I need to shut it down for a while before the heat kills it. I also need sleep.

Here is the scan log.


-----------------------------------
Kaspersky Online Scanner 7 Log
-----------------------------------

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, January 5, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Tuesday, January 05, 2010 21:02:21
Records in database: 3344085
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Objects scanned: 75087
Threats found: 3
Infected objects found: 8
Suspicious objects found: 0
Scan duration: 02:17:55


File name / Threat / Threats count
C:\Qoobox\Quarantine\C\Documents and Settings\Leona\Application Data\Microsoft\svchost.exe.vir Infected: Trojan.Win32.Kreeper.azs 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\H8SRTrvtedpjklw.sys.vir Infected: Trojan.Win32.Tdss.auyf 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\H8SRTckjsrdlrbe.dll.vir Infected: Packed.Win32.TDSS.aa 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\H8SRTigupkysyfh.dll.vir Infected: Packed.Win32.TDSS.aa 1
C:\System Volume Information\_restore{764D6401-0927-4D5A-9923-B76F17BA6EFF}\RP0\A0002003.sys Infected: Trojan.Win32.Tdss.auyf 1
C:\System Volume Information\_restore{764D6401-0927-4D5A-9923-B76F17BA6EFF}\RP0\A0002004.dll Infected: Packed.Win32.TDSS.aa 1
C:\System Volume Information\_restore{764D6401-0927-4D5A-9923-B76F17BA6EFF}\RP0\A0002005.dll Infected: Packed.Win32.TDSS.aa 1
C:\System Volume Information\_restore{764D6401-0927-4D5A-9923-B76F17BA6EFF}\RP0\A0002039.exe Infected: Trojan.Win32.Kreeper.azs 1

Selected area has been scanned.
 
Good Morning.

Okay. I redid the scan. took less then a 5 minutes this time. Here is the
results.

-------------
GMER Log
-------------

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-01-06 08:20:04
Windows 5.1.2600 Service Pack 3
Running: GMER.exe; Driver: C:\DOCUME~1\Leona\LOCALS~1\Temp\kxrdapow.sys


---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@DeviceNotSelectedTimeout 15
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@GDIProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@Spooler yes
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@swapdisk
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@TransmissionRetryTimeout 90
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@USERProcessHandleQuota 10000

---- EOF - GMER 1.0.15 ----
 
Looks good. Please post fresh hjt log and let me know if there're still original or other issues left.
 
Here is the log.


----------------------
Hijackthis Log
----------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:17:20 AM, on 1/6/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Fingerprint Sensor\ATSwpNav.exe
C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Leona\Desktop\HiJackThis_v2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\o2flash.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATSwpNav] "C:\Program Files\Fingerprint Sensor\ATSwpNav" -run
O4 - HKLM\..\Run: [LoadFUJ02E3] C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: MRI_DISABLED
O4 - Global Startup: MRI_DISABLED
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.computers.us.fujitsu.com/
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab
O16 - DPF: {588031A3-94BF-4CDD-86D0-939F6F93910F} (FixItClient Class) - https://fixit.support.microsoft.com/ActiveX/FixItClient.CAB
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: O2Micro Flash Memory (O2Flash) - O2Micro International - C:\WINDOWS\system32\o2flash.exe
O23 - Service: PEVSystemStart - Unknown owner - C:\somethingElse\PEV.cfxxe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 6585 bytes
 
No description of remaining problems so I assume it's time for the final steps :)

Spybot appears to be version 1.4. You should get the latest version.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK


Please download OTC and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • Get Anti Virus Software and keep it updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. Good free antivirus programs are:
    Antivir
    Avast!
    Good commercial ones are from:
    Kaspersky and
    ESET
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation Install Comodo HopSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!). Both providers have support forums that help with configuration related questions.


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
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