Hi, this is a follow up to a thread I started some time ago. I have some time to work on it again and made a bit of progress. The original symptoms are listed here, if you're interested:
http://forums.spybot.info/showthread.php?t=26542
Using /allhives (with the infected drive installed as D), Spybot found:
Aged Photo
Ardamax (which worries me, b/c Spybot said it was a keylogger)
BraveSentry
Clickspring.OuterInfo
Microsoft.WindowsSecurityCenter.TaskManager
Smitfraud-C
Virtumonde
WebHancer
At that time, I couldn't run HiJackThis (or any .exe file when booting from the infected drive). As it turns out, the malware had changed the registry entry under exefile | command | open to call some dll file instead of opening the exe. I changed this registry entry back the the default by comparing it to another WinXP laptop. Exe files now open. The HJT log is below.
----HiJackThis Log----
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:47:36 PM, on 7/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\trcboot.exe
C:\Apps\Internet\Personal Communications\PCS_AGNT.EXE
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\IBM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Apps\Internet\AT&TNE~1\NetCfgSv.EXE
C:\WINDOWS\System32\HPHipm11.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\TpChrSrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCWLIcon.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Documents and Settings\LocalService\cftmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\ServicePackFiles\i386\msconfig.exe
C:\Program Files\QdrModule\QdrModule15.exe
C:\DOCUME~1\"username"\LOCALS~1\Temp\ie.exe
C:\WINDOWS\system32\vyxmpupk.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUALL.EXE
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.sbank.uk.ibm.com:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;;localhost;9.*;<local>
N3 - Netscape 7: user_pref("browser.startup.homepage", "about:blank"); (C:\Documents and Settings\"username"\Application Data\Mozilla\Profiles\default\yrmv02l7.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CApps%5CInternet%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\"username"\Application Data\Mozilla\Profiles\default\yrmv02l7.slt\prefs.js)
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\Apps\Internet\DAP\DAPBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: StFlex IE Helper - {8334A30C-49E5-489a-B63D-5B927C1EF46E} - C:\Program Files\QdrDrive\QdrDrive15.dll
O2 - BHO: (no name) - {A8EEB996-62AA-4E48-995D-EADDCAC47476} - C:\WINDOWS\system32\jkkJcCrq.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O2 - BHO: (no name) - {b1f03258-1dd1-11b2-844a-d95ac99666f6} - C:\WINDOWS\nupgxofi.dll (file missing)
O2 - BHO: (no name) - {DDE874FD-3D40-48B0-A30D-E2490AE0FA80} - C:\WINDOWS\system32\opnnnoNH.dll (file missing)
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Apps\Internet\DAP\DAPIEBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Apps\MultiMedia\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [hpppta] C:\apps\multimedia\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hpppta.exe /ICON
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04e\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [QCWLIcon] C:\PROGRA~1\ThinkPad\CONNEC~1\QCWLIcon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
O4 - HKLM\..\Run: [autoload] C:\Documents and Settings\"username"\cftmon.exe
O4 - HKLM\..\Run: [ctfmona] C:\WINDOWS\system32\ctfmona.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\ServicePackFiles\i386\msconfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [QdrModule15] "C:\Program Files\QdrModule\QdrModule15.exe"
O4 - HKCU\..\Run: [Microsoft Windows Installer] C:\DOCUME~1\"username"\LOCALS~1\Temp\ie.exe
O4 - HKCU\..\Run: [kcqtljfg] C:\WINDOWS\system32\vyxmpupk.exe
O4 - HKCU\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
O4 - HKCU\..\Run: [autoload] C:\Documents and Settings\"username"\cftmon.exe
O4 - HKLM\..\Policies\Explorer\Run: [rI05lBmYtd] C:\Documents and Settings\All Users\Application Data\hkjcpoxe\jufepkns.exe
O4 - HKLM\..\Policies\Explorer\Run: [cbedgnqp] rundll32.exe "C:\WINDOWS\system32\gfihobetkre.drv" WLEntryPoint
O4 - HKUS\S-1-5-18\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [autoload] C:\Documents and Settings\LocalService\cftmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe (User 'Default user')
O4 - Startup: Mouse.lnk = C:\WINDOWS\System32\main.cpl
O8 - Extra context menu item: &Download with &DAP - C:\Apps\Internet\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Apps\Internet\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Apps\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Edit with &XML Spy - C:\Program Files\Altova\XMLSPY2004\spy.htm
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\IBM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\Apps\Internet\DAP\DAP.EXE
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IBM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IBM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XMLSPY2004\spy.htm (HKCU)
O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XMLSPY2004\spy.htm (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\hkjmpsrm.dll
O10 - Broken Internet access because of LSP provider 'c:\program files\webhancer\programs\webhdll.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ConferenceRoom Java Client - http://pix.sexyads.net:8080/java/cr.cab
O16 - DPF: IBM EA2000 - https://w3-1.ibm.com/tools/us/expenses/EA2000.cab
O16 - DPF: Sametime Meeting Room Client ST20 - https://d02db540.southbury.ibm.com/sametime/stmeetingroomclient/STMeetingRoomClient.cab
O16 - DPF: Sametime Meeting Room Client ST20H3 - http://www-125.ibm.com/sametime/stmeetingroomclient/STMeetingRoomClient.cab
O16 - DPF: Sametime Meeting Room Client ST31 - https://www-1.ibm.com/sametime/stmeetingroomclient/STMeetingRoomClient.cab
O16 - DPF: ST MRC ST31IF1 PMR-90722999000 - https://www-1.ibm.com/sametime/stmeetingroomclient/STMeetingRoomClient.cab
O16 - DPF: STCJava - https://152.133.32.53/CACHE/webvpn/stc/1/binaries/stcjava.cab
O16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://setup.bellsouth.net/wizlet/PWReset/static/controls/WebflowActiveXInstaller_4-2-1.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-306.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/triggernews/ForbesDownloaderSigned.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4300B272-3776-48D3-9A33-D4019924AB9E}: Domain = itso.ral.ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{D6ED1B95-34FC-407F-9B85-07FD942A7C54}: Domain = ibm.com
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: jkkJcCrq - C:\WINDOWS\SYSTEM32\jkkJcCrq.dll
O21 - SSODL: csiCNqCRDzQO - {88CA28BF-2260-8215-2110-EAAE8DFB1731} - C:\WINDOWS\system32\aeqy.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Gizmo Project\mDNSResponder.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\IBM\Bluetooth Software\bin\btwdins.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: ISAM SMT Service (ISAMsmt) - IBM Global Services - C:\Program Files\C4ebreg\isamsmt.exe
O23 - Service: LocalSystem (ldlcserv) - Unknown owner - C:\WINDOWS\System32\drivers\ldlcserv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\Apps\Internet\AT&TNE~1\NetCfgSv.EXE
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Task Scheduler (Schedule) - Unknown owner - C:\WINDOWS\system32\drivers\spools.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Cisco Systems, Inc. STC Agent (STCAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ThinkPad PM (TpChrSrv) - Unknown owner - C:\WINDOWS\System32\TpChrSrv.exe
O23 - Service: TrcBoot - Unknown owner - C:\WINDOWS\System32\drivers\trcboot.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
--
End of file - 14332 bytes
------------------------
I have not run a Kaspersky scan because I did not think it was a good idea to connect the infected computer to the internet again.
Thank you very much for your help,
rg.
http://forums.spybot.info/showthread.php?t=26542
Using /allhives (with the infected drive installed as D), Spybot found:
Aged Photo
Ardamax (which worries me, b/c Spybot said it was a keylogger)
BraveSentry
Clickspring.OuterInfo
Microsoft.WindowsSecurityCenter.TaskManager
Smitfraud-C
Virtumonde
WebHancer
At that time, I couldn't run HiJackThis (or any .exe file when booting from the infected drive). As it turns out, the malware had changed the registry entry under exefile | command | open to call some dll file instead of opening the exe. I changed this registry entry back the the default by comparing it to another WinXP laptop. Exe files now open. The HJT log is below.
----HiJackThis Log----
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:47:36 PM, on 7/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\trcboot.exe
C:\Apps\Internet\Personal Communications\PCS_AGNT.EXE
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\IBM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Apps\Internet\AT&TNE~1\NetCfgSv.EXE
C:\WINDOWS\System32\HPHipm11.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\TpChrSrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCWLIcon.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Documents and Settings\LocalService\cftmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\ServicePackFiles\i386\msconfig.exe
C:\Program Files\QdrModule\QdrModule15.exe
C:\DOCUME~1\"username"\LOCALS~1\Temp\ie.exe
C:\WINDOWS\system32\vyxmpupk.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUALL.EXE
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.sbank.uk.ibm.com:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;;localhost;9.*;<local>
N3 - Netscape 7: user_pref("browser.startup.homepage", "about:blank"); (C:\Documents and Settings\"username"\Application Data\Mozilla\Profiles\default\yrmv02l7.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CApps%5CInternet%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\"username"\Application Data\Mozilla\Profiles\default\yrmv02l7.slt\prefs.js)
O2 - BHO: DAPHelper Class - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - C:\Apps\Internet\DAP\DAPBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: StFlex IE Helper - {8334A30C-49E5-489a-B63D-5B927C1EF46E} - C:\Program Files\QdrDrive\QdrDrive15.dll
O2 - BHO: (no name) - {A8EEB996-62AA-4E48-995D-EADDCAC47476} - C:\WINDOWS\system32\jkkJcCrq.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O2 - BHO: (no name) - {b1f03258-1dd1-11b2-844a-d95ac99666f6} - C:\WINDOWS\nupgxofi.dll (file missing)
O2 - BHO: (no name) - {DDE874FD-3D40-48B0-A30D-E2490AE0FA80} - C:\WINDOWS\system32\opnnnoNH.dll (file missing)
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Apps\Internet\DAP\DAPIEBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Apps\MultiMedia\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [hpppta] C:\apps\multimedia\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hpppta.exe /ICON
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04e\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [QCWLIcon] C:\PROGRA~1\ThinkPad\CONNEC~1\QCWLIcon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
O4 - HKLM\..\Run: [autoload] C:\Documents and Settings\"username"\cftmon.exe
O4 - HKLM\..\Run: [ctfmona] C:\WINDOWS\system32\ctfmona.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\ServicePackFiles\i386\msconfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [QdrModule15] "C:\Program Files\QdrModule\QdrModule15.exe"
O4 - HKCU\..\Run: [Microsoft Windows Installer] C:\DOCUME~1\"username"\LOCALS~1\Temp\ie.exe
O4 - HKCU\..\Run: [kcqtljfg] C:\WINDOWS\system32\vyxmpupk.exe
O4 - HKCU\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
O4 - HKCU\..\Run: [autoload] C:\Documents and Settings\"username"\cftmon.exe
O4 - HKLM\..\Policies\Explorer\Run: [rI05lBmYtd] C:\Documents and Settings\All Users\Application Data\hkjcpoxe\jufepkns.exe
O4 - HKLM\..\Policies\Explorer\Run: [cbedgnqp] rundll32.exe "C:\WINDOWS\system32\gfihobetkre.drv" WLEntryPoint
O4 - HKUS\S-1-5-18\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [autoload] C:\Documents and Settings\LocalService\cftmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe (User 'Default user')
O4 - Startup: Mouse.lnk = C:\WINDOWS\System32\main.cpl
O8 - Extra context menu item: &Download with &DAP - C:\Apps\Internet\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Apps\Internet\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Apps\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Edit with &XML Spy - C:\Program Files\Altova\XMLSPY2004\spy.htm
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\IBM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\Apps\Internet\DAP\DAP.EXE
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IBM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IBM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XMLSPY2004\spy.htm (HKCU)
O9 - Extra 'Tools' menuitem: Edit with XML Spy - {2222EF56-F49E-4d07-A14E-8D2B08766958} - C:\Program Files\Altova\XMLSPY2004\spy.htm (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\hkjmpsrm.dll
O10 - Broken Internet access because of LSP provider 'c:\program files\webhancer\programs\webhdll.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ConferenceRoom Java Client - http://pix.sexyads.net:8080/java/cr.cab
O16 - DPF: IBM EA2000 - https://w3-1.ibm.com/tools/us/expenses/EA2000.cab
O16 - DPF: Sametime Meeting Room Client ST20 - https://d02db540.southbury.ibm.com/sametime/stmeetingroomclient/STMeetingRoomClient.cab
O16 - DPF: Sametime Meeting Room Client ST20H3 - http://www-125.ibm.com/sametime/stmeetingroomclient/STMeetingRoomClient.cab
O16 - DPF: Sametime Meeting Room Client ST31 - https://www-1.ibm.com/sametime/stmeetingroomclient/STMeetingRoomClient.cab
O16 - DPF: ST MRC ST31IF1 PMR-90722999000 - https://www-1.ibm.com/sametime/stmeetingroomclient/STMeetingRoomClient.cab
O16 - DPF: STCJava - https://152.133.32.53/CACHE/webvpn/stc/1/binaries/stcjava.cab
O16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://setup.bellsouth.net/wizlet/PWReset/static/controls/WebflowActiveXInstaller_4-2-1.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-306.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/triggernews/ForbesDownloaderSigned.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4300B272-3776-48D3-9A33-D4019924AB9E}: Domain = itso.ral.ibm.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{D6ED1B95-34FC-407F-9B85-07FD942A7C54}: Domain = ibm.com
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: jkkJcCrq - C:\WINDOWS\SYSTEM32\jkkJcCrq.dll
O21 - SSODL: csiCNqCRDzQO - {88CA28BF-2260-8215-2110-EAAE8DFB1731} - C:\WINDOWS\system32\aeqy.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Gizmo Project\mDNSResponder.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\IBM\Bluetooth Software\bin\btwdins.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: ISAM SMT Service (ISAMsmt) - IBM Global Services - C:\Program Files\C4ebreg\isamsmt.exe
O23 - Service: LocalSystem (ldlcserv) - Unknown owner - C:\WINDOWS\System32\drivers\ldlcserv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\Apps\Internet\AT&TNE~1\NetCfgSv.EXE
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Task Scheduler (Schedule) - Unknown owner - C:\WINDOWS\system32\drivers\spools.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Cisco Systems, Inc. STC Agent (STCAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ThinkPad PM (TpChrSrv) - Unknown owner - C:\WINDOWS\System32\TpChrSrv.exe
O23 - Service: TrcBoot - Unknown owner - C:\WINDOWS\System32\drivers\trcboot.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
--
End of file - 14332 bytes
------------------------
I have not run a Kaspersky scan because I did not think it was a good idea to connect the infected computer to the internet again.
Thank you very much for your help,
rg.