murlo and virtumonde help please

B

Bnapier

New member
I sure hope I am doing this correctly, but I need help with removing these tow items. My daughter filled her Dell PC with malware, trojans and the like. I have removed all but the two mentioned in the title of this post. I have run the spybot, avast, and system suite 8 several times to a point where I believe the machine is happy. Because of the Murlo.ff.rtk thing - the computer is denied internet access. (The virtumonde says it is fixed but will show up again if I cold boot the machine and re-run spybot.

I have run the HJT:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:17:05 PM, on 2/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\AVANQU~1\SYSTEM~1\MXTask.exe
C:\WINDOWS\system32\FAF701FEFE04F.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\AVANQU~1\SYSTEM~1\mxtask.exe
C:\Program Files\NETGEAR\WN121T\wn121t.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\WISPTIS.EXE
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {029e02f0-a0e5-4b19-b958-7bf2db29fb13} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0DD98BA3-25B7-4913-88AF-CFBDB28DA4CE} - C:\WINDOWS\system32\khfddbx.dll (file missing)
O2 - BHO: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O2 - BHO: (no name) - {1adbcce8-cf84-441e-9b38-afc7a19c06a4} - (no file)
O2 - BHO: (no name) - {1CCBED22-84E7-4273-B826-DAFD422AF7FF} - C:\WINDOWS\system32\geede.dll (file missing)
O2 - BHO: (no name) - {2d7cb618-cc1c-4126-a7e3-f5b12d3bcf71} - (no file)
O2 - BHO: (no name) - {312366D1-3DDE-44EF-B3EF-EFB128167314} - (no file)
O2 - BHO: (no name) - {338A37DF-FA08-4049-AADC-E01CEF78F5DB} - (no file)
O2 - BHO: (no name) - {3469F879-054E-4682-967E-164B43B3919B} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\Avanquest\SystemSuite\LinkScannerIE.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {4E5992DF-B503-4F2D-BD49-569B66677DA0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {54645654-2225-4455-44A1-9F4543D34546} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: {5f21b25d-988f-ed7a-50f4-93075a1f6ca8} - {8ac6f1a5-7039-4f05-a7de-f889d52b12f5} - C:\WINDOWS\system32\uawjapve.dll
O2 - BHO: (no name) - {944864a5-3916-46e2-96a9-a2e84f3f1208} - (no file)
O2 - BHO: Google Module - {A2487E9B-AAE5-4d21-ADDE-1F342354974A} - supstar1.dll (file missing)
O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file)
O2 - BHO: (no name) - {A4F3A2F7-1CB3-401D-8EF0-8E473D947728} - (no file)
O2 - BHO: (no name) - {B5AC49A2-94F3-42BD-F434-2604812C897D} - (no file)
O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)
O2 - BHO: (no name) - {C2FDB7B2-8158-4F6C-B676-F2D2631DF727} - C:\Program Files\Outlook Express\vuci89104.dll
O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file)
O2 - BHO: (no name) - {d839110c-391d-44c2-b8f1-98f266dd4f48} - C:\WINDOWS\system32\qwwibqa.dll
O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file)
O2 - BHO: (no name) - {DEF42F68-71D1-4BA7-B68C-5189ECC35AAE} - (no file)
O2 - BHO: (no name) - {E457D91C-CB08-401D-8579-B74250153145} - (no file)
O2 - BHO: egmulhxk.msdn_hlp - {E78B911A-6F68-4B84-8C19-EC417C9590E2} - (no file)
O2 - BHO: (no name) - {e9306072-417e-43e3-81d5-369490beef7c} - (no file)
O2 - BHO: (no name) - {EA816D6E-27B7-4FB3-8912-171D23928D3A} - (no file)
O2 - BHO: (no name) - {F4E48E29-6D2D-4FDF-B818-2298E3263E7B} - (no file)
O2 - BHO: (no name) - {F909CFA4-13E5-4E9D-8D45-7C72345D8596} - (no file)
O2 - BHO: (no name) - {FACA67CB-6421-4179-909F-5B46C2DB1180} - (no file)
O2 - BHO: (no name) - {FCB9CE86-FE5A-4EF1-B641-EBB779621D7E} - (no file)
O2 - BHO: (no name) - {FD14C570-C450-4498-A294-57B53E0EE593} - (no file)
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O4 - HKLM\..\RunOnce: [SpybotDeletingA2314] command /c del "C:\WINDOWS\Temp\startdrv.exe"
O4 - HKLM\..\RunOnce: [SpybotDeletingC1669] cmd /c del "C:\WINDOWS\Temp\startdrv.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - HKCU\..\RunOnce: [SpybotDeletingB1731] command /c del "C:\WINDOWS\Temp\startdrv.exe"
O4 - HKCU\..\RunOnce: [SpybotDeletingD8452] cmd /c del "C:\WINDOWS\Temp\startdrv.exe"
O4 - HKUS\S-1-5-21-3028355049-4064157817-348378932-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-3028355049-4064157817-348378932-1006\..\Run: [SpySweeper] (User '?')
O4 - HKUS\S-1-5-21-3028355049-4064157817-348378932-1006\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User '?')
O4 - HKUS\S-1-5-21-3028355049-4064157817-348378932-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-3028355049-4064157817-348378932-1006\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart (User '?')
O4 - HKUS\S-1-5-21-3028355049-4064157817-348378932-1006\..\RunOnce: [SpybotDeletingB1731] command /c del "C:\WINDOWS\Temp\startdrv.exe" (User '?')
O4 - Global Startup: NETGEAR WN121T Smart Wizard.lnk = C:\Program Files\NETGEAR\WN121T\wn121t.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: khfddbx - khfddbx.dll (file missing)
O22 - SharedTaskScheduler: sdf4dr4gfdgeetj - {B5AC49A2-94F3-42BD-F434-2604812C897D} - (no file)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SystemSuite Task Manager - Avanquest Software USA, Inc. - C:\PROGRA~1\AVANQU~1\SYSTEM~1\MXTask.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10958 bytes


Kapersky log to follow

Bill
 
Problems with Kapersky log

Virtumonde: [SBI $423524991 User settings (Registry key, fixed)
HKEY_USERS\S-1-5-21-3028355049-4064157817-348378932-1006\Software\Microsoft\rdfa
Virtumonde: [SBI $47E741CD] Settings (Registry key, fixed)
HKEY_LOCAL_MACI-IINE\SOFTWARE\Microsoft\aoprndtws
Virtumonde: [SBI $7342F9D9] Settings (Registry key, fixed)
HKEY_USERS\S-1-5-21-3028355049-4064157817-348378932-1006\Software\Microsoft\aldd
Win32.Murlo.ff.rtk: [SBI $DBD08A4A] Autorun settings (startdrv) (Registry value, fixing failed) HKEY_LOCAL_MACHINE\SOFflNARE\Microsoft\Windows\CurrentVersion\Run\startdrv
Win32.Murlo.ff.rtk: [SBI $DBD08A4A] Program file (File, fixed)
C:\WINDOWS\Temp\startdrv.exe
Spybot - Search & Destroy version: 1.5 (build: 20070830)
2007-08-31 blindman.exe (1.0.0.6)
2007-08-31 SDMain.exe (1.0.0.4)
2007-08-31 SDUpdate.exe (1.0.6.4)
2007-08-31 SDWinSec.exe (1.0.0.8)
2007-08-31 SpybotSD.exe (1.5.1.15)
2007-08-31 TeaTimer.exe (1.5.0.9)
2007-11-16 unins000.exe (51.46.0.0)
2007-08-31 Update.exe (1.4.0.5)
2007-08-31 advcheck.dll (1.5.3.0)
2007-04-02 aports.dlI (2.1.0.0)
2007-04-02 DelZipl79.dIl (1.79.5.3)
2007-08-31 SDHelper.dll (1.5.0.8)
2007-08-31 Tools.dll (2.1.2.0)
2007-12-12 Includes\Cookies.sbi (*)
2007-10-31 Includes\Dialer.sbi (<)
2007-12-12 Includes\DialerC.sbi (*)
2007-11-07 Includes\Hijackers.sbi (<)
2007-12-12 Includes\HijackersC.sbi (*)
2007-10-04 Includes\Keyloggers.sbi (K)
2007-12-12 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2007-11-07 Includes\Malware.sbi (9
2007-12-12 Includes\MalwareC.sbi (K)
2007-10-24 Includes\PUPS.sbi (9
2007-12-12 Includes\PUPSC.sbi (K)
2007-12-12 Includes\Revision.sbi (*)
2007-05-30 Includes\Security.sbi (9
2007-12-12 Includes\SecurityC.sbi (9
2007-11-07 Includes\Spybots.sbi (*)
2007-12-12 Includes\SpybotsC.sbi (9
2007-11-06 Includes\Tracks.uti
2007-12-12 Includes\Trojans.sbi (9
2007-12-12 Includes\TrojansC.sbi (*)
2008-12-24 Plugins\TCPIPAddress.dIl


I was reading through other members whom you have helped and I noticed that you handle each case individually...is there no universal procedure to remove these things?

Also, for what it is worth, it takes quite a while for the computer to start Spybot.

If it helps, I am fairly well versed in DOS if anyone still uses it!

Bill
 
Hi

1. Download this file -
combofix.exe to your desktop.
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your
next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause
it to stall


I was reading through other members whom you have helped and I noticed that you handle each case individually...is there no universal procedure to remove these things?
Click to expand...
No, in these cases there's no universal procedure to removing.
 
Due to inactivity, this thread will now be closed.

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
 
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