My computer is very slow

[annechka]

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 07.05.2005 19:24:05
System Uptime: 03.01.2010 13:35:25 (1376 hours ago)

Motherboard: | | P4i65G
Processor: Intel(R) Celeron(R) CPU 2.70GHz | mPGA478 | 2696/100mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 29 GiB total, 19,675 GiB free.
D: is FIXED (NTFS) - 39 GiB total, 19,694 GiB free.
E: is FIXED (NTFS) - 43 GiB total, 42,15 GiB free.
F: is CDROM ()
G: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Description: Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Device ID: PCI\VEN_8086&DEV_2571&SUBSYS_00000000&REV_02\3&267A616A&0&08
Manufacturer: Intel
Name: Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
PNP Device ID: PCI\VEN_8086&DEV_2571&SUBSYS_00000000&REV_02\3&267A616A&0&08
Service: pci

==== System Restore Points ===================

RP132: 16.01.2010 12:51:13 - Системная контрольная точка
RP133: 17.01.2010 13:18:40 - Системная контрольная точка
RP134: 18.01.2010 18:19:55 - Системная контрольная точка
RP135: 20.01.2010 15:15:36 - Системная контрольная точка
RP136: 21.01.2010 19:42:30 - Системная контрольная точка
RP137: 22.01.2010 14:46:51 - Software Distribution Service 3.0
RP138: 24.01.2010 21:27:47 - Системная контрольная точка
RP139: 25.01.2010 20:32:17 - Удалена A4 TECH PC Camera H
RP140: 27.01.2010 8:02:54 - Removed Opera 10.10.
RP141: 27.01.2010 8:06:17 - Removed Opera 10.00
RP142: 27.01.2010 8:21:08 - Removed Realtek AC'97 Audio
RP143: 28.01.2010 17:21:29 - Системная контрольная точка
RP144: 28.01.2010 23:51:06 - Installed Windows Internet Explorer 8.
RP145: 28.01.2010 23:52:49 - Software Distribution Service 3.0
RP146: 29.01.2010 14:18:48 - Installed Windows Internet Explorer 8.
RP147: 29.01.2010 14:20:18 - Software Distribution Service 3.0
RP148: 29.01.2010 15:00:35 - Software Distribution Service 3.0
RP149: 29.01.2010 22:05:06 - Software Distribution Service 3.0
RP150: 31.01.2010 0:56:08 - Системная контрольная точка
RP151: 31.01.2010 1:28:26 - Software Distribution Service 3.0
RP152: 01.02.2010 18:14:33 - Installed Windows Internet Explorer 8.
RP153: 02.02.2010 0:12:00 - Software Distribution Service 3.0
RP154: 04.02.2010 16:59:02 - Системная контрольная точка
RP155: 05.02.2010 18:28:03 - Системная контрольная точка
RP156: 06.02.2010 18:45:59 - Системная контрольная точка
RP157: 07.02.2010 23:19:44 - Removed Dealio Toolbar v4.0.2.
RP158: 09.02.2010 14:31:30 - Removed Ask Toolbar.
RP159: 10.02.2010 15:22:40 - Системная контрольная точка
RP160: 10.02.2010 16:01:07 - Removed Adobe Reader 9.1 - Russian.
RP161: 12.02.2010 2:15:37 - Software Distribution Service 3.0
RP162: 12.02.2010 19:33:05 - Software Distribution Service 3.0
RP163: 14.02.2010 16:28:10 - Системная контрольная точка
RP164: 15.02.2010 18:24:46 - Системная контрольная точка
RP165: 16.02.2010 20:20:57 - Системная контрольная точка
RP166: 18.02.2010 18:52:25 - Системная контрольная точка
RP167: 19.02.2010 19:35:19 - Системная контрольная точка
RP168: 20.02.2010 18:20:37 - Installed Adobe Reader 9.3.
RP169: 23.02.2010 17:19:54 - Системная контрольная точка
RP170: 24.02.2010 17:21:04 - Системная контрольная точка
RP171: 25.02.2010 2:42:47 - Software Distribution Service 3.0
RP172: 26.02.2010 17:06:05 - Системная контрольная точка
RP173: 28.02.2010 16:11:09 - Системная контрольная точка

==== Installed Programs ======================

Архиватор WinRAR
AAC Decoder
Adobe Flash Player 10 Plugin
Adobe Photoshop 7.0
Adobe Reader 9.3
Adobe Shockwave Player 11.5
Apple Software Update
AutoUpdate
avast! Antivirus
Bonjour
C-Media 3D Audio
CCleaner (remove only)
CyberLink PowerDVD 9
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Version Checker
DivX Web Player
ESET Online Scanner v3
FAR file manager
Georgian Unicode (English Layout) v.2
GOM Player
H.264 Decoder
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Mail.Ru Агент 5.5 (сборка 2842, для всех пользователей)
Mail.Ru Спутник 2.1.0.4
Malwarebytes' Anti-Malware
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office - профессиональный выпуск версии 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
MKV Splitter
Mozilla Firefox (3.5.8)
MPEG2 Codec(libmpeg2/mad)
MUI Help Package - RUS
Nero 6
NVIDIA Drivers
Platform
RadLight OptimFROG DirectShow Filter (remove only)
Revo Uninstaller Pro 2.1.0
Russian Menus and Dialogs for Internet Explorer 7
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978706)
Skype web features
Skype™ 4.1
The KMPlayer (remove only)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
USB Disk Security 5.1.0.8
VC80CRTRedist - 8.0.50727.762
VIA Platform Device Manager
VIA Rhine-Family Fast-Ethernet Adapter
WebFldrs XP
WinAVI Video Converter
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
YouTube Downloader 2.5.3

==== End Of File ===========================

 

[Blade81]

Hi,

Get Adobe Reader update 9.3.1 here. How's the system running now?

 

[annechka]

Hi

I have downloaded this adobe update. My computer is working better but still it's slower than usual.
I really appreciate your help, I would be lost without it. Thank you very much

 

[Blade81]

Hi,

Update Malwarebytes' Anti-Malware definitions and run a quick scan. Post back the resultant log. Have you defragged system's hard drives lately?

 

[annechka]

Hi

Here's the mbam-log:

Malwarebytes' Anti-Malware 1.44
Database version: 3828
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

06.03.2010 20:29:31
mbam-log-2010-03-06 (20-29-31).txt

Scan type: Quick Scan
Objects scanned: 112000
Time elapsed: 10 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


P.S. Yes, I difragged the computer 2 days ago

 

[Blade81]

Hi,

That looks ok. You may look for performance improving hints here.

As I can't see anything else in the logs I'm going to give you a list of final steps to follow.



THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:

• Click START then RUN
• Now copy-paste Combofix /uninstall in the runbox and click OK

Please download OTC and save it to desktop.

• Double-click OTC.exe.
• Click the CleanUp! button.
• Select Yes when the
  Begin cleanup Process?
  prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• hosts file:
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
  If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok
• Run Secunia vulnerability check here and fix its findings.

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade

 

[annechka]

Hi again

I want to follow your directions exactly and not make things worse. when I got to the turn off system restore the box was NOT checked. What should I do?
Thank you for your help, I really appreciate it

 

[Blade81]

Hi,

In that case enable it (step 3 of system restore resetting)

 

[Blade81]

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.