My computer needs help, Please.

[Patriciae]

Good Morning! Scan is looking good!


Malwarebytes' Anti-Malware 1.42
Database version: 3385
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/18/2009 10:03:45 AM
mbam-log-2009-12-18 (10-03-45).txt

Scan type: Quick Scan
Objects scanned: 143547
Time elapsed: 16 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)


Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

 

[ken545]

Patrice

I don't think your problems are malware related. Have you run a cleaner lately?

Please download ATF Cleaner by Atribune to your desktop.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.



Why don't you post here, its our sister site and they deal with browser issues, you can tell them you posted here and after running a few programs we do not see anything bad on your computer. This site like Safer is free but you need to register.

http://forums.whatthetech.com/Browsers_Internet_email_f123.html

 

[Patriciae]

Thank you for all your time and help! It is so very much appreciated. I will try your sister site.

 

[ken545]

Ok, I will leave this thread open for you for about a week in case you need to post back. If you do need to come back and its closed just start a new topic.

Now to remove most of the tools that we have used in fixing your machine:

• Make sure you have an Internet Connection.
• Download OTC to your desktop and run it
• A list of tool components used in the cleanup of malware will be downloaded.
• If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
• Click Yes to begin the cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.

• 
  How did I get infected in the first place ?
  Read these links and find out how to prevent getting infected again.
• Tutorial for System Restore <-- Do this first to prevent yourself from being reinfected.
• WhattheTech
• Grinler BleepingComputer
• GeeksTo Go
• Dslreports

Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster and Spyware Guard, they will conflict with the TeaTimer in Spybot , you can still install Spybot Search and Destroy but do not enable the TeaTimer .

Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community

• Spybot Search and Destroy 1.6
  Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
  
• Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
  
• Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
  
• IE-Spyad
  IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  
• Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.

Safe Surfn
Ken

 

[Patriciae]

I have a question. Is the OTC suppose to remove all those tools like: rootrepeal, erunt, gmer.... from the computer? I have run it and they are still on my desktop.

 

[ken545]

The programs themselves are gone, just delete those entries off of your desktop

 

[Patriciae]

Thank you!

 

[ken545]

Your welcome,

Take Care,

Ken

 

[ken545]

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.