I have what appears to be a similar problem to others but also further issues and should be extremely grateful for any assistance you can provide.
The virus appears to be doing a few things
1. It will not let me run Spybot or AVG. In the case of Spybot I get the following message "Windows cannot access the specified file. You may not have the appropriate permissions". AVG is simply not providing the scan option which is strange. Both were working fine before. I have tried to uninstall and re-install both but this did not assist.
2. The virus will not permit me to download any .exe file so essentially I cannot obtain other malware removal software on the infected PC (Toshiba laptop running Vista Home Premium - with HDD Recovery system! ). When the download is complete, it is simply automatically deleted from the designated download folder. On some occasions, the file may download but the virus appears to change the downloaded extension from a .exe to say a media player file - I guess simply to prevent running of virus removal software.
I have been unable to run the ERUNT procedure or create an HJT log as cannot download at present. I can obtain the files from another PC however and will do so once instructed by your goodselves.
I downloaded Dr Web CureIt on my Desktop PC and run on infected PC - Dr Web did not find any problems.
Many thanks for any assistance you can provide
Reading some of the other posts, you guys cleary go through a lot of time and effort and it is much appreciated - respect to you
Tom
The virus appears to be doing a few things
1. It will not let me run Spybot or AVG. In the case of Spybot I get the following message "Windows cannot access the specified file. You may not have the appropriate permissions". AVG is simply not providing the scan option which is strange. Both were working fine before. I have tried to uninstall and re-install both but this did not assist.
2. The virus will not permit me to download any .exe file so essentially I cannot obtain other malware removal software on the infected PC (Toshiba laptop running Vista Home Premium - with HDD Recovery system! ). When the download is complete, it is simply automatically deleted from the designated download folder. On some occasions, the file may download but the virus appears to change the downloaded extension from a .exe to say a media player file - I guess simply to prevent running of virus removal software.
I have been unable to run the ERUNT procedure or create an HJT log as cannot download at present. I can obtain the files from another PC however and will do so once instructed by your goodselves.
I downloaded Dr Web CureIt on my Desktop PC and run on infected PC - Dr Web did not find any problems.
Many thanks for any assistance you can provide
Reading some of the other posts, you guys cleary go through a lot of time and effort and it is much appreciated - respect to you
Tom