Nasty Virus: Browser Helper Object (BHO) / IE Hijacker / Trojan

Extra

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: AMD Athlon(tm) XP Processor 3000+
Percentage of Memory in Use: 54%
Physical Memory (total/avail): 510.98 MiB / 235 MiB
Pagefile Memory (total/avail): 1248.85 MiB / 1017.53 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1948.9 MiB

C: is Fixed (NTFS) - 74.52 GiB total, 52.2 GiB free.
D: is CDROM (CDFS)

\\.\PHYSICALDRIVE0 - TOSHIBA MK8025GAS - 74.53 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 74.52 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.


[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\NetMeeting\\conf.exe"="C:\\Program Files\\NetMeeting\\conf.exe:*:Enabled:Windows® NetMeeting®"
"C:\\Program Files\\BearShare\\BearShare.exe"="C:\\Program Files\\BearShare\\BearShare.exe:*:Disabled:BearShare"
"C:\\Program Files\\Network Associates\\Common Framework\\FrameworkService.exe"="C:\\Program Files\\Network Associates\\Common Framework\\FrameworkService.exe:*:Enabled:McAfee Framework Service"
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe:*:Disabled:RealPlayer"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\kileyp\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_09\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=PATRICK_KILEY_7
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\kileyp
LOGONSERVER=\\PATRICK_KILEY_7
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;C:\Program Files\QuickTime\QTSystem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 12 Stepping 0, AuthenticAMD
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0c00
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.5.0_09\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\kileyp\LOCALS~1\Temp
TMP=C:\DOCUME~1\kileyp\LOCALS~1\Temp
USERDOMAIN=PATRICK_KILEY_7
USERNAME=kileyp
USERPROFILE=C:\Documents and Settings\kileyp
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

kileyp (admin)
Administrator.PATRICK_KILEY_7 (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\Program Files\DivX\ConverterUninstall.exe /CONVERTER
--> C:\WINDOWS\system32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3} REMOVE=UpdateMgrFeature
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
AC3Filter (remove only) --> C:\Program Files\AC3Filter\uninstall.exe
Ad-Aware SE Personal --> C:\PROGRA~1\Lavasoft\AD-AWA~1\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~1\INSTALL.LOG
Adobe Acrobat 7.0.8 Professional --> msiexec /I {AC76BA86-1033-0000-7760-000000000002}
Adobe Download Manager 2.0 (Remove Only) --> "C:\Program Files\Common Files\Adobe\ESD\uninst.exe"
Adobe Reader 6.0.1 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A00000000001}
Adobe Reader 7.0.8 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70000000000}
Agere Systems AC'97 Modem --> agrsmdel
ALPS Touch Pad Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}\setup.exe" UNINSTALL
Apple Software Update --> MsiExec.exe /I{A50C25D7-62E9-4511-AD70-8E2DA5E79B7D}
Athlon 64 Processor Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C151CE54-E7EA-4804-854B-F515368B0798}\setup.exe" -l0x9
Broadcom 802.11 Driver --> C:\WINDOWS\system32\BCMWLU00.exe verbose /rootkey=Software\Broadcom\802.11\UninstallInfo
Canon Camera Access Library --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CAL\Uninst.ini"
Canon Camera Support Core Library --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CSCLIB\Uninst.ini"
Canon Camera Window DC_DV 5 for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDVC\Uninst.ini"
Canon Camera Window DC_DV 6 for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDVC6\Uninst.ini"
Canon Camera Window MC 6 for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowMC\Uninst.ini"
Canon G.726 WMP-Decoder --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\G726Decoder\G726DecUnInstall.ini"
Canon MovieEdit Task for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\MVWUninst.ini"
Canon RAW Image Task for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\RAW Image Task\Uninst.ini"
Canon RemoteCapture Task for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\RemoteCaptureTask DC\Uninst.ini"
Canon Utilities EOS Utility --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\EOS Utility\Uninst.ini"
Canon Utilities PhotoStitch --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\PhotoStitch\Uninst.ini"
Canon Utilities ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.2.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\Uninst.ini"
Centra Client --> C:\PROGRA~1\Centra\Client\bin\updater.exe -uninstall
Centra Symposium --> C:\PROGRA~1\Centra\bin\launcher.exe uninstall
CentraOne --> C:\PROGRA~1\CENTRA~1\bin\launcher.exe uninstall
Chinese Flashcards v2.1 --> "C:\Program Files\ChineseTools\unins000.exe"
Crack-Gmat Diagnostic Test --> "C:\Program Files\Gmat-Diagnostic-Test\unins000.exe"
DAQbilling 3 --> C:\Antek\UNWISE.EXE C:\Antek\DAQbill3Install.LOG
Desktop Protector (BlackICE) --> C:\Program Files\ISS\issSensors\DesktopProtection\uninstall.exe
DivX --> C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
DivX Converter --> C:\Program Files\DivX\ConverterUninstall.exe /CONVERTER
DivX Player --> C:\Program Files\DivX\DivXPlayerUninstall.exe /PLAYER
eFax Messenger 4.0 --> C:\Program Files\eFax Messenger 4.0\Uninstall.exe
eRoom 7 --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\eRoom 7\Uninst.isu" -c"C:\Program Files\eRoom 7\eRClientUninstall.dll"
Executive Viewer Web Client 5.2 (English) --> C:\WINDOWS\DOWNLO~1\wcuninst5en.exe C:\WINDOWS\Downloaded Program Files\wcuninst5en.dat
Express Rip Uninstall --> C:\Program Files\NCH Swift Sound\ExpressRip\uninst.exe
FastStone Screen Capture --> "C:\Program Files\FastStone Screen Capture\uninstall.exe"
HijackThis 2.0.2 --> "E:\HijackThis.exe" /uninstall
HP Deskjet Preloaded Printer Drivers --> MsiExec.exe /X{F419D20A-7719-4639-8E30-C073A040D878}
HP Image Zone 3.5 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP PSC & OfficeJet 3.5 --> "C:\Program Files\HP\Digital Imaging\{0FABD3D7-3036-4e78-B29D-58957ADB0A12}\setup\hpzscr01.exe" -datfile hposcr03.dat
HP Software Update --> MsiExec.exe /X{34957B51-9676-41CE-9E52-44AE91B73F1C}
InterVideo WinDVD --> "C:\Program Files\InstallShield Installation Information\{98E8A2EF-4EAE-43B8-A172-74842B764777}\setup.exe" REMOVEALL
iPod for Windows 2005-02-07 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{78B50D1D-642C-4B89-BCC7-352EAE3614D7} /l1033
iTunes --> MsiExec.exe /I{446DBFFA-4088-48E3-8932-74316BA4CAE4}
J2SE Runtime Environment 5.0 Update 9 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150090}
Java 2 Runtime Environment, SE v1.4.2_03 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
Kaspersky Online Scanner --> C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavuninstall.exe
KODAK Gallery Upload Software --> MsiExec.exe /I{B7F98125-4955-41E3-8A71-4CE11CE9C198}
LEGATO EmailXtender Shortcut Addin 4.70 --> MsiExec.exe /X{BEF5B614-5652-49B5-90A0-7F47DABA0E9F}
Lexmark Printer Software Uninstall --> C:\Program Files\Lexmark\Install\Uninstall.exe
LiveUpdate 1.90 (Symantec Corporation) --> C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
Macromedia Flash Player 8 --> C:\WINDOWS\system32\Macromed\Flash\UninstFl.exe
McAfee VirusScan Enterprise --> MsiExec.exe /I{5DF3D1BB-894E-4DCD-8275-159AC9829B43}
Meeting Manager for Internet Explorer --> MsiExec.exe /I{F2AB2488-A0BF-4A9B-98A9-A88CF20FD2FF}
Memories Disc Creator 2.0 --> MsiExec.exe /X{2E132061-C78A-48D4-A899-1D13B9D189FA}
Microsoft Office Live Meeting 2005 --> MsiExec.exe /I{3C527E13-C82E-464D-B417-9A2067DA31EA}
Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Project Professional 2003 --> MsiExec.exe /I{903B0409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Visio Professional 2003 --> MsiExec.exe /I{90510409-6000-11D3-8CFE-0150048383C9}
Mozilla Firefox (2.0.0.16) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSN Money Investment Toolbox --> "C:\Program Files\Microsoft Money 2006\MNYCoreFiles\Setup\uninst.exe" /s:5
muvee autoProducer DVD Edition - HPH --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{882F2BCD-C6A3-4D91-8A09-B2B34CB7E481}\setup.exe" -l0x9 anything
Norton WMI Update --> MsiExec.exe /X{1526D87C-A955-4FAB-BF18-697BA457E352}
NVIDIA nForce Drivers --> C:\WINDOWS\system32\nvuninst.exe Uninstall C:\WINDOWS\system32\NVU004.nvu,NVIDIA nForce Drivers
NVIDIA Windows 2000/XP Display Drivers --> rundll32.exe C:\WINDOWS\system32\nvinstnt.dll,NvUninstallNT4 nvcp.inf
OpSession Engine --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Common Files\OpSession\Engine\Uninst.isu" -c"C:\Program Files\Common Files\OpSession\Engine\uninstall.dll
PCI 1620 Cardbus Controller and Software --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{97355297-21C8-40CD-96D3-48E58037A9B8} /l1033
Peregrine 5.1.3 --> MsiExec.exe /I{11936086-4C96-4A3E-B42D-74FE323DFC7A}
Photosmart 140,240,7200,7600,7700,7900 Series --> C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\setup\hpzscr01.exe -datfile hphscr01.dat
Quick Launch Buttons 5.00 B3 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CEB326EC-8F40-47B2-BA22-BB092565D66F}\setup.exe" -l0x9 -uninst
Quicken 2005 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{2DBE41DD-2129-4C65-A3D3-5647236A60F3} anything
QuickTime --> MsiExec.exe /I{50D8FFDD-90CD-4859-841F-AA1961C7767A}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Realtek RTL8139/810x Fast Ethernet NIC Driver Setup --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{97AA0C55-AFAD-4126-B21C-F1318FB6DADA}\setup.exe" -l0x9 REMOVE
RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Skype™ 3.6 --> MsiExec.exe /X{5C82DAE5-6EB0-4374-9254-BE3319BA4E82}
Sonic Update Manager --> MsiExec.exe /I{09DA4F91-2A09-4232-AB8C-6BC740096DE3}
Spy Sweeper --> "C:\Program Files\Webroot\Spy Sweeper\unins000.exe"
SpywareBlaster v3.5.1 --> "C:\Program Files\SpywareBlaster\unins000.exe"
SpywareGuard v2.2 --> "C:\Program Files\SpywareGuard\unins000.exe"
Switch Uninstall --> C:\Program Files\NCH Swift Sound\Switch\uninst.exe
The Rosetta Stone --> C:\WINDOWS\unvise32.exe C:\Program Files\The Rosetta Stone\TRS Support\uninstal.log
Undisker --> C:\WINDOWS\UnGins.exe "C:\Program Files\Undisker\install.log"
VPN Client --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5624C000-B109-11D4-9DB4-00E0290FCAC5}\setup.exe" -l0x9 VpnUninstall
WavePad Uninstall --> C:\Program Files\NCH Swift Sound\WavePad\uninst.exe
WebEx --> C:\PROGRA~1\WebEx\atcliun.exe
Zone Deluxe Games --> MsiExec.exe /I{66C018BD-6F16-4B32-B4CD-1DC1B21FBDFF}


-- Application Event Log -------------------------------------------------------

Event Record #/Type1481 / Warning
Event Submitted/Written: 08/05/2008 08:58:55 PM
Event ID/Source: 257 / Alert Manager Event Interface
Event Description:
VirusScan Enterprise: The scan of C:\MUSIC\Bear Share\Adobe Acrobat 7.0 Professional.zip\AIOD.DLL has taken too long to complete and is being canceled. Scan engine version used is 4400 DAT version 4763.(from PATRICK_KILEY_7 IP 192.168.1.2 user SYSTEM running VirusScan Enter 8.0 OAS)

Event Record #/Type1476 / Error
Event Submitted/Written: 08/05/2008 08:47:52 PM
Event ID/Source: 257 / Alert Manager Event Interface
Event Description:
VirusScan Enterprise: The update failed; see event log.(from PATRICK_KILEY_7 IP 192.168.1.2 user SYSTEM running VirusScan Ent. 8.0.0 UPD)

Event Record #/Type1470 / Error
Event Submitted/Written: 08/03/2008 08:57:59 AM
Event ID/Source: 257 / Alert Manager Event Interface
Event Description:
VirusScan Enterprise: The update failed; see event log.(from PATRICK_KILEY_7 IP 192.168.1.2 user SYSTEM running VirusScan Ent. 8.0.0 UPD)

Event Record #/Type1466 / Error
Event Submitted/Written: 08/02/2008 09:28:33 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application firefox.exe, version 1.8.20080.62306, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type1465 / Warning
Event Submitted/Written: 08/02/2008 09:21:01 PM
Event ID/Source: 257 / Alert Manager Event Interface
Event Description:
VirusScan Enterprise: The scan of D:\QUICKTIME\QUICKTIMEINSTALLER.EXE\QUICKTIMEINSTALLER.EXE has taken too long to complete and is being canceled. Scan engine version used is 4400 DAT version 4763.(from PATRICK_KILEY_7 IP 192.168.1.2 user SYSTEM running VirusScan Enter 8.0 OAS)



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type21358 / Error
Event Submitted/Written: 08/05/2008 08:46:50 PM
Event ID/Source: 7011 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for a transaction response from the Netman service.

Event Record #/Type21303 / Warning
Event Submitted/Written: 08/02/2008 09:42:29 PM
Event ID/Source: 240 / Win32k
Event Description:
A request to suspend power was denied by update.exe.

Event Record #/Type21302 / Warning
Event Submitted/Written: 08/02/2008 09:42:10 PM
Event ID/Source: 240 / Win32k
Event Description:
A request to suspend power was denied by update.exe.

Event Record #/Type21300 / Error
Event Submitted/Written: 08/02/2008 09:26:22 PM
Event ID/Source: 4321 / NetBT
Event Description:
The name "MSHOME :1d" could not be registered on the Interface with IP address 192.168.1.5.
The machine with the IP address 192.168.1.3 did not allow the name to be claimed by
this machine.

Event Record #/Type21299 / Error
Event Submitted/Written: 08/02/2008 09:21:10 PM
Event ID/Source: 4321 / NetBT
Event Description:
The name "MSHOME :1d" could not be registered on the Interface with IP address 192.168.1.5.
The machine with the IP address 192.168.1.3 did not allow the name to be claimed by
this machine.



-- End of Deckard's System Scanner: finished at 2008-08-05 21:13:54 ------------
 
Hi

Delete following file:
C:\MUSIC\Bear Share\Quicken 2008 Premium.zip

and folder:
C:\quarantine


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
  • Scroll down to where it says
    The J2SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u7-windows-i586-p.exe to install the newest version.



Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Please post contents of that file & a fresh hjt log in your next reply.
 
Quicken

Hi Blade,

Thanks for continuing to work with me on this. I really appreciate all your help. I could not find a Bear Share folder under the music folder. I believe we deleted the entire folder when uninstalling Bear Share.

Everything else is done, including the scan... will post the log files this evening.
 
Log Files (MBAM and Hijack This)

Hey Sorry for the delay... was out of town this weekend and coulnd't get to it. Here are the log files

Mbam-log-8-7-2008
Malwarebytes' Anti-Malware 1.24
Database version: 1030
Windows 5.1.2600 Service Pack 2

8:00:39 PM 8/7/2008
mbam-log-8-7-2008 (20-00-39).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 98049
Time elapsed: 1 hour(s), 12 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 22

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\wallpaper (Hijack.Desktop) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\QooBox\Quarantine\C\WINDOWS\444.470.vir (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\QooBox\Quarantine\C\WINDOWS\system32\hGVnNhij.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\QooBox\Quarantine\C\WINDOWS\system32\hssjyvdq.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\QooBox\Quarantine\C\WINDOWS\system32\lufhyfanuj.exe.vir (Trojan.Agent) -> Quarantined and deleted successfully.
C:\QooBox\Quarantine\C\WINDOWS\system32\ushjuchq.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\QooBox\Quarantine\C\WINDOWS\system32\imp32\keysrve.exe.vir (Adware.Agent) -> Quarantined and deleted successfully.
C:\QooBox\Quarantine\C\WINDOWS\system32\provdll\globsetup.exe.vir (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP544\A0227850.exe (Adware.BHO) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP544\A0227874.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP544\A0227910.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP545\A0227980.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP545\A0228020.exe (Adware.BHO) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP545\A0228021.dll (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP545\A0228333.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP546\A0229398.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP550\A0235024.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP550\A0235027.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP550\A0235025.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP551\A0235129.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP551\A0235131.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{A53AFC92-EDE6-4047-A115-B8F9660A6BBE}\RP551\A0235134.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\kileyp\results.txt (Malware.Trace) -> Quarantined and deleted successfully.

Hijack This:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:46 AM, on 8/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ISS\issSensors\DesktopProtection\blackd.exe
C:\Program Files\EMC VPN\VPN Client\cvpnd.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\kileyp\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=pavilion&pf=laptop
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [eabconfg.cpl] "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" /Start
O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EMC VPN Client.lnk = C:\Program Files\EMC VPN\VPN Client\vpngui.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://itcentral.corp.emc.com
O15 - Trusted Zone: http://itonline.isus.emc.com
O15 - Trusted Zone: http://itportal.corp.emc.com
O15 - Trusted Zone: http://www.emcu.isus.emc.com
O15 - Trusted Zone: http://itcentral.corp.emc.com (HKLM)
O15 - Trusted Zone: http://itonline.isus.emc.com (HKLM)
O15 - Trusted Zone: http://itportal.corp.emc.com (HKLM)
O16 - DPF: {036F8A56-0BC8-4607-8F98-D3231E6FF5ED} (CentraUpdaterAxCtl Class) - http://www.vclass.emc.com/SiteRoots/main/Install/win32/CentraUpdaterAx.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.nl/scanforvirus-en/kavwebscan_unicode.cab
O16 - DPF: {C3CBFE35-9BE8-11D1-B31B-006008948294} (OrgPublisher PluginX) - http://www.aquire.com/codebase70/OrgPubX.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\ISS\issSensors\DesktopProtection\blackd.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\EMC VPN\VPN Client\cvpnd.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\ISS\issSensors\DesktopProtection\RapApp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 9484 bytes
 
Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis




Now lets uninstall ComboFix:
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK



Uninstall old Adobe Reader and get the latest one here.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • Download SpywareBlaster
    Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
    kill bits
    in the registry, so that certain activex controls can't install.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster here here
    SpywareBlaster tutorial
  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    See here to choose one if you don't have 3rd party firewall.


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the Malwarebytes' Anti-malware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
 
Seems Clean... but running slowly

Followed all the steps you recommended... except for host file and firewall. Don't think I'm going to install the host file... but will do the firewall, if the computer speeds up.

The computer seemed to slow down after installing Spyware Doctor

It doesn't appear that any specific programs are using lots of CPU, except for System Idle Process (averaging 98%). But anything I do takes a lot of time (opening Word docs, deleting files, etc.)

Also, I cannot open Quicken 2005 (which is the original version that was not infected). The program freezes on the launch screen... and I need to open it to back up the data before I install the new version of Quicken from the website.

Should I remove any of the following software that I downloaded trying to remove the virus?

  • Ad-Aware SE Personal
  • Kapersky Online Scanner
  • McAfee VirusScan Enterprise
  • Norton WMI Update
  • Spy Sweeper
  • SpywareBlaster v.3.5.1
  • Spyware Guard v2.2
  • ATF-Cleaner
  • HiJack This
  • DSS

Based on your note is seems like I should definitely keep Malwarebytes and Spyware Doctor.
 
kileyp said:
Followed all the steps you recommended... except for host file and firewall. Don't think I'm going to install the host file... but will do the firewall, if the computer speeds up.

The computer seemed to slow down after installing Spyware Doctor

It doesn't appear that any specific programs are using lots of CPU, except for System Idle Process (averaging 98%). But anything I do takes a lot of time (opening Word docs, deleting files, etc.)

Also, I cannot open Quicken 2005 (which is the original version that was not infected). The program freezes on the launch screen... and I need to open it to back up the data before I install the new version of Quicken from the website.
Click to expand...
Could you try defrag hard drives to see if it has any positive impact to Quicken 2005 opening? I'm not familiar with Quicken but why can't you install new version of it? Doesn't new version support things created with 2005 version?

Should I remove any of the following software that I downloaded trying to remove the virus?

  • Ad-Aware SE Personal
  • Kapersky Online Scanner
  • McAfee VirusScan Enterprise
  • Norton WMI Update
  • Spy Sweeper
  • SpywareBlaster v.3.5.1
  • Spyware Guard v2.2
  • ATF-Cleaner
  • HiJack This
  • DSS

Based on your note is seems like I should definitely keep Malwarebytes and Spyware Doctor.
Click to expand...

You need to have one antivirus program and 1-2 anti-spyware programs. So, from your list following programs are those I recommend to save:
  • Ad-Aware SE Personal
  • Malwarebytes' Anti-Malware
  • McAfee VirusScan Enterprise
  • SpywareBlaster v.3.5.1
  • ATF-Cleaner (for occasional cleaning of temporary items)

Other programs meantioned on your list can be uninstalled/removed. Also, uninstall your Adobe Reader and get the latest version here.
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
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