Hi,
My laptop is currently having an issue whenever I try to access the internet (from either Google Chrome or Internet Explorer). I receive an error such as "chrome.exe - bad image" "C:\windows\system32\WRusr.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."
I believe this is some type of malware but I ran Malwarebytes Anti-Malware and CCleaner with nothing found. I am posting from another PC since I cannot get onto the internet from my laptop. Because of this I'm not able to download and post the DDS log. I would appreciate any help with this situation, as I hope it can be resolved fairly quickly
Thanks,
John
My laptop is currently having an issue whenever I try to access the internet (from either Google Chrome or Internet Explorer). I receive an error such as "chrome.exe - bad image" "C:\windows\system32\WRusr.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."
I believe this is some type of malware but I ran Malwarebytes Anti-Malware and CCleaner with nothing found. I am posting from another PC since I cannot get onto the internet from my laptop. Because of this I'm not able to download and post the DDS log. I would appreciate any help with this situation, as I hope it can be resolved fairly quickly
Thanks,
John
