Need help - infected PC

not working

Have run twice now & still getting the same text file.

Did have virtumonde and used combofix then. Also directed from this forum
 
Hi,

I still can't believe that result was generated after running my fixes.bat. Let's create another one.

Open notepad and then copy and paste the bolded lines below into it. Go to File > save as and name the file fixes.bat, change the Save as type to all files and save it to your desktop.
@echo off
dir /s/a c:\boot.ini >Log.txt
START Log.txt
DEL %0

Double-click on fixes.bat file to execute it. Notepad should open up. Post back its contents, please.
 
Log

OK

This is the new file

Volume in drive C has no label.
Volume Serial Number is 78F1-6AAC

Directory of c:\

25/02/2006 14:58 209 boot.ini
1 File(s) 209 bytes

Total Files Listed:
1 File(s) 209 bytes
0 Dir(s) 100,091,961,344 bytes free
 
Good. That went as planned. Let's see if we can now get the results I expected to see earlier :)

Open notepad and then copy and paste the bolded lines below into it. Go to File > save as and name the file fixes.bat, change the Save as type to all files and save it to your desktop.
@echo off
type c:\boot.ini >Log.txt
START Log.txt
DEL %0

Double-click on fixes.bat file to execute it. Notepad should open up. Post back its contents, please.
 
hi again

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

hope this is what you expected
 
Yes, that's correct one :)

Now, please copy Inherit.exe file to c:\windows\system32 folder. Then goto that folder and drag'n'drop attrib.exe file there to Inherit file. After that, run ComboFix again and allow it to install recovery console. Post back the resultant log after ComboFix has finished.
 
had to run combofix twice.
First time hung at preparing log file - left for 20mins nothing so forced a re-boot & ran again. 2nd time noticed AOL scan loading cancelled program and log file created.
 
Combofix log

ComboFix 09-11-22.02 - Shirley King 22/11/2009 23:15.4.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.604 [GMT 0:00]
Running from: c:\documents and settings\Shirley King\Desktop\ComboFix.exe
AV: PCguard Anti-Virus *On-access scanning disabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: PCguard Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\SHIRLE~1\LOCALS~1\Temp\clclean.0001.dir.0000\~df394b.tmp
c:\documents and settings\Shirley King\Local Settings\temp\clclean.0001.dir.0000\~df394b.tmp
.
---- Previous Run -------
.
c:\docume~1\SHIRLE~1\LOCALS~1\Temp\clclean.0001.dir.0000\~df394b.tmp
c:\documents and settings\Shirley King\Local Settings\temp\clclean.0001.dir.0000\~df394b.tmp

.
((((((((((((((((((((((((( Files Created from 2009-10-22 to 2009-11-22 )))))))))))))))))))))))))))))))
.

2009-11-22 23:14 . 2009-11-22 23:14 12568 ----a-w- c:\windows\system32\drivers\PROCEXP113.SYS
2009-11-22 22:11 . 2009-11-22 15:34 85504 ----a-w- c:\windows\system32\Inherit.exe
2009-11-22 15:37 . 2009-11-22 15:34 85504 ----a-w- c:\program files\Inherit.exe
2009-11-22 13:05 . 2009-11-22 13:15 -------- d-----w- c:\documents and settings\Shirley King\Application Data\Virgin Broadband
2009-11-21 13:07 . 2009-11-21 13:07 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-11-05 23:15 . 2008-11-26 15:19 53192 ----a-w- c:\windows\system32\drivers\rp_skt32.sys
2009-11-05 23:15 . 2008-08-06 21:20 48384 ----a-w- c:\windows\system32\drivers\rp_pkt32.sys
2009-11-05 23:15 . 2008-08-28 13:16 71184 ----a-w- c:\windows\system32\drivers\DefragFS.sys
2009-11-05 23:15 . 2009-11-05 23:15 -------- d-----w- c:\program files\Raxco
2009-11-05 23:15 . 2009-11-05 23:15 -------- d-----w- c:\documents and settings\All Users\Application Data\Raxco
2009-11-05 23:12 . 2009-11-22 15:38 -------- d-----w- c:\program files\Virgin Broadband
2009-11-05 20:04 . 2009-11-22 22:50 4592928 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-11-05 19:46 . 2009-11-22 22:50 120096 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-11-05 19:14 . 2009-11-05 23:17 -------- d-----w- c:\documents and settings\Nick Parker\Application Data\Virgin Broadband
2009-11-05 19:14 . 2009-11-05 23:14 -------- d-----w- c:\documents and settings\All Users\Application Data\Virgin Broadband
2009-11-03 17:17 . 2009-11-03 17:17 -------- d-----w- c:\documents and settings\All Users\Application Data\SITEguard
2009-11-03 17:16 . 2009-11-03 17:16 -------- d-----w- c:\program files\Common Files\iS3
2009-11-03 17:16 . 2009-11-03 17:42 -------- d-----w- c:\documents and settings\All Users\Application Data\STOPzilla!
2009-11-03 15:31 . 2009-11-03 15:31 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple
2009-11-03 13:03 . 2009-11-21 18:03 0 ----a-w- c:\windows\win32k.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-22 16:58 . 2009-11-05 20:04 60992 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-11-22 16:58 . 2009-11-05 19:46 12632 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-11-22 16:24 . 2008-11-22 22:01 -------- d-----w- c:\program files\World of Warcraft Trial
2009-11-22 16:22 . 2009-09-12 17:23 -------- d-----w- c:\program files\QuickTime
2009-11-22 16:22 . 2006-02-26 18:49 -------- d-----w- c:\program files\Palm
2009-11-22 16:22 . 2006-02-20 23:24 -------- d-----w- c:\program files\Modem Helper
2009-11-22 16:22 . 2006-02-20 23:24 -------- d-----w- c:\program files\Dell
2009-11-22 16:21 . 2006-02-20 23:31 -------- d-----w- c:\program files\Common Files\aolshare
2009-11-22 16:21 . 2006-02-20 23:30 -------- d-----w- c:\program files\Common Files\AOL
2009-11-22 16:21 . 2006-02-20 23:31 -------- d-----w- c:\program files\AOL 9.0
2009-11-05 23:13 . 2006-02-20 23:24 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-11-05 20:11 . 2006-02-20 23:33 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-11-05 20:11 . 2006-02-20 23:33 -------- d-----w- c:\program files\McAfee
2009-11-05 20:10 . 2006-02-20 23:32 -------- d-----w- c:\program files\McAfee.com
2009-11-04 19:47 . 2007-06-30 19:42 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-11-04 19:43 . 2007-06-30 19:42 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-11-03 17:18 . 2009-11-03 17:18 384 ----a-w- c:\windows\system32\drivers\kgpcpy.cfg
2009-11-03 15:43 . 2008-08-03 09:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-22 20:43 . 2008-10-05 13:23 -------- d-----w- c:\documents and settings\LocalService\Application Data\SACore
2009-10-03 16:36 . 2009-10-03 16:34 -------- d-----w- c:\program files\iTunes
2009-10-03 16:34 . 2009-10-03 16:34 -------- d-----w- c:\program files\iPod
2009-10-03 16:34 . 2009-06-20 18:19 -------- d-----w- c:\program files\Common Files\Apple
2009-10-03 16:27 . 2009-10-03 16:27 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.1.8\SetupAdmin.exe
2009-09-11 14:18 . 2005-08-16 04:18 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-10 14:54 . 2008-08-03 09:18 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 14:53 . 2008-08-03 09:18 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-09-06 16:11 . 2006-02-25 16:32 4184 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-09-04 21:03 . 2005-08-16 04:18 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 07:36 . 2005-08-16 04:18 832512 ------w- c:\windows\system32\wininet.dll
2009-08-29 07:36 . 2005-08-16 04:18 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-08-29 07:36 . 2005-08-16 04:18 17408 ----a-w- c:\windows\system32\corpol.dll
2009-08-28 18:42 . 2009-06-20 18:19 40448 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-08-28 18:42 . 2009-06-20 18:19 2065696 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-08-26 08:00 . 2005-08-16 04:19 247326 ----a-w- c:\windows\system32\strmdll.dll
2006-10-10 21:13 . 2006-10-10 21:13 100448 ----a-w- c:\program files\MC
2007-12-22 15:43 . 2006-02-25 16:53 56 --sh--r- c:\windows\system32\8731209D39.sys
.

((((((((((((((((((((((((((((( SnapShot@2009-11-22_13.40.12 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-11-22 23:11 . 2009-11-22 23:11 16384 c:\windows\Temp\Perflib_Perfdata_9d0.dat
- 2007-03-04 13:04 . 2009-05-26 11:40 17272 c:\windows\system32\spmsg.dll
+ 2007-03-04 13:04 . 2008-07-08 13:02 17272 c:\windows\system32\spmsg.dll
+ 2005-08-16 04:27 . 2009-11-22 17:46 201736 c:\windows\system32\FNTCACHE.DAT
- 2005-08-16 04:27 . 2009-06-10 15:54 201736 c:\windows\system32\FNTCACHE.DAT
+ 2005-08-16 04:18 . 2009-08-14 13:21 1850624 c:\windows\system32\win32k.sys
+ 2008-10-18 07:42 . 2009-08-14 13:21 1850624 c:\windows\system32\dllcache\win32k.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Creative Detector"="c:\program files\Creative\MediaSource\Detector\CTDetect.exe" [2004-12-02 102400]
"DellSupport"="c:\program files\Dell Support\DSAgnt.exe" [2004-07-19 306688]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-15 68856]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]
"V Stuff Backup"="c:\program files\VirginMedia\V Stuff Backup\v_stuff_backup.exe" [2009-08-14 9102608]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088]
"SetDefaultMIDI"="MIDIDef.exe" - c:\windows\MIDIDEF.EXE [2004-12-22 24576]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-05 344064]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]
"CTSysVol"="c:\program files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe" [2005-09-15 57344]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"VoiceCenter"="c:\program files\Creative\VoiceCenter\AndreaVC.exe" [2005-09-19 1159168]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"AOLDialer"="c:\program files\Common Files\AOL\ACS\AOLDial.exe" [2007-01-10 71216]
"AOL Spyware Protection"="c:\progra~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" [2004-03-19 78960]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"Corel Photo Downloader"="c:\program files\Corel\Corel Photo Album 6\MediaDetect.exe" [2005-11-17 106496]
"EPSON Stylus Photo R220 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE" [2005-03-09 98304]
"RepliGo Assistant"="c:\program files\Cerience\RepliGo\RepliGoMon.exe" [2005-11-07 172032]
"HostManager"="c:\program files\Common Files\AOL\1183232413\ee\AOLSoftware.exe" [2006-11-17 50736]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-21 305440]
"MSKDetectorExe"="c:\program files\McAfee\SpamKiller\MSKDetct.exe" [2006-11-07 1121280]
"Broadbandadvisor.exe"="c:\program files\Virgin Broadband\advisor\Broadbandadvisor.exe" [2009-05-27 2303216]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2005-03-23 339968]
"MBMon"="CTMBHA.DLL" - c:\windows\system32\CTMBHA.DLL [2005-05-19 1345520]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\Nick Parker\Start Menu\Programs\Startup\
palmOne Registration.lnk - c:\program files\Palm\register.exe [2006-2-26 2367488]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
AOL 9.0 Tray Icon.lnk - c:\program files\AOL 9.0\aoltray.exe [2006-2-20 156784]
Exif Launcher S.lnk - c:\program files\FinePixViewerS\QuickDCF2.exe [2007-10-20 303104]
Extender Resource Monitor.lnk - c:\windows\ehome\RMSysTry.exe [2005-10-20 18432]
HOTSYNCSHORTCUTNAME.lnk - c:\program files\Palm\Hotsync.exe [2004-6-9 471040]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]
Picture Package Menu.lnk - c:\program files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe [2006-3-2 151552]
Picture Package VCD Maker.lnk - c:\program files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe [2006-3-2 106496]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ PDBoot.exe\0autocheck autochk *

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Palm\\HOTSYNC.EXE"=
"c:\\Program Files\\Microsoft Games\\Age of Empires II\\EMPIRES2.ICD"=
"c:\\Documents and Settings\\Shirley King\\Application Data\\Firaxis Games\\Sid Meier's Civilization 4\\Civilization4.exe"=
"c:\\Program Files\\AOL 9.0\\waol.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Ubisoft\\THE SETTLERS - Rise of an Empire Demo\\base\\bin\\Settlers6Demo.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3776:UDP"= 3776:UDP:Media Center Extender Service
"3390:TCP"= 3390:TCP:Remote Media Center Experience
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R2 PD91Agent;PD91Agent;c:\program files\Raxco\PerfectDisk2008\PD91Agent.exe [22/09/2008 16:58 693512]
R2 RadialpointSafeConnectAgent;Virgin Broadband PCguard SafeConnectAgent;c:\program files\Virgin Broadband\PCguard\SafeConnect\bin\SanaAgent.exe [14/11/2008 18:28 4937752]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\Virgin Broadband\PCguard\SafeConnect\Driver\platform_XP\SafeConnectDriver.sys [14/11/2008 18:28 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\Virgin Broadband\PCguard\SafeConnect\Driver\platform_XP\SafeConnectFilter.sys [14/11/2008 18:28 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\Virgin Broadband\PCguard\SafeConnect\Driver\platform_XP\SafeConnectShim.sys [14/11/2008 18:28 27376]
S3 PD91Engine;PD91Engine;c:\program files\Raxco\PerfectDisk2008\PD91Engine.exe [22/09/2008 16:58 910600]
S3 Radialpoint Security Services;Virgin Broadband PCguard;c:\program files\Virgin Broadband\PCguard\RpsSecurityAwareR.exe [27/05/2009 13:10 170736]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
QWAVE REG_MULTI_SZ QWAVE
.
Contents of the 'Scheduled Tasks' folder

2009-11-03 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
.
------- Supplementary Scan -------
.
uStart Page = www.ntlworld.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &Google Search
IE: &Translate English Word
IE: Backward Links
IE: Cached Snapshot of Page
IE: Similar Pages
IE: Translate Page into English
FF - ProfilePath - c:\documents and settings\Shirley King\Application Data\Mozilla\Firefox\Profiles\8rr57ers.default\
FF - prefs.js: keyword.URL - hxxp://www.ask.com/web?&o=13048&l=dis&q=
FF - plugin: c:\program files\Microsoft Silverlight\npctrl.1.0.20926.0.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: c:\program files\Virgin Broadband\advisor\nprpspa.dll

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
.
- - - - ORPHANS REMOVED - - - -

AddRemove-MAGIX Movie Edit Pro 2005 - c:\magix\Movie_Edit_Pro_2005\instslct.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-22 23:30
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-11-22 23:35
ComboFix-quarantined-files.txt 2009-11-22 23:34
ComboFix2.txt 2009-11-22 13:49
ComboFix3.txt 2008-08-03 12:37

Pre-Run: 100,058,783,744 bytes free
Post-Run: 100,012,449,792 bytes free

- - End Of File - - E453E897F1A75B84DD4E917A1C3323DE
 
I still have a problem with Spybot not running. It stoped at the same time as the first issue with the "cannot access" error message. I have tried to re-install and the install process has a problem with the spybot.exe marked as read only. Ignoring the file allow set-up to complete but fails at the ens with a Code 5 Create Process failed.

I do have anti spy ware with PC guard but have always used and liked spybot.

this appears to be the only item still not working

Thanks
 
Hi again,


Open notepad and copy/paste the text in the quotebox below into it:

Code: 
Rootkit::
c:\windows\win32k.sys


Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

CFScriptB-4.gif


Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Uninstall old Adobe Reader versions and get the latest one (9.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.

Uninstall Macromedia Flash Player.

Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...


Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 17.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.


Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.


I still have a problem with Spybot not running. It stoped at the same time as the first issue with the "cannot access" error message. I have tried to re-install and the install process has a problem with the spybot.exe marked as read only. Ignoring the file allow set-up to complete but fails at the ens with a Code 5 Create Process failed.
Click to expand...
Drag'n'drop c:\program files\Spybot - Search & Destroy folder on Inherit file, please. See if that helps.
 
Last edited:
Combofix log

Hi again

ComboFix 09-11-22.08 - Shirley King 23/11/2009 18:43.5.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.605 [GMT 0:00]
Running from: c:\documents and settings\Shirley King\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Shirley King\Desktop\CFScript.txt
AV: PCguard Anti-Virus *On-access scanning disabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: PCguard Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\SHIRLE~1\LOCALS~1\Temp\clclean.0001.dir.0000\~df394b.tmp
c:\documents and settings\Shirley King\Local Settings\temp\clclean.0001.dir.0000\~df394b.tmp

Infected copy of c:\windows\system32\drivers\ntfs.sys was found and disinfected
Restored copy from - c:\windows\erdnt\cache\ntfs.sys

.
((((((((((((((((((((((((( Files Created from 2009-10-23 to 2009-11-23 )))))))))))))))))))))))))))))))
.

2009-11-23 16:13 . 2009-11-23 16:13 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-11-23 16:12 . 2009-11-23 16:12 152576 ----a-w- c:\documents and settings\Nick Parker\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-11-23 15:47 . 2009-11-23 15:47 86016 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\arh.exe
2009-11-23 15:47 . 2009-11-23 16:03 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2009-11-22 22:11 . 2009-11-22 15:34 85504 ----a-w- c:\windows\system32\Inherit.exe
2009-11-22 15:37 . 2009-11-22 15:34 85504 ----a-w- c:\program files\Inherit.exe
2009-11-22 13:05 . 2009-11-22 13:15 -------- d-----w- c:\documents and settings\Shirley King\Application Data\Virgin Broadband
2009-11-21 13:07 . 2009-11-21 13:07 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-11-05 23:15 . 2008-11-26 15:19 53192 ----a-w- c:\windows\system32\drivers\rp_skt32.sys
2009-11-05 23:15 . 2008-08-06 21:20 48384 ----a-w- c:\windows\system32\drivers\rp_pkt32.sys
2009-11-05 23:15 . 2008-08-28 13:16 71184 ----a-w- c:\windows\system32\drivers\DefragFS.sys
2009-11-05 23:15 . 2009-11-05 23:15 -------- d-----w- c:\program files\Raxco
2009-11-05 23:15 . 2009-11-05 23:15 -------- d-----w- c:\documents and settings\All Users\Application Data\Raxco
2009-11-05 23:12 . 2009-11-22 15:38 -------- d-----w- c:\program files\Virgin Broadband
2009-11-05 20:04 . 2009-11-23 19:03 5444128 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-11-05 19:46 . 2009-11-23 19:02 181792 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-11-05 19:14 . 2009-11-05 23:17 -------- d-----w- c:\documents and settings\Nick Parker\Application Data\Virgin Broadband
2009-11-05 19:14 . 2009-11-05 23:14 -------- d-----w- c:\documents and settings\All Users\Application Data\Virgin Broadband
2009-11-03 17:17 . 2009-11-03 17:17 -------- d-----w- c:\documents and settings\All Users\Application Data\SITEguard
2009-11-03 17:16 . 2009-11-03 17:16 -------- d-----w- c:\program files\Common Files\iS3
2009-11-03 17:16 . 2009-11-03 17:42 -------- d-----w- c:\documents and settings\All Users\Application Data\STOPzilla!
2009-11-03 15:31 . 2009-11-03 15:31 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-23 18:59 . 2009-11-05 20:04 74936 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-11-23 18:59 . 2009-11-05 19:46 19064 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-11-23 18:32 . 2006-02-20 23:18 -------- d-----w- c:\program files\Java
2009-11-23 18:26 . 2007-06-30 19:42 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-11-23 18:26 . 2007-06-30 19:42 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-11-23 15:50 . 2006-02-25 15:10 -------- d-----w- c:\program files\Common Files\Adobe
2009-11-22 16:24 . 2008-11-22 22:01 -------- d-----w- c:\program files\World of Warcraft Trial
2009-11-22 16:22 . 2009-09-12 17:23 -------- d-----w- c:\program files\QuickTime
2009-11-22 16:22 . 2006-02-26 18:49 -------- d-----w- c:\program files\Palm
2009-11-22 16:22 . 2006-02-20 23:24 -------- d-----w- c:\program files\Modem Helper
2009-11-22 16:22 . 2006-02-20 23:24 -------- d-----w- c:\program files\Dell
2009-11-22 16:21 . 2006-02-20 23:31 -------- d-----w- c:\program files\Common Files\aolshare
2009-11-22 16:21 . 2006-02-20 23:30 -------- d-----w- c:\program files\Common Files\AOL
2009-11-22 16:21 . 2006-02-20 23:31 -------- d-----w- c:\program files\AOL 9.0
2009-11-05 23:13 . 2006-02-20 23:24 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-11-05 20:11 . 2006-02-20 23:33 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-11-05 20:11 . 2006-02-20 23:33 -------- d-----w- c:\program files\McAfee
2009-11-05 20:10 . 2006-02-20 23:32 -------- d-----w- c:\program files\McAfee.com
2009-11-03 17:18 . 2009-11-03 17:18 384 ----a-w- c:\windows\system32\drivers\kgpcpy.cfg
2009-11-03 15:43 . 2008-08-03 09:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-22 20:43 . 2008-10-05 13:23 -------- d-----w- c:\documents and settings\LocalService\Application Data\SACore
2009-10-03 16:36 . 2009-10-03 16:34 -------- d-----w- c:\program files\iTunes
2009-10-03 16:34 . 2009-10-03 16:34 -------- d-----w- c:\program files\iPod
2009-10-03 16:34 . 2009-06-20 18:19 -------- d-----w- c:\program files\Common Files\Apple
2009-10-03 16:27 . 2009-10-03 16:27 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.1.8\SetupAdmin.exe
2009-09-11 14:18 . 2005-08-16 04:18 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-10 14:54 . 2008-08-03 09:18 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 14:53 . 2008-08-03 09:18 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-09-06 16:11 . 2006-02-25 16:32 4184 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-09-04 21:03 . 2005-08-16 04:18 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 07:36 . 2005-08-16 04:18 832512 ------w- c:\windows\system32\wininet.dll
2009-08-29 07:36 . 2005-08-16 04:18 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-08-29 07:36 . 2005-08-16 04:18 17408 ----a-w- c:\windows\system32\corpol.dll
2009-08-28 18:42 . 2009-06-20 18:19 40448 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-08-28 18:42 . 2009-06-20 18:19 2065696 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-08-26 08:00 . 2005-08-16 04:19 247326 ----a-w- c:\windows\system32\strmdll.dll
2006-10-10 21:13 . 2006-10-10 21:13 100448 ----a-w- c:\program files\MC
2007-12-22 15:43 . 2006-02-25 16:53 56 --sh--r- c:\windows\system32\8731209D39.sys
.

((((((((((((((((((((((((((((( SnapShot@2009-11-22_13.40.12 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-11-23 19:00 . 2009-11-23 19:00 16384 c:\windows\Temp\Perflib_Perfdata_5a8.dat
+ 2009-11-23 19:00 . 2009-11-23 19:00 16384 c:\windows\Temp\Perflib_Perfdata_338.dat
- 2009-03-04 21:24 . 2009-03-04 21:25 84661 c:\windows\system32\Macromed\Flash\uninstall_plugin.exe
+ 2009-03-04 21:24 . 2009-11-23 16:04 84661 c:\windows\system32\Macromed\Flash\uninstall_plugin.exe
+ 2009-07-18 03:21 . 2009-07-18 03:21 257440 c:\windows\system32\Macromed\Flash\NPSWF32_FlashUtil.exe
+ 2009-11-23 16:13 . 2009-11-23 16:13 149280 c:\windows\system32\javaws.exe
+ 2009-11-23 16:13 . 2009-11-23 16:13 145184 c:\windows\system32\javaw.exe
+ 2009-11-23 16:13 . 2009-11-23 16:13 145184 c:\windows\system32\java.exe
- 2005-08-16 04:27 . 2009-06-10 15:54 201736 c:\windows\system32\FNTCACHE.DAT
+ 2005-08-16 04:27 . 2009-11-22 17:46 201736 c:\windows\system32\FNTCACHE.DAT
+ 2009-11-23 16:13 . 2009-11-23 16:13 537600 c:\windows\Installer\9c60a.msi
+ 2009-11-23 16:52 . 2009-05-26 11:40 382840 c:\windows\ie7updates\KB976749-IE7\spuninst\updspapi.dll
+ 2009-11-23 16:52 . 2009-05-26 11:40 231288 c:\windows\ie7updates\KB976749-IE7\spuninst\spuninst.exe
+ 2005-08-16 04:18 . 2009-08-14 13:21 1850624 c:\windows\system32\win32k.sys
+ 2005-08-16 04:18 . 2009-10-21 04:08 3598336 c:\windows\system32\mshtml.dll
- 2005-08-16 04:18 . 2009-08-29 07:36 3598336 c:\windows\system32\mshtml.dll
+ 2009-07-18 03:21 . 2009-07-18 03:21 3883424 c:\windows\system32\Macromed\Flash\NPSWF32.dll
+ 2008-10-18 07:42 . 2009-08-14 13:21 1850624 c:\windows\system32\dllcache\win32k.sys
- 2006-05-19 15:06 . 2009-08-29 07:36 3598336 c:\windows\system32\dllcache\mshtml.dll
+ 2006-05-19 15:06 . 2009-10-21 04:08 3598336 c:\windows\system32\dllcache\mshtml.dll
+ 2009-11-23 15:51 . 2009-11-23 15:51 3940352 c:\windows\Installer\13a3108.msi
+ 2009-11-23 16:52 . 2009-08-29 07:36 3598336 c:\windows\ie7updates\KB976749-IE7\mshtml.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Creative Detector"="c:\program files\Creative\MediaSource\Detector\CTDetect.exe" [2004-12-02 102400]
"DellSupport"="c:\program files\Dell Support\DSAgnt.exe" [2004-07-19 306688]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-15 68856]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]
"V Stuff Backup"="c:\program files\VirginMedia\V Stuff Backup\v_stuff_backup.exe" [2009-08-14 9102608]
"SetDefaultMIDI"="MIDIDef.exe" - c:\windows\MIDIDEF.EXE [2004-12-22 24576]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-05 344064]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]
"CTSysVol"="c:\program files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe" [2005-09-15 57344]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"VoiceCenter"="c:\program files\Creative\VoiceCenter\AndreaVC.exe" [2005-09-19 1159168]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"AOLDialer"="c:\program files\Common Files\AOL\ACS\AOLDial.exe" [2007-01-10 71216]
"AOL Spyware Protection"="c:\progra~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" [2004-03-19 78960]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"Corel Photo Downloader"="c:\program files\Corel\Corel Photo Album 6\MediaDetect.exe" [2005-11-17 106496]
"EPSON Stylus Photo R220 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE" [2005-03-09 98304]
"RepliGo Assistant"="c:\program files\Cerience\RepliGo\RepliGoMon.exe" [2005-11-07 172032]
"HostManager"="c:\program files\Common Files\AOL\1183232413\ee\AOLSoftware.exe" [2006-11-17 50736]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-21 305440]
"MSKDetectorExe"="c:\program files\McAfee\SpamKiller\MSKDetct.exe" [2006-11-07 1121280]
"Broadbandadvisor.exe"="c:\program files\Virgin Broadband\advisor\Broadbandadvisor.exe" [2009-05-27 2303216]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-11-23 149280]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2005-03-23 339968]
"MBMon"="CTMBHA.DLL" - c:\windows\system32\CTMBHA.DLL [2005-05-19 1345520]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\Nick Parker\Start Menu\Programs\Startup\
palmOne Registration.lnk - c:\program files\Palm\register.exe [2006-2-26 2367488]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
AOL 9.0 Tray Icon.lnk - c:\program files\AOL 9.0\aoltray.exe [2006-2-20 156784]
Exif Launcher S.lnk - c:\program files\FinePixViewerS\QuickDCF2.exe [2007-10-20 303104]
Extender Resource Monitor.lnk - c:\windows\ehome\RMSysTry.exe [2005-10-20 18432]
HOTSYNCSHORTCUTNAME.lnk - c:\program files\Palm\Hotsync.exe [2004-6-9 471040]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]
Picture Package Menu.lnk - c:\program files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe [2006-3-2 151552]
Picture Package VCD Maker.lnk - c:\program files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe [2006-3-2 106496]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ PDBoot.exe\0autocheck autochk *

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Palm\\HOTSYNC.EXE"=
"c:\\Program Files\\Microsoft Games\\Age of Empires II\\EMPIRES2.ICD"=
"c:\\Documents and Settings\\Shirley King\\Application Data\\Firaxis Games\\Sid Meier's Civilization 4\\Civilization4.exe"=
"c:\\Program Files\\AOL 9.0\\waol.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Ubisoft\\THE SETTLERS - Rise of an Empire Demo\\base\\bin\\Settlers6Demo.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3776:UDP"= 3776:UDP:Media Center Extender Service
"3390:TCP"= 3390:TCP:Remote Media Center Experience
"3389:TCP"= 3389:TCP:*:Disabled:@xpsp2res.dll,-22009

R2 PD91Agent;PD91Agent;c:\program files\Raxco\PerfectDisk2008\PD91Agent.exe [22/09/2008 16:58 693512]
R2 RadialpointSafeConnectAgent;Virgin Broadband PCguard SafeConnectAgent;c:\program files\Virgin Broadband\PCguard\SafeConnect\bin\SanaAgent.exe [14/11/2008 18:28 4937752]
R3 RadialpointSafeConnectDriver;RadialpointSafeConnectDriver;c:\program files\Virgin Broadband\PCguard\SafeConnect\Driver\platform_XP\SafeConnectDriver.sys [14/11/2008 18:28 161304]
R3 RadialpointSafeConnectFilter;RadialpointSafeConnectFilter;c:\program files\Virgin Broadband\PCguard\SafeConnect\Driver\platform_XP\SafeConnectFilter.sys [14/11/2008 18:28 29720]
R3 RadialpointSafeConnectShim;RadialpointSafeConnectShim;c:\program files\Virgin Broadband\PCguard\SafeConnect\Driver\platform_XP\SafeConnectShim.sys [14/11/2008 18:28 27376]
S3 PD91Engine;PD91Engine;c:\program files\Raxco\PerfectDisk2008\PD91Engine.exe [22/09/2008 16:58 910600]
S3 Radialpoint Security Services;Virgin Broadband PCguard;c:\program files\Virgin Broadband\PCguard\RpsSecurityAwareR.exe [27/05/2009 13:10 170736]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
QWAVE REG_MULTI_SZ QWAVE
.
Contents of the 'Scheduled Tasks' folder

2009-11-03 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
.
------- Supplementary Scan -------
.
uStart Page = www.ntlworld.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &Google Search
IE: &Translate English Word
IE: Backward Links
IE: Cached Snapshot of Page
IE: Similar Pages
IE: Translate Page into English
FF - ProfilePath - c:\documents and settings\Shirley King\Application Data\Mozilla\Firefox\Profiles\8rr57ers.default\
FF - prefs.js: keyword.URL - hxxp://www.ask.com/web?&o=13048&l=dis&q=
FF - plugin: c:\program files\Microsoft Silverlight\npctrl.1.0.20926.0.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: c:\program files\Virgin Broadband\advisor\nprpspa.dll

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-23 19:02
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3220)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\program files\Creative\Creative Zen Micro\Zen Micro Media Explorer\CTJBNS2.dll
c:\program files\Creative\Creative Zen Micro\Zen Micro Media Explorer\CTIntrfc.dll
c:\program files\Creative\Creative Zen Micro\Zen Micro Media Explorer\CTConfig.DLL
c:\program files\Creative\Creative Zen Micro\Zen Micro Media Explorer\JBNSRES.DLL
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\program files\Virgin Broadband\PCguard\Fws.exe
c:\program files\Common Files\AOL\ACS\AOLAcsd.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\CTsvcCDA.exe
c:\windows\eHome\ehRecvr.exe
c:\windows\eHome\ehSched.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\ehome\RMSvc.exe
c:\windows\ehome\McrdSvc.exe
c:\program files\Windows Media Player\WMPNetwk.exe
c:\windows\system32\dllhost.exe
c:\windows\system32\Rundll32.exe
c:\windows\eHome\ehmsas.exe
c:\docume~1\SHIRLE~1\LOCALS~1\Temp\clclean.0001
c:\program files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-11-23 19:11 - machine was rebooted
ComboFix-quarantined-files.txt 2009-11-23 19:11
ComboFix2.txt 2009-11-22 23:35
ComboFix3.txt 2009-11-22 13:49
ComboFix4.txt 2008-08-03 12:37

Pre-Run: 99,488,022,528 bytes free
Post-Run: 99,440,410,624 bytes free

- - End Of File - - 57BE2A39313B053B51C85B79C7DBA5D1
 
Kapersky log

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Monday, November 23, 2009
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Monday, November 23, 2009 18:13:05
Records in database: 3281231
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
F:\
G:\
H:\
I:\

Scan statistics:
Objects scanned: 160215
Threats found: 1
Infected objects found: 0
Suspicious objects found: 1
Scan duration: 02:10:49


File name / Threat / Threats count
C:\Documents and Settings\Nick Parker\Local Settings\Application Data\Identities\{4E3254D7-522A-412A-9296-3F4767B3A2CB}\Microsoft\Outlook Express\Deleted Items.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1

Selected area has been scanned.
 
DDS log

DDS (Ver_09-09-29.01) - NTFSx86
Run by Shirley King at 22:10:47.93 on 23/11/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.611 [GMT 0:00]

AV: PCguard Anti-Virus *On-access scanning disabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: PCguard Firewall *disabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\WINDOWS\ehome\RMSvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc

============== Pseudo HJT Report ===============

uStart Page = www.ntlworld.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PopKill Class: {3c060ea2-e6a9-4e49-a530-d4657b8c449a} - c:\program files\virgin broadband\pcguard\pkR.dll
BHO: {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - No File
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: RepliGoIEHelperCtl Class: {91de4477-9cdc-4806-9bcb-28a963988e94} - c:\program files\cerience\repligo\RepliGoIEHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: &RepliGo: {81f4066b-f330-4872-8094-3e9fbccec8c1} - c:\program files\cerience\repligo\RepliGoIEBar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [V Stuff Backup] "c:\program files\virginmedia\v stuff backup\v_stuff_backup.exe" /delayed
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [VoiceCenter] "c:\program files\creative\voicecenter\AndreaVC.exe" /tray
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [AOL Spyware Protection] "c:\progra~1\common~1\aol\aolspy~1\AOLSP Scheduler.exe"
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [Corel Photo Downloader] c:\program files\corel\corel photo album 6\MediaDetect.exe
mRun: [EPSON Stylus Photo R220 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATIAIE.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220"
mRun: [RepliGo Assistant] "c:\program files\cerience\repligo\RepliGoMon.exe"
mRun: [HostManager] c:\program files\common files\aol\1183232413\ee\AOLSoftware.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [Broadbandadvisor.exe] "c:\program files\virgin broadband\advisor\Broadbandadvisor.exe" /AUTORUN
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: &Google Search
IE: &Translate English Word
IE: Backward Links
IE: Cached Snapshot of Page
IE: Similar Pages
IE: Translate Page into English
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {00000075-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/voxacm.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1216545191984
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} - hxxp://www.bootsdigitalphotocentre.com/wpp/boots/app/opcuploader.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - c:\program files\tiscali\tiscali internet\dlls\tiscalifilter.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\shirle~1\applic~1\mozilla\firefox\profiles\8rr57ers.default\
FF - prefs.js: keyword.URL - hxxp://www.ask.com/web?&o=13048&l=dis&q=
FF - plugin: c:\program files\microsoft silverlight\npctrl.1.0.20926.0.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\virgin broadband\advisor\nprpspa.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-11-23 16:13 411,368 a------- c:\windows\system32\deploytk.dll
2009-11-23 16:13 73,728 a------- c:\windows\system32\javacpl.cpl
2009-11-22 22:26 <DIR> a-dshr-- C:\cmdcons
2009-11-22 22:11 85,504 a------- c:\windows\system32\Inherit.exe
2009-11-22 16:20 <DIR> --d----- c:\windows\system32\appmgmt
2009-11-22 15:37 85,504 a------- c:\program files\Inherit.exe
2009-11-22 13:17 260,608 a------- c:\windows\PEV.exe
2009-11-22 13:17 161,792 a------- c:\windows\SWREG.exe
2009-11-22 13:17 98,816 a------- c:\windows\sed.exe
2009-11-22 13:17 77,312 a------- c:\windows\MBR.exe
2009-11-22 13:05 <DIR> --d----- c:\docume~1\shirle~1\applic~1\Virgin Broadband
2009-11-21 13:07 664 a------- c:\windows\system32\d3d9caps.dat
2009-11-15 17:36 20 a------- c:\windows\system32\SYSTEM
2009-11-05 23:15 53,192 a------- c:\windows\system32\drivers\rp_skt32.sys
2009-11-05 23:15 48,384 a------- c:\windows\system32\drivers\rp_pkt32.sys
2009-11-05 23:15 71,184 a------- c:\windows\system32\drivers\DefragFS.sys
2009-11-05 23:15 <DIR> --d----- c:\program files\Raxco
2009-11-05 23:12 <DIR> --d----- c:\program files\Virgin Broadband
2009-11-05 20:04 8,673,312 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-11-05 20:04 74,936 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-11-05 19:46 185,120 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-11-05 19:46 19,064 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-11-05 19:29 40 a------- c:\windows\system32\????????????????????????????????????g
2009-11-05 19:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Virgin Broadband
2009-11-03 17:18 384 a------- c:\windows\system32\drivers\kgpcpy.cfg
2009-11-03 17:17 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SITEguard
2009-11-03 17:16 <DIR> --d----- c:\program files\common files\iS3
2009-11-03 17:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\STOPzilla!

==================== Find3M ====================

2009-10-21 04:08 3,598,336 a------- c:\windows\system32\dllcache\mshtml.dll
2009-09-11 14:18 136,192 a------- c:\windows\system32\msv1_0.dll
2009-09-11 14:18 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-09-06 16:11 4,184 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-09-04 21:03 58,880 a------- c:\windows\system32\msasn1.dll
2009-09-04 21:03 58,880 -------- c:\windows\system32\dllcache\msasn1.dll
2009-08-28 18:42 2,065,696 a------- c:\windows\system32\usbaaplrc.dll
2009-08-28 10:28 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-28 10:28 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-08-27 05:18 634,648 a------- c:\windows\system32\dllcache\iexplore.exe
2009-08-27 05:18 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-08-26 08:00 247,326 a------- c:\windows\system32\strmdll.dll
2009-08-26 08:00 247,326 -------- c:\windows\system32\dllcache\strmdll.dll
2006-10-10 21:13 100,448 a------- c:\program files\MC
2007-12-22 15:43 56 ---shr-- c:\windows\system32\8731209D39.sys
2008-08-03 15:11 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008080320080804\index.dat

============= FINISH: 22:12:00.32 ===============
 
Hi,

Empty C:\Documents and Settings\Nick Parker\Local Settings\Application Data\Identities\{4E3254D7-522A-412A-9296-3F4767B3A2CB}\Microsoft\Outlook Express\Deleted Items.dbx email box. How's the system running now? Anymore issues left?
 
Hi

He does not want me to remove the outlook deleted items. Can they stay or should I move them to another folder?

Everything appears to be working fine. What did we have?

On another note have just purchased a new laptop running Windows 7. Cannot load PC guard as not compatible with Windows 7. Came free trial Macfee. What do you suggest for anti virus protection.

Thanks for all your help. Great job
 
He does not want me to remove the outlook deleted items. Can they stay or should I move them to another folder?
Click to expand...
Hi,

I think those can stay. That type of findings are often false ones too. And after all, probably not very likely that deleted items are browsed much.

What did we have?
Click to expand...
There was a rootkit causing those problems with non working programs.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis




Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK


Please download OTC and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:


On another note have just purchased a new laptop running Windows 7. Cannot load PC guard as not compatible with Windows 7. Came free trial Macfee. What do you suggest for anti virus protection.
Click to expand...
Good free antivirus programs are:
Antivir and
Avast!

Good commercial ones are from:
Kaspersky and
ESET
 
Thanks Again

all working fine

will be away from the PC until the weekend but hopefully all problems now resolved.

Will make sure that the updates are done a bit more often than the past & hopefully will not get these issues again

Thanks

Scotsking (Shirley)
 
You're welcome :)

I leave the topic open so you may post a status report back on weekend.
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
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