Hi,
Now only your Temporary Internet Files are hidden... This malware is acting weird and now I cannot see from that log if the infection is still present or not..
First of all, as you said previously, you wanted to know how to back up your mails in Outlook.
Here's a great tutorial: http://www.sitedeveloper.ws/tutorials/outlook.htm
Below is the one for Outlook express.
Before you backup your mails, delete the mails first you don't know and don't want to backup, because most probably you got infected via mail, so you'll have to make sure you don't backup that mail.
Then, * Clean your Cache and Cookies in IE:
Doubleclick combofix.exe
Follow the prompts.
Don't click on the window while the fix is running, because that will cause your system to hang.
When finished and after reboot (in case it asks to reboot), combofix will open again to gather the necessary information for the log. This may take a bit. When done, Combofix will close and a log should open, combofix.txt.
Post the contents of this log in your next reply together with a new hijackthislog.
Do NOT post the ComboFix-quarantined-files.txt - unless I ask you to.
If the log is huge (since it also uses Catchme), also upload it.
Now only your Temporary Internet Files are hidden... This malware is acting weird and now I cannot see from that log if the infection is still present or not..
First of all, as you said previously, you wanted to know how to back up your mails in Outlook.
Here's a great tutorial: http://www.sitedeveloper.ws/tutorials/outlook.htm
Below is the one for Outlook express.
Before you backup your mails, delete the mails first you don't know and don't want to backup, because most probably you got infected via mail, so you'll have to make sure you don't backup that mail.
Then, * Clean your Cache and Cookies in IE:
- Close all instances of Outlook Express and Internet Explorer
- Go to Control Panel > Internet Options > General tab
- Under Browsing History, click "Delete".
- Click "Delete Files", "Delete cookies" and "Delete history"
- Click Close below.
- Go to Tools > Options.
- Click Privacy in the menu..
- Click the Clear now button below.. A new window will popup what to clear.
- Select all and click the Clear button again.
- Click OK to close the Options window
- Go to start > run and type: cleanmgr and click ok.
- Let it scan your system for files to remove.
- Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
- Press OK to remove them.
Doubleclick combofix.exe
Follow the prompts.
Don't click on the window while the fix is running, because that will cause your system to hang.
When finished and after reboot (in case it asks to reboot), combofix will open again to gather the necessary information for the log. This may take a bit. When done, Combofix will close and a log should open, combofix.txt.
Post the contents of this log in your next reply together with a new hijackthislog.
Do NOT post the ComboFix-quarantined-files.txt - unless I ask you to.
If the log is huge (since it also uses Catchme), also upload it.