Need Help to remove Gooochi

Hi. Just one issue remaining. As you can see from the listing below from HiJackThis, that program "kuler" is still installed.
The problem is, I can't uninstall it because it's not listed in the Windows "Installed programs" list.
What should I do?

3D-FTP
Acrobat.com
Acrobat.com
Adobe Acrobat 9 Pro
Adobe Acrobat 9 Pro
Adobe Acrobat 9.3.1 - CPSID_50570
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Anchor Service CS4
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge CS4
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps CS4
Adobe CSI CS4
Adobe Default Language CS4
Adobe Device Central CS4
Adobe Dreamweaver CS4
Adobe Dreamweaver CS4
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS3
Adobe Extension Manager CS4
Adobe Fireworks CS3
Adobe Fireworks CS3
Adobe Fireworks CS4
Adobe Fireworks CS4
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Media Player
Adobe Media Player
Adobe Output Module
Adobe PDF Library Files CS4
Adobe Reader 9.3.1
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Type Support CS4
Adobe Update Manager CS3
Adobe Update Manager CS4
Adobe Version Cue CS3 Client
Adobe XMP Panels CS3
Adobe XMP Panels CS4
Alien Skin Eye Candy 5 Impact
Amara - Flash Slide Show Builder
avast! Antivirus
Canon iP90
Carbonite
Connect
Creative EAX Settings
Creative Speaker Settings
Device Control
Droppix Recorder XE 2.x
ERUNT 1.1j
FastStone Image Viewer 4.0
GoodSync
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Intel(R) PRO Network Adapters and Drivers
Java(TM) 6 Update 18
kuler
LightScribe System Software
Malwarebytes' Anti-Malware
Microsoft Office Small Business Edition 2003
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.6.2)
Mozilla Thunderbird (3.0.3)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nikon Message Center
Nikon Transfer
NVIDIA Display Control Panel
NVIDIA Drivers
NVIDIA nView Desktop Manager
NVIDIA PhysX
oggcodecs
Photoshop Camera Raw
PKZIP for Windows 8.00.0038
Realtek High Definition Audio Driver
RunAlyzer
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB973540)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165-v2)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978706)
Spybot - Search & Destroy
Suite Shared Configuration CS4
Times Reader
Times Reader
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB978506)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB978207)
Windows XP Service Pack 3
 
Hello Shaba,
I found out that "kuler" is a legitimate Adobe product:
http://www.adobe.com/products/kuler/

I don't know why it can't be uninstalled, but I'm not concerned about it at this point.

Thank you very much for all your help and assistance.

Does all your work on these types of malware go into later versions of SpyBot to improve it or are these pieces of malware something that SpyBot is not designed to catch?

Thanks again,
Robert
 
OK, then let's leave it alone :)

No program can catch everything. There are so much new malware coming every day that you are not able to even add them all.

Are you ready for final instructions?
 
Good :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo (Uncheck during installation "Install COMODO Antivirus (Recommended)"!, "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage")
2) Online Armor
3) PC Tools
4) Sunbelt/Kerio
5) ZoneAlarm (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
    You can use one of these sites to check if any updates are needed for your pc.
    Secunia Software Inspector
    F-secure Health Check
  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes' Anti-Malware - Malwarebytes''Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes' Anti-Malware Setup Guide

    Malwarebytes' Anti-Malware Scanning Guide

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :bigthumb:
 
First, let me thank you for doing all this work and helping me out.

We don't use IE and never have, so instructions regarding that I will ignore.
Our business computers all use FireFox and Thunderbird.

Firewalls are a touchy issue with me, no disrespect. I invested a lot of money at one point buying ZoneAlarm for everybody, but have also had Norton, and Panda. We also tried Comodo on a couple. They each had their own problems, but ZA & Comodo drove everyone crazy with all the popup alarms asking questions that nobody could answer, so to shut the damn thing up, we would always say "allow". It got to be too much and interrupted our business, so we got Avast Pro, and have not had a problem since, except for this one. I may be wrong, but I think Avast Pro has outgoing protection, but I'll check. It has been an excellent program and has intercepted many viruses and attachments.
And the truth is, I caused this problem by buying questionable software I suspected to be bad. My gut told me "no", but my fingers typed "yes". It's my fault, not the fault of my software. When I ran the executable, Avast went into Hypersonic Alarm mode as it knew this was bad stuff, it did catch it. But it got in regardless.
I don't like to have too many of these resident programs running for protection, because they tend to interfere with one another to some degree. That's why I look for a single solution, or at least maybe one solid one, and something like SpyBot.

I will look into the Firewall issue some more and see if I can find a good solution rather than windows. I try it first before giving it to anyone else.

Thank you again,
Robert
 
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