Need Major Help Please

T

thehappz

New member
Hello,
My younger brother's laptop seems to be heavily infected with a combination of malware,spyware and viruses. I have attempted repeatedly to download spybot on to his laptop, but can not seem to do so.
I have been able to get to the download, but before the file will start to download, a pop up comes up and states "Error sending request, A connection with the server could not be established".
Also, when I search on any search engine for spybot, or AVG virus protection or any other application I have been recommended to use through my past posts, when I click on the link from the search engine, it re-directs me to another website, mostly to an ad for stopzilla and other sites.
I have no idea how to go about fixing his computer.
Any ideas?
Please help, and again, thank you very much.
-Arnold Sripinyo
 
Hi Arnold


Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop. Post them back to your topic.
 
Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
 
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