NewDotNet7_22.dll

D

Dland42

New member
I have a version of NewDotNet that I cannot remove nor can the latest version of SpyBot. SpyBot sees it and can remove most of the file but not all.

Symantec Antivirus also sees it but cannot remove the whole thing. Symantec sees NewDotNet7_22.dll file. I'm not very technical but have tried just about everything to delete the folder. I get a "C:\Program Files\NewDotNet is not accessible. Access Denied." message both in regular AND safe mode. Because this file is not removed, it keeps reinstalling itself everytime I use Internet Explorer. I'm using Mozilla Firefox.

I have followed the manual removal process as requested by Symantec and all of the procedures followed by the SpyBot malware removal program.

I have used the removal tool at NewDotNet but it appears to be a removal tool for their version 6. All calls and e-mails to New.net fall into a black hole, never to be seen again. I will submit a bug report when requested to do so.

Thanks for any assistance you can offer.
 
I've waited 4 days for assistance


http://forums.spybot.info/showthread.php?t=4928&highlight=NewDotNet

I hope I did this correctly. I've searched for information and have found some solutions but because I'm not running Windows XP I'm hesitant to use them.

I did run FindQool and this was the result:

Tue 06/06/2006
Running from: C:\FindQool\FindQool
PLEASE NOTE: LEGIT FILES MIGHT BE LISTED. IF YOU ARE UNSURE OF WHAT IS LISTED LEAVE THEM ALONE.

Known file names

MD5 Check....

Files found with locate com.
Re-check using dir /a:-d
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
11/24/2004 02:17p 755 hpoddt01.exe.lnk
...

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\LDVPMenu]
@="{BDA77241-42F6-11d0-85E2-00AA001FE28C}"


...
Runs, Listed here as a Doublecheck for the locate com results
HKLM
"ntdll.dll"="C:\\WINNT\\system32\\lgrjux.exe reg_run"
"bppoxa"="C:\\WINNT\\system32\\bxlwxc.exe reg_run"
HKCU
"wmwpy"="C:\\WINNT\\system32\\bxlwxc.exe reg_run"
...

Files In Winlogon shell and userinit
Listed here as a Doublecheck for the locate com results
shell REG_SZ Explorer.exe
userinit REG_SZ C:\WINNT\system32\userinit.exe,ddjfihw.exe
...
SWReg utility
Written by Bobbi Flekman © 2005
Findqool edited 17/05/2006


I would appreciate any assistance you can give me. Thanks.
 
Here's my log file.

I had to back up my computer first. Here's the requested HijackThis log file as requested. I'll wait for a response. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 5:41:10 AM, on 6/8/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\Explorer.EXE
C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINNT\system32\dla\tfswctrl.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\RUNDLL32.EXE
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\WinPoET Broadband Connection\WrOS.EXE
C:\Program Files\Corel\WordPerfect Office 2000\programs\dad9.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.earthlink.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe,ddjfihw.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [a-winpoet-service] "C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [dla] C:\WINNT\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe" -l
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [{01-1B-BF-F5-ZN}] C:\winnt\system32\qpdsregn.exe CORN001
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [ntdll.dll] C:\WINNT\system32\lgrjux.exe reg_run
O4 - HKLM\..\Run: [wad27335.dll] RUNDLL32.EXE wad27335.dll,I2 0001c8e60ad27335
O4 - HKLM\..\Run: [bppoxa] C:\WINNT\system32\bxlwxc.exe reg_run
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [wmwpy] C:\WINNT\system32\bxlwxc.exe reg_run
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Desktop Application Director 9.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\dad9.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Global Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Global Startup: WinZip Quick Pick.lnk.disabled
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: EarthLink Google Search - res://C:\Program Files\EarthLink TotalAccess\Toolbar\SearchUI.dll/search.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1...tmeter4_5/nminstall_en_4.52.30.0_SILENT_2.cab
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: Microsoft Windows Update Service (Windows Update Service) - Unknown owner - C:\WINNT\services.exe (file missing)
O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\WinPoET Broadband Connection\WrOS.EXE
 
Start Hijackthis and place a check next to these items If there.
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe,ddjfihw.exe
O4 - HKLM\..\Run: [{01-1B-BF-F5-ZN}] C:\winnt\system32\qpdsregn.exe CORN001
O4 - HKLM\..\Run: [ntdll.dll] C:\WINNT\system32\lgrjux.exe reg_run
O4 - HKLM\..\Run: [wad27335.dll] RUNDLL32.EXE wad27335.dll,I2 0001c8e60ad27335
O4 - HKLM\..\Run: [bppoxa] C:\WINNT\system32\bxlwxc.exe reg_run
O4 - HKCU\..\Run: [wmwpy] C:\WINNT\system32\bxlwxc.exe reg_run
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d...0_SILENT_2.cab

In my opinion this should be fixed and the program uninstalled
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
====================================
Hit fix checked and close Hijackthis.
Restart the PC
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Post another hijackthis log

Check for and fix any problems found with SpyBot, afterwards on the results page rightclick and choose copy results to clipboard, copy and past that back here in a reply
 
Will do but one question:

Why does SpyBot see SpyHunter as malware? This is spy removal software by enigma. Is this a problem? ~J
 
Posting my log. It appears to be still there.

After accomplishing your suggested fix. The NewDotNet folder is still there and cannot be removed. I need to reboot per SpyBot scan. I've posted the HijackThis and the SpyBot results. I'll post additional findings if there are any after I reboot.


Here's the HijackThis log after the removal:

Logfile of HijackThis v1.99.1
Scan saved at 8:00:37 PM, on 6/8/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\Explorer.EXE
C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINNT\system32\dla\tfswctrl.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\RUNDLL32.EXE
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\Program Files\Corel\WordPerfect Office 2000\programs\dad9.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\WinPoET Broadband Connection\WrOS.EXE
C:\WINNT\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINNT\system32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.earthlink.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [a-winpoet-service] "C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [dla] C:\WINNT\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe" -l
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Desktop Application Director 9.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\dad9.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Global Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Global Startup: WinZip Quick Pick.lnk.disabled
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: EarthLink Google Search - res://C:\Program Files\EarthLink TotalAccess\Toolbar\SearchUI.dll/search.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: Microsoft Windows Update Service (Windows Update Service) - Unknown owner - C:\WINNT\services.exe (file missing)
O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\WinPoET Broadband Connection\WrOS.EXE



Here are the results from the post HijackThis SpyBot report.

WinZip: Wizard Extraction folder history (2 files) (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Nico Mak Computing\WinZip\select

WinZip: Recent created file list (2 files) (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Nico Mak Computing\WinZip\filemenu

Common Dialogs: History (6 files) (Registry key, nothing done)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU

Internet Explorer: Typed URL list (1 files) (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Microsoft\Internet Explorer\TypedURLs

Log: Shutdown: System32\wbem\logs\wmiadap.log (Backup file, nothing done)
C:\WINNT\System32\wbem\logs\wmiadap.log

Log: Activity: ntbtlog.txt (Backup file, nothing done)
C:\WINNT\ntbtlog.txt

Log: Activity: SchedLgU.Txt (Backup file, nothing done)
C:\WINNT\SchedLgU.Txt

Log: Shutdown: System32\wbem\logs\wbemcore.log (Backup file, nothing done)
C:\WINNT\System32\wbem\logs\wbemcore.log

Log: Shutdown: System32\wbem\logs\wbemprox.log (Backup file, nothing done)
C:\WINNT\System32\wbem\logs\wbemprox.log

Log: Shutdown: System32\wbem\logs\winmgmt.log (Backup file, nothing done)
C:\WINNT\System32\wbem\logs\winmgmt.log

MS DirectDraw: Most recent application (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectDraw\MostRecentApplication\Name!=

MS Media Player: Anonymous ID (Registry change, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Microsoft\MediaPlayer\Preferences\SendUserGUID!=B=0

MS Regedit: Recent open key (Registry change, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Microsoft\Windows\CurrentVersion\Applets\Regedit\LastKey!=

MS Windows Backup 5.0: Backup logs history (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Microsoft\Ntbackup\Log Files

MS Windows Backup 5.0: Last created backup set (Registry change, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Microsoft\Ntbackup\Hardware\Logical Disk File!=

NewDotNet: Program directory (Directory, fixing failed)
C:\Program Files\NewDotNet\

SpyHunter: Program group (Directory, fixed)
C:\Program Files\Enigma Software Group\

Windows Explorer: Recent file global history (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\RecentDocs

Windows Explorer: File search history (1 files) (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Microsoft\Internet Explorer\Explorer Bars\{C4EE31F3-4768-11D2-BE5C-00A0C9A83DA1}\FilesNamedMRU

Windows Explorer: Last visited history (4 files) (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\LastVisitedMRU

Windows Explorer: Run history (2 files) (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\RunMRU

Windows Explorer: Stream history (32 files) (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\StreamMRU

Windows Explorer: User Assistant history files (63 files) (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{75048700-EF1F-11D0-9888-006097DEACF9}\Count

Windows Explorer: User Assistant history IE (4 files) (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1177238915-1708537768-1060284298-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{5E6AB780-7743-11CF-A12B-00AA004AE837}\Count


--- Spybot - Search && Destroy version: 1.3 ---
2006-06-02 Includes\Cookies.sbi
2006-06-02 Includes\Dialer.sbi
2006-06-02 Includes\Hijackers.sbi
2006-06-02 Includes\Keyloggers.sbi
2004-05-12 Includes\LSP.sbi
2006-06-02 Includes\Malware.sbi
2006-06-02 Includes\PUPS.sbi
2006-06-02 Includes\Revision.sbi
2006-06-02 Includes\Security.sbi
2006-06-02 Includes\Spybots.sbi
2005-02-17 Includes\Tracks.uti
2006-06-02 Includes\Trojans.sbi
 
In windows control panel > addremove programs uninstall SpyBot then Restart the PC, and delete SpyBots folder in program files,
usualy > C:\Program Files\Spybot - Search & Destroy
Then download and install 1.4 once thats done, check for updates, then check for problems, fix everything found, always reboot if SpyBots needs to, to finish the cleanup.
http://www.safer-networking.org/index.php?page=tutorial
Download found here
http://www.safer-networking.org/en/download/index.html


Although delisted i still recommend uninstalling spyhunter
http://www.spywarewarrior.com/rogue_anti-spyware.htm
 
Sorry the latest suggestion didn't work either. What now?

I removed SpyBot' as requested. installed 1.4 and ran updates. I uninstalled SpyHunter. SpyBot found NewDotNet but, even after reboot, did not fix the problem. See copy of results file below. :+{

P.S. I have a new spy ware that I'm going to try to see if I can get a refund for. It's SpywareBot. I thought I was downloading SpyBot and got confused. It was late last night.

What next my friend? Help!!!

Here's the SpyBot result:


--- Report generated: 2006-06-09 16:33 ---

NewDotNet: Program directory (Directory, fixing failed)
C:\Program Files\NewDotNet\


--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2006-06-09 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2006-02-06 advcheck.dll (1.0.2.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2006-02-20 Tools.dll (2.0.0.2)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2006-06-02 Includes\Cookies.sbi (*)
2006-06-02 Includes\Dialer.sbi (*)
2006-06-02 Includes\Hijackers.sbi (*)
2006-06-02 Includes\Keyloggers.sbi (*)
2006-06-02 Includes\Malware.sbi (*)
2006-06-02 Includes\PUPS.sbi (*)
2006-06-02 Includes\Revision.sbi (*)
2006-06-02 Includes\Security.sbi (*)
2006-06-02 Includes\Spybots.sbi (*)
2005-02-17 Includes\Tracks.uti
2006-06-02 Includes\Trojans.sbi (*)



Here's the latest HijackThis scan:

Logfile of HijackThis v1.99.1
Scan saved at 5:03:23 PM, on 6/9/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\Explorer.EXE
C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINNT\system32\dla\tfswctrl.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\RUNDLL32.EXE
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Corel\WordPerfect Office 2000\programs\dad9.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\WinPoET Broadband Connection\WrOS.EXE
C:\WINNT\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINNT\system32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.earthlink.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [a-winpoet-service] "C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [dla] C:\WINNT\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe" -l
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Desktop Application Director 9.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\dad9.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Global Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Global Startup: WinZip Quick Pick.lnk.disabled
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: EarthLink Google Search - res://C:\Program Files\EarthLink TotalAccess\Toolbar\SearchUI.dll/search.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B65715C8-45CE-438A-ADFC-CEFF5822A9DA}: NameServer = 64.105.132.250 64.105.166.122
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: Microsoft Windows Update Service (Windows Update Service) - Unknown owner - C:\WINNT\services.exe (file missing)
O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\WinPoET Broadband Connection\WrOS.EXE
 
Keep that list of rogue programs handy
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Run Hijackthis click config > misc tools > delete a file on reboot
at the top in the "look in" field browse to the newdotnet folder and add all the files there one at a time, you will be asked if you want to reboot, say no until the last file, after the reboot run SSD check for and fix any problems found..
 
It won't let me add the NewDotNet file.

When I browse to the NewDotNet folder>select it>I cannot open it inorder for HijackThis to add it to the list. I get the 'C:ProgramFiles:NewDotNet is not accessible. Access Denied.' message.

What next?????? How do I ever get rid of it????????
 
Thats Odd
Perhaps the folders permisions are messed up
is your system NTFS ?
An easy way to check, go start run type cmd press enter
type in
CHKNTFS %SystemDrive%
then type exit and press enter again.
 
I'm not sure.

Here's what I get when I type in cmd.

c:\Documents and Settings\my name\CHKNTFS %SystemDrive%
The type of file system is NTFS
c: is not dirty

Does this tell you anything? What a mess!! Thanks for all your help so far.
:)
 
Not a mess realy

At this point we can either ignore the newdotnet folder (Its not cousing any harm) or take it out, the choice is yours.

Download xcaclsIT.zip to your desktop
(removed link)
Extract the files inside to c:\
that will create a folder called c:\xcaclsIT
open the folder and run xcaclsIT.bat, It will download and install a Microsoft tool, when it is finished fallow the prompts to reboot your PC.
Open the c:\xcaclsIT folder again and run afterreboot.bat
 
Last edited:
Thank you!! You are absolutely the best. It's gone.

Well, maybe not gone but quarantined and cannot create anymore problems. I had to remove it because whatever was left in that folder kept trying to reload the entire program when I went on the Internet. Doesn't happen now.

I'm so very glad there are people out there willing to help us!!

I am posting the HijackThis file -- clean! and the SpyBot scan - clean!! I think this is requested. :bigthumb: Keep up the great work.

HijackThis scan:

Logfile of HijackThis v1.99.1
Scan saved at 9:07:04 PM, on 6/15/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe
C:\Program Files\WinPoET Broadband Connection\WrOS.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\dla\tfswctrl.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe
C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\RUNDLL32.EXE
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Corel\WordPerfect Office 2000\programs\dad9.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINNT\system32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.earthlink.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [a-winpoet-service] "C:\Program Files\WinPoET Broadband Connection\winpppoverethernet.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [dla] C:\WINNT\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\EarthLink TotalAccess\FastLane2\IPClient.exe" -l
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Desktop Application Director 9.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\dad9.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Global Startup: officejet 6100.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
O4 - Global Startup: WinZip Quick Pick.lnk.disabled
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: EarthLink Google Search - res://C:\Program Files\EarthLink TotalAccess\Toolbar\SearchUI.dll/search.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: Microsoft Windows Update Service (Windows Update Service) - Unknown owner - C:\WINNT\services.exe (file missing)
O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\WinPoET Broadband Connection\WrOS.EXE

Spybot Scan:

Congratulations!: No immediate threats were found. ()



--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2006-06-09 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2006-02-06 advcheck.dll (1.0.2.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2006-02-20 Tools.dll (2.0.0.2)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2006-06-10 Includes\Cookies.sbi (*)
2006-06-10 Includes\Dialer.sbi (*)
2006-06-10 Includes\Hijackers.sbi (*)
2006-06-10 Includes\Keyloggers.sbi (*)
2006-06-10 Includes\Malware.sbi (*)
2006-06-10 Includes\PUPS.sbi (*)
2006-06-10 Includes\Revision.sbi (*)
2006-06-10 Includes\Security.sbi (*)
2006-06-10 Includes\Spybots.sbi (*)
2005-02-17 Includes\Tracks.uti
2006-06-10 Includes\Trojans.sbi (*)
 
Good

Scan with Hijackthis and fix this item
O23 - Service: Microsoft Windows Update Service (Windows Update Service) - Unknown owner - C:\WINNT\services.exe (file missing)
=============
Scan again and let me know if its still there
 
It could not be deleted.

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: Microsoft Windows Update Service (Windows Update Service) - Unknown owner - C:\WINNT\services.exe (file missing)
O23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Program Files\WinPoET Broadband Connection\WrOS.EXE


What does that mean?
 
Are you familur with services ?

Go start run type in services.msc hit ok, find (be very careful)
"Windows Update Service" double click it to bring up the properties
on that first page make sure you have the correct service !!, it will show the path to the bad file
C:\WINNT\services.exe (NOT C:\WINNT\system32\services.exe)
Under "startup type" set it to disabled , click apply OK then exits services

If you have any problems dont make any changes, the file is no longer present and cannot couse any harm.
 
I am not familiar with Services

However, at the moment, I am not experiencing any problems. I'm going to buy a new computer soon with XP operating system so I'm not sure if I need to do anything. Can you tell me what this bad file does? If something starts to happen I will know what to do. I really appreciate all your help.
 
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