Not sure what is going on

catjsykes · Dec 1, 2010

Hello,
I recently had several viruses/malware that I thought I had got rid of using my antivirus software (avast) and running malwarebytes. At one point I had a fake Windows Security Center screen showing all these infections and then several trojans were found. I just have one lingering problem and I have not found much about it during my research so I am not sure if it is remaining malware or something else. The problem is that something like the Windows Installer continually pops up and says "Please wait while Windows configures Unload". Then another window pops up saying that the feature you are trying to use is unavailable and says to look for an alternate path for the uninstall package 'unload.msi'. The use source box shows the path: c:\hp\tmp\src\setup\UnloadIntent\ I haven't uninstalled or installed any hp software that I know of and this started after the virus problems. It is constantly popping up and i have to press cancel a dozen times to stop it.

Here is my DDS Log:

DDS (Ver_10-11-27.01) - NTFSx86
Run by Katie at 22:31:29.80 on Tue 11/30/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.373 [GMT -5:00]

AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\msiexec.exe
c:\WINDOWS\system32\MsiExec.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Katie\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [DMAScheduler] c:\program files\sonic\digitalmedia plus\digitalmedia archive\DMAScheduler.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [Reminder] "c:\windows\creator\Remind_XP.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPwuSchd2.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\progra~1\common~1\instal~1\update~1\issch.exe" -start
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: intuit.com\ttlc
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {106E49CF-797A-11D2-81A2-00E02C015623} - hxxp://www.alternatiff.com/install/00/alttiff.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www2.snapfish.com/SnapfishActivia.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} - hxxp://game02.zylom.com/activex/zylomgamesplayer.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} - hxxp://mobileapps.blackberry.com/devicesoftware/AxLoader.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\katie\applic~1\mozilla\firefox\profiles\t4vriwia.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Extension: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\docume~1\katie\applic~1\mozilla\firefox\profiles\t4vriwia.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-3-27 28544]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2008-10-21 165584]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-3-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-3-23 72944]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-10-21 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-11-17 40384]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-8-12 1375992]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-11-17 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-11-17 40384]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-3-23 7408]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-8-12 15264]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-7-7 14904]

=============== Created Last 30 ================

2010-11-30 07:27:55 6273872 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\windows defender\definition updates\{42aeb27b-820e-4182-9bd4-ed3d1cdf3631}\mpengine.dll
2010-11-30 07:27:54 -------- d-----w- C:\869ee76dfe4cd231b5621fd2819a32
2010-11-23 06:59:57 6273872 ------w- c:\docume~1\alluse~1\applic~1\microsoft\windows defender\definition updates\{e6ce1208-bbfc-45bd-833e-e8d01f175e12}\mpengine.dll
2010-11-18 14:55:13 -------- d-sh--w- c:\documents and settings\katie\IECompatCache
2010-11-17 15:55:46 38848 ----a-w- c:\windows\avastSS.scr
2010-11-17 15:55:23 -------- d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-11-14 22:26:55 388096 ----a-r- c:\docume~1\katie\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2010-11-08 01:47:57 -------- d-----w- c:\docume~1\katie\locals~1\applic~1\NETGEAR Live Parental Controls
2010-11-08 01:47:57 -------- d-----w- c:\docume~1\katie\applic~1\NETGEAR Live Parental Controls
2010-11-08 01:47:10 -------- d-----w- c:\program files\Netgear Live Parental Controls Management Utility
2010-11-08 01:28:07 49904 ----a-r- c:\windows\system32\drivers\BVRPMPR5.SYS
2010-11-08 01:26:56 -------- d-----w- C:\Netgear
2010-11-06 16:37:34 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2010-11-06 16:37:34 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

==================== Find3M ====================

2010-10-19 15:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-10-14 01:14:54 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-10-14 01:14:53 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58:06 43520 ------w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-09-08 15:17:46 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-09-08 15:17:46 69632 ----a-w- c:\windows\system32\QuickTime.qts

============= FINISH: 22:32:38.83 ===============

ken545 · Dec 7, 2010

:snwelcome:

Please read Before You Post
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.

Sorry for the delay but the forums are very busy.

Nothing jumping out at me, but it does look like you have about 3 HP printers installed. Lets run another program to look deeper into your system.

OTL by OldTimer

Download OTL to your desktop.
Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output.
Check the boxes beside LOP Check and Purity Check.
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
  Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
- Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.

catjsykes · Dec 8, 2010

Thank you, here is the copy of OTL.Txt (I will go post the Extras.Txt in the next post)

OTL logfile created on: 12/7/2010 10:16:17 PM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Documents and Settings\Katie\My Documents\Downloads
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

958.00 Mb Total Physical Memory | 248.00 Mb Available Physical Memory | 26.00% Memory free
2.00 Gb Paging File | 1.00 Gb Available in Paging File | 63.00% Paging File free
Paging file location(s): C:\pagefile.sys 1440 2500 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 177.81 Gb Total Space | 136.18 Gb Free Space | 76.59% Space Free | Partition Type: NTFS
Drive D: | 8.49 Gb Total Space | 0.66 Gb Free Space | 7.78% Space Free | Partition Type: FAT32

Computer Name: YOUR-4DACD0EA75 | User Name: Katie | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\Katie\My Documents\Downloads\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe (Lavasoft)
PRC - C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe (Lavasoft)
PRC - C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)
PRC - C:\Program Files\Alwil Software\Avast5\AvastUI.exe (AVAST Software)
PRC - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (AVAST Software)
PRC - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
PRC - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe ()
PRC - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe (Intuit Inc.)
PRC - C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe (Research In Motion Limited)
PRC - C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
PRC - C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe (BillP Studios)
PRC - C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe (Macrovision Corporation)
PRC - C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
PRC - C:\WINDOWS\system32\HPZipm12.exe (HP)
PRC - C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)
PRC - C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe (Sonic Solutions)
PRC - C:\WINDOWS\arpwrmsg.exe (Microsoft)
PRC - C:\WINDOWS\arservice.exe (Microsoft)

========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\Katie\My Documents\Downloads\OTL.exe (OldTimer Tools)
MOD - C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll (Microsoft Corporation)
MOD - C:\Program Files\BillP Studios\WinPatrol\patrolpro.dll (BillP Studios)
MOD - C:\WINDOWS\system32\framedyn.dll (Microsoft Corporation)

========== Win32 Services (SafeList) ==========

SRV - (HidServ) -- C:\WINDOWS\System32\hidserv.dll File not found
SRV - (Lavasoft Ad-Aware Service) -- C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe (Lavasoft)
SRV - (avast! Web Scanner) -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (AVAST Software)
SRV - (avast! Mail Scanner) -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (AVAST Software)
SRV - (avast! Antivirus) -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (AVAST Software)
SRV - (Apple Mobile Device) -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
SRV - (FlipShare Service) -- C:\Program Files\Flip Video\FlipShare\FlipShareService.exe ()
SRV - (IntuitUpdateService) -- C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe (Intuit Inc.)
SRV - (Pml Driver HPZ12) -- C:\WINDOWS\system32\HPZipm12.exe (HP)
SRV - (WinDefend) -- C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)
SRV - (ARSVC) -- C:\WINDOWS\arservice.exe (Microsoft)

========== Driver Services (SafeList) ==========

DRV - (ftsata2) -- C:\WINDOWS\System32\DRIVERS\ftsata2.sys File not found
DRV - (Lavasoft Kernexplorer) -- C:\Program Files\Lavasoft\Ad-Aware\kernexplorer.sys ()
DRV - (aswTdi) -- C:\WINDOWS\System32\drivers\aswTdi.sys (AVAST Software)
DRV - (aswSP) -- C:\WINDOWS\System32\drivers\aswSP.sys (AVAST Software)
DRV - (aswRdr) -- C:\WINDOWS\System32\drivers\aswRdr.sys (AVAST Software)
DRV - (aswMon2) -- C:\WINDOWS\System32\drivers\aswmon2.sys (AVAST Software)
DRV - (aswFsBlk) -- C:\WINDOWS\System32\drivers\aswFsBlk.sys (AVAST Software)
DRV - (Aavmker4) -- C:\WINDOWS\System32\drivers\aavmker4.sys (AVAST Software)
DRV - (PSI) -- C:\WINDOWS\system32\drivers\psi_mf.sys (Secunia)
DRV - (BVRPMPR5) -- C:\WINDOWS\system32\drivers\BVRPMPR5.SYS (Avanquest Software)
DRV - (SASENUM) -- C:\Program Files\SUPERAntiSpyware\SASENUM.SYS ( SUPERAdBlocker.com and SUPERAntiSpyware.com)
DRV - (SASKUTIL) -- C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS (SUPERAdBlocker.com and SUPERAntiSpyware.com)
DRV - (SASDIFSV) -- C:\Program Files\SUPERAntiSpyware\sasdifsv.sys (SUPERAdBlocker.com and SUPERAntiSpyware.com)
DRV - (pavboot) -- C:\WINDOWS\system32\drivers\pavboot.sys (Panda Security, S.L.)
DRV - (HDAudBus) -- C:\WINDOWS\system32\drivers\hdaudbus.sys (Windows (R) Server 2003 DDK provider)
DRV - (MCSTRM) -- C:\WINDOWS\System32\drivers\mcstrm.sys (RealNetworks, Inc.)
DRV - (StarOpen) -- C:\WINDOWS\System32\drivers\StarOpen.sys ()
DRV - (symlcbrd) -- C:\WINDOWS\system32\drivers\symlcbrd.sys (Symantec Corporation)
DRV - (nv) -- C:\WINDOWS\system32\drivers\nv4_mini.sys (NVIDIA Corporation)
DRV - (IntcAzAudAddService) Service for Realtek HD Audio (WDM) -- C:\WINDOWS\system32\drivers\RtkHDAud.sys (Realtek Semiconductor Corp.)
DRV - (Ps2) -- C:\WINDOWS\system32\drivers\PS2.sys (Hewlett-Packard Company)
DRV - (AgereSoftModem) -- C:\WINDOWS\system32\drivers\AGRSM.sys (Agere Systems)
DRV - (ssm_mdm) -- C:\WINDOWS\system32\drivers\ssm_mdm.sys (MCCI)
DRV - (ssm_mdfl) -- C:\WINDOWS\system32\drivers\ssm_mdfl.sys (MCCI)
DRV - (ssm_bus) SAMSUNG Mobile USB Device II 1.0 driver (WDM) -- C:\WINDOWS\system32\drivers\ssm_bus.sys (MCCI)
DRV - (nvnetbus) -- C:\WINDOWS\system32\drivers\nvnetbus.sys (NVIDIA Corporation)
DRV - (NVENETFD) -- C:\WINDOWS\system32\drivers\NVENETFD.sys (NVIDIA Corporation)
DRV - (iaStor) -- C:\WINDOWS\system32\DRIVERS\iaStor.sys (Intel Corporation)
DRV - (AmdK8) -- C:\WINDOWS\system32\drivers\AmdK8.sys (Advanced Micro Devices)
DRV - (rtl8139) Realtek RTL8139(A/B/C) -- C:\WINDOWS\system32\drivers\RTL8139.sys (Realtek Semiconductor Corporation)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 4C 46 8D A6 30 87 CB 01 [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.com/"
FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.12\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/11/11 19:06:46 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.12\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/11/28 18:41:21 | 000,000,000 | ---D | M]

[2010/11/07 20:47:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Mozilla\Extensions
[2010/11/07 20:47:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Mozilla\Extensions\wizard@opendns.com
[2010/12/07 15:10:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Mozilla\Firefox\Profiles\t4vriwia.default\extensions
[2010/06/26 16:46:49 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Katie\Application Data\Mozilla\Firefox\Profiles\t4vriwia.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/12/07 15:10:10 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions
[2010/10/13 20:15:20 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
[2010/10/13 20:14:55 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll

O1 HOSTS File: ([2010/10/09 17:55:40 | 000,618,528 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: 127.0.0.1 ad.a8.net
O1 - Hosts: 127.0.0.1 asy.a8ww.net
O1 - Hosts: 127.0.0.1 acezip.net #[SiteAdvisor.acezip.net]
O1 - Hosts: 127.0.0.1 www.acezip.net #[Win32/Adware.180Solutions]
O1 - Hosts: 127.0.0.1 phpadsnew.abac.com
O1 - Hosts: 127.0.0.1 a.abnad.net
O1 - Hosts: 127.0.0.1 b.abnad.net
O1 - Hosts: 127.0.0.1 c.abnad.net #[eTrust.Tracking.Cookie]
O1 - Hosts: 127.0.0.1 d.abnad.net
O1 - Hosts: 127.0.0.1 e.abnad.net
O1 - Hosts: 127.0.0.1 t.abnad.net
O1 - Hosts: 127.0.0.1 z.abnad.net
O1 - Hosts: 127.0.0.1 banners.absolpublisher.com
O1 - Hosts: 127.0.0.1 tracking.absolstats.com
O1 - Hosts: 127.0.0.1 adv.abv.bg
O1 - Hosts: 127.0.0.1 bimg.abv.bg
O1 - Hosts: 127.0.0.1 www2.a-counter.kiev.ua
O1 - Hosts: 127.0.0.1 track.acclaimnetwork.com
O1 - Hosts: 127.0.0.1 accuserveadsystem.com
O1 - Hosts: 127.0.0.1 www.accuserveadsystem.com
O1 - Hosts: 127.0.0.1 gtb5.acecounter.com
O1 - Hosts: 127.0.0.1 gtb19.acecounter.com
O1 - Hosts: 127.0.0.1 gtcc1.acecounter.com
O1 - Hosts: 127.0.0.1 gtp1.acecounter.com #[eTrust.Tracking.Cookie]
O1 - Hosts: 16470 more lines...
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AlwaysReady Power Message APP] C:\WINDOWS\arpwrmsg.exe (Microsoft)
O4 - HKLM..\Run: [avast5] C:\Program Files\Alwil Software\Avast5\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe (Research In Motion Limited)
O4 - HKLM..\Run: [DMAScheduler] c:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe (Sonic Solutions)
O4 - HKLM..\Run: [HPBootOp] C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe (Hewlett-Packard)
O4 - HKLM..\Run: [ISUSPM Startup] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
O4 - HKLM..\Run: [ISUSScheduler] C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe (Macrovision Corporation)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [nwiz] C:\WINDOWS\System32\nwiz.exe ()
O4 - HKLM..\Run: [Recguard] C:\WINDOWS\SMINST\Recguard.exe ()
O4 - HKLM..\Run: [Reminder] C:\Windows\Creator\Remind_XP.exe (SoftThinks)
O4 - HKLM..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe (BillP Studios)
O4 - HKCU..\Run: [ISUSPM] c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe (Macrovision Corporation)
O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 149
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallVisualStyle = C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles (Microsoft)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallTheme = C:\WINDOWS\Resources\Themes\Royale.theme ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideLegacyLogonScripts = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideLogoffScripts = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: RunLogonScriptSync = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: RunStartupScriptSync = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideStartupScripts = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideLegacyLogonScripts = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideLogoffScripts = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideStartupScripts = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: RunLogonScriptSync = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: RunStartupScriptSync = 0
O9 - Extra Button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - File not found
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKCU\..Trusted Domains: intuit.com ([ttlc] https in Trusted sites)
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} http://www.alternatiff.com/install/00/alttiff.cab (AlternaTIFF ActiveX)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} http://go.microsoft.com/fwlink/?linkid=39204 (Windows Genuine Advantage Validation Tool)
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} http://www2.snapfish.com/SnapfishActivia.cab (Snapfish Activia)
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab (Symantec Script Runner Class)
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} https://webdl.symantec.com/activex/symdlmgr.cab (Symantec Download Manager)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} http://game02.zylom.com/activex/zylomgamesplayer.cab (Zylom Games Player)
O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} http://mobileapps.blackberry.com/devicesoftware/AxLoader.cab (RIM AxLoader)
O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\!SASWinLogon: DllName - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll (SUPERAntiSpyware.com)
O24 - Desktop WallPaper: C:\Documents and Settings\Katie\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Katie\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O28 - HKLM ShellExecuteHooks: {091EB208-39DD-417D-A5DD-7E2C2D8FB9CB} - C:\Program Files\Windows Defender\MpShHook.dll (Microsoft Corporation)
O28 - HKLM ShellExecuteHooks: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files\SUPERAntiSpyware\SASSEH.DLL (SuperAdBlocker.com)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/02/10 16:33:21 | 000,000,100 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O32 - AutoRun File - [2001/07/27 15:07:38 | 000,000,000 | -HS- | M] () - D:\AUTOEXEC.BAT -- [ FAT32 ]
O33 - MountPoints2\{1f88e0db-c0e3-11dd-82dd-0015f2d4eb4e}\Shell - "" = AutoRun
O33 - MountPoints2\{1f88e0db-c0e3-11dd-82dd-0015f2d4eb4e}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{1f88e0db-c0e3-11dd-82dd-0015f2d4eb4e}\Shell\AutoRun\command - "" = F:\LaunchU3.exe -- File not found
O33 - MountPoints2\{2bb3d808-f19b-11de-8326-0015f2d4eb4e}\Shell\AutoRun\command - "" = F:\Setup_FlipShare.exe -- File not found
O33 - MountPoints2\{2bb3d808-f19b-11de-8326-0015f2d4eb4e}\Shell\Setup FlipShare\command - "" = F:\Setup_FlipShare.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O34 - HKLM BootExecute: (lsdelete) - C:\WINDOWS\System32\lsdelete.exe ()
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/11/30 22:29:00 | 000,000,000 | ---D | C] -- C:\Program Files\ERUNT
[2010/11/30 02:27:54 | 000,000,000 | ---D | C] -- C:\869ee76dfe4cd231b5621fd2819a32
[2010/11/18 09:55:13 | 000,000,000 | -HSD | C] -- C:\Documents and Settings\Katie\IECompatCache
[2010/11/17 10:55:46 | 000,038,848 | ---- | C] (AVAST Software) -- C:\WINDOWS\avastSS.scr
[2010/11/17 10:55:23 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Alwil Software
[2010/11/14 16:49:17 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\Katie\Recent
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/12/07 02:32:28 | 000,000,330 | -H-- | M] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job
[2010/12/05 16:42:52 | 000,000,472 | ---- | M] () -- C:\WINDOWS\tasks\Ad-Aware Update (Weekly).job
[2010/12/04 18:41:01 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2010/11/30 22:42:39 | 000,005,139 | ---- | M] () -- C:\Documents and Settings\Katie\Desktop\Attach.zip
[2010/11/30 22:29:00 | 000,000,622 | ---- | M] () -- C:\Documents and Settings\Katie\Desktop\NTREGOPT.lnk
[2010/11/30 22:29:00 | 000,000,603 | ---- | M] () -- C:\Documents and Settings\Katie\Desktop\ERUNT.lnk
[2010/11/28 18:41:21 | 000,001,740 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 9.lnk
[2010/11/28 18:39:38 | 000,000,189 | ---- | M] () -- C:\WINDOWS\System\hpsysdrv.DAT
[2010/11/28 18:38:12 | 000,043,531 | ---- | M] () -- C:\WINDOWS\System32\nvapps.xml
[2010/11/28 18:37:55 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/11/28 14:59:19 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/11/28 14:59:18 | 1005,113,344 | -HS- | M] () -- C:\hiberfil.sys
[2010/11/20 18:31:16 | 000,078,336 | ---- | M] () -- C:\Documents and Settings\Katie\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/11/17 10:56:00 | 000,001,711 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\avast! Free Antivirus.lnk
[2010/11/17 10:55:59 | 000,002,626 | ---- | M] () -- C:\WINDOWS\System32\CONFIG.NT
[2010/11/16 10:26:42 | 000,004,370 | ---- | M] () -- C:\Documents and Settings\Katie\Desktop\REPORT2.HTM
[2010/11/14 18:28:43 | 000,446,136 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2010/11/14 18:28:43 | 000,073,216 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2010/11/14 17:36:39 | 000,002,447 | ---- | M] () -- C:\Documents and Settings\Katie\Desktop\HiJackThis.lnk
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/11/30 22:42:39 | 000,005,139 | ---- | C] () -- C:\Documents and Settings\Katie\Desktop\Attach.zip
[2010/11/30 22:29:00 | 000,000,622 | ---- | C] () -- C:\Documents and Settings\Katie\Desktop\NTREGOPT.lnk
[2010/11/30 22:29:00 | 000,000,603 | ---- | C] () -- C:\Documents and Settings\Katie\Desktop\ERUNT.lnk
[2010/11/17 10:56:00 | 000,001,711 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\avast! Free Antivirus.lnk
[2010/11/16 10:26:42 | 000,004,370 | ---- | C] () -- C:\Documents and Settings\Katie\Desktop\REPORT2.HTM
[2010/11/14 17:26:54 | 000,002,447 | ---- | C] () -- C:\Documents and Settings\Katie\Desktop\HiJackThis.lnk
[2010/01/25 18:27:48 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\LauncherAccess.dt
[2010/01/25 18:26:18 | 000,005,632 | ---- | C] () -- C:\WINDOWS\System32\drivers\StarOpen.sys
[2008/12/11 02:38:34 | 000,000,587 | ---- | C] () -- C:\WINDOWS\RegGenie.ini
[2008/08/14 18:53:20 | 000,106,968 | ---- | C] () -- C:\Documents and Settings\Katie\Application Data\PatchUpdate_HP_CounterReport_Update_HPSU.log
[2008/08/14 18:53:20 | 000,000,227 | ---- | C] () -- C:\WINDOWS\HP_CounterReport_Update_HPSU.ini
[2008/08/14 18:53:10 | 000,002,080 | ---- | C] () -- C:\Documents and Settings\Katie\Application Data\HPSU_48BitScanUpdate.log
[2008/08/14 18:53:10 | 000,000,214 | ---- | C] () -- C:\WINDOWS\HP_48BitScanUpdatePatch.ini
[2008/08/14 14:05:11 | 000,058,183 | ---- | C] () -- C:\Documents and Settings\Katie\Application Data\Update_HP_RedboxHprblog_HPSU.log
[2008/08/14 14:05:11 | 000,000,221 | ---- | C] () -- C:\WINDOWS\HP_RedboxHprblog_HPSU.ini
[2008/06/04 12:20:05 | 000,000,000 | ---- | C] () -- C:\WINDOWS\OpPrintServer.INI
[2008/04/20 15:17:05 | 000,078,336 | ---- | C] () -- C:\Documents and Settings\Katie\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2008/03/26 18:48:27 | 000,000,187 | ---- | C] () -- C:\Documents and Settings\Katie\Application Data\G-Force Prefs (WindowsMediaPlayer).txt
[2008/02/19 01:33:34 | 000,446,352 | ---- | C] () -- C:\WINDOWS\System32\OpenQuicktimeLib.dll
[2008/02/03 18:41:29 | 000,000,934 | ---- | C] () -- C:\Documents and Settings\Katie\Application Data\wklnhst.dat
[2007/12/23 20:22:16 | 000,000,128 | ---- | C] () -- C:\Documents and Settings\Katie\Local Settings\Application Data\fusioncache.dat
[2007/11/21 16:49:12 | 000,000,100 | ---- | C] () -- C:\WINDOWS\VPPLAYS.INI
[2006/02/10 17:04:30 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2006/02/10 16:41:32 | 000,028,848 | ---- | C] () -- C:\WINDOWS\System32\drivers\USBkey.sys
[2006/02/10 16:36:20 | 000,014,317 | ---- | C] () -- C:\WINDOWS\System32\CHODDI.SYS
[2006/02/10 16:36:15 | 000,045,056 | ---- | C] () -- C:\WINDOWS\System32\hpreg.dll
[2006/02/10 16:33:55 | 000,000,054 | ---- | C] () -- C:\WINDOWS\Quicken.ini
[2006/02/10 16:31:14 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2006/02/10 16:20:33 | 000,000,635 | ---- | C] () -- C:\WINDOWS\WININIT.INI
[2006/02/10 16:19:08 | 000,000,698 | ---- | C] () -- C:\WINDOWS\NSSetDefaultBrowser.ini
[2006/02/10 16:04:43 | 000,002,540 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2006/02/10 16:03:45 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2006/02/10 16:00:24 | 001,662,976 | ---- | C] () -- C:\WINDOWS\System32\nvwdmcpl.dll
[2006/02/10 16:00:24 | 001,466,368 | ---- | C] () -- C:\WINDOWS\System32\nview.dll
[2006/02/10 16:00:24 | 001,019,904 | ---- | C] () -- C:\WINDOWS\System32\nvwimg.dll
[2006/02/10 16:00:24 | 000,573,440 | ---- | C] () -- C:\WINDOWS\System32\nvhwvid.dll
[2006/02/10 16:00:24 | 000,466,944 | ---- | C] () -- C:\WINDOWS\System32\nvshell.dll
[2006/02/10 16:00:24 | 000,286,720 | ---- | C] () -- C:\WINDOWS\System32\nvnt4cpl.dll
[2006/02/10 16:00:23 | 000,106,496 | ---- | C] () -- C:\WINDOWS\System32\nvapi.dll
[2006/02/10 15:58:52 | 000,000,791 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2006/02/10 15:40:02 | 000,016,896 | ---- | C] () -- C:\WINDOWS\System32\bcbmm.dll
[2005/12/09 09:03:52 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini
[2005/08/30 16:01:42 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2005/08/05 17:01:54 | 000,235,008 | ---- | C] () -- C:\WINDOWS\System32\psisdecd.dll
[2005/08/02 19:19:16 | 000,050,176 | ---- | C] () -- C:\WINDOWS\armcex.dll
[2005/04/27 13:37:49 | 000,077,824 | ---- | C] () -- C:\WINDOWS\System32\hpzids01.dll
[2004/07/26 02:51:38 | 000,000,560 | ---- | C] () -- C:\WINDOWS\System32\oeminfo.ini
[2001/07/06 18:30:00 | 000,003,399 | ---- | C] () -- C:\WINDOWS\System32\hptcpmon.ini

========== LOP Check ==========

[2010/11/17 10:55:23 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Alwil Software
[2007/04/11 16:45:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Cozi
[2006/02/10 16:17:57 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Digital Interactive Systems Corporation
[2010/09/09 13:33:19 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\F-Secure
[2009/12/25 17:10:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Flip Video
[2008/10/21 07:20:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\PCSettings
[2009/10/29 22:19:29 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Research In Motion
[2007/05/18 17:21:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Shasta Software
[2010/09/09 15:30:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2008/12/03 21:26:42 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
[2008/06/24 16:52:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WinZip
[2008/05/15 15:05:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Zylom
[2009/03/26 13:23:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
[2010/09/28 20:49:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2009/12/28 13:44:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
[2009/06/19 09:31:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
[2010/09/09 15:37:04 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\{ECC164E0-3133-4C70-A831-F08DB2940F70}
[2009/03/27 15:53:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Foxit
[2010/11/14 18:26:50 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Image Zone Express
[2008/11/09 20:14:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Leadertech
[2010/11/07 20:47:57 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\NETGEAR Live Parental Controls
[2009/03/26 12:47:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Netscape
[2009/04/24 11:51:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\OpenOffice.org
[2010/09/09 15:29:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Registry Mechanic
[2009/10/30 17:21:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Research In Motion
[2010/01/25 18:28:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Samsung
[2008/07/24 13:34:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Snapfish
[2008/02/03 18:41:31 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Template
[2008/12/11 02:27:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Uniblue
[2008/08/14 17:10:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\WinBatch
[2009/03/27 22:26:45 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\WinPatrol
[2010/12/05 16:42:52 | 000,000,472 | ---- | M] () -- C:\WINDOWS\Tasks\Ad-Aware Update (Weekly).job
[2010/12/07 02:32:28 | 000,000,330 | -H-- | M] () -- C:\WINDOWS\Tasks\MP Scheduled Scan.job

========== Purity Check ==========

========== Alternate Data Streams ==========

@Alternate Data Stream - 125 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:5C321E34
@Alternate Data Stream - 109 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:ADD431CD
@Alternate Data Stream - 109 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:061FEEDF
@Alternate Data Stream - 104 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP

1B5B4F1

< End of report >

catjsykes · Dec 8, 2010

Here is Extras.Txt:
(Thank you for just being available to help!) :thanks:

OTL Extras logfile created on: 12/7/2010 10:16:17 PM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Documents and Settings\Katie\My Documents\Downloads
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

958.00 Mb Total Physical Memory | 248.00 Mb Available Physical Memory | 26.00% Memory free
2.00 Gb Paging File | 1.00 Gb Available in Paging File | 63.00% Paging File free
Paging file location(s): C:\pagefile.sys 1440 2500 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 177.81 Gb Total Space | 136.18 Gb Free Space | 76.59% Space Free | Partition Type: NTFS
Drive D: | 8.49 Gb Total Space | 0.66 Gb Free Space | 7.78% Space Free | Partition Type: FAT32

Computer Name: YOUR-4DACD0EA75 | User Name: Katie | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = htmlfile] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusOverride" = 0
"FirewallOverride" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0
"FirewallDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet

isabled

xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet

isabled

xpsp2res.dll,-22008

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe" = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe:*:Enabled:Updates from HP -- (Hewlett-Packard)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe:*:Enabled:hpqcopy.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe:*:Enabled:hpfccopy.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe -- File not found
"C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe:*:Enabled:hpqdia.exe -- ( )
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe" = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe:*:Enabled:Updates from HP -- (Hewlett-Packard)
"C:\Program Files\support.com\bin\tgcmd.exe" = C:\Program Files\support.com\bin\tgcmd.exe:*:Enabled:Support.com Scheduler and Command Dispatcher -- File not found
"C:\Program Files\TurboTax\Deluxe 2007\32bit\ttax.exe" = C:\Program Files\TurboTax\Deluxe 2007\32bit\ttax.exe:LocalSubNet:Enabled:TurboTax -- File not found
"C:\Program Files\TurboTax\Deluxe 2007\32bit\updatemgr.exe" = C:\Program Files\TurboTax\Deluxe 2007\32bit\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager -- File not found
"C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe" = C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe:LocalSubNet

isabled:Intuit Update Shared Downloads Server -- (Intuit Inc.)
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{075473F5-846A-448B-BCB3-104AA1760205}" = Sonic RecordNow Data
"{0878E100-C0BB-41E8-B4C6-C486B61FDA7B}" = Canon PhotoRecord
"{0B33B738-AD79-4E32-90C5-E67BFB10BBFF}" = AiO_Scan
"{172975EB-9465-4861-95B5-C7BB6D3DE62A}" = DocumentViewer
"{1CB34CE9-0E6B-493F-BB66-3425E5DF76E5}" = CP_CalendarTemplates1
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{21657574-BD54-48A2-9450-EB03B2C7FC29}" = Sonic MyDVD Plus
"{218BBBE3-FE63-4BB2-81A8-7435575A84FA}" = PhotoStitch
"{23B35809-5E4A-4F14-8332-1CDEDDFAC089}" = CP_Package_Variety2
"{24BEBF2E-73F3-4599-840B-EDC612CCDD0D}" = Destinations
"{26A24AE4-039D-4CA4-87B4-2F83216022FF}" = Java(TM) 6 Update 22
"{2818095F-FB6C-42C8-827E-0A406CC9AFF5}" = Quicken 2006
"{28291BD5-92D2-4685-82DC-CCA925C53CCA}" = RemoteCapture Task 1.1
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{2A548002-9042-4083-A270-B67473DE1073}" = SkinsHP1
"{2C5D07FB-31A2-4F2D-9FDA-0B24ACD42BD0}" = HP Deskjet Printer Preload
"{2CE5A2E7-3437-4CE7-BCF4-85ED6EEFF9E4}" = iTunes
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Sonic Update Manager
"{30C19FF2-7FBA-4d09-B9DE-1659977F64F6}" = TrayApp
"{33D6CC28-9F75-4d1b-A11D-98895B3A3729}" = HP Photosmart 330,380,420,470,7800,8000,8200 Series
"{34F3FCF1-817B-4D61-B6AF-19D9486AFEA0}" = Unload
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{352F5013-07DC-446D-8DB6-38F339086C60}" = LightScribe 1.4.84.1
"{35DD9A1D-B340-4F41-A8B0-6EEBFB119280}" = muvee autoProducer unPlugged 1.2
"{36D620AD-EEBA-4973-BA86-0C9AE6396620}" = OptionalContentQFolder
"{374256A0-EAA2-012B-AD60-000000000000}" = TurboTax 2009 wgaiper
"{3881DB80-EAA2-012B-ADAE-000000000000}" = TurboTax 2009 WinPerFedFormset
"{38975F50-EAA2-012B-ADB4-000000000000}" = TurboTax 2009 WinPerReleaseEngine
"{38A34630-EAA2-012B-ADB6-000000000000}" = TurboTax 2009 WinPerTaxSupport
"{3BA95526-6AE0-4B87-A62D-17187EF565FC}" = HP Boot Optimizer
"{3C0BAFCA-BDB8-492B-8845-DC0A4B4C1823}" = HPDeskjet5400Series
"{3C5A81D0-EAA2-012B-AE9F-000000000000}" = TurboTax 2009 wrapper
"{3E386744-10FA-44b2-98C9-DF7A270DECB3}" = HP PSC & OfficeJet 5.3.A
"{3FE0CFAB-584A-4AA5-B8CD-C32284CFA308}" = RandMap
"{4041C245-7099-4C96-9738-5EBC23827B3C}" = BufferChm
"{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}" = Microsoft Works
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{45D707E9-F3C4-11D9-A373-0050BAE317E1}" = HP DVD Play 1.0
"{45EF4EE3-F591-4B74-A477-0CAE12934CE7}" = RAW Image Task 1.2
"{494D17B5-3369-4905-8C4B-80C972C5E0FF}" = CP_Panorama1Config
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4C96958A-6562-4143-B820-FF4890D3B734}" = Camera Window DVC
"{4D612FB2-1AE7-4E46-9377-35BB2F06A787}" = Roxio Media Manager
"{4DA4012B-39AF-48c2-B23B-A4D570D233A6}" = cp_LightScribeConfig
"{522D1D79-9C0A-4361-91F8-2AFF8EC6C2E1}" = CP_Package_Variety1
"{53EE9E42-CECB-4C92-BF76-9CA65DAF8F1C}" = FullDPAppQFolder
"{54E3707F-808E-4fd4-95C9-15D1AB077E5D}" = NewCopy
"{54F0998F-73C8-4b51-8286-FE903C231BED}" = cp_PosterPrintConfig
"{567C23E1-7580-4185-B8C2-30805677297C}" = NewCopy_CDA
"{56F8AFC3-FA98-4ff1-9673-8A026CBF85BE}" = WebReg
"{5B79CFD1-6845-4158-9D7D-6BE89DF2C135}" = HP PSC & OfficeJet 5.3.B
"{5F26311C-B135-4F7F-B11E-8E650F83651E}" = DeviceFunctionQFolder
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Sonic Express Labeler
"{689E0AB3-50B2-4E5A-9DCE-6DA9F5BE1314}" = BlackBerry® Media Sync
"{6BB6627C-694F-4FDC-A3E5-C7F4BED4C724}" = DocProc
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{755EC5E3-FD51-46bd-A57F-7A2D56FBF061}" = PSTAPlugin
"{766633B3-1AFA-44B6-A3FC-1DE991CD9C52}" = CP_Package_Basic1
"{769A295C-DCF4-41d6-AFBA-7D9394B23AFE}" = PSPrinters08
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7850A6D2-CBEA-4728-9877-F1BEDEA9F619}" = AiOSoftware
"{79F8E1D4-36C1-439C-95FA-F695050B5B07}" = Sonic_PrimoSDK
"{7C03270C-4FAB-4F5C-B10D-52FEDA190790}" = DocumentViewerQFolder
"{7DD9A065-2C86-4A9F-A5FF-796EC1B99DCA}" = AnswerWorks 4.0 Runtime - English
"{80AE27BA-B0ED-4288-A8B9-D8194BCF4115}" = cp_UpdateProjectsConfig
"{869C3062-4745-4949-B6C9-98AF24D89030}" = PhotoGallery
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8AF1E098-1A5C-4336-BBE2-D047ABB401ED}" = MovieEdit Task
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90280409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Professional with FrontPage
"{91203BD3-6C3E-472F-ADBD-F60FDC7C4010}" = Camera Window DS
"{91F1A0D6-23AD-49FE-8D4E-379485652214}" = Camera Support Core Library
"{923A7F5A-1E8C-4FBE-8DF6-85940A60A79F}" = Readme
"{998D6972-F58E-479D-9248-8F179E55AE38}" = Java DB 10.4.1.3
"{9D4ABB0C-F60B-44A6-956C-A4A63D5495C9}" = CueTour
"{A06275F4-324B-4E85-95E6-87B2CD729401}" = Windows Defender
"{A195B13E-A5E3-4BAF-A995-7F70F445CD06}" = ScannerCopy
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A3455242-DAE0-4523-8242-FD82706ABF4B}" = CameraDrivers
"{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}" = Windows Defender Signatures
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AB708C9B-97C8-4AC9-899B-DBF226AC9382}" = Sonic RecordNow Audio
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.1
"{B06CC379-BA38-4572-9539-CDB0C544AA1E}" = BlackBerry Desktop Software 5.0
"{B11E71BA-498C-42D4-9F1A-9D7A89D9DA61}" = CP_AtenaShokunin1Config
"{B12665F4-4E93-4AB4-B7FC-37053B524629}" = Sonic RecordNow Copy
"{B1C0D829-FE30-059E-E93F-CDC7A48235C0}" = FlipShare
"{B276997E-4367-4b1b-A39C-4CAE7464337A}" = AiO_Scan_CDA
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{B4D279F1-4309-49cc-A4B5-3A0D2E59C7B5}" = PanoStandAlone
"{B57F2FF0-5A25-4332-B503-4592B370C02F}" = CP_Package_Variety3
"{B60E7826-F117-4d26-8165-D2DC5A494AB0}" = Fax_CDA
"{B64E3AFC-59EF-4f18-BF11-E751462450D3}" = AiOSoftwareNPI
"{BBD3BF67-5B89-4CBB-BA58-5818ED5F3290}" = cp_OnlineProjectsConfig
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}" = Canon ZoomBrowser EX
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{C4A4722E-79F9-417C-BD72-8D359A090C97}" = Samsung PC Studio 3
"{C506A18C-1469-4678-B094-F4EC9DAE6DB7}" = Scan
"{C7281207-4AA4-425E-B57A-0E9EF8445635}" = Camera Window MC
"{C83A12B9-B31B-461A-BBD4-CE9B988094F1}" = HP Photosmart Cameras 5.0
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CCA1EEA3-555E-4D05-AC46-4B49C6C5D887}" = Apple Mobile Device Support
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware Free Edition
"{CE24344F-DFD8-40C8-8FD8-C9740B5F25AC}" = Fax
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D518592A-0F1E-40ca-BECB-3D3F026C6B0D}" = CameraDrivers
"{D5B35376-6F9E-47B3-A9F8-791824EBFE0D}" = Samsung PC Studio 3
"{D5CE7FB6-6FAE-45F6-984C-0081BBCA7A6C}" = BlackBerry Device Software v4.5.0 for the BlackBerry 8130 smartphone
"{DAAD5187-62C5-4AD6-A526-803C18C4944D}" = HP Web Helper
"{DAEAFD68-BB4A-4507-A241-C8804D2EA66D}" = Apple Application Support
"{DB518BA6-CB74-4EB6-9ABD-880B6D6E1F38}" = HpSdpAppCoreApp
"{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}" = Ad-Aware
"{E073D315-3C54-44BF-A1B2-B5583AEA618C}" = muvee autoProducer 4.5
"{E3F90083-80D4-4b5a-87C7-E97E12F5516D}" = HPProductAssistant
"{E7004147-2CCA-431C-AA05-2AB166B9785D}" = QuickTime
"{EA103B64-C0E4-4C0E-A506-751590E1653D}" = SolutionCenter
"{EB57A16E-500D-43d7-85B9-FBE279EBBA6E}" = HP Deskjet 5400 series
"{ECFDD6BD-E0C0-41CC-A171-E6D6AF4C0E93}" = HP Software Update
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729)
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01
"{F4C2E5F5-2970-45f4-ABD3-C180C4D961C4}" = Status
"{F80239D8-7811-4D5E-B033-0D0BBFE32920}" = HP DigitalMedia Archive
"{FC8D25A7-FF1B-41BB-BB3B-9A06C0A60AE0}" = InstantShareDevices
"{FE64AE29-0883-4C70-8388-DC026019C900}" = HP Image Zone Express
"{FF1C31AE-0CDC-40CE-AB85-406F8B70D643}" = Bonjour
"3ivx MPEG-4 5.0.3" = 3ivx MPEG-4 5.0.3 (remove only)
"ActiveScan 2.0" = Panda ActiveScan 2.0
"Ad-Aware" = Ad-Aware
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"Agere Systems Soft Modem" = Agere Systems PCI-SV92PP Soft Modem
"avast5" = avast! Free Antivirus
"AwayMode160" = Microsoft Away Mode
"Birthday EZ Cards" = Birthday EZ Cards
"BlackBerry_{B06CC379-BA38-4572-9539-CDB0C544AA1E}" = BlackBerry Desktop Software 5.0
"CCleaner" = CCleaner
"Cozi Central" = Cozi Central
"ERUNT_is1" = ERUNT 1.1j
"HijackThis" = HijackThis 2.0.2
"HP Document Viewer" = HP Document Viewer 5.3
"HP Imaging Device Functions" = HP Imaging Device Functions 6.0
"HP Photo & Imaging" = HP Photosmart Premier Software 6.0
"HP Photosmart for Media Center PC" = HP Photosmart for Media Center PC
"HP Solution Center & Imaging Support Tools" = HP Solution Center & Imaging Support Tools 5.3
"HPOOVClient-9972322 Uninstaller" = Updates from HP (remove only)
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"InstallShield_{218BBBE3-FE63-4BB2-81A8-7435575A84FA}" = Canon Utilities PhotoStitch 3.1
"InstallShield_{28291BD5-92D2-4685-82DC-CCA925C53CCA}" = Canon RemoteCapture Task for ZoomBrowser EX
"InstallShield_{45EF4EE3-F591-4B74-A477-0CAE12934CE7}" = Canon RAW Image Task for ZoomBrowser EX
"InstallShield_{4C96958A-6562-4143-B820-FF4890D3B734}" = Canon Camera Window DVC for ZoomBrowser EX
"InstallShield_{8AF1E098-1A5C-4336-BBE2-D047ABB401ED}" = Canon MovieEdit Task for ZoomBrowser EX
"InstallShield_{91203BD3-6C3E-472F-ADBD-F60FDC7C4010}" = Canon Camera Window DS for ZoomBrowser EX
"InstallShield_{91F1A0D6-23AD-49FE-8D4E-379485652214}" = Canon Camera Support Core Library
"InstallShield_{C7281207-4AA4-425E-B57A-0E9EF8445635}" = Canon Camera Window for ZoomBrowser EX
"IntelliMover Data Transfer Demo" = Remove IntelliMover Demo
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Money2006b" = Microsoft Money 2006
"Mozilla Firefox (3.6.12)" = Mozilla Firefox (3.6.12)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"Netgear Live Parental Controls Management Utility" = NETGEAR Live Parental Controls Management Utility 2.0b44
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"NVIDIA Drivers" = NVIDIA Drivers
"PC-Doctor 5 for Windows" = PC-Doctor 5 for Windows
"SAMSUNG CDMA Modem" = SAMSUNG CDMA Modem Driver Set
"SAMSUNG Mobile Composite Device" = SAMSUNG Mobile Composite Device Software
"Samsung Mobile phone USB driver" = Samsung Mobile phone USB driver Software
"SAMSUNG Mobile USB Modem" = SAMSUNG Mobile USB Modem Software
"SAMSUNG Mobile USB Modem 1.0" = SAMSUNG Mobile USB Modem 1.0 Software
"Secunia PSI" = Secunia PSI
"SpywareBlaster_is1" = SpywareBlaster 4.2
"ST6UNST #1" = Nspector
"TurboTax 2009" = TurboTax 2009
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinPatrol" = WinPatrol 2009
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== Last 10 Event Log Errors ==========

[ Antivirus Events ]
Error - 11/16/2008 11:19:35 AM | Computer Name = YOUR-4DACD0EA75 | Source = avast! | ID = 33554522
Description =

Error - 11/16/2008 11:50:44 AM | Computer Name = YOUR-4DACD0EA75 | Source = avast! | ID = 33554522
Description =

Error - 12/3/2008 11:07:09 AM | Computer Name = YOUR-4DACD0EA75 | Source = avast! | ID = 33554522
Description =

Error - 12/3/2008 01:57:10 PM | Computer Name = YOUR-4DACD0EA75 | Source = avast! | ID = 33554522
Description =

Error - 12/3/2008 10:21:34 PM | Computer Name = YOUR-4DACD0EA75 | Source = avast! | ID = 33554522
Description =

Error - 11/6/2009 09:15:34 AM | Computer Name = YOUR-4DACD0EA75 | Source = avast! | ID = 33554522
Description =

Error - 11/6/2009 07:40:53 PM | Computer Name = YOUR-4DACD0EA75 | Source = avast! | ID = 33554522
Description =

Error - 11/21/2009 10:41:06 AM | Computer Name = YOUR-4DACD0EA75 | Source = avast! | ID = 33554522
Description =

[ Application Events ]
Error - 11/29/2010 08:57:02 PM | Computer Name = YOUR-4DACD0EA75 | Source = MsiInstaller | ID = 11706
Description = Product: Unload -- Error 1706.No valid source could be found for product
Unload. The Windows Installer cannot continue.

Error - 11/29/2010 09:48:58 PM | Computer Name = YOUR-4DACD0EA75 | Source = MsiInstaller | ID = 11706
Description = Product: Unload -- Error 1706.No valid source could be found for product
Unload. The Windows Installer cannot continue.

Error - 11/30/2010 12:56:39 AM | Computer Name = YOUR-4DACD0EA75 | Source = MsiInstaller | ID = 11706
Description = Product: Unload -- Error 1706.No valid source could be found for product
Unload. The Windows Installer cannot continue.

Error - 11/30/2010 11:49:15 PM | Computer Name = YOUR-4DACD0EA75 | Source = MsiInstaller | ID = 11706
Description = Product: Unload -- Error 1706.No valid source could be found for product
Unload. The Windows Installer cannot continue.

Error - 12/1/2010 02:21:26 PM | Computer Name = YOUR-4DACD0EA75 | Source = MsiInstaller | ID = 11706
Description = Product: Unload -- Error 1706.No valid source could be found for product
Unload. The Windows Installer cannot continue.

Error - 12/2/2010 01:25:56 AM | Computer Name = YOUR-4DACD0EA75 | Source = MsiInstaller | ID = 11706
Description = Product: Unload -- Error 1706.No valid source could be found for product
Unload. The Windows Installer cannot continue.

Error - 12/2/2010 02:08:33 AM | Computer Name = YOUR-4DACD0EA75 | Source = MsiInstaller | ID = 11706
Description = Product: Unload -- Error 1706.No valid source could be found for product
Unload. The Windows Installer cannot continue.

Error - 12/3/2010 12:21:13 AM | Computer Name = YOUR-4DACD0EA75 | Source = MsiInstaller | ID = 11706
Description = Product: Unload -- Error 1706.No valid source could be found for product
Unload. The Windows Installer cannot continue.

Error - 12/7/2010 02:23:21 AM | Computer Name = YOUR-4DACD0EA75 | Source = MsiInstaller | ID = 11706
Description = Product: Unload -- Error 1706.No valid source could be found for product
Unload. The Windows Installer cannot continue.

Error - 12/7/2010 11:15:23 PM | Computer Name = YOUR-4DACD0EA75 | Source = MsiInstaller | ID = 11706
Description = Product: Unload -- Error 1706.No valid source could be found for product
Unload. The Windows Installer cannot continue.

[ System Events ]
Error - 11/7/2010 09:28:08 PM | Computer Name = YOUR-4DACD0EA75 | Source = Service Control Manager | ID = 7000
Description = The BVRPMPR5 NDIS Protocol Driver service failed to start due to the
following error: %%2

Error - 11/8/2010 09:26:35 AM | Computer Name = YOUR-4DACD0EA75 | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.3 for the Network Card with network
address 0015F2D4EB4E has been denied by the DHCP server 192.168.1.1 (The DHCP Server
sent a DHCPNACK message).

Error - 11/14/2010 07:24:17 PM | Computer Name = YOUR-4DACD0EA75 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
ftsata2

Error - 11/14/2010 07:31:17 PM | Computer Name = YOUR-4DACD0EA75 | Source = DCOM | ID = 10000
Description = Unable to start a DCOM Server: {657C7A59-4FEC-4C06-A354-607B1EB184FB}.
The
error: "%2" Happened while starting this command: c:\PROGRA~1\HP\DIGITA~1\PRODUC~1\bin\hprblog.exe
-Embedding

Error - 11/17/2010 11:56:00 AM | Computer Name = YOUR-4DACD0EA75 | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for FailureActions with the following
error: %%5

Error - 11/17/2010 11:56:00 AM | Computer Name = YOUR-4DACD0EA75 | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for FailureActions with the following
error: %%5

Error - 11/17/2010 11:56:00 AM | Computer Name = YOUR-4DACD0EA75 | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for FailureActions with the following
error: %%5

Error - 11/17/2010 11:58:54 AM | Computer Name = YOUR-4DACD0EA75 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
ftsata2

Error - 11/18/2010 11:02:24 AM | Computer Name = YOUR-4DACD0EA75 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
ftsata2

Error - 11/28/2010 04:00:01 PM | Computer Name = YOUR-4DACD0EA75 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
ftsata2

< End of report >

ken545 · Dec 8, 2010

Hi,

I don't see anything malicious on your log. I am looking at RegGenie, which is legit but unless your a windows expert and know what your removing you should not fool around with any registry cleaners. There not needed, remove the wrong entry or entries and you can disable your system, remove the obsolete ones and you will see no difference in system performance.

You ran Malwarebytes prior to posting, open Malwarebytes and go to the report tab and copy and paste the report from the last scan you ran, then open it again, check for updates and run the Quick scan and post the new log.

Then run this free online virus scanner and post the log and if nothing malicious shows up then I can link you to a windows forum for help with the printer issue.

ESET Online Scanner
I'd like us to scan your machine with ESET OnlineScan

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.

Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan
Click the

button.
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
1. Click on
  
  to download the ESET Smart Installer. Save it to your desktop.
2. Double click on the
  
  icon on your desktop.
Check
Click the

button.
Accept any security warnings from your browser.
Check
Make sure that the option "Remove found threats" is Unchecked
Push the Start button.
ESET will then download updates for itself, install itself, and begin
scanning your computer. Please be patient as this can take some time.
When the scan completes, push
Push

, and save the file to your desktop using a unique name, such as
ESETScan. Include the contents of this report in your next reply.
Push the

button.
Push

Please make sure you include the following items in your next post:
The log that was produced after running ESET Online Scanner.

catjsykes · Dec 8, 2010

Hi,

Do you know how I can remove RegGenie? I don't see it in programs, just the config file in Windows folder.

Here are the Malwarebytes logs, old and new. I am running the Eset Scanner now, so will post that in the next post incase it is too much for one post.

OLD:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5117

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/14/2010 05:22:36 PM
mbam-log-2010-11-14 (17-22-36).txt

Scan type: Quick scan
Objects scanned: 174031
Time elapsed: 15 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

NEW:

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5274

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/8/2010 06:47:23 PM
mbam-log-2010-12-08 (18-47-23).txt

Scan type: Quick scan
Objects scanned: 175819
Time elapsed: 21 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

ken545 · Dec 9, 2010

Lets hold off on RegGenie until where done and then we can remove it

catjsykes · Dec 9, 2010

Hi, here are the ESET Scan results:

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\InternetSpeedMonitor.zip Win32/Bagle.gen.zip worm
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WildTangent9.zip Win32/Bagle.gen.zip worm

ken545 · Dec 9, 2010

Hi,

You can open up Spybot Search and Destroy and look in the Recovery Tab and remove it all.

Go ahead and post a fresh OTL log, no need for the extras this time and let me look for Reg Genie entries and we can remove it if you wish.

How are things running now ?

catjsykes · Dec 10, 2010

Hi, things are running well, but I'm not sure if I"ve got rid of the Windows installer pop up yet. It was there when I came on just now, but I must say that when I clicked cancel, it did not persist as it usually does. And it hasn't come back yet as I've been running the OTL scan, so that is good. Do you think that those worm entries that Spybot found were something to do with this problem?

I can only vaguely recall why I had RegGenie on here and I know that I didn't do anything major with it as I am too scared to mess with the registry, so I don't mind removing it, if you can help with that.

Here is the fresh OTL log:

OTL logfile created on: 12/10/2010 08:10:05 AM - Run 2
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Documents and Settings\Katie\My Documents\Downloads
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

958.00 Mb Total Physical Memory | 196.00 Mb Available Physical Memory | 20.00% Memory free
2.00 Gb Paging File | 1.00 Gb Available in Paging File | 66.00% Paging File free
Paging file location(s): C:\pagefile.sys 1440 2500 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 177.81 Gb Total Space | 136.12 Gb Free Space | 76.55% Space Free | Partition Type: NTFS
Drive D: | 8.49 Gb Total Space | 0.66 Gb Free Space | 7.78% Space Free | Partition Type: FAT32

Computer Name: YOUR-4DACD0EA75 | User Name: Katie | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Documents and Settings\Katie\My Documents\Downloads\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe (Lavasoft)
PRC - C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe (Lavasoft)
PRC - C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)
PRC - C:\Program Files\Alwil Software\Avast5\AvastUI.exe (AVAST Software)
PRC - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (AVAST Software)
PRC - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
PRC - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe ()
PRC - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe (Intuit Inc.)
PRC - C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe (Research In Motion Limited)
PRC - C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
PRC - C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe (BillP Studios)
PRC - C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe (Macrovision Corporation)
PRC - C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
PRC - C:\WINDOWS\explorer.exe (Microsoft Corporation)
PRC - C:\WINDOWS\system32\HPZipm12.exe (HP)
PRC - C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)
PRC - C:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe (Sonic Solutions)
PRC - C:\WINDOWS\arservice.exe (Microsoft)

========== Modules (SafeList) ==========

MOD - C:\Documents and Settings\Katie\My Documents\Downloads\OTL.exe (OldTimer Tools)
MOD - C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll (Microsoft Corporation)
MOD - C:\Program Files\BillP Studios\WinPatrol\patrolpro.dll (BillP Studios)
MOD - C:\WINDOWS\system32\framedyn.dll (Microsoft Corporation)

========== Win32 Services (SafeList) ==========

SRV - (HidServ) -- C:\WINDOWS\System32\hidserv.dll File not found
SRV - (Lavasoft Ad-Aware Service) -- C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe (Lavasoft)
SRV - (avast! Web Scanner) -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (AVAST Software)
SRV - (avast! Mail Scanner) -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (AVAST Software)
SRV - (avast! Antivirus) -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (AVAST Software)
SRV - (Apple Mobile Device) -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.)
SRV - (FlipShare Service) -- C:\Program Files\Flip Video\FlipShare\FlipShareService.exe ()
SRV - (IntuitUpdateService) -- C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe (Intuit Inc.)
SRV - (Pml Driver HPZ12) -- C:\WINDOWS\system32\HPZipm12.exe (HP)
SRV - (WinDefend) -- C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)
SRV - (ARSVC) -- C:\WINDOWS\arservice.exe (Microsoft)

========== Driver Services (SafeList) ==========

DRV - (ftsata2) -- C:\WINDOWS\System32\DRIVERS\ftsata2.sys File not found
DRV - (Lavasoft Kernexplorer) -- C:\Program Files\Lavasoft\Ad-Aware\kernexplorer.sys ()
DRV - (aswTdi) -- C:\WINDOWS\System32\drivers\aswTdi.sys (AVAST Software)
DRV - (aswSP) -- C:\WINDOWS\System32\drivers\aswSP.sys (AVAST Software)
DRV - (aswRdr) -- C:\WINDOWS\System32\drivers\aswRdr.sys (AVAST Software)
DRV - (aswMon2) -- C:\WINDOWS\System32\drivers\aswmon2.sys (AVAST Software)
DRV - (aswFsBlk) -- C:\WINDOWS\System32\drivers\aswFsBlk.sys (AVAST Software)
DRV - (Aavmker4) -- C:\WINDOWS\System32\drivers\aavmker4.sys (AVAST Software)
DRV - (PSI) -- C:\WINDOWS\system32\drivers\psi_mf.sys (Secunia)
DRV - (BVRPMPR5) -- C:\WINDOWS\system32\drivers\BVRPMPR5.SYS (Avanquest Software)
DRV - (SASENUM) -- C:\Program Files\SUPERAntiSpyware\SASENUM.SYS ( SUPERAdBlocker.com and SUPERAntiSpyware.com)
DRV - (SASKUTIL) -- C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS (SUPERAdBlocker.com and SUPERAntiSpyware.com)
DRV - (SASDIFSV) -- C:\Program Files\SUPERAntiSpyware\sasdifsv.sys (SUPERAdBlocker.com and SUPERAntiSpyware.com)
DRV - (pavboot) -- C:\WINDOWS\system32\drivers\pavboot.sys (Panda Security, S.L.)
DRV - (HDAudBus) -- C:\WINDOWS\system32\drivers\hdaudbus.sys (Windows (R) Server 2003 DDK provider)
DRV - (MCSTRM) -- C:\WINDOWS\System32\drivers\mcstrm.sys (RealNetworks, Inc.)
DRV - (StarOpen) -- C:\WINDOWS\System32\drivers\StarOpen.sys ()
DRV - (symlcbrd) -- C:\WINDOWS\system32\drivers\symlcbrd.sys (Symantec Corporation)
DRV - (nv) -- C:\WINDOWS\system32\drivers\nv4_mini.sys (NVIDIA Corporation)
DRV - (IntcAzAudAddService) Service for Realtek HD Audio (WDM) -- C:\WINDOWS\system32\drivers\RtkHDAud.sys (Realtek Semiconductor Corp.)
DRV - (Ps2) -- C:\WINDOWS\system32\drivers\PS2.sys (Hewlett-Packard Company)
DRV - (AgereSoftModem) -- C:\WINDOWS\system32\drivers\AGRSM.sys (Agere Systems)
DRV - (ssm_mdm) -- C:\WINDOWS\system32\drivers\ssm_mdm.sys (MCCI)
DRV - (ssm_mdfl) -- C:\WINDOWS\system32\drivers\ssm_mdfl.sys (MCCI)
DRV - (ssm_bus) SAMSUNG Mobile USB Device II 1.0 driver (WDM) -- C:\WINDOWS\system32\drivers\ssm_bus.sys (MCCI)
DRV - (nvnetbus) -- C:\WINDOWS\system32\drivers\nvnetbus.sys (NVIDIA Corporation)
DRV - (NVENETFD) -- C:\WINDOWS\system32\drivers\NVENETFD.sys (NVIDIA Corporation)
DRV - (iaStor) -- C:\WINDOWS\system32\DRIVERS\iaStor.sys (Intel Corporation)
DRV - (AmdK8) -- C:\WINDOWS\system32\drivers\AmdK8.sys (Advanced Micro Devices)
DRV - (rtl8139) Realtek RTL8139(A/B/C) -- C:\WINDOWS\system32\drivers\RTL8139.sys (Realtek Semiconductor Corporation)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 4C 46 8D A6 30 87 CB 01 [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.com/"
FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22

FF - HKLM\software\mozilla\Mozilla Firefox 3.6.12\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/11/11 19:06:46 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.12\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/11/28 18:41:21 | 000,000,000 | ---D | M]

[2010/11/07 20:47:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Mozilla\Extensions
[2010/11/07 20:47:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Mozilla\Extensions\wizard@opendns.com
[2010/12/08 16:12:38 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Mozilla\Firefox\Profiles\t4vriwia.default\extensions
[2010/06/26 16:46:49 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\Katie\Application Data\Mozilla\Firefox\Profiles\t4vriwia.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/12/08 16:12:38 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions
[2010/10/13 20:15:20 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
[2010/10/13 20:14:55 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll

O1 HOSTS File: ([2010/10/09 17:55:40 | 000,618,528 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: 127.0.0.1 ad.a8.net
O1 - Hosts: 127.0.0.1 asy.a8ww.net
O1 - Hosts: 127.0.0.1 acezip.net #[SiteAdvisor.acezip.net]
O1 - Hosts: 127.0.0.1 www.acezip.net #[Win32/Adware.180Solutions]
O1 - Hosts: 127.0.0.1 phpadsnew.abac.com
O1 - Hosts: 127.0.0.1 a.abnad.net
O1 - Hosts: 127.0.0.1 b.abnad.net
O1 - Hosts: 127.0.0.1 c.abnad.net #[eTrust.Tracking.Cookie]
O1 - Hosts: 127.0.0.1 d.abnad.net
O1 - Hosts: 127.0.0.1 e.abnad.net
O1 - Hosts: 127.0.0.1 t.abnad.net
O1 - Hosts: 127.0.0.1 z.abnad.net
O1 - Hosts: 127.0.0.1 banners.absolpublisher.com
O1 - Hosts: 127.0.0.1 tracking.absolstats.com
O1 - Hosts: 127.0.0.1 adv.abv.bg
O1 - Hosts: 127.0.0.1 bimg.abv.bg
O1 - Hosts: 127.0.0.1 www2.a-counter.kiev.ua
O1 - Hosts: 127.0.0.1 track.acclaimnetwork.com
O1 - Hosts: 127.0.0.1 accuserveadsystem.com
O1 - Hosts: 127.0.0.1 www.accuserveadsystem.com
O1 - Hosts: 127.0.0.1 gtb5.acecounter.com
O1 - Hosts: 127.0.0.1 gtb19.acecounter.com
O1 - Hosts: 127.0.0.1 gtcc1.acecounter.com
O1 - Hosts: 127.0.0.1 gtp1.acecounter.com #[eTrust.Tracking.Cookie]
O1 - Hosts: 16470 more lines...
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AlwaysReady Power Message APP] C:\WINDOWS\arpwrmsg.exe (Microsoft)
O4 - HKLM..\Run: [avast5] C:\Program Files\Alwil Software\Avast5\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe (Research In Motion Limited)
O4 - HKLM..\Run: [DMAScheduler] c:\Program Files\Sonic\DigitalMedia Plus\DigitalMedia Archive\DMAScheduler.exe (Sonic Solutions)
O4 - HKLM..\Run: [HPBootOp] C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe (Hewlett-Packard)
O4 - HKLM..\Run: [ISUSPM Startup] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
O4 - HKLM..\Run: [ISUSScheduler] C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe (Macrovision Corporation)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [nwiz] C:\WINDOWS\System32\nwiz.exe ()
O4 - HKLM..\Run: [Recguard] C:\WINDOWS\SMINST\Recguard.exe ()
O4 - HKLM..\Run: [Reminder] C:\Windows\Creator\Remind_XP.exe (SoftThinks)
O4 - HKLM..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe (BillP Studios)
O4 - HKCU..\Run: [ISUSPM] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 149
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallVisualStyle = C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles (Microsoft)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: InstallTheme = C:\WINDOWS\Resources\Themes\Royale.theme ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideLegacyLogonScripts = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideLogoffScripts = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: RunLogonScriptSync = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: RunStartupScriptSync = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideStartupScripts = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideLegacyLogonScripts = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideLogoffScripts = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: HideStartupScripts = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: RunLogonScriptSync = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: RunStartupScriptSync = 0
O9 - Extra Button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - File not found
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKCU\..Trusted Domains: intuit.com ([ttlc] https in Trusted sites)
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} http://www.alternatiff.com/install/00/alttiff.cab (AlternaTIFF ActiveX)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} http://go.microsoft.com/fwlink/?linkid=39204 (Windows Genuine Advantage Validation Tool)
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} http://www2.snapfish.com/SnapfishActivia.cab (Snapfish Activia)
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab (Symantec Script Runner Class)
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} https://webdl.symantec.com/activex/symdlmgr.cab (Symantec Download Manager)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} http://game02.zylom.com/activex/zylomgamesplayer.cab (Zylom Games Player)
O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} http://mobileapps.blackberry.com/devicesoftware/AxLoader.cab (RIM AxLoader)
O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\!SASWinLogon: DllName - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll (SUPERAntiSpyware.com)
O24 - Desktop WallPaper: C:\Documents and Settings\Katie\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Katie\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O28 - HKLM ShellExecuteHooks: {091EB208-39DD-417D-A5DD-7E2C2D8FB9CB} - C:\Program Files\Windows Defender\MpShHook.dll (Microsoft Corporation)
O28 - HKLM ShellExecuteHooks: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files\SUPERAntiSpyware\SASSEH.DLL (SuperAdBlocker.com)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/02/10 16:33:21 | 000,000,100 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O32 - AutoRun File - [2001/07/27 15:07:38 | 000,000,000 | -HS- | M] () - D:\AUTOEXEC.BAT -- [ FAT32 ]
O33 - MountPoints2\{1f88e0db-c0e3-11dd-82dd-0015f2d4eb4e}\Shell - "" = AutoRun
O33 - MountPoints2\{1f88e0db-c0e3-11dd-82dd-0015f2d4eb4e}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{1f88e0db-c0e3-11dd-82dd-0015f2d4eb4e}\Shell\AutoRun\command - "" = F:\LaunchU3.exe -- File not found
O33 - MountPoints2\{2bb3d808-f19b-11de-8326-0015f2d4eb4e}\Shell\AutoRun\command - "" = F:\Setup_FlipShare.exe -- File not found
O33 - MountPoints2\{2bb3d808-f19b-11de-8326-0015f2d4eb4e}\Shell\Setup FlipShare\command - "" = F:\Setup_FlipShare.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O34 - HKLM BootExecute: (lsdelete) - C:\WINDOWS\System32\lsdelete.exe ()
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/12/08 18:50:41 | 000,000,000 | ---D | C] -- C:\Program Files\ESET
[2010/11/30 22:29:00 | 000,000,000 | ---D | C] -- C:\Program Files\ERUNT
[2010/11/30 02:27:54 | 000,000,000 | ---D | C] -- C:\869ee76dfe4cd231b5621fd2819a32
[2010/11/18 09:55:13 | 000,000,000 | -HSD | C] -- C:\Documents and Settings\Katie\IECompatCache
[2010/11/17 10:55:46 | 000,038,848 | ---- | C] (AVAST Software) -- C:\WINDOWS\avastSS.scr
[2010/11/17 10:55:23 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Alwil Software
[2010/11/14 16:49:17 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\Katie\Recent
[2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/12/10 01:42:07 | 000,000,330 | -H-- | M] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job
[2010/12/09 16:41:50 | 000,000,472 | ---- | M] () -- C:\WINDOWS\tasks\Ad-Aware Update (Weekly).job
[2010/12/08 18:47:21 | 000,000,189 | ---- | M] () -- C:\WINDOWS\System\hpsysdrv.DAT
[2010/12/08 18:24:43 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2010/12/08 18:23:43 | 000,043,531 | ---- | M] () -- C:\WINDOWS\System32\nvapps.xml
[2010/12/08 18:23:32 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/12/08 18:23:31 | 1005,113,344 | -HS- | M] () -- C:\hiberfil.sys
[2010/12/04 18:41:01 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2010/11/30 22:42:39 | 000,005,139 | ---- | M] () -- C:\Documents and Settings\Katie\Desktop\Attach.zip
[2010/11/30 22:29:00 | 000,000,622 | ---- | M] () -- C:\Documents and Settings\Katie\Desktop\NTREGOPT.lnk
[2010/11/30 22:29:00 | 000,000,603 | ---- | M] () -- C:\Documents and Settings\Katie\Desktop\ERUNT.lnk
[2010/11/29 17:42:18 | 000,038,224 | ---- | M] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/11/29 17:42:06 | 000,020,952 | ---- | M] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2010/11/28 18:41:21 | 000,001,740 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 9.lnk
[2010/11/20 18:31:16 | 000,078,336 | ---- | M] () -- C:\Documents and Settings\Katie\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/11/17 10:56:00 | 000,001,711 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\avast! Free Antivirus.lnk
[2010/11/17 10:55:59 | 000,002,626 | ---- | M] () -- C:\WINDOWS\System32\CONFIG.NT
[2010/11/14 18:28:43 | 000,446,136 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2010/11/14 18:28:43 | 000,073,216 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2010/11/14 17:36:39 | 000,002,447 | ---- | M] () -- C:\Documents and Settings\Katie\Desktop\HiJackThis.lnk
[2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/11/30 22:42:39 | 000,005,139 | ---- | C] () -- C:\Documents and Settings\Katie\Desktop\Attach.zip
[2010/11/30 22:29:00 | 000,000,622 | ---- | C] () -- C:\Documents and Settings\Katie\Desktop\NTREGOPT.lnk
[2010/11/30 22:29:00 | 000,000,603 | ---- | C] () -- C:\Documents and Settings\Katie\Desktop\ERUNT.lnk
[2010/11/17 10:56:00 | 000,001,711 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\avast! Free Antivirus.lnk
[2010/11/14 17:26:54 | 000,002,447 | ---- | C] () -- C:\Documents and Settings\Katie\Desktop\HiJackThis.lnk
[2010/01/25 18:27:48 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\LauncherAccess.dt
[2010/01/25 18:26:18 | 000,005,632 | ---- | C] () -- C:\WINDOWS\System32\drivers\StarOpen.sys
[2008/12/11 02:38:34 | 000,000,587 | ---- | C] () -- C:\WINDOWS\RegGenie.ini
[2008/08/14 18:53:20 | 000,106,968 | ---- | C] () -- C:\Documents and Settings\Katie\Application Data\PatchUpdate_HP_CounterReport_Update_HPSU.log
[2008/08/14 18:53:20 | 000,000,227 | ---- | C] () -- C:\WINDOWS\HP_CounterReport_Update_HPSU.ini
[2008/08/14 18:53:10 | 000,002,080 | ---- | C] () -- C:\Documents and Settings\Katie\Application Data\HPSU_48BitScanUpdate.log
[2008/08/14 18:53:10 | 000,000,214 | ---- | C] () -- C:\WINDOWS\HP_48BitScanUpdatePatch.ini
[2008/08/14 14:05:11 | 000,058,183 | ---- | C] () -- C:\Documents and Settings\Katie\Application Data\Update_HP_RedboxHprblog_HPSU.log
[2008/08/14 14:05:11 | 000,000,221 | ---- | C] () -- C:\WINDOWS\HP_RedboxHprblog_HPSU.ini
[2008/06/04 12:20:05 | 000,000,000 | ---- | C] () -- C:\WINDOWS\OpPrintServer.INI
[2008/04/20 15:17:05 | 000,078,336 | ---- | C] () -- C:\Documents and Settings\Katie\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2008/03/26 18:48:27 | 000,000,187 | ---- | C] () -- C:\Documents and Settings\Katie\Application Data\G-Force Prefs (WindowsMediaPlayer).txt
[2008/02/19 01:33:34 | 000,446,352 | ---- | C] () -- C:\WINDOWS\System32\OpenQuicktimeLib.dll
[2008/02/03 18:41:29 | 000,000,934 | ---- | C] () -- C:\Documents and Settings\Katie\Application Data\wklnhst.dat
[2007/12/23 20:22:16 | 000,000,128 | ---- | C] () -- C:\Documents and Settings\Katie\Local Settings\Application Data\fusioncache.dat
[2007/11/21 16:49:12 | 000,000,100 | ---- | C] () -- C:\WINDOWS\VPPLAYS.INI
[2006/02/10 17:04:30 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2006/02/10 16:41:32 | 000,028,848 | ---- | C] () -- C:\WINDOWS\System32\drivers\USBkey.sys
[2006/02/10 16:36:20 | 000,014,317 | ---- | C] () -- C:\WINDOWS\System32\CHODDI.SYS
[2006/02/10 16:36:15 | 000,045,056 | ---- | C] () -- C:\WINDOWS\System32\hpreg.dll
[2006/02/10 16:33:55 | 000,000,054 | ---- | C] () -- C:\WINDOWS\Quicken.ini
[2006/02/10 16:31:14 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2006/02/10 16:20:33 | 000,000,635 | ---- | C] () -- C:\WINDOWS\WININIT.INI
[2006/02/10 16:19:08 | 000,000,698 | ---- | C] () -- C:\WINDOWS\NSSetDefaultBrowser.ini
[2006/02/10 16:04:43 | 000,002,540 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2006/02/10 16:03:45 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2006/02/10 16:00:24 | 001,662,976 | ---- | C] () -- C:\WINDOWS\System32\nvwdmcpl.dll
[2006/02/10 16:00:24 | 001,466,368 | ---- | C] () -- C:\WINDOWS\System32\nview.dll
[2006/02/10 16:00:24 | 001,019,904 | ---- | C] () -- C:\WINDOWS\System32\nvwimg.dll
[2006/02/10 16:00:24 | 000,573,440 | ---- | C] () -- C:\WINDOWS\System32\nvhwvid.dll
[2006/02/10 16:00:24 | 000,466,944 | ---- | C] () -- C:\WINDOWS\System32\nvshell.dll
[2006/02/10 16:00:24 | 000,286,720 | ---- | C] () -- C:\WINDOWS\System32\nvnt4cpl.dll
[2006/02/10 16:00:23 | 000,106,496 | ---- | C] () -- C:\WINDOWS\System32\nvapi.dll
[2006/02/10 15:58:52 | 000,000,791 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2006/02/10 15:40:02 | 000,016,896 | ---- | C] () -- C:\WINDOWS\System32\bcbmm.dll
[2005/12/09 09:03:52 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini
[2005/08/30 16:01:42 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2005/08/05 17:01:54 | 000,235,008 | ---- | C] () -- C:\WINDOWS\System32\psisdecd.dll
[2005/08/02 19:19:16 | 000,050,176 | ---- | C] () -- C:\WINDOWS\armcex.dll
[2005/04/27 13:37:49 | 000,077,824 | ---- | C] () -- C:\WINDOWS\System32\hpzids01.dll
[2004/07/26 02:51:38 | 000,000,560 | ---- | C] () -- C:\WINDOWS\System32\oeminfo.ini
[2001/07/06 18:30:00 | 000,003,399 | ---- | C] () -- C:\WINDOWS\System32\hptcpmon.ini

========== LOP Check ==========

[2010/11/17 10:55:23 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Alwil Software
[2007/04/11 16:45:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Cozi
[2006/02/10 16:17:57 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Digital Interactive Systems Corporation
[2010/09/09 13:33:19 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\F-Secure
[2009/12/25 17:10:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Flip Video
[2008/10/21 07:20:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\PCSettings
[2009/10/29 22:19:29 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Research In Motion
[2007/05/18 17:21:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Shasta Software
[2010/09/09 15:30:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2008/12/03 21:26:42 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
[2008/06/24 16:52:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WinZip
[2008/05/15 15:05:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Zylom
[2009/03/26 13:23:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
[2010/09/28 20:49:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2009/12/28 13:44:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
[2009/06/19 09:31:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
[2010/09/09 15:37:04 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\{ECC164E0-3133-4C70-A831-F08DB2940F70}
[2009/03/27 15:53:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Foxit
[2010/11/14 18:26:50 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Image Zone Express
[2008/11/09 20:14:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Leadertech
[2010/11/07 20:47:57 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\NETGEAR Live Parental Controls
[2009/03/26 12:47:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Netscape
[2009/04/24 11:51:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\OpenOffice.org
[2010/09/09 15:29:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Registry Mechanic
[2009/10/30 17:21:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Research In Motion
[2010/01/25 18:28:09 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Samsung
[2008/07/24 13:34:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Snapfish
[2008/02/03 18:41:31 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Template
[2008/12/11 02:27:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\Uniblue
[2008/08/14 17:10:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\WinBatch
[2009/03/27 22:26:45 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Katie\Application Data\WinPatrol
[2010/12/09 16:41:50 | 000,000,472 | ---- | M] () -- C:\WINDOWS\Tasks\Ad-Aware Update (Weekly).job
[2010/12/10 01:42:07 | 000,000,330 | -H-- | M] () -- C:\WINDOWS\Tasks\MP Scheduled Scan.job

========== Purity Check ==========

========== Alternate Data Streams ==========

@Alternate Data Stream - 125 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:5C321E34
@Alternate Data Stream - 109 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:ADD431CD
@Alternate Data Stream - 109 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:061FEEDF
@Alternate Data Stream - 104 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP

1B5B4F1

< End of report >

catjsykes · Dec 10, 2010

Hi, my response and OTL log are in the previous post, and I am still online and just wanted to add that the windows installer has popped up twice again!

Perhaps it is just some sort of printer problem as you mentioned in a previous post.

ken545 · Dec 10, 2010

Well, I am not looking at Reg Genie fully installed, it may have been removed at one time.

You can delete this file
C:\WINDOWS\RegGenie.ini

I would like you to post in this windows forum for the Installed problem, I am sure its just related to your printer and we just do malware removal on this forum.

http://forums.whatthetech.com/index.php?showforum=119

Let me know how it went

catjsykes · Dec 10, 2010

Thank you so much for all your help! I really, really appreciate it that there are people willing to volunteer to help others in this way.

Thank you for the link to the other forum. I will go and post the problem there and hopefully get rid of the annoying installer pop up!

I will certainly let you know how it goes. Should I just reply to this thread again?

I wish you a very Happy Holidays!:santa:

ken545 · Dec 10, 2010

Yes, please reply back and let me know if they fixed the printer problem

catjsykes · Dec 18, 2010

Hello! I just wanted to let you know that my Windows Installer/Printer problem has been fixed. I received some very helpful advice from the folks at the website you referred me to. A combination of updating my printer drivers and using the Windows Installer Cleanup utility to get rid of that "unload" entry seems to have taken care of the annoying problem. I am no longer having these pop ups!

It is also good to know that I've gotten rid of any malware remaining on my computer.

Sorry it took so long to get back to you! Thank you again for your help and for the reference to the other forum which will also be very useful in the future.

Happy Holidays! :thanks:

ken545 · Dec 18, 2010

Your very welcome, glad things are back to normal for you :bigthumb:

How did I get infected in the first place ?
Read these links and find out how to prevent getting infected again.
Tutorial for System Restore <-- Do this first to prevent yourself from being reinfected.
WhattheTech
Grinler BleepingComputer
GeeksTo Go
Dslreports

Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster and Spyware Guard, they will conflict with the TeaTimer in Spybot , you can still install Spybot Search and Destroy but do not enable the TeaTimer .

Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community

Spybot Search and Destroy 1.6
Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
WinPatrol Keep this fine program activated to block a lot of threats
Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
IE-Spyad
IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.

Safe Surfn
Ken

ken545 · Dec 21, 2010

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Not sure what is going on

catjsykes

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ken545

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catjsykes

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ken545

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catjsykes

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catjsykes

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ken545

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catjsykes

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ken545

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catjsykes

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ken545

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ken545

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