Nothing happens with updates

B

bassadict69

New member
I updated to 2.4 and cannot download antispyware updates. I have uninstalled and reinstalled several times and also trying to use it as admin. When I click update, it gives me the status bar "checking for antispyware updates, but nothing ever happens. I let it sit all night and still nothing this morning.

Computer is running Windows 7, no antivirus and firewall is off.
 
Hello bassadict69, :welcome:

bassadict69 said:
I updated to 2.4 and cannot download antispyware updates. I have uninstalled and reinstalled several times and also trying to use it as admin. When I click update, it gives me the status bar "checking for antispyware updates, but nothing ever happens. I let it sit all night and still nothing this morning.

Computer is running Windows 7, no antivirus and firewall is off.
Click to expand...

Is there a chance your computer is infected, why no anti-virus and firewall?

Do you have any other security programs installed?

Best regards.
 
I am running the free Home version.

No problems at all with computer, no symptoms of a virus. I just ran an online trend micro scan and it came up clean.
 
Hi bassadict69,

Apprantly there was an issue with some updates, should have been fixed now. :)

Kind regards.
 
tashi said:
Hi bassadict69,

Apprantly there was an issue with some updates, should have been fixed now. :)

Kind regards.
Click to expand...

I uninstalled and reinstalled this morning and same problem. I have ran both Avast and Trendmicro and both come up clean. I also cleaned up with CCleaner,

I click on the update button and the status bar for the update just sits with no changes.
 
tashi said:
Hello bassadict69,



How many anti-virus programs do you have installed?

Kind regards.
Click to expand...

MS Windows Defender is the only one that stays on the computer. I did turn it off and downloaded and ran (one at a time) the Avast and TrendMicro software then deleted them. Just trying to make sure nothing is on the computer that Defender did not catch.

I periodically run CCleaner to simply clean up old files, cookies, etc from my computer.

If it wasn't for this problem updating Spybot, I would be having absolutely no problems with the computer. All other programs are working fine, and the computer is just as fast as always.
 
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