Outerinfo removal....help please

C

cheryl07

New member
As per title really, i cannot this thing of my computer! i have ad aware, spybot, CA security centre and windows defender. They pick up the virus's accompying Outerinfo but they re-appear at re boot.......I cannot delete it out of 'add remove programs' either!
Can anyone please tell me how to get rid if it???
 
Hi cheryl07

Click here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
 
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