Please assist with win32.agent.pz

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quarkster

New member
Hello forum -
For the first time in 6 years I am not able to resolve a malware problem on my own, and request your assistance. Malware is WIN32.AGENT.PZ, on a Dell Inspiron laptop running XP Professional with SP3. The only indication (so far) of infection is that Spybot detected 3 instances of WIN32.AGENT.PZ during last night's scan.

Current Hijack This log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:38:29 AM, on 7/17/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\CertanceVPN\cvpnd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Apple Computer\DVD@ccess\DVDAccess.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.surfside.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.surfside.net
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\twext.exe,
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DVD@ccess.lnk = ?
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: *.quantum.com (HKLM)
O15 - Trusted Zone: http://*.quantum.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30155.www3.hp.com/ediags/hpfix/sj/en/check/xp/qdiagh.cab?326
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = QUANTUM.COM
O17 - HKLM\Software\..\Telephony: DomainName = QUANTUM.COM
O17 - HKLM\System\CCS\Services\Tcpip\..\{A67E3500-98E4-427C-B55D-FCDEB10699AB}: Domain = quantum.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = QUANTUM.COM
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = quantum.com,qntm-nam.quantum.com,certance.loc,am.certance.loc,csma.seagate.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = quantum.com,qntm-nam.quantum.com,certance.loc,am.certance.loc,csma.seagate.com
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\CertanceVPN\cvpnd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Viewpoint Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

End of file - 9991 bytes

Best Regards,
quarkster
 
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance) http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Domain = QUANTUM.COM: http://www.google.com/search?hl=en&q=QUANTUM.COM&aq=f&oq=&aqi=g1g:s1g1
This appears to be a company or corporate computer, see this:
http://forums.spybot.info/showpost.php?p=25712&postcount=5
To prevent any possible loss or corruption of company information, please inform your IT department or Supervisor when a workplace computer has been infected, immediately.
Click to expand...

This is likely a information stealer at the least, see this:
http://htlogs.com/twextexe-is-trojan-zbotgen-infostealerbanker/

Thanks
 
win32.agent.pz: please advise removal process

Hi pskelley -
Thanks for the quick response. Computer is my personal machine, but was set up several years ago to allow access to my company's internal email system, etc so I could access it while on vacation. I'm no longer employed by that company, so that information is no longer valid. In the HJT log, I also saw files relating to an "old" ISP, "old" email address, etc.

Reading ahead, I tried to use ERUNT to back up registry, but found that the link to ERUNT provided in Tashi's "Before You Post" thread (http://www.softpedia.com/get/Tweak/Registry-Tweak/Erunt-g.shtml)
actually directs me to a site to download "RegEdit", which appears to be a registry "cleaning" application. Tashi's instructions mention selecting the "System Registry" option, but there is no "System Registry" option under any of the tabs on the current version of RegEdit (v1.1j). Is RegEdit what I want?

If you could walk me through the steps to eliminate WIN32.agent.pz, I'd be eternally in your debt. I do have ALL my financial data on this PC, and it sounds like everything could have been compromised already.
Best regards,
quarkster
 
1) ERUNT <<< link works for me, must be the malware. Try this link:
http://wareseeker.com/System/erunt-1.1j.zip/229451

2) Please DO NOT ENABLE Spybot S&D TeaTimer while we work together.

3) Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed

Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
http://www.bleepingcomputer.com/forums/topic114351.html
Remember to re-enable them afterwards.

Click Yes to allow ComboFix to continue scanning for malware.

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

When the tool is finished, it will produce a report for you. Post that report and a new HJT log

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

4) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg

Thanks
 
win32.agent.pz - "combofix" download page looks odd

Hello pskelly -
Using your alternate download site, I was able to download and run "Erunt", and now have the registry backed up.
Next, I clicked the link in your post to get to bleepingcomputer.com site, ready to download "ComboFix". The link took me to the URL

"http://www.bleepingcomputer.com/combofix/how-to-use-combofix",

and prominent on the page was the heading "Advaned Registry Optimizer" (note misspelling of advanced).

It this really just a typo on the bleepingcomputers site, or was I re-directed to some other questionable site with a poor command of written English?? I did NOT download anything from this site yet.

I'm just being VERY cautious here, stopping if anything looks odd or suspicious.

Regards,
Quarkster
 
No doubt you are being redirected by some hacker, the link is working for me. Anything you clicked on at the page you were redirected to, would have caused you more trouble.

What I am going to do is post new instructions since you cant see the information at BleepingComputer and another download link for combofix.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use

Download ComboFix from one of these locations:

Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • See this Link for programs that need to be disabled and instruction on how to disable them.
  • Remember to re-enable them when we're done.

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

Tutorial if needed
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Thanks
 
WIN32.AGENT.PZ - Ran ComboFix, here are new logfiles

Hello pskelly -

Ran ComboFix, found rootkit at C:\windows\system32\twext.exe.

Here is the ComboFix logfile, followed by the new HJT logfile:

ComboFix 09-07-14.08 - hansons 07/18/2009 20:17.1.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.648 [GMT -7:00]
Running from: c:\documents and settings\hansons\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
* Created a new restore point
.
ComboFix:
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\LocalService\Application Data\twain_32
c:\documents and settings\LocalService\Application Data\twain_32\user.ds
c:\windows\Installer\22b6d6e.msp
c:\windows\Installer\2b35371.msp
c:\windows\Installer\eb742.msp
c:\windows\system32\mdm.exe
c:\windows\system32\twain_32
c:\windows\system32\twain_32\local.ds
c:\windows\system32\twain_32\user.ds
c:\windows\system32\twext.exe

.
((((((((((((((((((((((((( Files Created from 2009-06-19 to 2009-07-19 )))))))))))))))))))))))))))))))
.

2009-07-19 00:29 . 2009-07-19 00:29 -------- d-----w- c:\program files\Registry Backup
2009-07-19 00:26 . 2009-07-19 00:26 -------- d-----w- c:\program files\Erunt
2009-07-19 00:17 . 2009-07-19 00:17 513320 ----a-w- c:\program files\766251-Erunt.zip
2009-07-18 16:07 . 2009-07-15 04:18 327688 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgldx86.sys
2009-07-18 16:04 . 2009-07-15 04:18 1085208 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgupd.exe
2009-07-18 16:04 . 2009-07-15 04:18 1454360 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgupd.dll
2009-07-17 18:52 . 2009-07-17 18:52 410984 ----a-w- c:\windows\system32\deploytk.dll
2009-07-17 18:51 . 2009-07-17 18:51 152576 ----a-w- c:\documents and settings\hansons\Application Data\Sun\Java\jre1.6.0_14\lzma.dll
2009-07-17 18:17 . 2009-07-17 18:17 -------- d-----w- c:\program files\Trend Micro
2009-07-17 18:05 . 2008-11-06 09:03 -------- d-----w- C:\SDFix
2009-07-16 20:27 . 2009-07-16 20:27 3012 ----a-w- C:\drmHeader.bin
2009-07-15 15:57 . 2009-07-15 04:18 2052888 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgcorex.dll
2009-07-15 06:06 . 2009-06-14 23:07 1004800 ----a-w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar\IEToolbar.dll
2009-07-15 05:25 . 2009-07-16 04:34 -------- d--h--w- C:\$AVG8.VAULT$
2009-07-15 04:22 . 2009-07-15 04:22 -------- d-----w- c:\documents and settings\hansons\Local Settings\Application Data\AVG Security Toolbar
2009-07-15 04:18 . 2009-07-15 04:18 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-07-15 04:18 . 2009-07-15 04:18 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-07-15 04:18 . 2009-07-18 16:06 335752 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-07-15 04:18 . 2009-07-15 04:18 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-07-15 04:18 . 2009-07-19 00:45 -------- d-----w- c:\windows\system32\drivers\Avg
2009-07-15 04:18 . 2009-07-15 06:06 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar
2009-07-15 04:18 . 2009-07-15 04:18 -------- d-----w- c:\program files\AVG
2009-07-15 04:18 . 2009-07-16 18:32 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-07-15 04:10 . 2009-07-15 04:10 66216864 ----a-w- c:\program files\avg_free_stf_en_85_374a1564.exe
2009-07-14 03:13 . 2009-07-15 17:18 -------- d-----w- c:\documents and settings\hansons\Application Data\DivX
2009-07-14 03:12 . 2009-05-01 21:03 129784 ------w- c:\windows\system32\pxafs.dll
2009-07-14 03:11 . 2009-07-14 03:11 -------- d-----w- c:\program files\Common Files\DivX Shared
2009-07-05 01:22 . 2009-07-05 01:30 -------- d-----w- c:\program files\Microsim v9.1
2009-06-20 00:25 . 2009-06-20 00:25 7545512 ----a-w- c:\program files\Firefox Setup 3.0.11.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-18 03:12 . 2008-10-20 04:27 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2009-07-17 20:43 . 2008-09-25 03:45 -------- d-----w- c:\program files\Panda Security
2009-07-17 18:52 . 2005-02-22 19:18 -------- d-----w- c:\program files\Java
2009-07-15 03:38 . 2005-02-22 19:25 -------- d-----w- c:\program files\Jasc Software Inc
2009-07-14 03:12 . 2006-05-18 05:22 -------- d-----w- c:\program files\DivX
2009-07-06 20:45 . 2006-04-05 05:34 -------- d-----w- c:\documents and settings\hansons\Application Data\AdobeUM
2009-06-20 19:03 . 2007-08-17 01:48 -------- d-----w- c:\documents and settings\hansons\Application Data\Alibre Design
2009-06-15 06:42 . 2009-06-15 06:42 -------- d-----w- c:\program files\Microsoft Silverlight
2009-06-06 04:58 . 2005-02-22 19:32 53888 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-06-06 02:31 . 2004-08-11 23:25 88375 ----a-w- c:\windows\PCHEALTH\HELPCTR\OfflineCache\index.dat
2009-05-28 05:39 . 2008-09-25 02:15 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-05-28 05:39 . 2009-05-11 06:22 3371383 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-05-26 20:20 . 2008-12-24 08:10 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-26 20:19 . 2008-12-24 08:10 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-05-01 21:03 . 2005-08-19 11:00 43528 ------w- c:\windows\system32\drivers\pxhelp20.sys
2009-05-01 21:03 . 2005-02-22 19:27 120056 ------w- c:\windows\system32\pxcpyi64.exe
2009-05-01 21:03 . 2005-02-22 19:27 118520 ------w- c:\windows\system32\pxinsi64.exe
2009-05-01 21:02 . 2009-05-01 21:02 90112 ----a-w- c:\windows\system32\dpl100.dll
2009-05-01 21:02 . 2009-05-01 21:02 823296 ----a-w- c:\windows\system32\divx_xx0c.dll
2009-05-01 21:02 . 2009-05-01 21:02 823296 ----a-w- c:\windows\system32\divx_xx07.dll
2009-05-01 21:02 . 2009-05-01 21:02 815104 ----a-w- c:\windows\system32\divx_xx0a.dll
2009-05-01 21:02 . 2009-05-01 21:02 811008 ----a-w- c:\windows\system32\divx_xx16.dll
2009-05-01 21:02 . 2009-05-01 21:02 802816 ----a-w- c:\windows\system32\divx_xx11.dll
2009-05-01 21:02 . 2009-05-01 21:02 685056 ----a-w- c:\windows\system32\DivX.dll
2008-10-12 01:04 . 2008-10-12 01:04 19153264 ----a-w- c:\program files\aaw2008.exe
2009-06-03 03:00 . 2009-06-20 00:28 134648 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
2009-05-01 21:02 . 2009-05-01 21:02 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-05-01 21:02 . 2009-05-01 21:02 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-06-14 23:07 1004800 ----a-w- c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-06-14 1004800]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-09-13 155648]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-10-14 185784]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2005-09-16 274432]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-09 54840]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-07-15 1948440]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-17 148888]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acrobat Assistant.lnk - c:\program files\Adobe\Acrobat 6.0\Distillr\acrotray.exe [2003-5-15 217193]
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-5-8 110592]
DVD@ccess.lnk - c:\program files\Apple Computer\DVD@ccess\DVDAccess.exe [2007-2-27 888832]
HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2006-2-10 73728]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-09-07 22:08 110592 ----a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-07-15 04:18 11952 ----a-w- c:\windows\SYSTEM32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages REG_MULTI_SZ msv1_0 nwprovau

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-36507700-1836859402-315576832-27630\Scripts\Logon\0\0]
"Script"=csm_logon.bat

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Certance VPN Client.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Certance VPN Client.lnk
backup=c:\windows\pss\Certance VPN Client.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnkCommon Startup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Diagnose\\diagnose30.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"d:\\ptc\\proiclient\\i486_nt\\jre\\bin\\javaw.exe"=
"d:\\ptc\\proeWildfire2\\i486_nt\\obj\\loadinpro.exe"=
"d:\\ptc\\proiclient\\i486_nt\\nms\\nmsd.exe"=
"d:\\ptc\\proeWildfire2\\i486_nt\\obj\\pro_comm_msg.exe"=
"d:\\ptc\\proiclient\\dsrc\\i486_nt\\obj\\ptcsetup.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"d:\\ptc\\proeWildfire2\\i486_nt\\obj\\xtop.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"1723:TCP"= 1723:TCP:@xpsp2res.dll,-22015
"1701:UDP"= 1701:UDP:@xpsp2res.dll,-22016
"500:UDP"= 500:UDP:@xpsp2res.dll,-22017

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\SYSTEM32\DRIVERS\avgldx86.sys [7/14/2009 9:18 PM 335752]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\SYSTEM32\DRIVERS\avgtdix.sys [7/14/2009 9:18 PM 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [7/14/2009 9:18 PM 298776]
R2 DVDAccss;DVDAccss;c:\windows\SYSTEM32\DRIVERS\DVDAccss.sys [2/27/2007 10:18 PM 29156]
R2 Viewpoint Service;Viewpoint Service;c:\program files\Viewpoint\Common\ViewpointService.exe [9/1/2008 9:41 AM 30152]
S3 pdaq;Personal Daq;c:\windows\SYSTEM32\DRIVERS\pdaq.sys [6/20/2008 8:08 PM 15360]
.
Contents of the 'Scheduled Tasks' folder

2009-07-06 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]

2009-07-19 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-02-27 03:32]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://www.surfside.net
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
Trusted Zone: quantum.com
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\hansons\Application Data\Mozilla\Firefox\Profiles\r5mqcbe0.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 4
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-07-18 20:24
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,79,00,73,00,\

[HKEY_LOCAL_MACHINE\software\Microsoft\Driver Signing]
@Denied: (2) (Administrators)
"Policy"=hex:00,00,00,00
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1456)
c:\windows\system32\Ati2evxx.dll
c:\program files\Intel\Wireless\Bin\LgNotify.dll
.
Completion time: 2009-07-19 20:27
ComboFix-quarantined-files.txt 2009-07-19 03:26

Pre-Run: 11,388,272,640 bytes free
Post-Run: 11,513,204,736 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

Current=3 Default=3 Failed=6 LastKnownGood=5 Sets=1,2,3,5,6
222 --- E O F --- 2009-06-06 02:37


New HJT:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:34:13 PM, on 7/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\CertanceVPN\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.surfside.net
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DVD@ccess.lnk = ?
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: *.quantum.com (HKLM)
O15 - Trusted Zone: http://*.quantum.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30155.www3.hp.com/ediags/hpfix/sj/en/check/xp/qdiagh.cab?326
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = QUANTUM.COM
O17 - HKLM\Software\..\Telephony: DomainName = QUANTUM.COM
O17 - HKLM\System\CCS\Services\Tcpip\..\{A67E3500-98E4-427C-B55D-FCDEB10699AB}: Domain = quantum.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = QUANTUM.COM
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = quantum.com,qntm-nam.quantum.com,certance.loc,am.certance.loc,csma.seagate.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = quantum.com,qntm-nam.quantum.com,certance.loc,am.certance.loc,csma.seagate.com
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\CertanceVPN\cvpnd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Viewpoint Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8731 bytes

What's my next action?
Regards,
Quarkster
 
What's my next action?
Click to expand...
Please post the instinstall list described in instruction #4 of my post #4.
4) Post also an uninstall list: Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.
Image: http://img.bleepingcomputer.com/tutorials/hijackthis/uninstall-man.jpg
Click to expand...
You should be seeing the BleepingComputer website now.

Thanks
 
win32.agent.pz: after CombiFix, Spybot still finds 2 instances of win32.agent.pz,

pskelley -

Here is the HJT Uninstall List, that I forgot to attach to my last post:

Ad-Aware SE Personal
Adobe Acrobat - Reader 6.0.2 Update
Adobe Acrobat 6.0 Professional
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Illustrator 10
Adobe Photoshop 7.0.1
Adobe Reader 6.0.1
Adobe SVG Viewer 3.0
Alibre Design
ALPS Touch Pad Driver
Apple Software Update
ATI Display Driver
AutoCAD LT 97
AVG Free 8.5
Broadcom Management Programs
Canon Camera WIA Driver 6.2.5
Canon PhotoRecord
Canon PIXMA iP5000
Canon Utilities Easy-PhotoPrint
Conexant D110 MDC V.9x Modem
Dell Driver Reset Tool
Dell Picture Studio v3.0
Dell Support Center
DellSupport
Diagnose
Digital Line Detect
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Web Player
DVD@ccess 2.0.3
Easy-WebPrint
EvoxRifa PCCAD
ExpressPCB
ExpressPCB
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
Google Video Player

After running ComboFix, and detecting the rootkit at C:\windows\system32\twext.exe, I ran Spybot (scan ONlY, didn't "fix" anything) again, which found 2 remaining entrys of win32.agent.pz (originally showed as 3 entrys).

(Also, I've now noticed some strange behaviour of the PC: near continuous disk drive activity even when no applications are running (only the XP OS loaded), and if I open Task manager and try to look at Performance, CPU usage suddenly jumps to around 100%.)

Regards,
quarkster
 
Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
Hackers are using out of date programs to infect folks more and more,
Here is a small free tool that lets you know when something needs an update if you are interested:
http://secunia.com/vulnerability_scanning/personal/ While PSI runs in the System Tray for realtime notifications, I personally prefer to turn it off in MSConfig and run it from All Programs when I want to do a check.

Adobe Flash Player 10 ActiveX <<< check this

Adobe Reader 6.0.1 <<< out of date and unsafe, see this:
http://news.cnet.com/8301-1009_3-10081618-83.html?tag=nl.e433
http://blogs.adobe.com/psirt/2009/04/update_on_adobe_reader_issue.html
http://www.adobe.com/support/security/bulletins/apsb09-07.html
http://www.filehippo.com/download_adobe_reader/
(if you want a smaller program, look at this one)
Foxit Reader 3.0 for Windows (make sure to uncheck any toolbars)
http://www.foxitsoftware.com/pdf/rd_intro.php

Thanks for the feedback, we have more work to do but are held up getting the information I am requested from you. This uninstall list is not complete, cut off at the G's. Please post the rest of the uninstall list.
 
win32.agent.pz - complete uninstall list

pskelley -

Thanks for your patience ...... I'm so anxious to be rid of this.

Here is the complete HJT uninstall log:

Ad-Aware SE Personal
Adobe Acrobat - Reader 6.0.2 Update
Adobe Acrobat 6.0 Professional
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Illustrator 10
Adobe Photoshop 7.0.1
Adobe Reader 6.0.1
Adobe SVG Viewer 3.0
Alibre Design
ALPS Touch Pad Driver
Apple Software Update
ATI Display Driver
AutoCAD LT 97
AVG Free 8.5
Broadcom Management Programs
Canon Camera WIA Driver 6.2.5
Canon PhotoRecord
Canon PIXMA iP5000
Canon Utilities Easy-PhotoPrint
Conexant D110 MDC V.9x Modem
Dell Driver Reset Tool
Dell Picture Studio v3.0
Dell Support Center
DellSupport
Diagnose
Digital Line Detect
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Web Player
DVD@ccess 2.0.3
Easy-WebPrint
EvoxRifa PCCAD
ExpressPCB
ExpressPCB
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
Google Video Player
HijackThis 2.0.2
Hotfix for Windows XP (KB952287)
HP Imaging Device Functions 7.0
HP Photosmart Premier Software 6.5
HP Product Assistant
HP Scanjet G4000 series 8.0
HP Solution Center 7.0
HP Update
Intel(R) PROSet/Wireless Software
Internet Explorer Default Page
iPassConnect
iPod for Windows 2005-09-23
iTunes
Java(TM) 6 Update 14
Malwarebytes' Anti-Malware
Maxwell SV Version 9.0
mCore
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Office 2000 SR-1 Premium
Microsoft Office Outlook 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual J# 2.0 Redistributable Package
mIWA
mIWCA
mLogView
mMHouse
Modem Helper
Mozilla Firefox (3.0.11)
mPfMgr
mPfWiz
mProSafe
mSSO
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
mToolkit
Musicmatch® Jukebox
mWlsSafe
mXML
mZConfig
NCH Tone Generator
NetWaiting
Norton PartitionMagic 8.0
OCR Software by I.R.I.S 8.0
PDFCreator
Photo Click
PowerDVD 5.1
Pro/ENGINEER Release Wildfire 2.0 Datecode F000
Pro/ENGINEER Release Wildfire 2.0 Datecode M110
Pro/INTRALINK Client Release 3.3 Datecode M022
Qualxserve Service Agreement
QuickSet
QuickTime
RealPlayer
SanDisk USB SSFDC Ver 1.01
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB960714)
Sonic DLA
Sonic RecordNow! Plus
Sonic Update Manager
Spybot - Search & Destroy 1.3
Structure and Thermal Simulation Release Wildfire 2.0 [F000]
U232 P9/P25
Update for Windows XP (KB955839)
VC80CRTRedist - 8.0.50727.762
Viewpoint Media Player
VPN Client
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10
Windows XP Service Pack 3
WinZip
Yahoo! Install Manager
Yahoo! Toolbar

I'll uninstall the old Adobe Acrobat Reader momentarily.

Regards,
Quarkster
 
Uninstall list: continuing

Spybot - Search & Destroy 1.3 <<< uninstall this VERY old version
http://www.safer-networking.org/en/ <<< new version
Please be sure Spybot S&D is up to date and fully immunized.
http://www.safer-networking.org/en/faq/index.html
http://www.safer-networking.org/en/tutorial/index.html

Viewpoint Media Player <<< uninstall, see this:
For your information, Viewpoint is installed by aol probably without your knowledge. I suggest you uninstall this resource waster in Add Remove programs.
http://www.spywareinfo.com/newsletter/archives/2005/nov4.php#viewpoint
http://www.clickz.com/news/article.php/3561546
http://vil.nai.com/vil/content/v_137262.htm
_______________________

Why are you running such an old version of Internet Explorer? Suggest for security you install the newest version WHEN WE FINISH.

1) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

2) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O15 - Trusted Zone: *.quantum.com (HKLM)
O15 - Trusted Zone: http://*.quantum.com (HKLM)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = QUANTUM.COM
O17 - HKLM\Software\..\Telephony: DomainName = QUANTUM.COM
O17 - HKLM\System\CCS\Services\Tcpip\..\{A67E3500-98E4-427C-B55D-FCDEB10699AB}: Domain = quantum.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = QUANTUM.COM
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = quantum.com,qntm-nam.quantum.com,certance.loc,am.certance.loc,csma.seagate.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = quantum.com,qntm-nam.quantum.com,certance.loc,am.certance.loc,csma.seagate.com
O23 - Service: Viewpoint Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

3) Right click Start > Explore and navigate to these files/folders and delete them if there.

C:\SDFix <<< delete that folder and contents

4) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

*Cleaning Prefetch may result in a few slow starts until the folder is repopulated:
http://www.windowsnetworking.com/articles_tutorials/Gaining-Speed-Empty-Prefetch-XP.html

(If you still have MBAM you can use it, just be sure it is up to date as of today and run as instructed)

5) Download Malwarebytes' Anti-Malware to your Desktop
http://www.malwarebytes.org/

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file & a new HJT log in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Tutorial if needed:
http://thespykiller.co.uk/index.php/topic,5946.0.html

How is the computer running now?

Thanks
 
win32.agent.pz - completed malwarebytes scan & fix, looks OK now

Hello pskelley -

I performed your procedure, MBAM found (2) zbot entries, fixed, & all looks OK now. CPU & HDD usage seems to have returned to normal.

Here is the MBAM log:

Malwarebytes' Anti-Malware 1.39
Database version: 2464
Windows 5.1.2600 Service Pack 3

7/19/2009 12:03:39 PM
mbam-log-2009-07-19 (12-03-39).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 248687
Time elapsed: 49 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\NetworkService\Application Data\twain_32 (Spyware.Zbot) -> Quarantined and deleted successfully.

Files Infected:
c:\documents and settings\networkservice\application data\twain_32\user.ds (Spyware.Zbot) -> Quarantined and deleted successfully.

Here is the latest HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:13:15 PM, on 7/19/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\CertanceVPN\cvpnd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Apple Computer\DVD@ccess\DVDAccess.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.surfside.net
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DVD@ccess.lnk = ?
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30155.www3.hp.com/ediags/hpfix/sj/en/check/xp/qdiagh.cab?326
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = QUANTUM.COM
O17 - HKLM\Software\..\Telephony: DomainName = QUANTUM.COM
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = QUANTUM.COM
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\CertanceVPN\cvpnd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8938 bytes

Any further action required?

Regards,
quarkster
 
How's the Spybot scan now?

Not sure why some of the old company Domain (017) lines remained? See this:
http://www.bleepingcomputer.com/tutorials/tutorial42.html#O17Diag

How to reset Internet Protocol (TCP/IP) in Windows XP <<< try this
http://support.microsoft.com/kb/299357

You may have to remove the lines with HJT once that is done.


Let's continue to wrap up like this:

Remove combofix from the computer like this:

Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.

CF_Cleanup.png


Clean the System Restore files like this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Reboot

Turn ON System Restore,
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.


Update MBAM and scan to be sure we missed none of the junk, there is no need to post a clean scan result.
(MBAM is yours to keep if you wish, keep it updated and run it once a month or so)

Update AVG and scan the system, to be sure it is running right and scanning clean.
Good AVG information:
FAQ: http://www.avg.com/faq
AVG Free Forum: http://freeforum.avg.com/

If all is well at this point, let me know and I will close the topic.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

How hard are your passwords to crack?
http://www.microsoft.com/protect/yourself/password/checker.mspx

http://users.telenet.be/bluepatchy/miekiemoes/Links.html
http://www.microsoft.com/windows/ie/community/columns/protection.mspx
Improve the safety of your browsing and e-mail activities
http://www.microsoft.com/protect/computer/advanced/browsing.mspx
 
win32.agent.pz - all clean, all good, megathanks for your efforts

pskelley -

Both SpyBot and MBAM now report no detected malware.

PC appears to be operating normally.

A huge THANKS for your help, and a job very well done.

Looks like this thread can be closed .....

Best regards,
quarkster
 
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