PLEASE HELP! MALWARE has taken over my laptop!

Hi! Is this a possible sign of virus infestation? The quicklaunch shortcut for iTunes does not work.. I have attached a screenshot.
 
Hi,

I'd like to get those old versions removed + Windows updated before taking any other look to those symptoms you mentioned.
 
OK. Sorry about that. :D:

How do I install Service Pack 3? and remove those old versions? Sorry I do not know how...:red:
 
Hello! Installed Serice Pack 3. Thanks! Honestly I can't thank you enough for your help.. :D: :rockon:

Here's the new DDS:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Mama at 6:48:31.22 on Thu 05/05/2011
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.246.92 [GMT 8:00]
.
AV: AntiVir Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Secunia\PSI\PSIA.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Secunia\PSI\sua.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\lexpps.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mama\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mStart Page = about:blank
uInternet Settings,ProxyServer = 10.34.50.6:8080
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: CPrintEnhancer Object: {ae84a6aa-a333-4b92-b276-c11e2212e4fe} - c:\program files\hp\smart web printing\SmartWebPrinting.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [SQYJBiKnjSxs] c:\documents and settings\all users\application data\SQYJBiKnjSxs.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [CTFMON.EXE] $$
StartupFolder: c:\docume~1\mama\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoru~1\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoru~1\microt~1.lnk - c:\program files\microtek\scanwizard 5\ScannerFinder.exe
uPolicies-system: DisableTaskMgr = 1 (0x1)
IE: &Download with &DAP - c:\program files\dap\dapextie.htm
IE: Download &all with DAP - c:\program files\dap\dapextie2.htm
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1304490200914
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1304547743926
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
Notify: igfxcui - igfxsrvc.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\mama\applic~1\mozilla\firefox\profiles\tbl1cs9g.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.gmail.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?sourceid=navclient&hl=en&q=
FF - prefs.js: network.proxy.ftp - 10.34.50.6
FF - prefs.js: network.proxy.ftp_port - 8080
FF - prefs.js: network.proxy.gopher - 10.34.50.6
FF - prefs.js: network.proxy.gopher_port - 8080
FF - prefs.js: network.proxy.http - 10.34.50.6
FF - prefs.js: network.proxy.http_port - 8080
FF - prefs.js: network.proxy.socks - 10.34.50.6
FF - prefs.js: network.proxy.socks_port - 8080
FF - prefs.js: network.proxy.ssl - 10.34.50.6
FF - prefs.js: network.proxy.ssl_port - 8080
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2011-4-30 11608]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2011-4-30 61960]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
S0 IFP300;iRiver Internet Audio Player IFP-300;c:\windows\system32\drivers\ifp300.sys --> c:\windows\system32\drivers\ifp300.sys [?]
.
=============== Created Last 30 ================
.
2011-05-04 20:29:05 -------- d-----w- c:\docume~1\mama\applic~1\OpenOffice.org
2011-05-04 20:24:18 -------- d-----w- c:\docume~1\mama\applic~1\HpUpdate
2011-05-04 20:23:04 -------- d-----w- c:\windows\Hewlett-Packard
2011-05-04 17:17:31 221184 ----a-w- c:\windows\system32\wmpns.dll
2011-05-04 10:38:53 79872 -c----w- c:\windows\system32\dllcache\msxml6r.dll
2011-05-04 10:38:52 79872 ------w- c:\windows\system32\msxml6r.dll
2011-05-04 10:38:52 1306624 -c----w- c:\windows\system32\dllcache\msxml6.dll
2011-05-04 10:38:52 1306624 ------w- c:\windows\system32\msxml6.dll
2011-05-04 10:38:51 102912 -c----w- c:\windows\system32\dllcache\dpcdll.dll
2011-05-04 10:38:02 9728 ------w- c:\windows\system32\rwnh.dll
2011-05-04 10:38:00 10752 ------w- c:\windows\system32\smtpapi.dll
2011-05-04 10:36:59 61440 ------w- c:\windows\system32\kmsvc.dll
2011-05-04 10:14:46 -------- d-----w- c:\windows\network diagnostic
2011-05-04 10:14:41 144384 ------w- c:\windows\system32\drivers\hdaudbus.sys
2011-05-04 10:14:37 10240 ------w- c:\windows\system32\drivers\sffp_mmc.sys
2011-05-04 10:09:12 19569 ----a-w- c:\windows\005385_.tmp
2011-05-04 08:35:36 -------- d-----w- c:\program files\OpenOffice.org 3
2011-05-04 08:34:10 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-05-04 08:34:10 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-05-04 08:34:10 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-05-04 06:34:26 -------- d-----w- c:\windows\system32\PreInstall
2011-05-04 06:34:21 -------- d--h--w- c:\windows\$hf_mig$
2011-05-04 06:28:50 21728 ----a-w- c:\windows\system32\wucltui.dll.mui
2011-05-04 06:28:49 17632 ----a-w- c:\windows\system32\wuaueng.dll.mui
2011-05-04 06:28:48 15072 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2011-05-04 06:28:47 -------- d-----w- c:\windows\system32\SoftwareDistribution
2011-05-03 09:13:09 -------- d-----w- c:\program files\iTunes
2011-05-03 09:13:09 -------- d-----w- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2011-05-03 09:08:34 -------- d-----w- c:\docume~1\mama\locals~1\applic~1\Apple
2011-05-02 04:51:19 -------- d-----w- c:\docume~1\mama\locals~1\applic~1\Secunia PSI
2011-05-02 04:50:34 -------- d-----w- c:\program files\Secunia
2011-05-01 17:04:40 -------- d-----w- C:\spoolerlogs
2011-05-01 03:40:27 -------- d-----w- c:\docume~1\mama\locals~1\applic~1\Temp
2011-04-30 12:05:52 -------- d-----w- c:\program files\VideoLAN
2011-04-30 11:13:55 -------- d-----w- c:\docume~1\mama\applic~1\Avira
2011-04-30 10:47:38 61960 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-04-30 10:47:12 -------- d-----w- c:\program files\Avira
2011-04-30 10:47:12 -------- d-----w- c:\docume~1\alluse~1\applic~1\Avira
2011-04-30 03:38:25 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-04-30 03:38:19 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-04-30 03:38:19 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-04-30 03:38:19 465880 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-04-30 03:38:19 1974616 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
2011-04-30 03:38:19 1892184 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-04-30 03:38:19 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-04-30 03:38:19 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-04-27 18:17:55 -------- d-----w- c:\windows\SxsCaPendDel
2011-04-27 03:18:05 -------- d-----w- c:\windows\system32\wbem\AutoRecover
2011-04-26 22:13:01 33792 ------w- c:\program files\messenger\custsat.dll
2011-04-26 22:12:22 46592 ------w- c:\windows\system32\drivers\irbus.sys
2011-04-26 22:12:21 9728 ------w- c:\windows\system32\comsdupd.exe
2011-04-26 22:12:21 53248 ------w- c:\windows\system32\vbicodec.ax
2011-04-26 22:12:20 239616 ------w- c:\windows\system32\wstrenderer.ax
2011-04-26 22:12:20 164352 ------w- c:\windows\system32\wstpager.ax
2011-04-26 22:10:58 1737856 ------w- c:\windows\system32\mtxparhd.dll
2011-04-26 21:57:57 -------- d-----w- c:\windows\ServicePackFiles
2011-04-26 21:48:25 2897920 ------w- c:\windows\system32\xpsp2res.dll
2011-04-26 21:42:01 19528 ----a-w- c:\windows\002298_.tmp
2011-04-26 21:41:45 -------- d-----w- c:\windows\system32\ReinstallBackups
2011-04-26 21:41:29 26488 ----a-w- c:\windows\system32\spupdsvc.exe
2011-04-26 21:32:23 -------- d-----w- c:\windows\EHome
2011-04-25 20:12:24 -------- d-sha-r- C:\cmdcons
2011-04-25 20:05:36 89088 ----a-w- c:\windows\MBR.exe
2011-04-25 20:05:35 98816 ----a-w- c:\windows\sed.exe
2011-04-25 20:05:35 256512 ----a-w- c:\windows\PEV.exe
2011-04-25 20:05:35 161792 ----a-w- c:\windows\SWREG.exe
.
==================== Find3M ====================
.
.
============= FINISH: 6:50:22.51 ===============
 
By the way, there is a Java update available on the lower right of the screen (by the clock) should I update?
Yes.

After that install Internet Explorer 8 (this should be offered via Windows Update).

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Please post contents of that file + fresh dds logs in your next reply.
 
Hello!! We're lookin' good! No malware! :D: Thanks to you!!! :D: :thanks:

Here are the logs you asked for. :D:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Mama at 17:58:30.77 on Fri 05/06/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.246.61 [GMT 8:00]
.
AV: AntiVir Desktop *Disabled/Outdated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Secunia\PSI\PSIA.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Secunia\PSI\sua.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Mama\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyServer = 10.34.50.6:8080
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: CPrintEnhancer Object: {ae84a6aa-a333-4b92-b276-c11e2212e4fe} - c:\program files\hp\smart web printing\SmartWebPrinting.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [CTFMON.EXE] $$
StartupFolder: c:\docume~1\mama\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoru~1\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoru~1\microt~1.lnk - c:\program files\microtek\scanwizard 5\ScannerFinder.exe
IE: &Download with &DAP - c:\program files\dap\dapextie.htm
IE: Download &all with DAP - c:\program files\dap\dapextie2.htm
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D1E1F7ED622A0E5D.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1304490200914
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1304547743926
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Notify: igfxcui - igfxsrvc.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\mama\applic~1\mozilla\firefox\profiles\tbl1cs9g.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.gmail.com/
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?sourceid=navclient&hl=en&q=
FF - prefs.js: network.proxy.ftp - 10.34.50.6
FF - prefs.js: network.proxy.ftp_port - 8080
FF - prefs.js: network.proxy.gopher - 10.34.50.6
FF - prefs.js: network.proxy.gopher_port - 8080
FF - prefs.js: network.proxy.http - 10.34.50.6
FF - prefs.js: network.proxy.http_port - 8080
FF - prefs.js: network.proxy.socks - 10.34.50.6
FF - prefs.js: network.proxy.socks_port - 8080
FF - prefs.js: network.proxy.ssl - 10.34.50.6
FF - prefs.js: network.proxy.ssl_port - 8080
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2011-4-30 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2011-4-30 136360]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2011-4-30 269480]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2011-4-30 61960]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-4-19 993848]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2011-4-19 399416]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
S0 IFP300;iRiver Internet Audio Player IFP-300;c:\windows\system32\drivers\ifp300.sys --> c:\windows\system32\drivers\ifp300.sys [?]
.
=============== Created Last 30 ================
.
2011-05-05 23:20:00 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-05-05 22:55:24 -------- d-sh--w- c:\documents and settings\mama\IETldCache
2011-05-05 22:35:41 -------- d-----w- c:\windows\ie8updates
2011-05-05 22:28:16 -------- dc-h--w- c:\windows\ie8
2011-05-05 22:12:50 7680 -c----w- c:\windows\system32\dllcache\iecompat.dll
2011-05-05 22:12:42 602112 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2011-05-05 22:12:42 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2011-05-05 22:12:41 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2011-05-05 22:12:38 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2011-05-05 22:12:37 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2011-05-05 22:12:35 1991680 -c----w- c:\windows\system32\dllcache\iertutil.dll
2011-05-05 22:12:22 11080704 -c----w- c:\windows\system32\dllcache\ieframe.dll
2011-05-05 17:39:54 -------- d-----w- c:\docume~1\mama\applic~1\Malwarebytes
2011-05-05 17:39:31 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-05 17:39:23 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-05-05 17:39:15 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-05 17:39:13 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-04 20:29:05 -------- d-----w- c:\docume~1\mama\applic~1\OpenOffice.org
2011-05-04 20:24:18 -------- d-----w- c:\docume~1\mama\applic~1\HpUpdate
2011-05-04 20:23:04 -------- d-----w- c:\windows\Hewlett-Packard
2011-05-04 17:17:31 221184 ----a-w- c:\windows\system32\wmpns.dll
2011-05-04 10:38:53 79872 -c----w- c:\windows\system32\dllcache\msxml6r.dll
2011-05-04 10:38:52 79872 ------w- c:\windows\system32\msxml6r.dll
2011-05-04 10:38:52 1306624 -c----w- c:\windows\system32\dllcache\msxml6.dll
2011-05-04 10:38:52 1306624 ------w- c:\windows\system32\msxml6.dll
2011-05-04 10:38:51 102912 -c----w- c:\windows\system32\dllcache\dpcdll.dll
2011-05-04 10:38:02 9728 ------w- c:\windows\system32\rwnh.dll
2011-05-04 10:38:00 10752 ------w- c:\windows\system32\smtpapi.dll
2011-05-04 10:36:59 61440 ------w- c:\windows\system32\kmsvc.dll
2011-05-04 10:14:46 -------- d-----w- c:\windows\network diagnostic
2011-05-04 10:14:41 144384 ------w- c:\windows\system32\drivers\hdaudbus.sys
2011-05-04 10:14:37 10240 ------w- c:\windows\system32\drivers\sffp_mmc.sys
2011-05-04 10:09:12 19569 ----a-w- c:\windows\005385_.tmp
2011-05-04 08:35:36 -------- d-----w- c:\program files\OpenOffice.org 3
2011-05-04 08:34:10 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-05-04 08:34:10 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-05-04 06:34:26 -------- d-----w- c:\windows\system32\PreInstall
2011-05-04 06:34:21 -------- d--h--w- c:\windows\$hf_mig$
2011-05-04 06:28:50 21728 ----a-w- c:\windows\system32\wucltui.dll.mui
2011-05-04 06:28:49 17632 ----a-w- c:\windows\system32\wuaueng.dll.mui
2011-05-04 06:28:48 15072 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2011-05-04 06:28:47 15064 ----a-w- c:\windows\system32\wuapi.dll.mui
2011-05-04 06:28:47 -------- d-----w- c:\windows\system32\SoftwareDistribution
2011-05-03 09:13:09 -------- d-----w- c:\program files\iTunes
2011-05-03 09:13:09 -------- d-----w- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2011-05-03 09:08:34 -------- d-----w- c:\docume~1\mama\locals~1\applic~1\Apple
2011-05-02 04:51:19 -------- d-----w- c:\docume~1\mama\locals~1\applic~1\Secunia PSI
2011-05-02 04:50:34 -------- d-----w- c:\program files\Secunia
2011-05-01 17:04:40 -------- d-----w- C:\spoolerlogs
2011-05-01 03:40:27 -------- d-----w- c:\docume~1\mama\locals~1\applic~1\Temp
2011-04-30 12:05:52 -------- d-----w- c:\program files\VideoLAN
2011-04-30 11:13:55 -------- d-----w- c:\docume~1\mama\applic~1\Avira
2011-04-30 10:47:38 61960 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-04-30 10:47:12 -------- d-----w- c:\program files\Avira
2011-04-30 10:47:12 -------- d-----w- c:\docume~1\alluse~1\applic~1\Avira
2011-04-30 03:38:25 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-04-30 03:38:19 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-04-30 03:38:19 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-04-30 03:38:19 465880 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-04-30 03:38:19 1974616 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
2011-04-30 03:38:19 1892184 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-04-30 03:38:19 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-04-30 03:38:19 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-04-27 18:17:55 -------- d-----w- c:\windows\SxsCaPendDel
2011-04-27 03:18:05 -------- d-----w- c:\windows\system32\wbem\AutoRecover
2011-04-26 22:13:01 33792 ------w- c:\program files\messenger\custsat.dll
2011-04-26 22:12:22 46592 ------w- c:\windows\system32\drivers\irbus.sys
2011-04-26 22:12:21 9728 ------w- c:\windows\system32\comsdupd.exe
2011-04-26 22:12:21 53248 ------w- c:\windows\system32\vbicodec.ax
2011-04-26 22:12:20 239616 ------w- c:\windows\system32\wstrenderer.ax
2011-04-26 22:12:20 164352 ------w- c:\windows\system32\wstpager.ax
2011-04-26 22:10:58 1737856 ------w- c:\windows\system32\mtxparhd.dll
2011-04-26 21:57:57 -------- d-----w- c:\windows\ServicePackFiles
2011-04-26 21:48:25 2897920 ------w- c:\windows\system32\xpsp2res.dll
2011-04-26 21:42:01 19528 ----a-w- c:\windows\002298_.tmp
2011-04-26 21:41:45 -------- d-----w- c:\windows\system32\ReinstallBackups
2011-04-26 21:41:29 26144 ----a-w- c:\windows\system32\spupdsvc.exe
2011-04-26 21:32:23 -------- d-----w- c:\windows\EHome
2011-04-25 20:12:24 -------- d-sha-r- C:\cmdcons
2011-04-25 20:05:36 89088 ----a-w- c:\windows\MBR.exe
2011-04-25 20:05:35 98816 ----a-w- c:\windows\sed.exe
2011-04-25 20:05:35 256512 ----a-w- c:\windows\PEV.exe
2011-04-25 20:05:35 161792 ----a-w- c:\windows\SWREG.exe
.
==================== Find3M ====================
.
2011-02-22 23:06:29 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 ------w- c:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 ------w- c:\windows\system32\html.iec
.
============= FINISH: 18:01:40.12 ===============
 
Looking better now :)

Are those earlier reported symptoms with desktop background still there? Please see what PSI scan shows now.
 
muha: it looks like we're golden! :eek: desktop's fine! PSI gave me the thumbs up! Thank you SO MUCH!!! :rockon: I'm sorry it took so long but I really appreciate it!!! My whole family and me will forever be grateful to you.. :friend:
 
Great, it's time to secure your system to prevent against further intrusions. :)


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
 
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