please help -

hello,
things are actually running fine quite some time (the symptoms gone)
but i still want to clean everything, even if i dont feel it.
the Kaspersky report at my last log still found one virus,
isn't it something i need to remove? or take care about?
 
Hi

That virus is in your Recycle Bin, so nothing to worry about.

Other than that, how are things running now?
 
hello,

everything is looking good.:) :)
i have a problem with my usb socket. i dont know if it has something to do with the other problems i had.
when i plug in my disck-on-key every thing is ok and i can use it, but when i want to disconnect it and i give it an order to stop it get stuck. when i open 'my computer' i see the mark of it but (when i click on it) it says its not connected. if i'm tring to take it out and plug it again nothing happens, and i can fix it only by restarting the computer.
i'll be glad to see what you think about it.
and if you think it can be related to the other problems i had.
 
Hi

I don't think that it can be related to the other problems you had.

I guess it's hardware related problem and I don't think I can help with that, sorry :(
 
hi

i guess my last questions to you is what do you think will be the the best way to protect my computer?
do you recommend any programs?
(and wich programs i can remove?)
if you have any other recommendation i'll be glad to hear.
 
Hi

I give you below some info about that issue

You're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Windows XP System Restore Guide

Reenable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources


  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
 
hello,:)

i will follow those instructions you gave me.:bigthumb:
but for now i really want to thank you, you did a great great work, very professional. i think what you are doing is almost sacred.
you helped me a lot, to return my life into normal with very little effort.
so again,

thank you!!! :2thumb:
you are the :crowned:
 
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