pop up hell - browser hijackiing

Ok, Lonny, here goes :

web.exe wiped

activescan attached

trendmicro scan yielded 9 infections : all removed.

in stead of norton : kaspersky or other ?

Tia
 
delete C:\WINDOWS\run.cxq if you havent already

If your pc is problem free now
Purge the old System Restore points
Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Then Reboot. < Dont skip that step.
Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
 
As the problem appears to be resolved this topic will be archived.
If you need it re-opened please pm LonnyRJones.

Glad we could help and thank you Lonny. :)
 
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