Potential rootkit infection?

I tried repairing the program by going to the control panel - uninstall program then change but the dialog box just disappears and nothing happens. Any suggestions?
 
Ok , I'm not getting access denied error any longer in outlook. Just seems to be the problem with the icons. Am I infection free now?
 
To me it looked otherwise better. See if you're able to first uninstall and then reinstall Office.
 
Ok I've managed to uninstall office and all seems to be good. Thank you so much for helping me with this. By the way was it a rootkit?
 
Glad to hear that sorted thing out :)

Yes, you had one of these new rootkits called max++
 
You're welcome :)

Before I forget.. let's uninstall OTL

  • Double-click OTL.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

You may delete GMER, win32kdiag and generated logs too.
 
So, looks like we're not ready after all.

Download this file to c:\windows\system32 folder. Then drag'n'drop cmd.exe file there to the downloaded file. See if you're able to access command prompt after that.


OTL is a tool I made you download and run earlier.

EDIT: You posted while I was giving a reply :)
 
I think I just deleted everything off the desktop, don't remember the OTL.exe was that the batch file thing?

Also I don't deem to be able to reinstall my office :confused:

Damn computers.
 
Hi,

Please give me more info on that Office issue and I'll see if there's something I can do.
 
When I try to install office 2007 I get an error along the lines of "office 2007 encountered and error during setup".

I managed to install my old office 2003 with no probs but can't seem to get 2007 back on. If you can't think of anything don't worry about it I can use 2003 for now. :bigthumb:
 
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