Privacy Center Malware - Unable to remove

sparrowdclxvi · Jul 30, 2009

Hi

A friend has managed to get Privacy Center on their machine, and has asked me to remove it as I'm reasonably technical.

Note: This is cross posted on Bleeping Computer. They seem to have a 10 day lead time on resource availability, so I'm hoping someone here will be able to help more quickly. I also want to make sure that nobody is posting help on both forums.

I've done the following to try and remove this:

1. Download MalwareBytes Anti Malware and run a quick scan. This brought up a number of items to be removed. I removed them all and restarted, but PC was still there.
2. I ran a full scan that evening when I went to bed. The next morning the computer had hibernated, so I woke it up, but there was no sign of the MBAM session.
3. I changed the power settings and reran the full scan. 1 item appeared in the scan quite quickly. However, I left it to run and the screensaver kicked in. When I entered the password to log in again, the MBAM session was again missing.
4. I ran another quick scan and this found 1 item. I removed this and restarted the computer, but PC is still there.
5. I ran a full scan with Norton AntiVirus which my friend downloaded. The virus definitions are 152 days out of date, but for obvious reasons I'm not connecting it to my network to update them. Norton found nothing at all.
6. I downloaded and ran the DDS scipt (see below and attached). There was one message at the end of the DOS Session as follows:
Access is denied.
EDS.EXE: can't read temp00: Permission denied
7. I then downloaded AdAware, and that found nothing.
8. I then downloaded SpyBot S&D, and that found nothing either.
8. I then downloaded and manually updated Norton, and that found a tracking cookie!

10. I have now removed AdAware and SpyBot.

Thanks for any help.

HJT Log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:27:12, on 30/07/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\WINDOWS\system32\hpzipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\Program Files\PrivacyCenter\protector.exe
C:\Program Files\Acer\eRecovery\Monitor.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\RTHDCPL.EXE
C:\acer\epm\epm-dm.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\V0380Mon.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [V0380Mon.exe] C:\WINDOWS\V0380Mon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [PrivacyCenter] C:\Program Files\PrivacyCenter\protector.exe -startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [Creative Live! Cam Manager] "C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: PrivacyCenter - {5199201E-60B4-11DE-85CF-260556D89593} - C:\Program Files\PrivacyCenter\protector.exe
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\hpzipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 10260 bytes

ken545 · Jul 31, 2009

Hello sparrowdclxvi

Welcome to Safer Networking.

Please read Before You Post
That said, All advice given by anyone volunteering here, is taken at your own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.

You have to realize that this is a free service and its all run by volunteers and with the amount of people posting with infected computers sometimes there is not enough hours in the day. We try to get the older logs first. We also don't have the manpower to have more than one helper and one forum helping you so if you want to continue here than you need to go to Bleeping Computer and let them know your being helped here so they can close that thread.
http://www.bleepingcomputer.com/forums/topic245086.html

Malwarebytes will remove Privacy Center, you may not have run it correctly.

Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O4 - HKLM\..\RunOnce: [PrivacyCenter] C:\Program Files\PrivacyCenter\protector.exe -startup

O9 - Extra button: PrivacyCenter - {5199201E-60B4-11DE-85CF-260556D89593} - C:\Program Files\PrivacyCenter\protector.exe

Download TFC to your desktop

Close any open windows.
Double click the TFC icon to run the program
TFC will close all open programs itself in order to run,
Click the Start button to begin the process.
Allow TFC to run uninterrupted.
The program should not take long to finish it's job
Once its finished it should automatically reboot your machine,
if it doesn't, manually reboot to ensure a complete clean

Run Malwarebytes this way, make sure you check for updates and select to remove all it finds

Please download Malwarebytes' Anti-Malware to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected .
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Post the report and also a new HJT log please

sparrowdclxvi · Aug 3, 2009

Hi Ken

Thanks for your help. Apologies for not replying sooner, I was on holiday this weekend.

I have updated the thread on bleepingcomputer. I understand that all the help is voluntary, which is why I made sure that the cross post was clear from the beginning.

I've followed your instructions above, with one exception. I'm not allowing this computer on to my network until the malware is removed, so was unable to update MBAM.

Below is a summary of what happened with each step.

HJT - removed the two keys successfully.
Ran TFC successfully. It rebooted the computer automatically. Privacy Centre did not start with the computer this time.
Ran MBAM as suggested, apart from the update not being completed as above. MBAM found nothing (log below).
Ran HJT. Log below.

C:\Program Files\PrivacyCenter still exists.

What's the next step?

Once again, thanks for your help.

Alex

MBAM Log
Malwarebytes' Anti-Malware 1.39
Database version: 2421
Windows 5.1.2600 Service Pack 3

03/08/2009 18:23:33
mbam-log-2009-08-03 (18-23-33).txt

Scan type: Quick Scan
Objects scanned: 93649
Time elapsed: 4 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

HJT Log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:27:24, on 03/08/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\WINDOWS\system32\hpzipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Acer\eRecovery\Monitor.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\WINDOWS\RTHDCPL.EXE
C:\acer\epm\epm-dm.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\V0380Mon.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [V0380Mon.exe] C:\WINDOWS\V0380Mon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [Creative Live! Cam Manager] "C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\hpzipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 10124 bytes

ken545 · Aug 3, 2009

Hi,

Malwarebytes needs to be updated in order to be effective.

Run this program first. You can download it to a known clean computer and transfer by CD to the infected one, not by a flash or usb drive.

You can bypass the Recovery Console if you do not want this PC on your network.

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

sparrowdclxvi · Aug 3, 2009

Hi Ken

I'm downloading all the programs to my machine, and writing them to CD to use on the infected machine.

I'm not sure I understand this:

Run this program first. You can download it to a known clean computer and transfer by CD to the infected one, not by a flash or usb drive.

You can bypass the Recovery Console if you do not want this PC on your network.

Do you mean download MBAM to my desktop, run the update process and then copy MBAM to the infected machine? If so how?
Or do you mean something else?

Also, Microsoft Recovery Console requires an internet connection to be installed. The infected computer currently has no internet connection. I'll have to skip this part.

ken545 · Aug 3, 2009

Hi,

If your downloading Combofix from another computer and transfer it to the infected one by CD, the infected computer may or may not have internet access so its your call to install the Recovery Console or not. The reason for no usb drives is that they can possibly become infected also, we dont want that to happen.

As far as malwarebytes, its installed already so hang off on updating it until we see what CF found and removed

sparrowdclxvi · Aug 3, 2009

Logs below. It's bed time here, so I'll pick this up again tomorrow.

Thanks for all the help. :bigthumb:

ComboFix Log
ComboFix 09-08-03.03 - Mark 03/08/2009 21:46.1.1 - FAT32x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.531 [GMT 1:00]
Running from: c:\documents and settings\Mark\Desktop\ComboFix.exe
AV: Norton AntiVirus *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Mark\Application Data\none
c:\documents and settings\Mark\Favorites\Leamington Dog Training Club .url
c:\program files\WinPCap
c:\program files\WinPCap\daemon_mgm.exe
c:\program files\WinPCap\npf_mgm.exe
c:\program files\WinPCap\rpcapd.exe
C:\The Contract .LNK
c:\windows\Installer\WMEncoder.msi
c:\windows\system32\drivers\npf.sys
c:\windows\system32\Packet.dll
c:\windows\system32\pthreadVC.dll
c:\windows\system32\wpcap.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_NPF
-------\Service_NPF

((((((((((((((((((((((((( Files Created from 2009-07-03 to 2009-08-03 )))))))))))))))))))))))))))))))
.

2009-07-30 19:26 . 2009-07-30 19:26 -------- d-----w- c:\program files\Trend Micro
2009-07-30 19:26 . 2009-07-30 19:26 -------- d-----w- c:\program files\ERUNT
2009-07-30 19:14 . 2009-07-30 00:00 87888 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090730.007\naveng.sys
2009-07-30 19:14 . 2009-07-30 00:00 875728 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090730.007\navex15.sys
2009-07-30 19:14 . 2009-07-30 00:00 371248 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090730.007\eeCtrl.sys
2009-07-30 19:14 . 2009-07-30 00:00 259368 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090730.007\ecmsvr32.dll
2009-07-30 19:14 . 2009-07-30 00:00 2414128 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090730.007\cceraser.dll
2009-07-30 19:14 . 2009-07-30 00:00 177520 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090730.007\naveng32.dll
2009-07-30 19:14 . 2009-07-30 00:00 1181040 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090730.007\navex32a.dll
2009-07-30 19:14 . 2009-07-30 00:00 101936 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090730.007\eraser.sys
2009-07-30 16:36 . 2009-07-30 16:36 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-07-30 16:20 . 2009-07-30 16:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-07-30 16:20 . 2009-07-30 16:20 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-07-27 20:27 . 2009-07-27 20:27 -------- d-----w- c:\documents and settings\Mark\Application Data\Malwarebytes
2009-07-27 20:27 . 2009-07-13 12:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-27 20:27 . 2009-07-27 20:27 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-07-27 20:27 . 2009-07-13 12:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-07-27 20:27 . 2009-07-27 20:27 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-07-27 19:16 . 2009-07-27 19:16 -------- d-----r- c:\program files\Norton Support
2009-07-27 19:16 . 2009-07-27 19:16 -------- d-----w- c:\documents and settings\Mark\Local Settings\Application Data\Symantec
2009-07-27 19:12 . 2009-07-11 19:34 276344 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\IDSXpx86.sys
2009-07-27 19:12 . 2009-07-11 19:34 533880 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\Scxpx86.dll
2009-07-27 19:12 . 2009-07-11 19:34 451960 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\IDSxpx86.dll
2009-07-27 19:12 . 2009-07-11 19:34 293424 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\IDSvix86.sys
2009-07-27 19:12 . 2009-07-11 19:34 397360 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\IDSviA64.sys
2009-07-27 18:16 . 2009-07-27 18:16 36400 ----a-r- c:\windows\system32\drivers\SymIM.sys
2009-07-27 18:16 . 2009-07-27 18:16 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-07-27 18:16 . 2009-07-27 18:16 124464 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-07-27 18:16 . 2009-07-27 18:16 -------- d-----w- c:\program files\Symantec
2009-07-27 18:16 . 2009-07-27 18:16 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-07-27 18:16 . 2009-07-27 18:16 136840 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\patch25.dll
2009-07-27 18:16 . 2009-07-27 18:16 1290592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\SyKnAppS.dll
2009-07-27 18:15 . 2009-07-27 18:16 796016 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\CLT\cltLMSx.dll
2009-07-27 18:15 . 2009-07-27 18:15 -------- d-----w- c:\windows\system32\drivers\NAV
2009-07-27 18:15 . 2009-07-27 18:15 -------- d-----w- c:\program files\Windows Sidebar
2009-07-27 18:15 . 2009-07-27 18:15 -------- d-----w- c:\program files\Norton AntiVirus
2009-07-27 18:15 . 2009-07-27 18:15 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2009-07-27 18:12 . 2009-07-27 18:12 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
2009-07-27 18:12 . 2009-07-27 18:12 -------- d-----w- c:\program files\NortonInstaller
2009-07-27 16:44 . 2009-07-27 16:44 -------- d-----w- c:\program files\PrivacyCenter
2009-07-21 19:29 . 2009-07-21 19:29 -------- d-sh--w- C:\FOUND.009
2009-07-11 19:34 . 2009-07-11 19:34 276344 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSXpx86.sys
2009-07-11 19:34 . 2009-07-11 19:34 293424 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSvix86.sys
2009-07-11 19:34 . 2009-07-11 19:34 533880 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\Scxpx86.dll
2009-07-11 19:34 . 2009-07-11 19:34 451960 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSxpx86.dll
2009-07-11 19:34 . 2009-07-11 19:34 397360 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSviA64.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-27 18:16 . 2009-07-27 18:16 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-07-27 18:16 . 2009-07-27 18:16 7386 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-06-16 14:36 . 2005-08-16 15:57 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:36 . 2005-08-16 15:57 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-10 21:18 . 2009-06-10 21:18 -------- d-----w- c:\program files\iPod
2009-06-10 21:18 . 2009-06-10 21:18 -------- d-----w- c:\program files\iTunes
2009-06-10 21:17 . 2009-06-10 21:17 -------- d-----w- c:\program files\QuickTime
2009-06-10 21:05 . 2009-06-10 21:05 75048 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.2.0.23\SetupAdmin.exe
2009-06-05 10:42 . 2009-03-15 19:54 2060288 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-06-05 10:42 . 2008-11-08 19:20 39424 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-06-03 19:09 . 2005-08-16 15:57 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-07 15:32 . 2005-08-16 15:57 345600 ----a-w- c:\windows\system32\localspl.dll
2008-09-18 19:10 . 2008-09-18 19:10 75 --sh--r- c:\windows\CT4CET.bin
2006-11-11 11:01 . 2006-06-20 10:57 1890 --sha-w- c:\windows\system32\KGyGaAvL.sys
2006-07-20 07:55 . 2006-06-20 10:57 56 --sh--r- c:\windows\system32\0B045B0294.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-28 68856]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\HOMERunner.exe" [2008-12-09 234856]
"Creative Live! Cam Manager"="c:\program files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe" [2007-06-07 155648]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LaunchApp"="Alaunch" [X]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-06-07 94208]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-06-07 77824]
"Persistence"="c:\windows\system32\igfxpers.exe" [2005-06-07 114688]
"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2005-06-11 53248]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-08 98394]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-08 688218]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PCMService"="c:\program files\Acer\Acer Arcade\PCMService.exe" [2005-08-11 143360]
"EPM-DM"="c:\acer\epm\epm-dm.exe" [2005-08-11 200704]
"ePowerManagement"="c:\acer\ePM\ePM.exe" [2005-03-15 2893824]
"LManager"="c:\progra~1\LAUNCH~1\QtZgAcer.EXE" [2005-08-19 462848]
"eRecoveryService"="c:\program files\Acer\eRecovery\Monitor.exe" [2005-08-18 352256]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2004-09-13 49152]
"V0380Mon.exe"="c:\windows\V0380Mon.exe" [2007-04-05 32768]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_10\bin\jusched.exe" [2006-11-09 49263]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-05-13 177472]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-06-05 292136]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" - c:\windows\system32\HdAShCut.exe [2005-01-07 61952]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2005-08-09 14743552]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Acer\\Acer Arcade\\PCMService.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\SightSpeed\\SightSpeed.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP

xpsp2res.dll,-22009

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAV\1005000.086\SymEFA.sys [27/07/2009 19:16 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NAV\1005000.086\BHDrvx86.sys [27/07/2009 19:16 258608]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NAV\1005000.086\cchpx86.sys [27/07/2009 19:16 482352]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\IDSXpx86.sys [27/07/2009 20:12 276344]
R2 Norton AntiVirus;Norton AntiVirus;c:\program files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe [27/07/2009 19:16 115560]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [27/07/2009 19:46 101936]
R3 RLDesignVirtualAudioCableWdm;Live! Cam Virtual;c:\windows\system32\drivers\livecamv.sys [18/09/2008 20:07 31616]
S3 G3GRUMDM;G3G R USB Modem;c:\windows\system32\drivers\g3grumdm.sys [14/07/2006 10:26 26496]
S3 G3GRUSER;G3G R USB Serial;c:\windows\system32\drivers\g3gruser.sys [14/07/2006 10:26 23296]
S3 HPPLSBULK;HPPLSBULK;c:\windows\system32\drivers\hpplsbulk.sys [27/07/2006 16:46 9344]
S3 k600bus;Sony Ericsson 600i driver (WDM);c:\windows\system32\drivers\k600bus.sys [16/09/2006 17:27 52384]
S3 k600mdfl;Sony Ericsson 600i USB WMC Modem Filter;c:\windows\system32\drivers\k600mdfl.sys [16/09/2006 17:28 6096]
S3 k600mdm;Sony Ericsson 600i USB WMC Modem Drivers;c:\windows\system32\drivers\k600mdm.sys [16/09/2006 17:28 87456]
S3 V0380Afx;Creative Camera VF0380 Audio Effects Driver;c:\windows\system32\drivers\V0380Afx.sys [18/09/2008 20:23 142656]
S3 V0380Aud;Creative Camera VF0380 Noise Cancellation APO;c:\windows\system32\drivers\V0380Aud.sys [18/09/2008 20:23 94976]
S3 V0380Dev;Creative Camera VF0380 Driver;c:\windows\system32\drivers\V0380Vid.sys [18/09/2008 20:23 273152]
S3 V0380Vfx;Creative Camera VF0380 Video VFX Driver;c:\windows\system32\drivers\V0380Vfx.sys [18/09/2008 20:23 7168]
.
Contents of the 'Scheduled Tasks' folder

2009-02-23 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://global.acer.com/
uInternet Settings,ProxyOverride = <local>;*.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-03 21:53
Windows 5.1.2600 Service Pack 3 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton AntiVirus]
"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe\" /s \"Norton AntiVirus\" /m \"c:\program files\Norton AntiVirus\Engine\16.5.0.134\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2968)
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\INTEL\WIRELESS\BIN\EVTENG.EXE
c:\program files\INTEL\WIRELESS\BIN\S24EVMON.EXE
c:\acer\EMANAGER\ANBMSERV.EXE
c:\program files\COMMON FILES\APPLE\MOBILE DEVICE SUPPORT\BIN\APPLEMOBILEDEVICESERVICE.EXE
c:\program files\BONJOUR\MDNSRESPONDER.EXE
c:\program files\ACER\ACER ARCADE\KERNEL\TV\CLCAPSVC.EXE
c:\program files\ACER\ACER ARCADE\KERNEL\CLML_NTSERVICE\CLMLSERVER.EXE
c:\program files\ACER\ACER ARCADE\KERNEL\CLML_NTSERVICE\CLMLSERVICE.EXE
c:\windows\SYSTEM32\HPZIPM12.EXE
c:\program files\INTEL\WIRELESS\BIN\REGSRVC.EXE
c:\program files\CYBERLINK\SHARED FILES\RICHVIDEO.EXE
c:\program files\ACER\ACER ARCADE\KERNEL\TV\CLSCHED.EXE
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-08-03 21:56 - machine was rebooted
ComboFix-quarantined-files.txt 2009-08-03 20:56

Pre-Run: 24,648,941,568 bytes free
Post-Run: 24,526,913,536 bytes free

220 --- E O F --- 2009-07-15 17:59

HJT
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:58:00, on 03/08/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\WINDOWS\system32\hpzipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\Program Files\Acer\eRecovery\Monitor.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\WINDOWS\RTHDCPL.EXE
C:\acer\epm\epm-dm.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\V0380Mon.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [V0380Mon.exe] C:\WINDOWS\V0380Mon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [Creative Live! Cam Manager] "C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\hpzipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe (file missing)
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 10065 bytes

ken545 · Aug 3, 2009

Hey,

Your doing fine, Combofix removed some nasty stuff.

Your ok to go online with this computer, we need to do a few things.

You need to enable windows to show all files and folders, instructions Here

Go to VirusTotal and submit this file for analysis, just use the browse feature and then Send File, you will get a report back, post the report into this thread for me to see.

c:\windows\system32\0B045B0294.sys < ----This file

Now open Malwarebytes, check for updates and run the Quick Scan, post the log along with a new HJT log please

sparrowdclxvi · Aug 4, 2009

As you can see, MBAM has found two more files. I've removed them as well.

VirusTotal
File 0B045B0294.sys received on 2009.08.04 08:08:18 (UTC)Antivirus Version Last Update Result
a-squared 4.5.0.24 2009.08.04 -
AhnLab-V3 5.0.0.2 2009.08.03 -
AntiVir 7.9.0.240 2009.08.04 -
Antiy-AVL 2.0.3.7 2009.08.04 -
Authentium 5.1.2.4 2009.08.03 -
Avast 4.8.1335.0 2009.08.04 -
AVG 8.5.0.406 2009.08.03 -
BitDefender 7.2 2009.08.04 -
CAT-QuickHeal 10.00 2009.08.04 -
ClamAV 0.94.1 2009.08.04 -
Comodo 1859 2009.08.04 -
DrWeb 5.0.0.12182 2009.08.04 -
eSafe 7.0.17.0 2009.08.03 -
eTrust-Vet 31.6.6656 2009.08.04 -
F-Prot 4.4.4.56 2009.08.03 -
F-Secure 8.0.14470.0 2009.08.04 -
Fortinet 3.120.0.0 2009.08.03 -
GData 19 2009.08.04 -
Ikarus T3.1.1.64.0 2009.08.04 -
Jiangmin 11.0.800 2009.08.04 -
K7AntiVirus 7.10.809 2009.08.03 -
Kaspersky 7.0.0.125 2009.08.04 -
McAfee 5697 2009.08.03 -
McAfee+Artemis 5697 2009.08.03 -
McAfee-GW-Edition 6.8.5 2009.08.04 -
Microsoft 1.4903 2009.08.04 -
NOD32 4303 2009.08.04 -
Norman 6.01.09 2009.08.03 -
nProtect 2009.1.8.0 2009.08.04 -
Panda 10.0.0.14 2009.08.03 -
PCTools 4.4.2.0 2009.08.03 -
Prevx 3.0 2009.08.04 -
Rising 21.41.11.00 2009.08.04 -
Sophos 4.44.0 2009.08.04 -
Sunbelt 3.2.1858.2 2009.08.04 -
Symantec 1.4.4.12 2009.08.04 -
TheHacker 6.3.4.3.375 2009.08.01 -
TrendMicro 8.950.0.1094 2009.08.04 -
VBA32 3.12.10.9 2009.08.04 -
ViRobot 2009.8.4.1866 2009.08.04 -
VirusBuster 4.6.5.0 2009.08.03 -

Additional information
File size: 56 bytes
MD5...: f7e727016d3b399d9337c8640f7b5320
SHA1..: 02ce4af302c5b4f06631dfce051b0871984b5ac2
SHA256: 6b178a2a7392e1a320c6e27102ea1e7d6d82c5bea0b4769937ca8869a54c9ff9
ssdeep: 3:/lW6Ovan:A6n<BR>
PEiD..: -
TrID..: File type identification<BR>MS Flight Simulator Aircraft Performance Info (100.0%)
PEInfo: -
PDFiD.: -
RDS...: NSRL Reference Data Set<BR>-

MBAM Log
Malwarebytes' Anti-Malware 1.40
Database version: 2557
Windows 5.1.2600 Service Pack 3

04/08/2009 09:46:15
mbam-log-2009-08-04 (09-46-15).txt

Scan type: Quick Scan
Objects scanned: 97568
Time elapsed: 4 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25469879-3333-3333-83c1-456546545454} (Rogue.PrivacyCenter) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\PrivacyCenter\protector.exe (Rogue.PrivacyCenter) -> Quarantined and deleted successfully.

HJT
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:45:35, on 04/08/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\WINDOWS\system32\hpzipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Acer\eRecovery\Monitor.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\acer\epm\epm-dm.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\V0380Mon.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [V0380Mon.exe] C:\WINDOWS\V0380Mon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [Creative Live! Cam Manager] "C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\hpzipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe (file missing)
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 10318 bytes

ken545 · Aug 4, 2009

Good Morning,

That file looks ok and your HJT log is fine, how are things running now?

sparrowdclxvi · Aug 4, 2009

The computer seems fine now, thanks.

Shall I delete c:\Program Files\PrivacyCenter as it's still there?

ken545 · Aug 4, 2009

Do it this way to make sure it and all its contents are gone

Open Notepad Go to Start> All Programs> Assessories> Notepad ( this will only work with Notepad )and copy all the text inside the Codebox by highlighting it all and pressing CTRL C on your keyboard, then paste it into Notepad, make sure there is no space before and above Rootkit::

Code:

Folder::
C:\Program Files\PrivacyCenter

Save this as CFScript to your desktop.

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

sparrowdclxvi · Aug 4, 2009

ComboFix Log

ComboFix 09-08-03.03 - Mark 04/08/2009 14:11.2.1 - FAT32x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.559 [GMT 1:00]
Running from: c:\documents and settings\Mark\Desktop\Alex\ComboFix.exe
Command switches used :: c:\documents and settings\Mark\Desktop\Alex\CFScript.txt
AV: Norton AntiVirus *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\PrivacyCenter
c:\program files\PrivacyCenter\main.ico
c:\program files\PrivacyCenter\sound.wav

.
((((((((((((((((((((((((( Files Created from 2009-07-04 to 2009-08-04 )))))))))))))))))))))))))))))))
.

2009-08-04 08:06 . 2009-08-04 08:06 3942048 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-08-04 07:57 . 2009-07-11 19:34 276344 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSXpx86.sys
2009-08-04 07:57 . 2009-07-11 19:34 293424 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSvix86.sys
2009-08-04 07:57 . 2009-07-11 19:34 533880 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\Scxpx86.dll
2009-08-04 07:57 . 2009-07-11 19:34 451960 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSxpx86.dll
2009-08-04 07:57 . 2009-07-11 19:34 397360 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSviA64.sys
2009-08-03 18:14 . 2009-08-03 18:14 87888 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090803.050\naveng.sys
2009-08-03 18:14 . 2009-08-03 18:14 875728 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090803.050\navex15.sys
2009-08-03 18:14 . 2009-08-03 18:14 371248 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090803.050\eeCtrl.sys
2009-08-03 18:14 . 2009-08-03 18:14 259368 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090803.050\ecmsvr32.dll
2009-08-03 18:14 . 2009-08-03 18:14 2414128 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090803.050\cceraser.dll
2009-08-03 18:14 . 2009-08-03 18:14 177520 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090803.050\naveng32.dll
2009-08-03 18:14 . 2009-08-03 18:14 1181040 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090803.050\navex32a.dll
2009-08-03 18:14 . 2009-08-03 18:14 101936 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090803.050\eraser.sys
2009-07-30 19:26 . 2009-07-30 19:26 -------- d-----w- c:\program files\Trend Micro
2009-07-30 16:36 . 2009-07-30 16:36 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-07-30 16:20 . 2009-07-30 16:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-07-30 16:20 . 2009-07-30 16:20 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-07-27 20:27 . 2009-07-27 20:27 -------- d-----w- c:\documents and settings\Mark\Application Data\Malwarebytes
2009-07-27 20:27 . 2009-08-03 12:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-07-27 20:27 . 2009-08-03 12:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-07-27 20:27 . 2009-07-27 20:27 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-07-27 20:27 . 2009-07-27 20:27 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-07-27 19:16 . 2009-07-27 19:16 -------- d-----r- c:\program files\Norton Support
2009-07-27 19:16 . 2009-07-27 19:16 -------- d-----w- c:\documents and settings\Mark\Local Settings\Application Data\Symantec
2009-07-27 19:12 . 2009-07-11 19:34 276344 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\IDSXpx86.sys
2009-07-27 19:12 . 2009-07-11 19:34 533880 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\Scxpx86.dll
2009-07-27 19:12 . 2009-07-11 19:34 451960 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\IDSxpx86.dll
2009-07-27 19:12 . 2009-07-11 19:34 293424 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\IDSvix86.sys
2009-07-27 19:12 . 2009-07-11 19:34 397360 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090715.003\IDSviA64.sys
2009-07-27 18:16 . 2009-07-27 18:16 36400 ----a-r- c:\windows\system32\drivers\SymIM.sys
2009-07-27 18:16 . 2009-07-27 18:16 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-07-27 18:16 . 2009-07-27 18:16 124464 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-07-27 18:16 . 2009-07-27 18:16 -------- d-----w- c:\program files\Symantec
2009-07-27 18:16 . 2009-07-27 18:16 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-07-27 18:16 . 2009-07-27 18:16 136840 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\patch25.dll
2009-07-27 18:16 . 2009-07-27 18:16 1290592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\SyKnAppS.dll
2009-07-27 18:15 . 2009-07-27 18:16 796016 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\CLT\cltLMSx.dll
2009-07-27 18:15 . 2009-07-27 18:15 -------- d-----w- c:\windows\system32\drivers\NAV
2009-07-27 18:15 . 2009-07-27 18:15 -------- d-----w- c:\program files\Windows Sidebar
2009-07-27 18:15 . 2009-07-27 18:15 -------- d-----w- c:\program files\Norton AntiVirus
2009-07-27 18:15 . 2009-07-27 18:15 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2009-07-27 18:12 . 2009-07-27 18:12 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
2009-07-27 18:12 . 2009-07-27 18:12 -------- d-----w- c:\program files\NortonInstaller
2009-07-21 19:29 . 2009-07-21 19:29 -------- d-sh--w- C:\FOUND.009
2009-07-11 19:34 . 2009-07-11 19:34 276344 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSXpx86.sys
2009-07-11 19:34 . 2009-07-11 19:34 293424 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSvix86.sys
2009-07-11 19:34 . 2009-07-11 19:34 533880 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\Scxpx86.dll
2009-07-11 19:34 . 2009-07-11 19:34 451960 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSxpx86.dll
2009-07-11 19:34 . 2009-07-11 19:34 397360 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSviA64.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-07-27 18:16 . 2009-07-27 18:16 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-07-27 18:16 . 2009-07-27 18:16 7386 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-06-16 14:36 . 2005-08-16 15:57 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:36 . 2005-08-16 15:57 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-10 21:18 . 2009-06-10 21:18 -------- d-----w- c:\program files\iPod
2009-06-10 21:18 . 2009-06-10 21:18 -------- d-----w- c:\program files\iTunes
2009-06-10 21:17 . 2009-06-10 21:17 -------- d-----w- c:\program files\QuickTime
2009-06-10 21:05 . 2009-06-10 21:05 75048 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.2.0.23\SetupAdmin.exe
2009-06-05 10:42 . 2009-03-15 19:54 2060288 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-06-05 10:42 . 2008-11-08 19:20 39424 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-06-03 19:09 . 2005-08-16 15:57 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-07 15:32 . 2005-08-16 15:57 345600 ----a-w- c:\windows\system32\localspl.dll
2008-09-18 19:10 . 2008-09-18 19:10 75 --sh--r- c:\windows\CT4CET.bin
2006-11-11 11:01 . 2006-06-20 10:57 1890 --sha-w- c:\windows\system32\KGyGaAvL.sys
2006-07-20 07:55 . 2006-06-20 10:57 56 --sh--r- c:\windows\system32\0B045B0294.sys
.

((((((((((((((((((((((((((((( SnapShot@2009-08-03_20.54.23 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-08-04 10:41 . 2009-08-04 10:41 16384 c:\windows\Temp\Perflib_Perfdata_128.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-28 68856]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\HOMERunner.exe" [2008-12-09 234856]
"Creative Live! Cam Manager"="c:\program files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe" [2007-06-07 155648]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LaunchApp"="Alaunch" [X]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-06-07 94208]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-06-07 77824]
"Persistence"="c:\windows\system32\igfxpers.exe" [2005-06-07 114688]
"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2005-06-11 53248]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-08 98394]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-08 688218]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PCMService"="c:\program files\Acer\Acer Arcade\PCMService.exe" [2005-08-11 143360]
"EPM-DM"="c:\acer\epm\epm-dm.exe" [2005-08-11 200704]
"ePowerManagement"="c:\acer\ePM\ePM.exe" [2005-03-15 2893824]
"LManager"="c:\progra~1\LAUNCH~1\QtZgAcer.EXE" [2005-08-19 462848]
"eRecoveryService"="c:\program files\Acer\eRecovery\Monitor.exe" [2005-08-18 352256]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2004-09-13 49152]
"V0380Mon.exe"="c:\windows\V0380Mon.exe" [2007-04-05 32768]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_10\bin\jusched.exe" [2006-11-09 49263]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-05-13 177472]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-06-05 292136]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" - c:\windows\system32\HdAShCut.exe [2005-01-07 61952]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2005-08-09 14743552]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Acer\\Acer Arcade\\PCMService.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\SightSpeed\\SightSpeed.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP

xpsp2res.dll,-22009

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAV\1005000.086\SymEFA.sys [27/07/2009 19:16 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NAV\1005000.086\BHDrvx86.sys [27/07/2009 19:16 258608]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NAV\1005000.086\cchpx86.sys [27/07/2009 19:16 482352]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSXpx86.sys [04/08/2009 08:57 276344]
R2 Norton AntiVirus;Norton AntiVirus;c:\program files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe [27/07/2009 19:16 115560]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [27/07/2009 19:46 101936]
R3 RLDesignVirtualAudioCableWdm;Live! Cam Virtual;c:\windows\system32\drivers\livecamv.sys [18/09/2008 20:07 31616]
S3 G3GRUMDM;G3G R USB Modem;c:\windows\system32\drivers\g3grumdm.sys [14/07/2006 10:26 26496]
S3 G3GRUSER;G3G R USB Serial;c:\windows\system32\drivers\g3gruser.sys [14/07/2006 10:26 23296]
S3 HPPLSBULK;HPPLSBULK;c:\windows\system32\drivers\hpplsbulk.sys [27/07/2006 16:46 9344]
S3 k600bus;Sony Ericsson 600i driver (WDM);c:\windows\system32\drivers\k600bus.sys [16/09/2006 17:27 52384]
S3 k600mdfl;Sony Ericsson 600i USB WMC Modem Filter;c:\windows\system32\drivers\k600mdfl.sys [16/09/2006 17:28 6096]
S3 k600mdm;Sony Ericsson 600i USB WMC Modem Drivers;c:\windows\system32\drivers\k600mdm.sys [16/09/2006 17:28 87456]
S3 V0380Afx;Creative Camera VF0380 Audio Effects Driver;c:\windows\system32\drivers\V0380Afx.sys [18/09/2008 20:23 142656]
S3 V0380Aud;Creative Camera VF0380 Noise Cancellation APO;c:\windows\system32\drivers\V0380Aud.sys [18/09/2008 20:23 94976]
S3 V0380Dev;Creative Camera VF0380 Driver;c:\windows\system32\drivers\V0380Vid.sys [18/09/2008 20:23 273152]
S3 V0380Vfx;Creative Camera VF0380 Video VFX Driver;c:\windows\system32\drivers\V0380Vfx.sys [18/09/2008 20:23 7168]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - INT15.SYS
*NewlyCreated* - UBHELPER
.
Contents of the 'Scheduled Tasks' folder

2009-02-23 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://global.acer.com/
uInternet Settings,ProxyOverride = <local>;*.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-04 14:17
Windows 5.1.2600 Service Pack 3 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton AntiVirus]
"ImagePath"="\"c:\program files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe\" /s \"Norton AntiVirus\" /m \"c:\program files\Norton AntiVirus\Engine\16.5.0.134\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1024)
c:\windows\system32\igfxdev.dll
.
Completion time: 2009-08-04 14:18
ComboFix-quarantined-files.txt 2009-08-04 13:18
ComboFix2.txt 2009-08-03 20:56

Pre-Run: 24,575,836,160 bytes free
Post-Run: 24,549,720,064 bytes free

200 --- E O F --- 2009-07-15 17:59

HJT Log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:19:29, on 04/08/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Acer\eRecovery\Monitor.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\WINDOWS\RTHDCPL.EXE
C:\acer\epm\epm-dm.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\V0380Mon.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\imapi.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [V0380Mon.exe] C:\WINDOWS\V0380Mon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [Creative Live! Cam Manager] "C:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\hpzipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe (file missing)
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

--
End of file - 9924 bytes

ken545 · Aug 4, 2009

Hi,

Lets update your Java to make your system more secure

Go to your Control Panel and click on the Java Icon ( looks like a little coffee cup ) click on About and you should have Version 6 Update 14, if not proceed with the instructions.

Download the latest version Here save it, do not install it yet.

Java SE Runtime Environment (JRE)JRE 6 Update 14 <--The wording is confusing but this is what you need

Go to your Add Remove Programs in the Control Panel and uninstall any previous versions of Java
Reboot your computer
Install the latest version

You can verify the installation Here

How are things running now??

sparrowdclxvi · Aug 5, 2009

Eveything is working brilliantly, thank you. I'll point my friend to the donate section of this website.

Once again, thanks for all your help.

ken545 · Aug 5, 2009

Great, glad things are working better for you.

Java posts new updates faster than you change your socks, after I posted the Java update this new update was available , but it may have taken you to the new update automatically
Java SE Runtime Environment (JRE)JRE 6 Update 15

TFC <--Yours to keep, run it about once aweek to clean out the clutter.

Malwarebytes <-- Yours to keep also, check for updates and run a scan now and then.

Combofix <---Is not a general cleaning tool, just run it with supervision or you can bork your system

Click START then RUN
Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
When shown the disclaimer, Select "2"

The above procedure will:

Delete the following:
- ComboFix and its associated files and folders.
- VundoFix backups, if present
- The C:\Deckard folder, if present
- The C:_OtMoveIt folder, if present
Reset the clock settings.
Hide file extensions, if required.
Hide System/Hidden files, if required.
Reset System Restore.

How did I get infected in the first place ?
Read these links and find out how to prevent getting infected again.
Tutorial for System Restore <-- Do this first to prevent yourself from being reinfected.
WhattheTech
Grinler BleepingComputer
GeeksTo Go
Dslreports

Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster and Spyware Guard, they will conflict with the TeaTimer in Spybot , you can still install Spybot Search and Destroy but do not enable the TeaTimer .

Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community

Spybot Search and Destroy 1.6
Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
IE-Spyad
IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.

Safe Surfn
Ken

Privacy Center Malware - Unable to remove

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ken545

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sparrowdclxvi

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ken545

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sparrowdclxvi

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ken545

Emeritus-Security Expert

sparrowdclxvi

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ken545

Emeritus-Security Expert

sparrowdclxvi

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ken545

Emeritus-Security Expert

sparrowdclxvi

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ken545

Emeritus-Security Expert

sparrowdclxvi

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ken545

Emeritus-Security Expert

sparrowdclxvi

New member

ken545

Emeritus-Security Expert