Problem Removing Smitfraud-C.Toolbar.888.

[audio]

Please advise on how this infection can be permanently removed fro my PC.
Tools tried include: Adaware Personal, Norton Anti-Virus, Rogue Remover, SmitfraudFix, SpyBot, Stinger, VundoFix. (each used in safe mode and normal mode as appropriate)
Scan Reports follow from: e-trust Antivirus Web Scanner, VundoFix, HijackThis.


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e-trust AVW Scan Report
Scan Results: 43012 files scanned. 1 virus was detected.

File Infection Status Path
efcaxuv.dll Win32/Chisyne!generic cannot cure C:\WINDOWS\system32\


**********
VundoFix Files Found
C:\Windows\system32\psblpous.dll


**********
HJT Log Report
Logfile of HijackThis v1.99.1
Scan saved at 08:10:45, on 09/05/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\VMware\VMware Workstation\Programs\vmware-authd.exe
C:\WINDOWS\System32\vmnetdhcp.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Portable Applications\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\retadpu1000272.exe
C:\WINDOWS\System32\PPATCH~1\attrib.exe
C:\Program Files\Common Files\a?sembly\?ti2evxx.exe
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\acrobat_sl.exe
C:\Program Files\Roxio\GoBack\GBTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Portable Applications\PStart\PStart.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0FAF0937-8112-4596-8322-DF4589338BA8} - C:\WINDOWS\System32\yfeepwwm.dll
O2 - BHO: (no name) - {1D97DB62-3584-3C00-F23F-1AE34CE5FBBC} - C:\WINDOWS\System32\nkssuj.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {66C8550A-1523-4611-AE8A-35E722C248F1} - C:\WINDOWS\System32\ssqpp.dll (file missing)
O2 - BHO: (no name) - {73F3E61B-7EF7-4B46-BE45-2A47D679F527} - C:\WINDOWS\System32\pmkjj.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Portable Applications\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {8A1EA150-47FE-4832-989B-2A5C2899180A} - C:\WINDOWS\System32\sstqn.dll (file missing)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {D2692EE8-4795-44F4-A8FF-8FAC5D4FE947} - C:\WINDOWS\system32\efcaxuv.dll
O2 - BHO: (no name) - {E1B39736-7E5B-4572-8280-57D482B422B1} - C:\WINDOWS\System32\mllml.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Portable Applications\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu1000272.exe 61A847B5BBF72813329B385475FB01F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310
O4 - HKLM\..\Run: [WindowsService] rundll32.exe "C:\WINDOWS\System32\mgbgkgfh.dll",realset
O4 - HKLM\..\Run: [SManager] smanager.7.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O4 - HKCU\..\Run: [Erso] "C:\WINDOWS\System32\PPATCH~1\attrib.exe" -vt yazb
O4 - HKCU\..\Run: [Nfoj] "C:\Program Files\Common Files\a?sembly\?ti2evxx.exe"
O4 - Startup: freeCommander.lnk = C:\Portable Applications\FreeCommander\freeCommander.exe
O4 - Startup: PStart.lnk = C:\Portable Applications\PStart\PStart.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135223805812
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O20 - Winlogon Notify: efcaxuv - C:\WINDOWS\SYSTEM32\efcaxuv.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: winjvd32 - C:\WINDOWS\SYSTEM32\winjvd32.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: GBPoll - Roxio, Inc. - C:\Program Files\Roxio\GoBack\GBPoll.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - Unknown owner - C:\Program Files\VMware\VMware Workstation\Programs\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\System32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - Unknown owner - C:\WINDOWS\system32\vmnat.exe

 

[Shaba]

Hi audio

Look in your control panels add/remove programs for any of these and uninstall them:

Oin
Yazzle by Oin
Purityscan by Oin
Snowballwars by Oin
or anything similar with Oin or Outerinfo in it.
Zolero
Tizzletalk
MediaTickets
Cowabanga
and any other programs you didn't install or don't recognize - if your not sure please ask first

Download and run this uninstaller:
http://www.outerinfo.com/OiUninstaller.exe

Please download VundoFix.exe to your desktop.

• Double-click VundoFix.exe to run it.
• Click the Scan for Vundo button.
• Once the scan is complete, Right Click inside the listbox (white box) and click add more files
• Copy&Paste the 2 entries below into the top 2 boxes
  
  C:\WINDOWS\SYSTEM32\efcaxuv.dll
  C:\WINDOWS\system32\vuxacfe.*
  
• Click Add Files and Click Close Window
• You will receive a prompt asking if you want to remove the files, click YES
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will reboot your computer, click OK.
• Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.

Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

 

[audio]

Hi Shaba,

1. Checked for programs installed as recommeded. None of of those in your list were found.

2. All other programs were installed by me and are recognised.

3. OiUnistaller.exe downloaded and run as suggested. No report was generated by this process.
What is the type/nature of the malware this removes?

4. VundoFix.exe downloaded again and run including additional files as requested.

5. Vundo.txt and HJT log follow

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VUNDO.TXT
C:\WINDOWS\System32\ddayy.dll
C:\WINDOWS\system32\yrugicot.dll
C:\WINDOWS\System32\yyadd.bak2
C:\WINDOWS\System32\yyadd.ini

Beginning removal...

Attempting to delete C:\WINDOWS\System32\ddayy.dll
C:\WINDOWS\System32\ddayy.dll Has been deleted!

Attempting to delete C:\WINDOWS\SYSTEM32\efcaxuv.dll
C:\WINDOWS\SYSTEM32\efcaxuv.dll Could not be deleted.

Attempting to delete C:\WINDOWS\system32\yrugicot.dll
C:\WINDOWS\system32\yrugicot.dll Has been deleted!

Attempting to delete C:\WINDOWS\System32\yyadd.bak2
C:\WINDOWS\System32\yyadd.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\System32\yyadd.ini
C:\WINDOWS\System32\yyadd.ini Has been deleted!

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\SYSTEM32\efcaxuv.dll
C:\WINDOWS\SYSTEM32\efcaxuv.dll Has been deleted!

Performing Repairs to the registry.
Done!

**********
Logfile of HijackThis v1.99.1
Scan saved at 16:33:20, on 09/05/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\VMware\VMware Workstation\Programs\vmware-authd.exe
C:\WINDOWS\System32\vmnetdhcp.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Portable Applications\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\retadpu1000272.exe
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\acrobat_sl.exe
C:\Program Files\Roxio\GoBack\GBTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Portable Applications\FreeCommander\freeCommander.exe
C:\Portable Applications\PStart\PStart.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0FAF0937-8112-4596-8322-DF4589338BA8} - C:\WINDOWS\System32\yfeepwwm.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {66C8550A-1523-4611-AE8A-35E722C248F1} - C:\WINDOWS\System32\ssqpp.dll (file missing)
O2 - BHO: (no name) - {73F3E61B-7EF7-4B46-BE45-2A47D679F527} - C:\WINDOWS\System32\pmkjj.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Portable Applications\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {8A1EA150-47FE-4832-989B-2A5C2899180A} - C:\WINDOWS\System32\sstqn.dll (file missing)
O2 - BHO: (no name) - {8D2EE775-ACFD-4C3F-9DDA-1E5A8E6D1933} - C:\WINDOWS\System32\ddayy.dll (file missing)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {D2692EE8-4795-44F4-A8FF-8FAC5D4FE947} - C:\WINDOWS\system32\efcaxuv.dll (file missing)
O2 - BHO: (no name) - {E1B39736-7E5B-4572-8280-57D482B422B1} - C:\WINDOWS\System32\mllml.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Portable Applications\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu1000272.exe 61A847B5BBF72813329B385475FB01F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310
O4 - HKLM\..\Run: [WindowsService] rundll32.exe "C:\WINDOWS\System32\mgbgkgfh.dll",realset
O4 - HKLM\..\Run: [SManager] smanager.7.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O4 - Startup: freeCommander.lnk = C:\Portable Applications\FreeCommander\freeCommander.exe
O4 - Startup: PStart.lnk = C:\Portable Applications\PStart\PStart.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135223805812
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: winjvd32 - C:\WINDOWS\SYSTEM32\winjvd32.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: GBPoll - Roxio, Inc. - C:\Program Files\Roxio\GoBack\GBPoll.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - Unknown owner - C:\Program Files\VMware\VMware Workstation\Programs\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\System32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - Unknown owner - C:\WINDOWS\system32\vmnat.exe

 

[Shaba]

Hi

3. Outerinfo adware, also known as purityscan

It removed these:

O4 - HKCU\..\Run: [Erso] "C:\WINDOWS\System32\PPATCH~1\attrib.exe" -vt yazb
O4 - HKCU\..\Run: [Nfoj] "C:\Program Files\Common Files\a?sembly\?ti2evxx.exe"

Open HijackThis, click do a system scan only and checkmark these:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {0FAF0937-8112-4596-8322-DF4589338BA8} - C:\WINDOWS\System32\yfeepwwm.dll
O2 - BHO: (no name) - {66C8550A-1523-4611-AE8A-35E722C248F1} - C:\WINDOWS\System32\ssqpp.dll (file missing)
O2 - BHO: (no name) - {73F3E61B-7EF7-4B46-BE45-2A47D679F527} - C:\WINDOWS\System32\pmkjj.dll (file missing)
O2 - BHO: (no name) - {8A1EA150-47FE-4832-989B-2A5C2899180A} - C:\WINDOWS\System32\sstqn.dll (file missing)
O2 - BHO: (no name) - {8D2EE775-ACFD-4C3F-9DDA-1E5A8E6D1933} - C:\WINDOWS\System32\ddayy.dll (file missing)
O2 - BHO: (no name) - {D2692EE8-4795-44F4-A8FF-8FAC5D4FE947} - C:\WINDOWS\system32\efcaxuv.dll (file missing)
O2 - BHO: (no name) - {E1B39736-7E5B-4572-8280-57D482B422B1} - C:\WINDOWS\System32\mllml.dll (file missing)
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu1000272.exe 61A847B5BBF72813329B385475FB01F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310
O4 - HKLM\..\Run: [WindowsService] rundll32.exe "C:\WINDOWS\System32\mgbgkgfh.dll",realset
O4 - HKLM\..\Run: [SManager] smanager.7.exe
O20 - Winlogon Notify: winjvd32 - C:\WINDOWS\SYSTEM32\winjvd32.dll

Close all windows including browser and press fix checked.

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/

• Install AVG Anti-Spyware by double clicking the installer.
• Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
• On the main screen under Your Computer's security.
  • Click on Change state next to Resident shield. It should now change to inactive.
  • Click on Change state next to Automatic updates. It should now change to inactive.
  • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
  • Wait until you see the Update succesfull message.
• Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
______________________________

Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

______________________________

Delete if present:

C:\WINDOWS\System32\yfeepwwm.dll
C:\WINDOWS\retadpu1000272.exe
C:\WINDOWS\System32\mgbgkgfh.dll
C:\WINDOWS\SYSTEM32\winjvd32.dll

Please do a search:

• Go "Start">"Search">"All Files and Folders"
• Enter smanager.7.exe in "All or part of file name"
• Select "More advanced options"
• Check-mark "Search System Folders", "Search hidden files and folders", and "Search subfolders".
• Click "Search". Right click the file and select delete.

Empty Recycle Bin.

NOTE: That file may not exist at all! If it doesn't, just skip the step above.
______________________________

Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Clean out your Temporary Internet files. Proceed like this:

Quit Internet Explorer, all browsers and quit any instances of Windows Explorer.

For Internet Explorer 7

• Click Start, click Control Panel, and then double-click Internet Options.
• On the General tab, click Delete... under Browsing History.
• Next to Temporary Internet Files, click Delete files, and then click OK.
• Next to Cookies, click Delete cookies, and then click OK.
• Next to History, click Delete history, and then click OK.
• Click the Close button.
• Click OK.

For Internet Explorer 4.x - 6.x

• Click Start, click Control Panel, and then double-click Internet Options.
• On the General tab, click Delete Files under Temporary Internet Files.
• In the Delete Files dialog box, tick the Delete all offline content check box, and then click OK.
• On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
• Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
• Click OK.

For Netscape 4.x and Up

• Click Edit from the Netscape menubar.
• Click Preferences... from the Edit menu.
• Expand the Advanced menu by clicking the triangle sign.
• Click Cache.
• Click both the Clear Memory Cache and the Clear Disk Cache buttons.

For Mozilla 1.x and Up

• Click Edit from the Mozilla menubar.
• Click Preferences... from the Edit menu.
• Expand the Advanced menu by clicking the plus sign.
• Click Cache.
• Click the Clear Cache button.

For Opera

• Click File from the Opera menubar.
• Click Preferences... from the File menu.
• Click the History and Cache menu.
• Click the two Clear buttons next to Typed in addresses and Visited addresses (history) and click the Empty now button to clear the Disk cache.
• Click Ok to close the Preferences menu.

Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.

• Click on Scanner on the toolbar.
• Click on the Settings tab.
  • Under How to act?
    • Click on Recommended Action and choose Quarantine from the popup menu.
  • Under How to scan?
    • All checkboxes should be ticked.
  • Under Possibly unwanted software:
    • All checkboxes should be ticked.
  • Under Reports:
    • Select Automatically generate report after every scan and uncheck Only if threats were found.
  • Under What to scan?
    • Select Scan every file.
• Click on the Scan tab.
• Click on Complete System Scan to start the scan process.
• Let the program scan the machine.
• When the scan has finished, follow the instructions below.
  IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
  • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button. (3)
    
    
• When done, click the Save Scan Report button. (4)
  • Click the Save Report as button.
  • Save the report to your Desktop.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Reboot in Normal Mode.
______________________________

Please post:

1. AVG Anti-Spyware log
2. A new HijackThis log

You may need several replies to post the requested logs, otherwise they might get cut off.

 

[audio]

Hi again Shaba,

The proceedure you supplied has been followed and completed.
**********
COMMENTS:
C:\WINDOWS\System32\yfeepwwm.dll - Not present
C:\WINDOWS\retadpu1000272.exe - Deleted as instructed
C:\WINDOWS\System32\mgbgkgfh.dll - Deleted as instructed
C:\WINDOWS\SYSTEM32\winjvd32.dll - Required FileASSASSIN to delete

For Internet Explorer 4.x - 6.x - Reset Web Settings - not present

**********
HJT LOG FILE REPORT
Logfile of HijackThis v1.99.1
Scan saved at 07:29:46, on 10/05/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\VMware\VMware Workstation\Programs\vmware-authd.exe
C:\WINDOWS\System32\vmnetdhcp.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Portable Applications\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Roxio\GoBack\GBTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Portable Applications\FreeCommander\freeCommander.exe
C:\Portable Applications\PStart\PStart.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\hijackthis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Portable Applications\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Portable Applications\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O4 - Startup: freeCommander.lnk = C:\Portable Applications\FreeCommander\freeCommander.exe
O4 - Startup: PStart.lnk = C:\Portable Applications\PStart\PStart.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135223805812
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: winjvd32 - winjvd32.dll (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: GBPoll - Roxio, Inc. - C:\Program Files\Roxio\GoBack\GBPoll.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - Unknown owner - C:\Program Files\VMware\VMware Workstation\Programs\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\System32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - Unknown owner - C:\WINDOWS\system32\vmnat.exe

**********
AVG ANTI SPYWARE REPORT
This report is in excess of 526,000 characters long and will require approximately 26 posts to complete. Might it be preferrable to email this to you? If so please indicate where you would like it sent to. (Private Message). I will of course post the full report here if this it what you require.

 

[Shaba]

Hi

"C:\WINDOWS\SYSTEM32\winjvd32.dll - Required FileASSASSIN to delete"

Kind of expected - I would have instructed KillBox next

You can edit out all cookies etc.

If that's not enough to shrink size, then please upload it to some place (like rapidshare) and post back link there, please

 

[audio]

Hi Shaba,

The majority of the AVG Anti Spyware Report concerned Mozilla tracking cookies. These have been removed as suggested.

**********
EDITED AVG ANTI SPYWARE REPORT
---------------------------------------------------------
AVG Anti-Spyware - Scan Report - EDITED TO REMOVE REFERENCES TO TRACKING COOKIES
---------------------------------------------------------

+ Created at: 07:19:51 10/05/2007

+ Scan result:



HKU\S-1-5-21-220523388-1767777339-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.sti\OpenWithList -> Adware.AlfaCleaner : Cleaned with backup (quarantined).
C:\RECYCLER\NPROTECT\00005003.dll -> Adware.BHO : Cleaned with backup (quarantined).
C:\hijackthis\backups\backup-20070509-182418-710.dll -> Adware.BHO : Cleaned with backup (quarantined).
C:\RECYCLER\NPROTECT\00004549.dll -> Adware.PurityScan : Cleaned with backup (quarantined).
C:\RECYCLER\NPROTECT\00004550.EXE -> Adware.PurityScan : Cleaned with backup (quarantined).
F:\!Working\SFRemover\OiUninstaller.exe -> Adware.PurityScan : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Clickspring -> Adware.PurityScan : Cleaned with backup (quarantined).
C:\RECYCLER\NPROTECT\00004843.dll -> Adware.Virtumonde : Cleaned with backup (quarantined).
C:\VundoFix Backups\efcaxuv.dll.bad -> Adware.Virtumonde : Cleaned with backup (quarantined).
F:\Software\To Evaluate\Portable\JauntePE\jauntepe.zip/JauntePE/JauntePE/JPE Examples/PStart1/PStart_portable.exe -> Backdoor.Bifrost : Cleaned with backup (quarantined).
F:\Software\To Evaluate\Portable\JauntePE\jauntepe.zip/JauntePE/JauntePE/JPE Examples/PStart2/PStart_portable.exe -> Backdoor.Bifrost : Cleaned with backup (quarantined).
F:\Software\To Evaluate\Portable\JauntePE\jauntepe\JauntePE\JauntePE\JPE Examples\PStart1\PStart_portable.exe -> Backdoor.Bifrost : Cleaned with backup (quarantined).
F:\Software\To Evaluate\Portable\JauntePE\jauntepe\JauntePE\JauntePE\JPE Examples\PStart2\PStart_portable.exe -> Backdoor.Bifrost : Cleaned with backup (quarantined).
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Applications 01\Contents\Nero 7.0 Premium\Application\Nero7Keygen.exe -> Backdoor.Hupigon : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0383971.exe -> Downloader.Agent.bls : Cleaned with backup (quarantined).
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Portable Applications 01\CD-A\Contents\ClamWin Portable v 0.88.4\Application\ClamWinPortable\ClamWinPortable.exe -> Downloader.QQHelper.gt : Cleaned with backup (quarantined).
F:\!Working\BartPE\Toolkit(JK)\Include\ANTIVTST\EICAR.COM.TXT -> Not-A-Virus.Test.Eicar : Cleaned with backup (quarantined).
F:\!Working\BartPE\Toolkit(JK)\Include\ANTIVTST\EICAR.COM/eicar.com -> Not-A-Virus.Test.Eicar : Cleaned with backup (quarantined).
F:\Software\To Evaluate\Netobjects Netobjects Fusion 10 v.10.0 serial keygen.zip/Netobjects Netobjects Fusion 10 v.10.0.exe -> Trojan.Agent.qt : Cleaned with backup (quarantined).
C:\RECYCLER\NPROTECT\00004553.exe -> Trojan.Small : Cleaned with backup (quarantined).
F:\Software\To Evaluate\WinACE WinRAR WinZip WinISO + password & cracker.zip/WinISO/WinISO_crk.exe -> Trojan.Small : Cleaned with backup (quarantined).


::Report end

 

[Shaba]

Hi

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then start to download the latest definition files.
• Once the scanner is installed and the definitions downloaded, click Next.
• Now click on Scan Settings
• In the scan settings make sure that the following are selected:
  
  o Scan using the following Anti-Virus database:
  
  + Extended (If available otherwise Standard)
  
  o Scan Options:
  
  + Scan Archives
  + Scan Mail Bases
  
• Click OK
• Now under select a target to scan select My Computer
• The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
• Now click on the Save as Text button
• Save the file to your desktop.
• Copy and paste that information in your next post.

Post:

- a fresh HijackThis log
- kaspersky report

 

[audio]

Hi once again Shaba,

The proceedure you supplied has been followed and completed. The HJT and Kaspersky log reports follow in two posts due to size.

**********
Logfile of HijackThis v1.99.1
Scan saved at 16:23:54, on 10/05/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\VMware\VMware Workstation\Programs\vmware-authd.exe
C:\WINDOWS\System32\vmnetdhcp.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Portable Applications\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Roxio\GoBack\GBTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Portable Applications\FreeCommander\freeCommander.exe
C:\Portable Applications\PStart\PStart.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Portable Applications\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Portable Applications\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O4 - Startup: freeCommander.lnk = C:\Portable Applications\FreeCommander\freeCommander.exe
O4 - Startup: PStart.lnk = C:\Portable Applications\PStart\PStart.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135223805812
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: winjvd32 - winjvd32.dll (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: GBPoll - Roxio, Inc. - C:\Program Files\Roxio\GoBack\GBPoll.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - Unknown owner - C:\Program Files\VMware\VMware Workstation\Programs\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\System32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - Unknown owner - C:\WINDOWS\system32\vmnat.exe

 

[audio]

Part two of post - Kaspersky Log Report

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, May 10, 2007 4:18:06 PM
Operating System: Microsoft Windows XP Professional, Service Pack 1 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 10/05/2007
Kaspersky Anti-Virus database records: 316172
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\

Scan Statistics:
Total number of scanned objects: 271025
Number of viruses found: 13
Number of infected objects: 59
Number of suspicious objects: 0
Duration of the scan process: 06:48:20

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\04ae072edc2b9fbb22e464f7bf2c1d9a_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\13d49dee52551c5216738072f45ef01a_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\1ed987fa7082c571b5e5123e5dcec482_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\75dfc645bf6490b801ca5e60975d8b09_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\94d5bd0c8f3112cbdb37e61cafde18c0_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\bb52b3f129ef9b8da081ca9afd6ef069_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\c58c3f1028bd79b0ad509f6e3de547b4_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\c5c814d632521aff9ca691daba937fc2_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\01880000.VBN Infected: Trojan-Spy.Win32.VBStat.h skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\03700000.VBN/Setup.exe Infected: P2P-Worm.Win32.VB.dw skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\03700000.VBN ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\03700000.VBN CryptZ: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0A000000.VBN Infected: Trojan-Spy.Win32.VBStat.h skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0A200000.VBN/eicar.com Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0A200000.VBN ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0A200000.VBN CryptZ: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0A200002.VBN Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0B3C0000.VBN Infected: Trojan-Spy.Win32.VBStat.h skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0B800000.VBN Infected: Trojan-Spy.Win32.VBStat.h skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton Personal Firewall\Log\Confdntl.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton Personal Firewall\Log\Content.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton Personal Firewall\Log\Privacy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton Personal Firewall\Log\Restrict.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton Personal Firewall\Log\Spam.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton Personal Firewall\Log\WebHist.log Object is locked skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\JK's Toolkit 01\JK's Toolkit 01.iso/ANTIVTST/EICAR.COM;1/eicar.com Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\JK's Toolkit 01\JK's Toolkit 01.iso/ANTIVTST/EICAR.COM;1 Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\JK's Toolkit 01\JK's Toolkit 01.iso/ANTIVTST/EICAR.COM.TXT;1 Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\JK's Toolkit 01\JK's Toolkit 01.iso ISO image: infected - 3 skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/????/eicar.com Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/???? Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/?????? Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso ISO image: infected - 3 skipped
C:\Documents and Settings\John\Application Data\Adobe\Acrobat\7.0\OfficePC.err Object is locked skipped
C:\Documents and Settings\John\Application Data\Adobe\Acrobat\7.0\Updater\udlog.txt Object is locked skipped
C:\Documents and Settings\John\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\John\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\John\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\John\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\John\Local Settings\History\History.IE5\MSHist012007051020070511\index.dat Object is locked skipped
C:\Documents and Settings\John\Local Settings\Temp\AcrFDE3.tmp Object is locked skipped
C:\Documents and Settings\John\Local Settings\Temp\hpodvd09.log Object is locked skipped
C:\Documents and Settings\John\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\John\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\John\NTUSER.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\gobackio.bin Object is locked skipped
C:\Portable Applications\CmdoW\cmdow.exe Infected: not-a-virus:RiskTool.Win32.HideWindows skipped
C:\Portable Applications\Thunderbird Portable\Data\profile\Mail\Local Folders\Trash/[From John Kewley <jkjob@cookridge.e7even.com>][Date Thu, 19 Oct 2006 19:03:09 +0100]/UNNAMED/[From brian baker <brian.baker@fcradio.net>][Date Mon, 23 8‘|ÿÿÿÿ2‘|«‘|ë‘| 2006 14:00:14 +0100]/docs.zip/docs.msg.bat Infected: Email-Worm.Win32.Warezov.fb skipped
C:\Portable Applications\Thunderbird Portable\Data\profile\Mail\Local Folders\Trash/[From John Kewley <jkjob@cookridge.e7even.com>][Date Thu, 19 Oct 2006 19:03:09 +0100]/UNNAMED/[From brian baker <brian.baker@fcradio.net>][Date Mon, 23 8‘|ÿÿÿÿ2‘|«‘|ë‘| 2006 14:00:14 +0100]/docs.zip Infected: Email-Worm.Win32.Warezov.fb skipped
C:\Portable Applications\Thunderbird Portable\Data\profile\Mail\Local Folders\Trash/[From John Kewley <jkjob@cookridge.e7even.com>][Date Thu, 19 Oct 2006 19:03:09 +0100]/UNNAMED Infected: Email-Worm.Win32.Warezov.fb skipped
C:\Portable Applications\Thunderbird Portable\Data\profile\Mail\Local Folders\Trash Mail Berkeley mbox: infected - 3 skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Norton Personal Firewall\nisum.dat Object is locked skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0380413.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.ir skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0382193.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.ir skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0383968.dll Infected: Trojan.Win32.Agent.qt skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0383972.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.hb skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0384163.dll Infected: not-a-virus:AdWare.Win32.PurityScan.ak skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0384164.EXE Infected: not-a-virus:AdWare.Win32.PurityScan.fn skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0384165.dll Infected: Packed.Win32.Klone.j skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0384166.dll Infected: Packed.Win32.Klone.j skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0384167.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jg skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\change.log Object is locked skipped
C:\VundoFix Backups\yrugicot.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.ir skipped
C:\WINDOWS\Debug\oakley.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\vmnetdhcp.leases Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\WINDOWS\{00000001-00000000-00000007-00001102-00000004-20021102}.CDF Object is locked skipped
F:\!Working\SFRemover\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
F:\!Working\SFRemover\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
F:\!Working\SFRemover\SmitfraudFix.exe RarSFX: infected - 2 skipped
F:\!Working\SFRemover\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
F:\!Working\BartPE\Toolkit(JK)\Include\ANTIVTST\EICAR.COM/eicar.com Infected: EICAR-Test-File skipped
F:\!Working\BartPE\Toolkit(JK)\Include\ANTIVTST\EICAR.COM ZIP: infected - 1 skipped
F:\Software\Apps to Archive\Portable\Commandline Window Utility v 1.4.3\cmdow.zip/cmdow.exe Infected: not-a-virus:RiskTool.Win32.HideWindows skipped
F:\Software\Apps to Archive\Portable\Commandline Window Utility v 1.4.3\cmdow.zip ZIP: infected - 1 skipped
F:\Software\Apps to Archive\Portable\Commandline Window Utility v 1.4.3\cmdow\cmdow.exe Infected: not-a-virus:RiskTool.Win32.HideWindows skipped
G:\Data Partition Backup Taken Mar 26 2006\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso/????/????/eicar.com Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Mar 26 2006\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso/????/???? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Mar 26 2006\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso/????/?????? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Mar 26 2006\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso ISO image: infected - 3 skipped
G:\Data Partition Backup Taken Mar 26 2006\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/????/eicar.com Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Mar 26 2006\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/???? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Mar 26 2006\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/?????? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Mar 26 2006\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso ISO image: infected - 3 skipped
G:\Data Partition Backup Taken Nov 20 2005\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso/????/????/eicar.com Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Nov 20 2005\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso/????/???? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Nov 20 2005\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso/????/?????? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Nov 20 2005\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso ISO image: infected - 3 skipped
G:\Data Partition Backup Taken Nov 20 2005\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/????/eicar.com Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Nov 20 2005\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/???? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Nov 20 2005\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/?????? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Nov 20 2005\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso ISO image: infected - 3 skipped
G:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
G:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\change.log Object is locked skipped

Scan process completed.

 

[Shaba]

Hi

Empty these folders:

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine
C:\VundoFix Backups

Empty Recycle Bin

Empty Trash folder in Thunderbird Portable.

Re-scan with kaspersky

Post:

- a fresh HijackThis log
- kaspersky report

 

[audio]

Hi Shaba,

Deletions and re-scans conducted as advised. Report logs follow in seperate posts due to size.
PART 1 OF 2
**********
Logfile of HijackThis v1.99.1
Scan saved at 07:26:46, on 11/05/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\VMware\VMware Workstation\Programs\vmware-authd.exe
C:\WINDOWS\System32\vmnetdhcp.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Portable Applications\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Roxio\GoBack\GBTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Portable Applications\FreeCommander\freeCommander.exe
C:\Portable Applications\PStart\PStart.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\hijackthis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Portable Applications\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Portable Applications\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O4 - Startup: freeCommander.lnk = C:\Portable Applications\FreeCommander\freeCommander.exe
O4 - Startup: PStart.lnk = C:\Portable Applications\PStart\PStart.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135223805812
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: winjvd32 - winjvd32.dll (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: GBPoll - Roxio, Inc. - C:\Program Files\Roxio\GoBack\GBPoll.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - Unknown owner - C:\Program Files\VMware\VMware Workstation\Programs\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\System32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - Unknown owner - C:\WINDOWS\system32\vmnat.exe

 

[audio]

PART 2 OF 2
**********
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, May 11, 2007 7:24:39 AM
Operating System: Microsoft Windows XP Professional, Service Pack 1 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 10/05/2007
Kaspersky Anti-Virus database records: 316356
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\

Scan Statistics:
Total number of scanned objects: 272079
Number of viruses found: 10
Number of infected objects: 44
Number of suspicious objects: 0
Duration of the scan process: 06:49:10

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\04ae072edc2b9fbb22e464f7bf2c1d9a_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\13d49dee52551c5216738072f45ef01a_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\1ed987fa7082c571b5e5123e5dcec482_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\75dfc645bf6490b801ca5e60975d8b09_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\94d5bd0c8f3112cbdb37e61cafde18c0_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\bb52b3f129ef9b8da081ca9afd6ef069_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\c58c3f1028bd79b0ad509f6e3de547b4_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\c5c814d632521aff9ca691daba937fc2_dc9ff512-2844-4e7a-b498-fe750004ac2f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton Personal Firewall\Log\Confdntl.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton Personal Firewall\Log\Content.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton Personal Firewall\Log\Privacy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton Personal Firewall\Log\Restrict.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton Personal Firewall\Log\Spam.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton Personal Firewall\Log\WebHist.log Object is locked skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\JK's Toolkit 01\JK's Toolkit 01.iso/ANTIVTST/EICAR.COM;1/eicar.com Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\JK's Toolkit 01\JK's Toolkit 01.iso/ANTIVTST/EICAR.COM;1 Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\JK's Toolkit 01\JK's Toolkit 01.iso/ANTIVTST/EICAR.COM.TXT;1 Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\JK's Toolkit 01\JK's Toolkit 01.iso ISO image: infected - 3 skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/????/eicar.com Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/???? Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/?????? Infected: EICAR-Test-File skipped
C:\Documents and Settings\All Users\Documents\Vaults\Software Vaults\Bootable Media 01\CD-A\Contents\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso ISO image: infected - 3 skipped
C:\Documents and Settings\John\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\John\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\John\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\John\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\John\Local Settings\History\History.IE5\MSHist012007051020070511\index.dat Object is locked skipped
C:\Documents and Settings\John\Local Settings\Temp\hpodvd09.log Object is locked skipped
C:\Documents and Settings\John\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\John\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\John\NTUSER.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\gobackio.bin Object is locked skipped
C:\Portable Applications\CmdoW\cmdow.exe Infected: not-a-virus:RiskTool.Win32.HideWindows skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Norton Personal Firewall\nisum.dat Object is locked skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0380413.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.ir skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0382193.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.ir skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0383968.dll Infected: Trojan.Win32.Agent.qt skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0383972.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.hb skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0384163.dll Infected: not-a-virus:AdWare.Win32.PurityScan.ak skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0384164.EXE Infected: not-a-virus:AdWare.Win32.PurityScan.fn skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0384165.dll Infected: Packed.Win32.Klone.j skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0384166.dll Infected: Packed.Win32.Klone.j skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0384167.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jg skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\A0385194.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.ir skipped
C:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\change.log Object is locked skipped
C:\WINDOWS\Debug\oakley.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\vmnetdhcp.leases Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\WINDOWS\{00000001-00000000-00000007-00001102-00000004-20021102}.CDF Object is locked skipped
F:\!Working\SFRemover\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
F:\!Working\SFRemover\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
F:\!Working\SFRemover\SmitfraudFix.exe RarSFX: infected - 2 skipped
F:\!Working\SFRemover\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
F:\!Working\BartPE\Toolkit(JK)\Include\ANTIVTST\EICAR.COM/eicar.com Infected: EICAR-Test-File skipped
F:\!Working\BartPE\Toolkit(JK)\Include\ANTIVTST\EICAR.COM ZIP: infected - 1 skipped
F:\Software\Apps to Archive\Portable\Commandline Window Utility v 1.4.3\cmdow.zip/cmdow.exe Infected: not-a-virus:RiskTool.Win32.HideWindows skipped
F:\Software\Apps to Archive\Portable\Commandline Window Utility v 1.4.3\cmdow.zip ZIP: infected - 1 skipped
F:\Software\Apps to Archive\Portable\Commandline Window Utility v 1.4.3\cmdow\cmdow.exe Infected: not-a-virus:RiskTool.Win32.HideWindows skipped
G:\Data Partition Backup Taken Mar 26 2006\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso/????/????/eicar.com Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Mar 26 2006\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso/????/???? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Mar 26 2006\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso/????/?????? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Mar 26 2006\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso ISO image: infected - 3 skipped
G:\Data Partition Backup Taken Mar 26 2006\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/????/eicar.com Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Mar 26 2006\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/???? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Mar 26 2006\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/?????? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Mar 26 2006\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso ISO image: infected - 3 skipped
G:\Data Partition Backup Taken Nov 20 2005\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso/????/????/eicar.com Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Nov 20 2005\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso/????/???? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Nov 20 2005\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso/????/?????? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Nov 20 2005\!Working\JK's Toolkit\Bart PE App (Test Area)\pebuilder.iso ISO image: infected - 3 skipped
G:\Data Partition Backup Taken Nov 20 2005\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/????/eicar.com Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Nov 20 2005\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/???? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Nov 20 2005\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso/????/?????? Infected: EICAR-Test-File skipped
G:\Data Partition Backup Taken Nov 20 2005\Software\Apps Archive\Boot CD's\TAS Comp Dept Toolkit 01\TAS Comp Dept Toolkit 01.iso ISO image: infected - 3 skipped
G:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
G:\System Volume Information\_restore{1C04FCC0-3883-4A57-B859-C470D8487394}\RP502\change.log Object is locked skipped

Scan process completed.

 

[Shaba]

Hi

Logs look good

Still problems?

 

[audio]

Hi again Shaba,

No further pronlems to report. I will welcome your advice on the following.

Question 1
I am intending to 'harden' my PC defenses, Service Packs, Critical Updates, Extra Services etc.
Your site contains useful advice in the posts:
UPDATED WINDOWS by tashi
SO HOW DID I GET INFECTED IN THE FIRST PLACE? by TonyKlien
Are there any other advice posts that may help?

Question 2
I also intend to re-organise the hard disk storage to remove unwanted files and archive others to external storage. Will the add remove programs in XP Control Panel remove all traces (including databases) of the two on-line scanners installed to conduct your cleaning process? If not are you able to advise what remains on the hard disk and how they can be removed?

Question 3
Are you able to suggest tools/applications that can detect and fix problems with the Windows Registry (broken links, invalid keys/values, defragment etc)? It would be an extra bonus if any of your recommendations were also 'portable software' that does not require installation and is able to run from external USB devices.

Question 4
Lastly I am aware of suggestions that SpyBot S&D is able to be used as a portable application as described above. Is this accurate? If so are you able to indicate where guidance is available on setting-up and using SpyBot S&D in this way?

 

[Shaba]

Hi

1. See my clean speech below, there's a lot info.

2. They should be, yes.

3. I prefer ccleaner (free) or jv16 powertools (commercial)

4. See here

Hi

You're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 1 and save it to your desktop.
• Scroll down to where it says "Java Runtime Environment (JRE) 6u1...allows end-users to run Java applications".
• Click the "Download" button to the right.
• Read the License Agreement and then check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation and save the file to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
• Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u1-windows-i586-p.exe to install the newest version.

• Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  
  You can find instructions on how to enable and reenable system restore here:
  
  Windows XP System Restore Guide

Reenable system restore with instructions from tutorial above

• Make your Internet Explorer more secure - This can be done by following these simple instructions:
• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialize and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• Change the Navigate sub-frames across different domains to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

• Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources

• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
  
  For a tutorial on Firewalls and a listing of some available ones see the link below:
  
  Understanding and Using Firewalls
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
  
  A tutorial on installing & using this product can be found here:
  
  Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

 

[audio]

Hi Shaba,

It can sometimes seem that those who benefit from the service take it for granted and do not appreciate the effort of those who provide it. As I have a service/support background, I have long-held the opinion that good service should be recognised and acknowledged.

Many thanks for your guidance and advice. This was clear. concise and well targeted at resolving the problem.

Goodbye and good fortune.

 

[Shaba]

Hi

Thank you and much appreciated

Remember also to update to SP2.

 

[audio]

Hello again Shaba,

I did not expect to contact you again so soon but while following your "clean speech" suggested actions a further issue has developed.

Each of the following have been successfully conducted.
Java v 1.5 removed
Java v 1.6 installed
IE configuration changed in accordance with your suggestions
System Restore disabled
SpywareBlaster installed
Firefox re-installed (this is my primary browser)
Fresh installation of SpyBot S&D
To this point no unexpected activity experienced.

Upgrade to XP-SP2 installed without problems or error messages
At each boot-up SpyBot Resident now reports 11/05/2007 14:21:03 Denied value "SSC_UserPrompt" (new data: "") deleted in System Startup global entry!
SpyBot check of PC finds muliple infections by MS Security Center and Smitfraud Toolbar-C.888 again. These are all removed by SpyBot.

Should this be treated as a contiuation of the earlier support request or should I open a new post in another part of the forum? If so where should I open it?

In case it is required a HJT report follows

**********
Logfile of HijackThis v1.99.1
Scan saved at 16:38:41, on 11/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\VMware\VMware Workstation\Programs\vmware-authd.exe
C:\WINDOWS\System32\vmnetdhcp.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Roxio\GoBack\GBTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Portable Applications\FreeCommander\freeCommander.exe
C:\Portable Applications\PStart\PStart.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Portable Applications\FirefoxPortable\App\firefox\firefox.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Portable Applications\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Portable Applications\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: freeCommander.lnk = C:\Portable Applications\FreeCommander\freeCommander.exe
O4 - Startup: PStart.lnk = C:\Portable Applications\PStart\PStart.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135223805812
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: winjvd32 - winjvd32.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: GBPoll - Roxio, Inc. - C:\Program Files\Roxio\GoBack\GBPoll.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - Unknown owner - C:\Program Files\VMware\VMware Workstation\Programs\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\System32\vmnetdhcp.exe
O23 - Service: VMware NAT Service - Unknown owner - C:\WINDOWS\system32\vmnat.exe

 

[Shaba]

Hi

SSC_UserPrompt is part of Norton security center.

Please post spybot report