Redirect bug I think...

[mlpike]

I am quite at a loss I have commercials playing in the background my internet redirects and my usage is max something has taken over my laptop. :surrender: This laptop is used for basics nothing major games social yadda yadda yadda. Please help! I know my way around a computer ok not very tech savvy Thank you for ur time I attached the DDS and other file needed.
Michelle

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_29
Run by mom at 8:35:17 on 2011-11-24
Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1013.155 [GMT -6:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Program Files\Acer\Registration\GregHSRW.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\MWLService.exe
C:\Program Files\Acer\Acer VCM\RS_Service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Windows\system32\UI0Detect.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\ytbb.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=ao532h&r=27b50711d135l0474wwl5w4502r233
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=ao532h&r=27b50711d135l0474wwl5w4502r233
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=ao532h&r=27b50711d135l0474wwl5w4502r233
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=ao532h&r=27b50711d135l0474wwl5w4502r233
uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun: [LManager] c:\program files\launch manager\LManager.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [Acer ePower Management] c:\program files\acer\acer epower management\ePowerTray.exe
mRun: [EgisTecLiveUpdate] "c:\program files\egistec egis software update\EgisUpdate.exe"
mRun: [mwlDaemon] c:\program files\egistec\mywinlocker 3\x86\mwlDaemon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [NortonOnlineBackupReminder] "c:\program files\symantec\norton online backup\activation\NobuActivation.exe" UNATTENDED
mRun: [Acer Assist Launcher] c:\program files\acer\acer assist\launcher.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Logitech Download Assistant] c:\windows\system32\rundll32.exe c:\windows\system32\LogiLDA.dll,LogiFetch
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
TCP: DhcpNameServer = 66.38.1.94 66.38.0.240 8.8.8.8
TCP: Interfaces\{F85B36FE-DB4D-4EDB-9801-318DE79657FB} : DhcpNameServer = 66.38.1.94 66.38.0.240 8.8.8.8
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\acer\acer vcm\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\drivers\mwlPSDFilter.sys [2009-6-2 18992]
R1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\drivers\mwlPSDNserv.sys [2009-6-2 16432]
R1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\drivers\mwlPSDVDisk.sys [2009-6-2 60976]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 DsiWMIService;Dritek WMI Service;c:\program files\launch manager\dsiwmis.exe [2010-1-8 107016]
R2 ePowerSvc;Acer ePower Service;c:\program files\acer\acer epower management\ePowerSvc.exe [2010-1-8 727584]
R2 Greg_Service;GRegService;c:\program files\acer\registration\GregHSRW.exe [2009-8-28 1150496]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-10-4 16720]
R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\drivers\L1C62x86.sys [2009-6-10 50688]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-7-18 135664]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 EUCR;EUCR;c:\windows\system32\drivers\EUCR6SK.sys [2010-1-8 103296]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-7-18 135664]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-20 52224]
.
=============== Created Last 30 ================
.
2011-11-24 13:43:19 -------- d-----w- c:\users\mom\appdata\local\Google
2011-11-24 13:30:58 -------- d-----w- c:\users\mom\appdata\roaming\AVG2012
2011-11-24 13:30:49 -------- d-----w- c:\users\mom\appdata\roaming\Acer
2011-11-24 13:30:38 -------- d-----w- c:\users\mom\appdata\local\EgisTec
2011-11-23 15:08:46 -------- d--h--w- C:\$AVG
2011-11-23 14:44:30 -------- d-----w- c:\programdata\Malwarebytes
2011-11-23 14:44:20 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-23 03:49:42 -------- d-----w- c:\programdata\Alawar Stargaze
2011-11-22 17:19:37 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-11-22 17:19:37 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-11-06 13:27:30 -------- d--h--w- c:\programdata\Common Files
2011-11-06 13:25:35 -------- d-----w- c:\windows\system32\drivers\AVG
2011-11-06 13:25:35 -------- d-----w- c:\programdata\AVG2012
2011-11-06 13:23:18 -------- d-----w- c:\program files\AVG
2011-11-06 13:05:45 -------- d-----w- c:\programdata\MFAData
2011-11-06 11:18:20 6668624 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{8c9a7745-2f2a-412e-9d9f-28248fbefdd4}\mpengine.dll
2011-10-30 15:06:29 -------- d-----w- c:\program files\HP
2011-10-29 15:02:49 -------- d-----w- c:\windows\system32\SPReview
2011-10-29 15:01:43 -------- d-----w- c:\windows\system32\EventProviders
2011-10-29 14:32:31 1006104 ----a-w- c:\windows\system32\igxpun.exe
2011-10-28 20:39:27 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-10-28 20:39:27 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-10-28 20:39:27 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-10-28 20:39:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-10-28 20:39:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-10-28 20:39:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-10-28 20:39:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2011-10-28 20:22:56 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-10-28 20:22:56 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2011-10-28 20:21:51 -------- d-----w- c:\program files\iPod
2011-10-28 20:21:49 -------- d-----w- c:\programdata\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2011-10-28 20:21:49 -------- d-----w- c:\program files\iTunes
2011-10-28 17:53:59 -------- d-----w- c:\program files\Bonjour
2011-10-25 23:26:31 6144 ----a-w- c:\program files\internet explorer\iecompat.dll
.
==================== Find3M ====================
.
2011-11-11 22:11:07 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-29 15:14:46 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-10-24 19:29:02 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 19:29:02 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-07 12:23:48 230608 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-10-04 12:21:28 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
2011-10-03 11:06:03 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-01 02:42:56 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-09-13 12:30:10 32592 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2011-09-06 02:28:37 2334720 ----a-w- c:\windows\system32\win32k.sys
2011-08-31 04:05:04 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-08-31 04:05:04 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-08-31 04:05:04 50536 ----a-w- c:\windows\system32\jdns_sd.dll
2011-08-31 04:05:04 178536 ----a-w- c:\windows\system32\dnssdX.dll
2011-08-27 04:26:27 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-08-27 04:26:27 233472 ----a-w- c:\windows\system32\oleacc.dll
.
============= FINISH: 8:44:49.57 ===============

 

[Blade81]

Hi,

1. Download TDSSKiller and extract its contents into a folder in desired location (i.e. c:\tdsskiller).
2. Execute the file TDSSKiller.exe.
3. Click Start Scan. If threats are found, select skip and click Continue (tool may prompt for a reboot).
4. Post back contents of log file in c: drive root (name should be in UtilityName.Version_Date_Time_log.txt format)

 

[mlpike]

not working

I did everything u told me too and I cant get the TDSS killer to start. I have tried over and over I even went to the kaspersky website and got it directly from there and the tool will not start any ideas
thank you
Michelle

 

[Blade81]

Hi


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.


Please continue as follows:

1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
   Remember to re-enable them afterwards.
   
   
2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

 

[mlpike]

Combofix results

Here are the results to the combofix. Havent test the computer yet but will let you know if I have any problems.

 

[Blade81]

Hi,

Please post fresh dds logs too.

 

[mlpike]

New DDS

The new dds
Thank you so much for your help!!

 

[Blade81]

Hi again,


Uninstall old Adobe Reader versions and get the latest one (Adobe Reader 10.1 and separate 10.1.1 update for it) here or get Foxit Reader here. Make sure you don't (unless you want to) install toolbar if choose Foxit Reader! You may also check free readers introduced here.

* Go here to run an online scanner from ESET.

• Note: You will need to use Internet explorer for this scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is UNchecked and the option Scan unwanted applications is checkmarked.
• Click Scan
• Wait for the scan to finish.

Post back its report & a fresh dds.txt log. How's the system running?

 

[mlpike]

Still getting redirected and still have the background commercuals playing I have attached the results to the ESET and the new dds sry it took so long my internet was down
Michelle

 

[Blade81]

Hi,

Please see if TDSSKiller runs now.

 

[mlpike]

not working

The tdsskiller is still not working

 

[Blade81]

Hi,

Download aswMBR to your desktop. Double click the aswMBR.exe to run it
Click the Scan button to start scan

On completion of the scan click save log, save it to your desktop and post in your next reply.

 

[mlpike]

Not working

I tried the aswmbr not running Im sry to be such a pain :sad:
Michelle

 

[Blade81]

Hi,

Do you get any error messages? If possible try to run TDSSKiller/aswMBR in safe mode.

 

[mlpike]

Nothing

I have tried to run both the TDSSKiller and the aswMBR in safe mode and neither start. There is no error messages in either safe mode or regular start. When I click them the permission box comes up I agree and nothing else happens after that I have tired over and over

 

[Blade81]

Hi,

Go to Start > type or copy/paste the following in the search program and files textbox, then press Enter

diskmgmt.msc

Capture and attach a screenshot of what you see there.

---

Please download MBRCheck.exe to your desktop.

Be sure to disable your security programs
Double click on the file to run it (Vista and Windows 7 users will have to confirm the UAC prompt)
A window will open on your desktop
if an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.
If nothing unusual is found just press Enter
A .txt file named MBRCheck_mm.dd.yy_hh.mm.ss should appear on your desktop.
Please post the contents of that file.

 

[mlpike]

HERE are the 2 things u asked for .

 

[Blade81]

Hi,

Try this please. You will need a USB drive that can be emptied (=formatted).

Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer

• Insert your USB drive
• Press Start > My Computer > right click your USB drive > choose Format > Quick format
• Double click the unetbootin-xpud-windows-387.exe that you just downloaded
• Press Run then OK
• It will install a little bootable OS on your USB
• After it has completed do not choose to reboot the clean computer simply close the installer
• Remove the USB and insert it in the sick computer
• Boot the Sick computer
• Press F12 and choose to boot from the USB
• Follow the prompts
• A Welcome to xPUD screen will appear
• Press File
• Expand mnt
• sda1,2...usually corresponds to your HDD
• sdb1 is likely your USB
• Press Tool at the top
• Choose Open Terminal
• Type in: parted -l and hit Enter.

Post back what reads on the screen after typing that command.

 

[mlpike]

when I push f12 when the computer is starting it doesnt take me to any boot menu

 

[mlpike]

ok I dl both the things you told me to dl and the only thing on the thumb drive is vesamenu.c32 is this correct I still can not get the computer to boot from the thumb dive I am not even getting the option