RIDDLED with viruses...please help.

Status
Not open for further replies.
R

reggie

New member
Over the past couple of days I have successfully removed SmitFraud, Vungo and another one I forget the name.

I know I have Infostealer left and another one that begins with "W"

I am at the end of my tether, I have spent about 10 hours trying to sort this out and can now get online at least so please help!!

Reading all I have today I know you need a logfile so here is what I have, I imagine there is conflicting security stuff on here but it was all downloaded today in an attempt to get rid of all this crap!!

anyways, here is what I have.....

Logfile of HijackThis v1.99.1
Scan saved at 03:52:49, on 17/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\Defrag.exe
C:\hijackthis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7D0D6E91-1C30-44D3-B689-17E9A1CF17BD} - C:\WINDOWS\system32\pmnlj.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [irkzazsv.exe] C:\Documents and Settings\All Users\Application Data\irkzazsv.exe
O4 - HKLM\..\Run: [GPLv3] rundll32.exe "C:\WINDOWS\system32\apsvyjhh.dll",realset
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Mpohu] "C:\Documents and Settings\Owner\Application Data\F?nts\r?ndll32.exe"
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\hnsefisd.exe (file missing)
O23 - Service: IFA_Moore Service - Unknown owner - C:\Program Files\Common Files\Primal Pictures Shared\Service\IFA_Moore Service File.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe



I have had a clean laptop for as long as I have owned it and went away for a week letting my housemate use it. I have spotted porn, game hack downloads and poker applications sice I took it back. Now I have all this crap. I am not amused!

PLEASE HELP ME!!!

Thank you in advance folks xxxx


EDIT: Reading that logfile, I wonder how long I have been abusing my system. There was me thinking I was doing well all this time!! HELP!
 
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information. "BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Exactly what have you done? what tools have you used? Is this something you downloaded? >>> C:\WINDOWS\system32\Defrag.exe

I still see Vundo infection and also PurityScan adware, let's start like this:

1) Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.

2) Thanks to sUBs and anyone else who helped with this fix.

Download ComboFix from Here or Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall


Post any information I requested, the uninstall list and combofix report.

Thanks
 
Sorry I took so long to reply I have had houseguests for a few days!!

OK...so....I don't think I downloaded the Windows de-fragg thing unless it is part of the Windows Live OneCare software I was advised to download. I used SmitfraudFix.exe I was pointed towards and likewise did a search and found a Vundo fix online which turned out to be something called ATF-Cleaner.exe, as the notifications were no longer popping up I thought that had worked!

As for your requests here is the Uninstall list logfile:

Ad-Aware SE Personal
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 9 ActiveX
Adobe Flash Player Plugin
Adobe Help Center 1.0
Adobe Illustrator CS2
Adobe Photoshop CS2
Adobe Reader 7.0.9
Adobe Shockwave Player
Adobe Stock Photos 1.0
Adobe SVG Viewer 3.0
Apple Software Update
Azureus
Big Fish Games Client
C-Major Audio
Conexant D110 MDC V.9x Modem
Dell Wireless WLAN Card
DellConnect
Disc2Phone
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
Escape From Paradise (remove only)
Google Toolbar for Firefox
HijackThis 1.99.1
Hotfix for Windows XP (KB915865)
IFA_Moore (Shared Components)
Intel(R) Graphics Media Accelerator Driver for Mobile
Intel(R) PRO Network Adapters and Drivers
Internal Network Card Power Management
IrfanView (remove only)
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 8
J2SE Runtime Environment 5.0 Update 9
LimeWire 4.12.6
LiveUpdate 3.0 (Symantec Corporation)
Messenger Plus! Live
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft .NET Framework 2.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Protection Service
Microsoft Windows Live OneCare Resources v1.6.2111.12
Microsoft Windows OneCare Live AntiSpyware and AntiVirus
Microsoft Windows OneCare Live v1.6.2111.12
Microsoft Windows OneCare Live v1.6.2111.12 Idcrl Install
Mozilla Firefox (2.0.0.4)
Mozilla Thunderbird (2.0.0.0)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 Parser and SDK
MySpaceIM
Nero 7
Primal 3D Anatomy - Moore and Dalley
PX Engine
QuickSet
QuickTime
RealPlayer
Secure Game Player
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Sony Ericsson PC Suite 1.20.173
Spybot - Search & Destroy 1.4
Symantec AntiVirus Client
Synaptics Pointing Device Driver
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB914882)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
USB Product Driver v2.33r005
Virtools 3D Life Player
Virtual Villagers 2
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Live OneCare
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver
Zylom puzzles Deluxe




and here is the Combat this log:

ComboFix 07-06-18.2 - C:\Documents and Settings\Owner\Desktop\ComboFix.exe
"Owner" - 2007-06-21 18:20:46 - Service Pack 2 NTFS


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\DOCUME~1\Owner\APPLIC~1.\fnts~1
C:\WINDOWS\dobe~1


((((((((((((((((((((((((( Files Created from 2007-05-21 to 2007-06-21 )))))))))))))))))))))))))))))))


2007-06-21 18:19 49,152 --a------ C:\WINDOWS\nircmd.exe
2007-06-16 13:19 <DIR> d-------- C:\hijackthis
2007-06-16 12:59 <DIR> d-------- C:\VundoFix Backups
2007-06-16 12:24 53,248 --a------ C:\WINDOWS\system32\Process.exe
2007-06-16 12:24 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2007-06-16 12:24 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2007-06-16 11:24 <DIR> d-------- C:\9f6e350d6441d8a33a3ee5922a88443e
2007-06-16 11:23 <DIR> d-------- C:\Program Files\Windows Live Toolbar
2007-06-16 11:22 <DIR> d-------- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2007-06-16 09:20 1,816 --a------ C:\WINDOWS\system32\tmp.reg
2007-06-16 08:08 <DIR> d---s---- C:\DOCUME~1\Owner\UserData
2007-06-16 08:05 271,224 --a------ C:\WINDOWS\system32\mucltui.dll
2007-06-16 08:05 208,248 --a------ C:\WINDOWS\system32\muweb.dll
2007-06-15 23:46 81,024 --a------ C:\WINDOWS\system32\drivers\msfwdrv.sys
2007-06-15 23:45 105,856 --a------ C:\WINDOWS\system32\drivers\msfwhlpr.sys
2007-06-15 23:41 67,784 --a------ C:\WINDOWS\system32\drivers\MpFilter.sys
2007-06-15 23:15 <DIR> d-------- C:\Program Files\Microsoft Windows OneCare Live
2007-06-13 00:47 2 --a------ C:\WINDOWS\system32\wapisvit32.exe
2007-06-13 00:46 22,016 --a------ C:\WINDOWS\system32\winbug32.dll
2007-06-12 22:09 <DIR> d-------- C:\Program Files\Windows Live
2007-06-04 21:06 <DIR> d-------- C:\Program Files\Escape From Paradise
2007-06-04 20:44 <DIR> d-------- C:\Program Files\dupe 2 defy
2007-06-04 20:44 <DIR> d-------- C:\DOCUME~1\Owner\APPLIC~1\dupe 2 defy
2007-06-04 20:44 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Else Start Store Bits
2007-05-31 23:48 <DIR> d-------- C:\Program Files\Mozilla Thunderbird
2007-05-31 23:48 <DIR> d-------- C:\DOCUME~1\Owner\APPLIC~1\Thunderbird
2007-05-31 15:09 <DIR> d-------- C:\Program Files\Oberon Media
2007-05-31 10:16 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Zylom
2007-05-31 10:15 <DIR> d-------- C:\Program Files\Zylom Games
2007-05-30 23:17 <DIR> d-------- C:\schiffbruch
2007-05-22 17:04 <DIR> d-------- C:\Program Files\Virtual Villagers 2


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-06-13 14:34:09 -------- d-----w C:\Program Files\bfgclient
2007-06-12 21:09:32 -------- d-----w C:\Program Files\Messenger Plus! Live
2007-06-05 00:02:30 -------- d-----w C:\Program Files\Grimms Hatchery
2007-05-16 15:12:02 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2007-05-12 15:37:23 4,096 ----a-w C:\WINDOWS\d3dx.dat
2007-05-12 15:34:49 -------- d-----w C:\DOCUME~1\Owner\APPLIC~1\Magic Academy
2007-05-12 10:18:10 -------- d-----w C:\DOCUME~1\Owner\APPLIC~1\PlayFirst
2007-05-07 19:26:13 -------- d-----w C:\Program Files\Hidden Expedition Titanic
2007-05-07 13:30:26 -------- d-----w C:\Program Files\QuickTime
2007-05-05 23:23:15 -------- d-----w C:\Program Files\Dream Day Wedding
2007-05-05 21:10:04 -------- d-----w C:\DOCUME~1\Owner\APPLIC~1\FloodLightGames
2007-05-05 16:11:31 -------- d-----w C:\Program Files\MSN Games
2007-05-05 09:03:22 -------- d-----w C:\Program Files\BFG
2007-04-30 08:01:52 -------- d-----w C:\Program Files\Google
2007-04-28 15:18:30 -------- d-----w C:\DOCUME~1\Owner\APPLIC~1\Primal Pictures
2007-04-28 15:17:33 -------- d-----w C:\Program Files\Common Files\Primal Pictures Shared
2007-04-28 15:16:55 -------- d-----w C:\Program Files\Primal 3D Anatomy
2007-04-27 21:27:58 -------- d-----w C:\Program Files\DivX
2007-04-25 14:21:15 144,896 ----a-w C:\WINDOWS\system32\schannel.dll
2007-04-18 16:12:23 2,854,400 ----a-w C:\WINDOWS\system32\msi.dll
2007-04-16 21:45:48 549,720 ----a-w C:\WINDOWS\system32\wuapi.dll
2007-04-16 21:45:28 92,504 ----a-w C:\WINDOWS\system32\cdm.dll
2007-03-27 07:55:57 524,288 ----a-w C:\WINDOWS\system32\DivXsm.exe
2007-03-27 07:55:48 3,596,288 ----a-w C:\WINDOWS\system32\qt-dx331.dll
2007-03-27 07:55:31 129,784 ------w C:\WINDOWS\system32\pxafs.dll
2007-03-27 07:55:31 118,520 ------w C:\WINDOWS\system32\pxinsi64.exe
2007-03-27 07:55:31 116,472 ------w C:\WINDOWS\system32\pxcpyi64.exe
2007-03-27 07:55:23 200,704 ----a-w C:\WINDOWS\system32\ssldivx.dll
2007-03-27 07:55:23 1,044,480 ----a-w C:\WINDOWS\system32\libdivx.dll
2007-03-27 07:49:07 73,728 ----a-w C:\WINDOWS\system32\dpl100.dll
2007-03-27 07:49:07 196,608 ----a-w C:\WINDOWS\system32\dtu100.dll
2007-03-27 07:49:05 53,248 ----a-w C:\WINDOWS\system32\dpuGUI10.dll
2007-03-27 07:49:03 593,920 ----a-w C:\WINDOWS\system32\dpuGUI11.dll
2007-03-27 07:49:02 57,344 ----a-w C:\WINDOWS\system32\dpv11.dll
2007-03-27 07:49:02 344,064 ----a-w C:\WINDOWS\system32\dpus11.dll
2007-03-27 07:49:02 294,912 ----a-w C:\WINDOWS\system32\dpu11.dll
2007-03-27 07:49:02 294,912 ----a-w C:\WINDOWS\system32\dpu10.dll
2007-03-27 07:48:59 823,296 ----a-w C:\WINDOWS\system32\divx_xx07.dll
2007-03-27 07:48:58 823,296 ----a-w C:\WINDOWS\system32\divx_xx0c.dll
2007-03-27 07:48:58 802,816 ----a-w C:\WINDOWS\system32\divx_xx11.dll
2007-03-27 07:48:58 639,066 ----a-w C:\WINDOWS\system32\DivX.dll


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
{53707962-6F74-2D53-2644-206D7942484F}=C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2005-05-31 01:04]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}=C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll [2006-11-09 16:21]
{7D0D6E91-1C30-44D3-B689-17E9A1CF17BD}=C:\WINDOWS\system32\pmnlj.dll []
{9030D464-4C02-4ABF-8ECC-5164760863C6}=C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2006-07-07 12:29]
{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}=C:\Program Files\Windows Live Toolbar\msntb.dll [2007-02-12 15:56]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-03-14 20:05]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2006-09-20 23:07]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-04-27 09:41]
"irkzazsv.exe"="C:\Documents and Settings\All Users\Application Data\irkzazsv.exe" []
"OneCareUI"="C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe" [2007-06-11 12:40]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 13:00]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-09-13 11:12]
"msnmsgr"="C:\Program Files\MSN Messenger\msnmsgr.exe" [2007-01-19 13:54]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"MySpaceIM"=C:\Program Files\MySpace\IM\MySpaceIM.exe

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\OneCareMP]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BitTorrent]
"C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Broadcom Wireless Manager UI]
C:\WINDOWS\system32\WLTRAY.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
"C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
C:\WINDOWS\system32\CTFMON.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Dell QuickSet]
C:\Program Files\Dell\QuickSet\quickset.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
C:\WINDOWS\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxpers]
C:\WINDOWS\system32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxtray]
C:\WINDOWS\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mbssm32]
C:\WINDOWS\system32\mbssm32.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
"C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MySpaceIM]
C:\Program Files\MySpace\IM\MySpaceIM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ShowIcon_JustRams_USB Product Driver v2.33r005]
"C:\Program Files\USB Product Driver v2.33r005\shwicon.exe" -t"JustRams\USB Product Driver v2.33r005"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sony Ericsson PC Suite]
"C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
"C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vptray]
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"usnjsvc"=3 (0x3)
"SBService"=2 (0x2)
"NICCONFIGSVC"=2 (0x2)
"NBService"=3 (0x3)
"iPod Service"=3 (0x3)
"Adobe LM Service"=3 (0x3)
"wltrysvc"=2 (0x2)


Contents of the 'Scheduled Tasks' folder
2007-06-13 17:30:20 C:\WINDOWS\tasks\AppleSoftwareUpdate.job

**************************************************************************

catchme 0.3.721 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-06-21 18:25:06
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-06-21 18:26:03

--- E O F ---
 
Continued reply as the message was too long......

and the full Hijack this log as follows:

Logfile of HijackThis v1.99.1
Scan saved at 19:19:24, on 21/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hijackthis\HijackThis.exe
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7D0D6E91-1C30-44D3-B689-17E9A1CF17BD} - C:\WINDOWS\system32\pmnlj.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [irkzazsv.exe] C:\Documents and Settings\All Users\Application Data\irkzazsv.exe
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\hnsefisd.exe (file missing)
O23 - Service: IFA_Moore Service - Unknown owner - C:\Program Files\Common Files\Primal Pictures Shared\Service\IFA_Moore Service File.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe



I have no idea how these things got on my laptop, as I say I was away when it all appeared. My housemate used it while I was gone and has told me he tried to find a cheat hack for the bigfish game Escape to Paradise, which I have since bought anyway! He downloaded porn and various Poker games.

Oh I did read your disclaimers too so no worries ;) Thank you for your help with this. xxx
 
Thanks for returning your information and the feedback, let's look at the uninstall list first.

J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 8
J2SE Runtime Environment 5.0 Update 9
See this: http://forums.spybot.info/showpost.php?p=12880&postcount=2
Download the newest version of Java an then uninstall all old versions in Add Remove Programs

1) How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm. Click OK.
You may reverse this for safety when we are finished.

2) Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.

3) Disable the Service
Click Start > Run and type services.msc
Scroll down to DomainService and right click on it.
Click Properties and under Service Status click Stop, then under Startup Type change it to Disabled.

4) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: (no name) - {7D0D6E91-1C30-44D3-B689-17E9A1CF17BD} - C:\WINDOWS\system32\pmnlj.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [irkzazsv.exe] C:\Documents and Settings\All Users\Application Data\irkzazsv.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\hnsefisd.exe (file missing)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

5) RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\Documents and Settings\All Users\Application Data\irkzazsv.exe <<< delete that file

C:\WINDOWS\system32\hnsefisd.exe <<< delete that file

(if either file gives you trouble, use this tool and instructions)
How to use the Delete on Reboot tool
http://www.bleepingcomputer.com/tutorials/tutorial42.html#delreb

6) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Restart the computer and post a new HJT log and let me know how the computer is running.

Thanks
 
Hi again!

Thank you for your swift response, I have managed to do all the above apart from locate the following in the Hijack This list to check it and remove it:

O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\hnsefisd.exe (file missing)

I just could not see it there!

also when using the explore method via the start menu I could not locate the two files you suggested:

C:\Documents and Settings\All Users\Application Data\irkzazsv.exe <<< delete that file

C:\WINDOWS\system32\hnsefisd.exe <<< delete that file

All the rest seemed to go like clockwork and I shall just reboot and post up the new log.

Thank you!
 
ooops I forgot to say above that the 2 files I could not find via the explore method...I could not find them going via hijack this either as explained in the link you kindly provided, I am assuming that I am being a dunce.

ANYWAY! Here is the new logfile:

Logfile of HijackThis v1.99.1
Scan saved at 22:02:20, on 21/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\WINDOWS\Explorer.EXE
C:\hijackthis\HijackThis.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: IFA_Moore Service - Unknown owner - C:\Program Files\Common Files\Primal Pictures Shared\Service\IFA_Moore Service File.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe



Thank you!
 
Thanks for the information and your feedback. Sometimes items have been removed by tools we run and just need to be removed from the HJT log and sometimes I ask for them to be checked twice just to be sure.

You know what this is: O23 - Service: IFA_Moore Service - Unknown owner -C:\Program Files\Common Files\Primal Pictures Shared\Service\IFA_Moore Service File.exe

I need to show you this information:
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000031316555206
"Microsoft recommends that you have only one anti-virus program installed on your computer."
http://www.washingtonpost.com/wp-dyn/content/article/2005/12/03/AR2005120300087.html
http://www.smartcomputing.com/editorial/article.asp?article=articles/2003/s1407/38s07/38s07.asp

Because you are showing Symantec and Microsoft Windows OneCare Live\Antivirus. If they conflict and both Microsoft and Symatec say them will, this is something you need to address.

I will also say you have programs running, showing in your uninstall list that I would not run on a computer I own. I can not point at them and say "malware" but I can suggest you look to see what may be running that you do not know or do not use.
Besides that, your HJT log looks clean and I suggest you do this now:
System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?Open&src=sec_doc_nam

If you want to run a good free trial to check for hidden junk, use this one with these instruction, delete or quarantine anything it finds and post the scan results if you have questions.
http://forums.security-central.us/showthread.php?t=3165
Once the trial is over you can update and use the scanner for as long as you wish, but unless you purchase it you should turn it off completely so it does not run unless you start it manually.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
 
Thank you so much for your help!

The windows onecare is a temporary thing which I downloaded as a trial which I don't plan on keeping so if it does conflict with Symantec that should cure it.

I shall have a good read of all the info you have posted for me as I really want to get as clued up as possible when it comes to all this!

I think I might know which programmes you are referring to as the ones you would not allow on a computer you use and have been planning on having a clean-up in that regard for some time so I shall do that tomorrow when I have more time.

I shall clean the System Restore Files before bed tonight following your link and have a bash at cleaning out any other hidden rubbish using the other link you have kindly provided.

Many, many thanks for your help on this, you people do wonderful work for some clueless and desperate people! You were also very clear and concise and your instructions were 100% easy to follow, which I know is no mean feat so VERY well done on that score!

Thank you again xxxxxxx
 
As the problem appears to be resolved this topic has been closed.

If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.

Thanks...pskelley
 
Status
Not open for further replies.
Back
Top