Running SLLLOOOOOWW!! Please HelpThanks

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Bri@Jen

New member
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {F073BDC9-0D67-4ff0-879E-27241C843828} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [SSC_UserPrompt] "c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe"
O4 - HKLM\..\Run: [DT Task] C:\Program Files\Gateway\EzTune\DTHtml.exe -startup_folder
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-21-3358008444-2738824108-3758008581-501\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Guest')
O4 - HKUS\S-1-5-21-3358008444-2738824108-3758008581-501\..\Run: [MySpaceIM] C:\Documents and Settings\Guest\Application Data\MySpace\IM\bin\MySpaceIM.exe (User 'Guest')
O4 - HKUS\S-1-5-21-3358008444-2738824108-3758008581-501\..\Run: [47013448713243123834246185652981] C:\Program Files\XP Antivirus\xpa.exe (User 'Guest')
O4 - HKUS\S-1-5-21-3358008444-2738824108-3758008581-501\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\APCMain.exe -m (User 'Guest')
O4 - S-1-5-21-3358008444-2738824108-3758008581-501 Startup: iWin Desktop Alerts.lnk = C:\Documents and Settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe (User 'Guest')
O4 - S-1-5-21-3358008444-2738824108-3758008581-501 Startup: rncsys32.exe (User 'Guest')
O4 - S-1-5-21-3358008444-2738824108-3758008581-501 User Startup: iWin Desktop Alerts.lnk = C:\Documents and Settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe (User 'Guest')
O4 - S-1-5-21-3358008444-2738824108-3758008581-501 User Startup: rncsys32.exe (User 'Guest')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Gateway\EzTune\DTSRVC.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10408 bytes
 
Hello Bri@Jen

Welcome to Safer Networking.

Please read Before You Post
That said, All advice given by anyone volunteering here, is taken at your own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.

You have some malicious programs running on your system

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.<-- Don't forget this
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and Paste the entire report in your next reply along with a New Hijackthis log.



I need to see the entire Hijackthis log.
  • Open HJT Scan and Save a Log File, it will open in Notepad
  • Go to Format and make sure Wordwrap is Unchecked
  • Go to Edit> Select All.....Edit > Copy and Paste the new log into this thread by using the Submit Reply and not start a New Thread.
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.
 
New Log after Malwarebytes' Anti-Malware

I ran Malwarebytes' Anti-Malware and fixed over 50 items. My computer had to be restarted and I don't know where to find the log. Please see an updated HJT Log. Thanks for all your help.

Brian



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:29:33 AM, on 6/22/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Gateway\EzTune\DTSRVC.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe
C:\Program Files\Gateway\EzTune\DTHtml.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Portrait Displays\Pivot Software\floater.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {F073BDC9-0D67-4ff0-879E-27241C843828} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [SSC_UserPrompt] "c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe"
O4 - HKLM\..\Run: [DT Task] C:\Program Files\Gateway\EzTune\DTHtml.exe -startup_folder
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Gateway\EzTune\DTSRVC.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 9160 bytes
 
Hi,

Open up Malwarebytes and open the Logs Tab, click on the log to open it, it will open in Notepad, copy and paste it into this thread just like you did for Hijackthis
 
Malwarebytes Log thanks for everything

Malwarebytes' Anti-Malware 1.38
Database version: 2322
Windows 5.1.2600 Service Pack 2

6/22/2009 10:07:25 AM
mbam-log-2009-06-22 (10-07-25).txt

Scan type: Quick Scan
Objects scanned: 89569
Time elapsed: 6 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 7
Files Infected: 49

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Screensavers.com (Adware.Comet) -> Quarantined and deleted successfully.
c:\program files\screensavers.com\ActiveDesktop (Adware.Comet) -> Quarantined and deleted successfully.
c:\program files\screensavers.com\activedesktop\bin (Adware.Comet) -> Quarantined and deleted successfully.
c:\program files\screensavers.com\SSSInstaller (Adware.Comet) -> Quarantined and deleted successfully.
c:\program files\screensavers.com\sssinstaller\bin (Adware.Comet) -> Quarantined and deleted successfully.
C:\Program Files\WinBudget (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin (Adware.AdMedia) -> Quarantined and deleted successfully.

Files Infected:
c:\WINDOWS\ld09.exe (Worm.Koobface) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\wpv361245059200.exe (Worm.Koobface) -> Quarantined and deleted successfully.
c:\documents and settings\Guest\start menu\Programs\Startup\rncsys32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\program files\screensavers.com\SSSUninst.exe (Adware.Comet) -> Quarantined and deleted successfully.
c:\program files\screensavers.com\activedesktop\bin\ActiveDesktopExe.exe (Adware.Comet) -> Quarantined and deleted successfully.
c:\program files\screensavers.com\sssinstaller\bin\screensavers.exe (Adware.Comet) -> Quarantined and deleted successfully.
c:\program files\screensavers.com\sssinstaller\bin\sinstaller3.exe (Adware.Comet) -> Quarantined and deleted successfully.
c:\program files\screensavers.com\sssinstaller\bin\SSSInstaller.dll (Adware.Comet) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1193238683.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1193419852.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1194729952.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1195414190.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1196103896.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1196716525.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1197916414.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1198529829.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1199148225.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1199762466.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1200372252.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1200984819.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1201311178.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\crap.1201547356.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1193419852.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1194729951.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1195414190.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1196103896.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1196716524.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1197916414.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1198529828.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1199148224.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1199762465.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1200372252.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1200984818.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1201311178.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1201547356.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\matrix.dll.1202001793.old (Adware.AdMedia) -> Quarantined and deleted successfully.
c:\program files\winbudget\bin\tempzor (Adware.AdMedia) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\glaide32.sys (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Temp\wpv411243627542.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\Guest\Application Data\wiaserva.log (Malware.Trace) -> Quarantined and deleted successfully.
c:\documents and settings\Guest\local settings\Temp\stron_1245109003.exe (Worm.Koobface) -> Quarantined and deleted successfully.
c:\documents and settings\Guest\local settings\Temp\stron_1245116167.exe (Worm.Koobface) -> Quarantined and deleted successfully.
c:\documents and settings\Guest\local settings\Temp\stron_1245121776.exe (Worm.Koobface) -> Quarantined and deleted successfully.
c:\documents and settings\Guest\local settings\Temp\stron_1245123167.exe (Worm.Koobface) -> Quarantined and deleted successfully.
c:\WINDOWS\zaponce53173.dat (Worm.Koobface) -> Quarantined and deleted successfully.
c:\WINDOWS\zaponce53198.dat (Worm.Koobface) -> Quarantined and deleted successfully.
c:\WINDOWS\zaponce53222.dat (Worm.Koobface) -> Quarantined and deleted successfully.
c:\WINDOWS\zaponce53290.dat (Worm.Koobface) -> Quarantined and deleted successfully.
 
Hello Brian,

Great , thanks . MBAM found some nasty files and what not. There may be more to remove we cant see.

Your Operating System and your IE Browser are outdated , not now , after your clean you need to update them as they will help block this garbage from getting into your system.


Please download ATF Cleaner by Atribune to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.





Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • See this Link for programs that need to be disabled and instruction on how to disable them.
  • Remember to re-enable them when we're done.

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


RcAuto1.gif


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
whatnext.jpg

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
 
Combo Fix Log New HJT Log

I basically use this computer for internet only and also noticed that things are out dated. I'm surprised that I have not had major problems earlier. Thanks again for all you help. Brian



ComboFix 09-06-22.0E - Compaq_Owner 06/23/2009 13:29.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.446.200 [GMT -5:00]
Running from: c:\documents and settings\Compaq_Owner\Desktop\ComboFix.exe
AV: Norton Internet Security 2006 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security 2006 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

D:\Autorun.inf
D:\Desktop.ini

.
((((((((((((((((((((((((( Files Created from 2009-05-23 to 2009-06-23 )))))))))))))))))))))))))))))))
.

2009-06-22 14:52 . 2009-06-22 14:52 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\Malwarebytes
2009-06-22 14:51 . 2009-06-17 16:27 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-22 14:51 . 2009-06-22 14:51 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-06-22 14:51 . 2009-06-17 16:27 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-06-22 14:51 . 2009-06-22 14:51 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-06-20 20:01 . 2009-06-20 20:01 -------- d-----w- c:\program files\Trend Micro
2009-06-18 16:42 . 2009-06-18 16:42 -------- d-----w- c:\documents and settings\All Users\Application Data\ElectricSheep
2009-06-14 18:04 . 2009-06-14 18:04 -------- d-----w- c:\documents and settings\Guest\Local Settings\Application Data\WMTools Downloaded Files

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-20 15:27 . 2006-11-07 18:13 -------- d-----w- c:\documents and settings\Guest\Application Data\InstallShield
2009-06-15 06:43 . 2006-10-31 23:26 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-06-14 03:33 . 2006-10-31 23:26 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-05-06 21:46 . 2009-05-06 21:46 11 ----a-w- c:\windows\system32\(null)id.tmp
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-05-09 7311360]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-23 237568]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-09-17 52848]
"IS CfgWiz"="c:\program files\Norton Internet Security\cfgwiz.exe" [2005-09-30 120464]
"SSC_UserPrompt"="c:\program files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe" [2004-11-02 218240]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-16 249856]
"HP Software Update"="c:\program files\HP\HP Software Update\HPwuSchd2.exe" [2005-02-17 49152]
"PivotSoftware"="c:\program files\Portrait Displays\Pivot Software\wpctrl.exe" [2005-12-07 800504]
"DT Task"="c:\program files\Gateway\EzTune\DTHtml.exe" [2006-04-13 270848]
"ftutil2"="ftutil2.dll" - c:\windows\system32\ftutil2.dll [2004-06-07 106496]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2006-06-14 16239616]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2006-05-09 1519616]

c:\documents and settings\Guest\Start Menu\Programs\Startup\
iWin Desktop Alerts.lnk - c:\documents and settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe [2008-11-30 108544]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe"=
"c:\\WINDOWS\\system32\\ElectricSheep.scr"=


--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST
.
Contents of the 'Scheduled Tasks' folder

2006-08-31 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2006-08-31 04:21]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-PCDrProfiler - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-23 13:33
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-06-23 13:36
ComboFix-quarantined-files.txt 2009-06-23 18:36

Pre-Run: 100,016,218,112 bytes free
Post-Run: 100,007,239,680 bytes free

93

****************
HJT LOG

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:44:18 PM, on 6/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Gateway\EzTune\DTSRVC.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe
C:\Program Files\Gateway\EzTune\DTHtml.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Portrait Displays\Pivot Software\floater.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\winlogon.exe
c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {F073BDC9-0D67-4ff0-879E-27241C843828} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [SSC_UserPrompt] "c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe"
O4 - HKLM\..\Run: [DT Task] C:\Program Files\Gateway\EzTune\DTHtml.exe -startup_folder
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-21-3358008444-2738824108-3758008581-501\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Guest')
O4 - HKUS\S-1-5-21-3358008444-2738824108-3758008581-501\..\Run: [MySpaceIM] C:\Documents and Settings\Guest\Application Data\MySpace\IM\bin\MySpaceIM.exe (User 'Guest')
O4 - HKUS\S-1-5-21-3358008444-2738824108-3758008581-501\..\Run: [47013448713243123834246185652981] C:\Program Files\XP Antivirus\xpa.exe (User 'Guest')
O4 - HKUS\S-1-5-21-3358008444-2738824108-3758008581-501\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\APCMain.exe -m (User 'Guest')
O4 - S-1-5-21-3358008444-2738824108-3758008581-501 Startup: iWin Desktop Alerts.lnk = C:\Documents and Settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe (User 'Guest')
O4 - S-1-5-21-3358008444-2738824108-3758008581-501 User Startup: iWin Desktop Alerts.lnk = C:\Documents and Settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe (User 'Guest')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Gateway\EzTune\DTSRVC.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 9456 bytes
 
Hi,

There is still some things we need to remove.


Do this first...Important

Disable the TeaTimer, leave it disabled, do not turn it back on until we're done or it will prevent fixes from taking
  • Run Spybot-S&D in Advanced Mode.
  • If it is not already set to do this Go to the Mode menu select "Advanced Mode"
  • On the left hand side, Click on Tools
  • Then click on the Resident Icon in the List
  • Uncheck "Resident TeaTimer" and OK any prompts.
  • Restart your computer.<--You need to do this for it to take effect
Please do not proceed until the TeaTimer is disabled



Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.


O4 - HKUS\S-1-5-21-3358008444-2738824108-3758008581-501\..\Run: [47013448713243123834246185652981] C:\Program Files\XP Antivirus\xpa.exe (User 'Guest')
O4 - HKUS\S-1-5-21-3358008444-2738824108-3758008581-501\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\APCMain.exe -m (User 'Guest')
O4 - S-1-5-21-3358008444-2738824108-3758008581-501 Startup: iWin Desktop Alerts.lnk = C:\Documents and Settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe (User 'Guest')
O4 - S-1-5-21-3358008444-2738824108-3758008581-501 User Startup: iWin Desktop Alerts.lnk = C:\Documents and Settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe (User 'Guest')





Lets run Malwarebytes again, open the program, check for updates and run the quick scan, post the log and a new HJT log please
 
Ran Spybot, HJT, Malwarebytes

Thanks again for all your help!!

Ran Spybot and turned off tea timer first. Spybot found and said it fixed the following:

Double Click
Tracking cookie

Right Media
Tracking cookie

Virtumonde
(SBI $92386332) Library
c:\WINDOWS\system32\zipfldr.dill

Opened HJT (Only) and did not find any of the following:

O4 - HKUS\S-1-5-21-3358008444-2738824108-3758008581-501\..\Run: [47013448713243123834246185652981] C:\Program Files\XP Antivirus\xpa.exe (User 'Guest')
O4 - HKUS\S-1-5-21-3358008444-2738824108-3758008581-501\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\APCMain.exe -m (User 'Guest')
O4 - S-1-5-21-3358008444-2738824108-3758008581-501 Startup: iWin Desktop Alerts.lnk = C:\Documents and Settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe (User 'Guest')
O4 - S-1-5-21-3358008444-2738824108-3758008581-501 User Startup: iWin Desktop Alerts.lnk = C:\Documents and Settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe (User 'Guest')
*******************************************************
Please see HJT LOG
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:55:59 PM, on 6/24/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Gateway\EzTune\DTSRVC.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe
C:\Program Files\Gateway\EzTune\DTHtml.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Portrait Displays\Pivot Software\floater.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=PRESARIO&pf=desktop
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: hpWebHelper Class - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {F073BDC9-0D67-4ff0-879E-27241C843828} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [SSC_UserPrompt] "c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe"
O4 - HKLM\..\Run: [DT Task] C:\Program Files\Gateway\EzTune\DTHtml.exe -startup_folder
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Gateway\EzTune\DTSRVC.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 7651 bytes

*********************************************************
Here is new Malwarebytes Log


Malwarebytes' Anti-Malware 1.38
Database version: 2322
Windows 5.1.2600 Service Pack 2

6/24/2009 1:09:06 PM
mbam-log-2009-06-24 (13-09-06).txt

Scan type: Quick Scan
Objects scanned: 88021
Time elapsed: 5 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
 
Hello,

Your log looks fine. Do me a favor and let me know if this folder is still present , if it is right click on it and select delete.

C:\Program Files\Ascentive

You may need to enable windows to show all files and folders first.

You need to enable windows to Show all Files and Folders
Instructions for your Operating System HERE
 
Yes you can update. Open Internet Explorer and go to Tools> Windows Updates and go for it, it will have many updates including Service Pack 3 and Internet Explorer 8. There most likely will be windows updates before and after SP3, so this may take awhile.


ATF Cleaner <-- Yours to keep, run it now and then to clean out the clutter.

Malwarebytes <-- Yours to keep also, check for updates and run a scan now and then.

Combofix <---Is not a general cleaning tool, just run it with supervision or you can bork your system

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • CF_Cleanup.png

  • When shown the disclaimer, Select "2"

The above procedure will:
  • Delete the following:
    • ComboFix and its associated files and folders.
    • VundoFix backups, if present
    • The C:\Deckard folder, if present
    • The C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.





Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can install all the Spyware programs I have listed without any problems. If you install Spyware Blaster and Spyware Guard, they will conflict with the TeaTimer in Spybot , you can still install Spybot Search and Destroy but do not enable the TeaTimer .
Click to expand...


Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
  • Spybot Search and Destroy 1.6
    Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in Spybot Search and Destroy.
  • Spyware Blaster It will prevent most spyware from ever being installed. No scan to run, just update about once a week and enable all protection.
  • Spyware Guard It offers realtime protection from spyware installation attempts, again, no scan to run, just install it and let it do its thing.
  • IE-Spyad
    IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.


Safe Surfn
Ken
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.
 
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