S&D freezing at removal

G

grizz922

New member
S&D v1.6
Finds 26 threats and askes if I want to remove then. I answer "yes" and then the program just locks up. After waiting for a while I re-answer to the "yes" then the top of window shows "not responding" That's as far as I can go.

Any ideas how I can unlock this and finish the removal process?

thanks
 
grizz922:

What Windows OS (Operating System) are you running?

In addition it would be helpful if you posted log of the actual detections you are attempting to fix.To do that, either:
  • Run another scan.
    • When the scan completes, right click on the results list, select "Copy results to clipboard".
    • Then paste those results (Ctrl+V) to a new post in this thread.
  • Post the Checks.yymmdd-hhmm.log from a previous scan that shows the detections in question.
    • By default here are two Checks.yymmdd-hhmm.log files produced during a scan. The second Checks.yymmdd-hhmm.log has the details of what the scan found. A Fixes.yymmdd-hhmm.log file is produced if you fix or attempt to fix something.
    • There are two methods to copy and post that information from previous scans:
      • Method 1:
        • Go into Spybot > Mode > Advanced mode > Tools > View Reports > View Previous reports. Look for the Checks.yymmdd-hhmm.log file that contains the detections that you would like help with. Open it. To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy. Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.
      • Method 2
        • The Checks.yymmdd-hhmm.log and Fixes.yymmdd-hhmm.log files are stored in the following folders:
          • Windows 95 or 98:
            C:\Windows\Application Data\Spybot - Search & Destroy\Logs
          • Windows ME:
            C:\Windows\All Users\Application Data\Spybot - Search & Destroy\Logs
          • Windows NT, 2000 or XP:
            C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Logs
          • Windows Vista:
            C:\ProgramData\Spybot - Search & Destroy\Logs
        • Using Windows Explorer, navigate to the correct Checks.yymmdd-hhmm.log. Double click on it and it should open with Notepad. To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy. Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.
 
Last edited:
reporting back

My operating system is Windows XP Pro.

Here's what I have copied to the clipboard:
Hint of the Day: Click the bar at the right of this to see more information! ()


Microsoft.WindowsSecurityCenter.AntiVirusOverride: [SBI $3604910C] Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusOverride

Zedo: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


Mediaplex: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


FastClick: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


GoClick: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


BlueStreak: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


Statcounter: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


Matchcraft: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


BurstMedia: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


MediaPlex: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


Right Media: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


BurstMedia: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


AdRevolver: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


CasaleMedia: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


AdRevolver: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


DirectTrack: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


MediaPlex: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


AzoogleAds: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


DirectTrack: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


AdRevolver: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


Zedo: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


AdRevolver: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


DirectTrack: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


Clickbank: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


Tradedoubler: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)


Zedo: Tracking cookie (Internet Explorer: Grizz Wallace) (Cookie, nothing done)



--- Spybot - Search & Destroy version: 1.6.0 (build: 20080729) ---

2008-08-14 blindman.exe (1.0.0.8)
2008-08-14 SDFiles.exe (1.6.0.4)
2008-08-14 SDMain.exe (1.0.0.6)
2008-08-14 SDShred.exe (1.0.2.3)
2008-08-14 SDUpdate.exe (1.6.0.9)
2008-08-14 SDWinSec.exe (1.0.0.12)
2008-07-30 SpybotSD.exe (1.6.0.31)
2008-09-16 TeaTimer.exe (1.6.3.25)
2008-11-03 unins000.exe (51.49.0.0)
2008-08-14 Update.exe (1.6.0.7)
2008-08-14 advcheck.dll (1.6.1.12)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2008-09-15 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2008-08-14 Tools.dll (2.1.5.7)
2008-09-02 Includes\Adware.sbi (*)
2008-10-26 Includes\AdwareC.sbi (*)
2008-06-03 Includes\Cookies.sbi (*)
2008-09-02 Includes\Dialer.sbi (*)
2008-09-09 Includes\DialerC.sbi (*)
2008-07-22 Includes\HeavyDuty.sbi (*)
2008-09-02 Includes\Hijackers.sbi (*)
2008-10-28 Includes\HijackersC.sbi (*)
2008-09-09 Includes\Keyloggers.sbi (*)
2008-10-28 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2008-10-28 Includes\Malware.sbi (*)
2008-10-28 Includes\MalwareC.sbi (*)
2008-09-02 Includes\PUPS.sbi (*)
2008-10-28 Includes\PUPSC.sbi (*)
2007-11-07 Includes\Revision.sbi (*)
2008-06-18 Includes\Security.sbi (*)
2008-10-23 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2008-10-28 Includes\Spyware.sbi (*)
2008-10-29 Includes\SpywareC.sbi (*)
2008-06-03 Includes\Tracks.uti
2008-10-29 Includes\Trojans.sbi (*)
2008-10-28 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll
 
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