seriously bad malware

hello, and thanks for the help so far.
i don't see these files,
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\
C:\Documents and Settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0

do i have to empty the shared folder of everything? it holds most of my d/l progs and music.
C:\Documents and Settings\Owner\Shared\

this folder i don't see to delete as well.
C:\WINDOWS\system32\dllcache\sys32\

all others have been emptied or deleted so far. i still need to run the 2 progs but i want to complete all the tasks your giving me first.

any other help to see those above?
thanks,
lone
 
Hi

This might help for finding these:

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\
C:\Documents and Settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0
C:\WINDOWS\system32\dllcache\sys32\

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Remember to unhide them again when you're clean.

"do i have to empty the shared folder of everything? it holds most of my d/l progs and music.
C:\Documents and Settings\Owner\Shared\"

It seems to have so much infected stuff that only sensible way is to empty entire folder.

Also, it doesn't seems to contain anything legal stuff :rolleyes:
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:28:51 AM, on 11/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\PROGRA~1\SPYWAR~2\sp_rsser.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WFXSVC.EXE
C:\Program Files\WinFax\WFXMOD32.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\WINDOWS\system32\wfxsnt40.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Xfire\Xfire.exe
C:\Documents and Settings\Owner\Desktop\hard to kill virus removals\lonewolf.exe\lonewolf.exe.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.start.earthlink.net/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\companion\Installs\cpn0\yt.dll
O2 - BHO: EarthLink BHO Guard - {00000000-0000-0000-0000-000000000002} - C:\Program Files\EarthLink\Toolbar\EScamBlk.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink ScamBlocker V3 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink\Toolbar\EScamBlk.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink\Toolbar\ElnkPuB.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink\Toolbar\ProtctIE.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink\Toolbar\uninsttb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\companion\Installs\cpn0\yt.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink\Toolbar\Toolbar.dll
O3 - Toolbar: ImageShack Toolbar - {6932D140-ABC4-4073-A44C-D4A541665E35} - C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll
O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe"
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: EarthLink Google Search - res://C:\Program Files\EarthLink\Toolbar\SearchUI.dll/search.html
O8 - Extra context menu item: Post Image to Blog - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5003
O8 - Extra context menu item: Tag This Image - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5002
O8 - Extra context menu item: Transload Image to ImageShack - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5004
O8 - Extra context menu item: Upload All Images to ImageShack - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5000
O8 - Extra context menu item: Upload Image to ImageShack - res://C:\WINDOWS\ImageShackToolbar\ImageShackToolbar.dll/5001
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://toolbar.imageshack.us
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {0BCADE60-1E93-11D8-ABDA-0004759647B3} (FastBid1 Class) - http://www.bxwa.com/fastbid/fastbidx1.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {32322460-3E7D-11D7-ABD8-0001029A9BA6} (FastBid2 Class) - http://www.bxwa.com/fastbid/fastbidx2.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1115840787046
O16 - DPF: {6932D140-ABC4-4073-A44C-D4A541665E35} (ImageShack Toolbar) - http://toolbar.imageshack.us/toolbar/ImageShackToolbar.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://livewc01.custhelp.com/7540-b358h/rnl/java/RntX.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{43153E9C-3D48-4ED8-B7CF-1187245DCDB0}: NameServer = 68.94.156.1,68.94.157.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{4C1814B1-52F7-4CD9-B0BF-CA8C0B7BACF0}: NameServer = 64.169.140.6,206.13.31.12
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe (file missing)
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\PROGRA~1\SPYWAR~2\sp_rsser.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
O23 - Service: WinFax PRO (wfxsvc) - Symantec Corporation - C:\WINDOWS\system32\WFXSVC.EXE

--
End of file - 12023 bytes
 
i still could not see C:\WINDOWS\system32\dllcache\sys32\ to delete. heres the new kaspersky scan as well.


Friday, November 09, 2007 9:15:52 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 9/11/2007
Kaspersky Anti-Virus database records: 454672


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
K:\

Scan Statistics
Total number of scanned objects 511232
Number of viruses found 2
Number of infected objects 6
Number of suspicious objects 0
Duration of the scan process 03:49:19

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\005f_File_Monitoring_eventcritlog.rpt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\005f_File_Monitoring_eventlog.rpt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\0060_Mail_Monitoring_eventlog.rpt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\0061_Web_Monitoring_eventlog.rpt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\0062_pdm_eventcritlog.rpt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\0062_pdm_eventlog.rpt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\detected.idx Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\detected.rpt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\eventlog.rpt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7\Report\report.rpt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-11-08_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\Owner\Application Data\ACD Systems\ACDSee\ImageDB.ddf Object is locked skipped

C:\Documents and Settings\Owner\Application Data\ACD Systems\ACDSee\ImageDB.dtf Object is locked skipped

C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\History\History.IE5\MSHist012007110820071109\index.dat Object is locked skipped

C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Owner\ntuser.dat Object is locked skipped

C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped

C:\Program Files\WinFax\Data\Status.WFD Object is locked skipped

C:\Program Files\WinFax\Data\Status.WFF Object is locked skipped

C:\Program Files\WinFax\Data\Status.WFG Object is locked skipped

C:\Program Files\WinFax\Data\Status.WFR Object is locked skipped

C:\Program Files\WinFax\Data\Status.WFX Object is locked skipped

C:\Program Files\WinFax\Data\Status2.WFD Object is locked skipped

C:\Program Files\WinFax\Data\Status2.WFG Object is locked skipped

C:\Program Files\WinFax\Data\Status2.WFX Object is locked skipped

C:\Program Files\WinFax\Data\Status3.WFD Object is locked skipped

C:\Program Files\WinFax\Data\Status3.WFG Object is locked skipped

C:\Program Files\WinFax\Data\Status3.WFX Object is locked skipped

C:\Program Files\WinFax\Data\StatusS.WFD Object is locked skipped

C:\Program Files\WinFax\Data\StatusS.WFG Object is locked skipped

C:\Program Files\WinFax\Data\StatusS.WFX Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{88A9728D-068D-4BE5-99BD-49CC3FD4BC94}\RP28\A0006009.exe/WISE0107.BIN/WISE0008.BIN Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped

C:\System Volume Information\_restore{88A9728D-068D-4BE5-99BD-49CC3FD4BC94}\RP28\A0006009.exe/WISE0107.BIN/WISE0009.BIN Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped

C:\System Volume Information\_restore{88A9728D-068D-4BE5-99BD-49CC3FD4BC94}\RP28\A0006009.exe/WISE0107.BIN Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped

C:\System Volume Information\_restore{88A9728D-068D-4BE5-99BD-49CC3FD4BC94}\RP28\A0006009.exe WiseSFX: infected - 3 skipped

C:\System Volume Information\_restore{88A9728D-068D-4BE5-99BD-49CC3FD4BC94}\RP28\A0006009.exe WiseSFX Dropper: infected - 3 skipped

C:\System Volume Information\_restore{88A9728D-068D-4BE5-99BD-49CC3FD4BC94}\RP28\A0006010.exe Infected: not-a-virus:RiskTool.Win32.PsShutdown.232 skipped

C:\System Volume Information\_restore{88A9728D-068D-4BE5-99BD-49CC3FD4BC94}\RP30\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\ModemLog_Agere Win Modem.txt Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\drivers\fidbox.dat Object is locked skipped

C:\WINDOWS\system32\drivers\fidbox.idx Object is locked skipped

C:\WINDOWS\system32\drivers\fidbox2.dat Object is locked skipped

C:\WINDOWS\system32\drivers\fidbox2.idx Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\Temp\History\History.IE5\desktop.ini Object is locked skipped

C:\WINDOWS\Temp\Perflib_Perfdata_38c.dat Object is locked skipped

C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5\1T8QPPCG\desktop.ini Object is locked skipped

C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5\4AURFSVB\desktop.ini Object is locked skipped

C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5\desktop.ini Object is locked skipped

C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5\IUJ8IHM2\desktop.ini Object is locked skipped

C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5\NCP3LATX\desktop.ini Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\1a7bc9.DLL Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\AdskLicense.exe Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\AdskLicense.ini Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\All Other Countries.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Americas all other.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\APac English.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\arebase.exe Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\bbrd1.bmp Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\bbrd2.bmp Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\bbrd3.bmp Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\bbrd4.bmp Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\bbrd5.bmp Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\bbrd6.bmp Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\bbrd7.bmp Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\bbrd8.bmp Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Belgique-Belgie.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Ceska Republika-Slovenska Republika.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\cfgmtool.dll Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\danmark.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Deutschland.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\dlg.bmp Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Espana.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\France.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\fsivba.dll Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Greece.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\identify.dll Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Ireland.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Italia.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\iutil.dll Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\japanese.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\korean.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\LA Brazil.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\LA Spanish.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\lastbbrd.bmp Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\LICENSE.TXT Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\logo.bmp Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Luxembourg-Luxemburg.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Magyar.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\mfc42.dll Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\msvcrt.dll Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Nederland.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Norge.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Oesterreich.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\parseinf.dll Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Polska.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Portugal.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Psapi.dll Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\regacad.dll Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Russia.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\simplified chinese.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Suisse-Die Schweiz.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Suomi.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\sverige.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\TITLE.BMP Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Traditional Chinese.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\Turkiye.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\UNINST.EXE Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\United Kingdom.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\upgrade.dll Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\US Canada.rtf Object is locked skipped

C:\WINDOWS\Temp\_ISTMP0.DIR\_SETUP.LIB Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
 
Hi

Logs look good.

All viruses are in system restore and inactive.

I give you later instructions how to empty it.

Other than that, any problems left?
 
Hi

Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo
2) Sunbelt/Kerio
3) Agnitum
4) ZoneAlarm

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 3 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u3...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Read the License Agreement and then check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.

You can remove all tools we used.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources


  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
 
Since this issue appears resolved ... this Topic is closed.

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Everyone else please begin a New Topic.
 
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