Services and Controller app has encountered a problem and needs to close

So it should be fine.

Then we use combofix:

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    Code: 
    SRPeek::
wscntfy.exe
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    CFScriptB-4.gif

  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
 
If so, we continue with this:

Please go to Kaspersky website and perform an online antivirus scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply along with a fresh HijackThis log.
 
Online scan did not finish, browser crashed each time it got to 10,000 objects scanned.

During that time, no infections to be found.


On the other hand, the problem "seems" to be randomly fixed.
 
I'm happy with services.exe not crashing, because now i can just finish one of my thousand projects.

So, ready for final instructions!
 
OK, then please post a fresh HijackThis log and I will post you those instructions :)
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:04:23 PM, on 11/22/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe
C:\Program Files\IVT Corporation\BlueSoleil\BsMobileCS.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PnkBstrB.exe
C:\PROGRA~1\SPEEDB~2\VideoAcceleratorService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kerio\WinRoute Firewall\winroute.exe
C:\PROGRA~1\SPEEDB~2\VideoAcceleratorEngine.exe
C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Kerio\WinRoute Firewall\avServer.exe
C:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Logitech\Gaming Software\LWEMon.exe
C:\program files\steam\steam.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Kerio\WinRoute Firewall\wrctrl.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: SBCONVERT - {31B27F2D-6BC6-451B-B3D2-4EAB36B2FC3B} - C:\Program Files\SpeedBit Video Downloader\Toolbar\tbcore3.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~1\MI1933~1\Office12\GRA8E1~1.DLL
O2 - BHO: Windows Live ????? ???? - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: DAPIELoader Class - {FF6C3CF0-4B15-11D1-ABED-709549C10000} - C:\PROGRA~1\DAP\DAPIEL~1.DLL
O2 - BHO: GrabberObj Class - {FF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\PROGRA~1\SPEEDB~1\Toolbar\grabber.dll
O3 - Toolbar: SpeedBit Video Downloader - {0329E7D6-6F54-462D-93F6-F5C3118BADF2} - C:\Program Files\SpeedBit Video Downloader\Toolbar\tbcore3.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O3 - Toolbar: Badongo Toolbar - {eadb5c49-abd7-447d-81ee-d5245b6f3929} - C:\Program Files\Badongo Toolbar\toolbar.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [BtTray] "C:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Start WingMan Profiler] C:\Program Files\Logitech\Gaming Software\LWEMon.exe /noui
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [WrCtrl] "C:\Program Files\Kerio\WinRoute Firewall\wrctrl.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O4 - S-1-5-18 Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe (User 'Default user')
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: e&xportar a microsoft excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: send by bluetooth - C:\Program Files\IVT Corporation\BlueSoleil\TransSend\IE\tsinfo.htm
O8 - Extra context menu item: send via &message... - C:\Program Files\IVT Corporation\BlueSoleil\TransSend\IE\tssms.htm
O8 - Extra context menu item: upload linked file to badongo - C:\Program Files\Badongo Toolbar\uploadfile.html
O8 - Extra context menu item: upload this image to badongo - C:\Program Files\Badongo Toolbar\uploadimage.html
O9 - Extra button: Enviar a OneNote - {2670000a-7350-4f3c-8081-5663ee0c6c49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar a OneNote - {2670000a-7350-4f3c-8081-5663ee0c6c49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780b25-18cc-41c8-b9be-3c9c571a8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: (no name) - cmdmapping - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~2\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~2\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~2\sblsp.dll
O11 - Options group: [java_sun] Java (Sun)
O16 - DPF: {4ABB12B3-8A8B-481D-874A-93E16F930A8B} (CKKeyPro Crypto support Class (CKNhnInst)) - http://www.hangame.com/common/CKKeyProInst.cab
O16 - DPF: {C044CD87-DFB0-4130-A5E4-49361106FBC8} (HanSetupCtrl1010 Class) - http://pubid.hangame.com/common/HanSetup1020.cab
O18 - Protocol: groovelocalgws - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MI1933~1\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\WINDOWS\system32\skype4com.dll
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: BlueSoleilCS (bluesoleilcs) - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe
O23 - Service: BsHelpCS (bshelpcs) - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe
O23 - Service: BsMobileCS (bsmobilecs) - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BsMobileCS.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildGames\Game Console - WildGames\GameConsoleService.exe
O23 - Service: Imapi Helper (imapi helper) - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe
O23 - Service: Java Quick Starter (javaquickstarterservice) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NMSAccessU (nmsaccessu) - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: PC Tools Auxiliary Service (sdauxservice) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdcoreservice) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: VideoAcceleratorService - Speedbit Ltd. - C:\PROGRA~1\SPEEDB~2\VideoAcceleratorService.exe
O23 - Service: Kerio WinRoute Firewall (winroute) - Kerio Technologies - C:\Program Files\Kerio\WinRoute Firewall\winroute.exe
O23 - Service: Automatic Updates (wuauserv) - Unknown owner - C:\WINDOWS\
O23 - Service: Zwunzi Service (zwunzi service) - Unknown owner - C:\Documents and Settings\All Users\Application Data\Zwunzi\zwunzi121.exe (file missing)

--
End of file - 10874 bytes



Thank you very much for your time, Shaba. :thanks:
 
Looks like we are not done.

Some windows services are borked.

Please download the Registry Search tool by clicking on the "hard drive" icon halfway down this page:
http://www.billsway.com/vbspage/
Save it to the desktop and run it. If you get an alert from your antivirus about scripting, choose to allow the script to run. Search for fystemroot and click OK. Post the logfile from the tool here for me.
 
Please go to start - run - services.msc - ok

Find Background Intelligent Transfer Service and tell me what it says in Path to executable.
 
Yes but it has been changed by malware.

Please do another search for %fystemroot% and post back results.
 
Well there should be hits.

Download RegSearch by Bobbi Flekman.
  • Create a folder in your C: drive C:\Regsearch, and extract all the files from the zip archive into that folder.
  • Double click regsearch.exe to launch the programme.
  • Copy/Paste the following into the Search Box %fystemroot%
  • Click OK.
Regsearch will now search your Registry for the required strings, when it is finished it will open a Notepad file RegSearch.txt, saved to the Regsearch folder.

Copy/Paste that file into your next post.
 
Windows Registry Editor Version 5.00

; Registry Search 2.0 by Bobbi Flekman © 2005
; Version: 2.0.6.0

; Results at 11/24/2009 9:36:50 PM for strings:
; '%fystemroot%'
; Strings excluded from search:
; (None)
; Search in:
; Registry Keys Registry Values Registry Data
; HKEY_LOCAL_MACHINE HKEY_USERS


[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\BITS]
; Contents of value:
; %fystemRoot%\system32\svchost.exe -k netsvcs
"ImagePath"=hex(2):25,00,66,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\wuauserv]
; Contents of value:
; %fystemroot%\system32\svchost.exe -k netsvcs
"ImagePath"=hex(2):25,00,66,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\BITS]
; Contents of value:
; %fystemRoot%\system32\svchost.exe -k netsvcs
"ImagePath"=hex(2):25,00,66,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\wuauserv]
; Contents of value:
; %fystemroot%\system32\svchost.exe -k netsvcs
"ImagePath"=hex(2):25,00,66,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS]
; Contents of value:
; %fystemRoot%\system32\svchost.exe -k netsvcs
"ImagePath"=hex(2):25,00,66,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]
; Contents of value:
; %fystemroot%\system32\svchost.exe -k netsvcs
"ImagePath"=hex(2):25,00,66,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

; End Of The Log...

This is the log you asked for.

So, what next?







(I never expected my issue to turn out like this, lol)
 
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