Services and Controller app has encountered a problem and needs to close

[Shaba]

OK so there are hits

Please now use regedit search to see if it can found those.

 

[NightDrifter]

It finds this:

ImagePath REG_EXPAND_SZ %fystemRoot%\system32\svchost.exe -k netsvcs



And information about the Background Intelligent Transfer Service.



So, what do i do?

 

[Shaba]

Well we have two choices.

You can edit those back manually (before that you need to take a registry backup) or I can make a reg file for it. I think the latter one might be more convinient?

 

[NightDrifter]

I would prefer a Reg file, sounds.... Safer, and more convenient.

Backing up registry, just in case.

 

[Shaba]

• Please use the following link to download ERUNT
• Use the setup program to install ERUNT on your computer

Click Erunt.exe to backup your registry to the folder of your choice.

Note:to restore your registry, go to the folder and start ERDNT.exe

Open Notepad and copy the contents of the following box to a new file.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\BITS]
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\wuauserv]
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\BITS]
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\wuauserv]
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS]
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv]
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00

Save it as fix.reg (save type: "All files" (*.*)) to your desktop.

It should look like this ->

Go to Desktop, double-click fix.reg and merge the infomation with the registry.

Reboot.

Do another search for fystemroot using regsearch and post back results here.

 

[NightDrifter]

Can't merge with Registry.


It says some keys are open by the System or other processes.

 

[Shaba]

Please then try again in safe mode.

 

[NightDrifter]

It also doesn't work in Safemode, same error again.

 

[Shaba]

Then it has to be done manually.

Go to start - run - regedit - ok

Browse to these keys:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\BITS
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\wuauserv
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\BITS
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\wuauserv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv

Change value for Imagepath to %systemroot%. Let me know how it went.

 

[NightDrifter]

Doesn't work, i keep getting an error saying that it can't save the content, tried both in normal and Safemode

 

[Shaba]

Well in that case I think repair installation of windows is required to fix those services.

Do you have CD handy and do you need instructions for that?

 

[NightDrifter]

I have the CD at hand, ready for the instructions.


Thanks,

~NightDrifter

 

[Shaba]

This should help here.

 

[Shaba]

Due to the lack of feedback this Topic is closed.

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