Show log option not working

A

Argus

New member
Hi, when I right click on the teatimer icon, and select "show log", nothing happens. Looking in process explorer, notepad.exe doesn't open. All other options are working, but I do have the problem where spybot disappears just before the end of a scan. Probably not related to this though.
 
If you go into Spybot > Mode > Advanced Mode > Tools > Resident, is the log displayed?

The "Resident" information is stored in a file named "Resident.log" in one of the following folders:
  • Windows 95 or 98:
    C:\Windows\Application Data\Spybot - Search & Destroy\ Logs
  • Windows ME:
    C:\Windows\All Users\Application Data\Spybot - Search & Destroy\Logs
  • Windows NT, 2000 or XP:
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Logs
Do you have a file named "Resident.log"?
 
Hi,
There is no log displayed in resident, and archive logs option is grayed out (if you know what I mean)
There is no file called resident log in spybots application files folder.

I do run CCleaner occasionally, would that be it?
Do you think creating a file called resident.log would fix it? ie would spybot recognize it, and start writing logs to it?

Thanks, argus :)
 
The Resident.log should automatically be created when there is TeaTimer activity.

Did you ever click on the "Archive log" button? If so the Resident.log is renamed to Resident.yymmdd-hhmm.log and a new Resident.log file should be created when there is new TeaTimer activity.
 
Hi, I checked today, and there was a log, with two entries in it.

I am at a bit of a loss to explain why it wasn't here yesterday though, do you know what exactly CCleaner removes if spybot is ticked under the application tab?
 
I personally do not use ccleaner. Some of the items ccleaner removes were identified by Zenobia in this thread:
I believe that if you look in the C:\Program Files\CCleaner\winapp.ini file you can see what is being removed. Open the C:\Program Files\CCleaner\winapp.ini file with Notepad. Scroll down to SpyBot Search and Destroy (or do a find on it). If the following entry is still in the winapp.ini file then all files in the Spybot - Search & Destroy\Logs directory will be deleted:

Code: 
FileKey1=%allusersprofile%\Application Data\Spybot - Search & Destroy\Logs|*.*
 
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