Sluggish Computer!

H

happylove

New member
Hello, the last week or so my computer has been running very slow. Can someone direct me in the right direction of things to try? I ran Spybot S&D, and Malawarebytes, which found a BHO (I believe) and I removed it. I tried to do a previous restore and no matter which date I pick, it tells me it's unable to do it. Please help! Thanks.

Joyce
 
Last edited by a moderator:
Hello, I don't think it's infected, it's just running really slow. Not sure what's going on. I can't restore to a previous point, even though it gives me the options to pick certain dates.
 
Last edited by a moderator:
Hi there,

It would be helpful in troubleshooting if you gave details about the machine in question. ;)
 
Hi, I am running Windows XP, I use Mozilla Firefox instead of IE. My computer is an HP 819N. I just looked at the Malwarebytes log from 5/21 and the recent problem I found was Trojan BHO and Adware Coupons and I removed them, ran the scan again and it was clean. Here are the keys affedted:

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9e91ef7b-6846-45c3-a8ab-67cf7c900783} (Trojan.BHO) -> Quarantined and deleted successfully.

I ran a scan yesterday and today and it found nothing. I'm wondering why my computer is running so slow and it's taking a long time to bring up websites. Thanks.

Joyce
 
Hi there,

happylove said:
Hello, I don't think it's infected, it's just running really slow.
Click to expand...

There could be several reasons the computer is slow, unrelated to a malware infection, how much RAM (memory) do you have?

happylove said:
tashi, should I run HJT and send the log? I did run S&D and nothing was found. Thank you.
Click to expand...

It's up to you but if you'd like the machine checked out.

tashi said:
"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

Then copy and paste the HJT log into a new topic.
Click to expand...

That would be in the Malware Removal Forum

Cheers
 
Hi happylove,

That is enough RAM to run XP but your computer may be sluggish if you have a lot of CPU intensive programs running.

What is the size of the Hard drive and how much free space is available?

Regards.
 
Hi Tashi, the total size of my hard drive is 180 GB, with 113 GB free. I'm wondering about that Trojan.BHO that Malwarebytes removed. I think maybe there is some leftover stuff from that. I think I will post the log in the proper forum, and see what happens with that. If you have any more suggestions, I sure do appreciate it.
 
Hi there,

Yes go ahead and start a topic in the Malware forum, if the PC is clean you will be directed to a tech forum.

Cheers.
 
You must log in or register to reply here.
Back
Top