Thanks for the clarification. I can only delete the files in the ESET results located in c:\programdata. When I try to delete the files in any of the shadowcopy folders I get a message that the disk is write protected or the media is write protected.
With respect to the blue screen it does contain some message, but it does not last long enough for me to be able to read any of it.
With respect to the winsrcmde box. It was happening before too. It seems to come up usually after running spybot and attempting to fix the problem.
I downloaded and ran tdss and attempted to reboot. Now it crashes and I get the blue screen about 20 seconds after the login page loads. It seems to have more writing than the previous blue screen, about 3/4 of a page, but again it does last long enough to catch more than a word or two. It can restart in safe mode.
With respect to the blue screen it does contain some message, but it does not last long enough for me to be able to read any of it.
With respect to the winsrcmde box. It was happening before too. It seems to come up usually after running spybot and attempting to fix the problem.
I downloaded and ran tdss and attempted to reboot. Now it crashes and I get the blue screen about 20 seconds after the login page loads. It seems to have more writing than the previous blue screen, about 3/4 of a page, but again it does last long enough to catch more than a word or two. It can restart in safe mode.