SpyAxe keeps coming back and I cant run SDHelper!

sort of success!

:) :bigthumb: After following your directions, I now have SDHelper.

:( However, I still have this in the system startup files:
Database status: Not required - virus, spyware, malware or other resource hog
Value: ctfmon.exe
Filename: ctfmon32.exe

"Please tell me how to do this." if you dont already know how i suggest we leave them, they are just leftovers than cannot couse any problems i think.
:o :confused: I know how to do this once I get into regedit, I simply cannot find the way in any more.
 
Hi
ctfmon32.exe, thats just the information panel, it can be misleading
leave that item alone.

Start run regedit perhaps ?
 
regedit won't delete

Thanks, I'll leave that item alone.

In regedit, I cannot delete the items. I get an error: Cannot delete TBPS.PluginConfig: Error while deleting key.

Any idea why? I am the owner and have full permission.
 
Adjust each keys permisions then try to delete it
If you have trouble deleting a key. click once on the key name to highlight it right click Permission's menu option under Security or Edit. Then Uncheck "Allow inheritible permissions" and press copy. Then click on everyone and put a checkmark in "full control". Then press apply and ok and attempt to delete the key again.
 
Success in regedit!

:bigthumb: I was able to remove all 5 of the classes you requested after some manipulation with permissions!

Thanks for the help! You're an :angel: of mercy and I appreciate it!

While I'm in here do you want me to get rid of any others?
 
More success and a bit of a problem still

Since the regedit, I still get the notification that IE is not my default browser. and I still can't use the mailto: function to directly access email addresses from the web.

Any ideas?
 
"I still get the notification that IE is not my default browser."

If i remember correctly you should see an option to make it the default browser when you see that message.

I think we are finished with malware problems.
 
LonnyRJones said:
"I still get the notification that IE is not my default browser."

If i remember correctly you should see an option to make it the default browser when you see that message.
Click to expand...


I'm not sure if we are finished with malware problems as IE is still not operating correctly. My problem is that even with the "make it the default browser" box checked, every time it opens, it gives me the same "is not the default browser" error. It does not remember that it IS the default browser. Also, it does not let me use the mailto: function which is part of IE.

Can you help with this?
 
As the malware problems appear to be resolved, this topic will now be closed and archived. If a problem related to malware, spyware or adware returns and you need this topic re-opened, please send a message to me or another helper with a link to this thread.
 
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