spybot having trouble cleaning detected malware

[tomkatcorp]

When I hit the remove malware button, I get a pop up saying spybot is having trouble cleaning detected malware do you want it to keep trying, 11 tries so far. what needs to be done?

 

[tashi]

Hello tomkatcorp, :welcome:

Please list:

Version of Spybot
http://www.safer-networking.org/
The operating system
Other security programs installed

Also, did you run Spybot - Search & Destroy as Administrator? How can I get administrator rights under Windows Vista / Windows 7 / Windows 8?

Best regards.