spybot install

Okay-doke. :)

If you have time before leaving,you could temporarily shut down Zone Alarm for a short time,and try updating your programs.Let me know what happens as time allows,either now or then.This will help troubleshoot if ZA actually is the problem.Make sure you restart Zone Alarm after getting spywareblaster,etc. to check for updates.

Have a great vacation. :greeting:
 
Just missed your post Zenobia. Thanks so much for all that info and your time. Lot of helpful information and I will read it thoroughly. Like I said above, will be away for a couple of weeks after tomorrow and if problems persist, maybe I could pick up on this again then. Too bad I couldn't take my desktop along with me. :)

Thanks so much again - so appreciated.
 
Hi again Zenobia:
I shut down ZA and things are still not updating (same errors), sorry to say.
The host file in ZA was not checked in.

Thought I'd get back to you tonight - heck, it's only 2:00 am. and I'm starting to feel rather brain dead anyway. :)

Many thanks again.
 
Cimarron,

There was a problem with early versions of Zone Alarm where they locked the host file regardless of whether this option was ticked or not.
As far as I am aware the first version that fixed this problem was 6.5.737.000 (it was definately OK with that version), but then as I said in an earlier post the other more recent problem introduced with a Microsoft critical upgrade needs version 7.0.483.000 (earliest) to overcome that.

Shutting down Zone does not prevent some of its protection from working. It has to be completely un-installed. I can't remember whether booting up in safe mode allowed you to get round this whilst you immunised the host file.
 
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Hi,Greyfox.Hope you're not having a rainy Sunday,like I am. :)
If I'm remembering correctly,I think a workaround for the hosts file locking problem before Zone Alarm fixed it in a newer version was to tick the hosts lock,even if it was not checkmarked,then untick it again.
I think booting into safe mode and immunizing worked,too,but I only skimmed the old posts,to be truthful.

I'm seeing the critical update issue as affecting Windows 2000/XP here:
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
 
Zenobia:

Zenobia said:
Hi,Greyfox.Hope you're not having a rainy Sunday,like I am. :)
...
Click to expand...
Not bad here. Below normal temperature, not too humid and a nice breeze (so it is not oppressive like the last couple of days when I would have taken your rain).
  • Temperature: 82°F 28°C
  • Relative Humidity: 45%
  • Conditions: Partly Cloudy
  • Winds: NW 13 MPH NW 21 KPH
I'll see if I can send it up the coast to you.
 
The thunder woke up me 6 AM in the morning.
Click to expand...
you are sleeping to long anyway, you should get up earlier.;)

it was thunder here too one day, it was annoying, i couldnt connect to the internet either.
 
md usa spybot fan said:
I'll see if I can send it up the coast to you.
Click to expand...
Oh,please do send it up this way.Those kind of days are few and far between this Summer. :)

Must be thundershowers in a lot of places,we had one just a little bit ago.
 
blues said:
you are sleeping to long anyway, you should get up earlier.;)
Click to expand...

*cough, since when were you this thoughtful? I never bothered to wake up early.

I don't want to hijack this thread, so I'll remain dormant until another query comes up.
 
Not sure if ZA is the culprit

Hello. Not so sure ZA is at fault. I am experiencing same problem with 1.6 and I have never installed ZA on my machine.
 
Smily, do you use a firewall? If so what brand? Have you allowed the Spybot-SD updater to access the Internet?
 
Sorry, I suppose the details would be helpful :laugh:

OS - Vista Home Premium

Firewall - Vista built in. Have enabled everything under exception list mentioning Spybot.

Did have Comodo Firewall installed but have removed it.

Same problem though. When try to do install with immediate updates checked it fails with same error message. So ok, install w/out immediate updates and do them after right? NOPE. still fails.
have not yet done the manual updates though.
 
Do you get the same error message as well,when checking for updates after Spybot is installed?
 
after is installed and perform updates I get immediate error message box with Error retrieving update info file!

It will not update at all. has me scratching my head because previous version 1.5.2 worked flawlessly
 
Alright,I'd suggest installing the manual updates for this week for now,if you haven't already:
http://www.spybot.info/en/download/index.html
Detection updates 2008-08-06 - product description
md5: A2366F130677C8C105E5B36BA010E3B7
This updates the detection rules. Only needed if you do not want to use the update function integrated into Spybot-S&D
Click to expand...

This might tell me exactly nothing,but it's worth a shot.Could you please post a startup list?Instructions here:
http://www.safer-networking.org/en/howto/startup.html
Thanks. :)

The error retrieving update info file box,that pops up immediately,on the screen?
You're not getting a bad checksum box beside the updates within Spybot,are you?
 
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