spybot-s&d 1.4,,,,cant update !

K

kisskiss

New member
:confused:
spybot wont work on windows xp home adition.
i just got this new pc this month 10-13-05 and installed it yesterday
when i went to click on search for updates it said socket error,,conection confused ,,it cant search for updates,,,no its not my fire wall.

i thought it was supposed to work on windows xp.
 
Hello,

Please take a look at your security settings of your firewall (if you are using one) and make sure that Spybot-S&D is not blocked. That should help to get into the updates. If Spybot-S&D is not blocked it is also possible that our server is temporarily not available. Please try it again a few hours later.

If this does not help please download the updates manually:
http://www.safer-networking.org/en/download/index.html
Here is the direct download link:
http://www.spybotupdates.com/updates/files/spybotsd_includes.exe
Just download and run that file - it is selfinstalling.

Best regards
Sandra
Team Spybot
 
1.4 with Firefox - can't update

I couldn't update with 1.2 either. I have tried to set proxies but my browser connection settings show 'direct connection to the internet' - so there are no proxy settings to copy over to S & D.

The error message is "Error retrieving update into file! Socket Error (hash) 10057. Socket is not connected" .

How do I update? Using Windows XP Pro

Thanks

RN
 
Last edited:
Xp

Hi KissKiss, Just installed SpyBot myself 10.22.05 and it seems to be working fine. My OS Windows XP Home, McAfee AV + Firewall along with a NAT in my router. My Firewall does insist on all programmes being given permission to connect to the net, wonder if yours is the same????
hitbit
 
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