Spybot S&D not working (Resolved)

Please do the following

Download this file Inherit.exe to your desktop

Create A Batch File
Please copy (Ctrl+C) and paste (Ctrl+V) the following text in the quote to Notepad.
Save it as "All Files" and name it fix.bat Please save it on your desktop. ( It must be next to Inherit.exe )

@Echo Off
CD %~dp0
If not exist inherit.exe (@Echo Inherit Not Found&&Pause&&Goto End)
inherit.exe "c:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
:End
del /q %0
Double click on fix.bat

This should only take a second or so, clicl "OK" to any prompts.

I would reinstall Avira and see if that cures the problem.

Do you have the Kaspersky log ?
 
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, September 1, 2009
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Monday, August 31, 2009 22:03:44
Records in database: 2732502
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
F:\

Scan statistics:
Objects scanned: 202715
Threats found: 3
Infected objects found: 7
Suspicious objects found: 0
Scan duration: 03:02:33


File name / Threat / Threats count
C:\Old Files\Music\we didnt start the flame wars.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1
C:\Qoobox\Quarantine\C\WINDOWS\msa.exe.vir Infected: Trojan.Win32.FraudPack.qvn 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACcxlogicvxk.dll.vir Infected: Packed.Win32.TDSS.y 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACobmsqcfppy.dll.vir Infected: Packed.Win32.TDSS.y 1
C:\System Volume Information\_restore{9C35F2CB-3C94-4996-B38E-D25671C88286}\RP236\A0080119.dll Infected: Packed.Win32.TDSS.y 1
C:\System Volume Information\_restore{9C35F2CB-3C94-4996-B38E-D25671C88286}\RP236\A0080120.dll Infected: Packed.Win32.TDSS.y 1
C:\System Volume Information\_restore{9C35F2CB-3C94-4996-B38E-D25671C88286}\RP236\A0080143.exe Infected: Trojan.Win32.FraudPack.qvn 1

Selected area has been scanned.
 
Just one file to delete there, the others will be removed in the final tidy up :)

Please delete :-
C:\Old Files\Music\we didnt start the flame wars.mp3


How are things now, any problems still ?
 
Everything is running at normal again and Spybot is now accessible and working again, I was able to update and immunize. My Anti-Virus program is also up and running again. I've deleted the MP3 file.
 
Congratulations your logs look clean :)

Let's see if I can help you keep it that way

First lets tidy up

Uninstall Combofix
  • This will clear your System Volume Information restore points and remove all the infected files that were quarantined
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the /U, it needs to be there.
    • CF_Cleanup.png



OTCleanup
Please download OTCleanup from HERE
Click the OTC.exe icon and then click the CleanUp button.
If you get any pop ups asking if it is OK let the program proceed. At the end the program will ask to let it reboot the computer. Let it do so.
Let me know if there were any problems with OT CleanIt




You can also delete any logs we have produced and any other tools we have downloaded.

----------------------------------------------------------- -----------------------------------------------------------

The following is some info to help you stay safe and clean.


You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.
( Vista users must ensure that any programs are Vista compatible BEFORE installing )

Online Scanners
I would recommend a scan at one or more of the following sites at least once a month.

http://www.pandasecurity.com/activescan
http://www.kaspersky.com/kos/eng/partner/71706/kavwebscan.html

!!! Make sure that all your programs are updated !!!
Secunia Software Inspector does all the work for you, .... see HERE for details

AntiSpyware

  • AntiSpyware is not the same thing as Antivirus.
    Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
    You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
    Most of the programs in this list have a free (for Home Users ) and paid versions,
    it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
  • Spybot - Search & Destroy <<< A must have program
    • It includes host protection and registry protection
    • A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
  • MalwareBytes Anti-malware <<< A New and effective program
  • a-squared Free <<< A good "realtime" or "on demand" scanner
  • superantispyware <<< A good "realtime" or "on demand" scanner

Prevention

  • These programs don't detect malware, they help stop it getting on your machine in the first place.
    Each does a different job, so you can have more than one
  • Winpatrol
    • An excellent startup manager and then some !!
    • Notifies you if programs are added to startup
    • Allows delayed startup
    • A must have addition
  • SpywareBlaster 4.0
    • SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
  • SpywareGuard 2.2
    • SpywareGuard provides real-time protection against spyware.
    • Not required if you have other "realtime" antispyware or Winpatrol
  • ZonedOut
    • Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
  • MVPS HOSTS
    • This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
    • For information on how to download and install, please read this tutorial by WinHelp2002.
    • Not required if you are using other host file protections

Internet Browsers

  • Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
    Using a different web browser can help stop malware getting on your machine.
    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        • Change the Download signed ActiveX controls to Prompt
        • Change the Download unsigned ActiveX controls to Disable
        • Change the Initialise and script ActiveX controls not marked as safe to Disable
        • Change the Installation of desktop items to Prompt
        • Change the Launching programs and files in an IFRAME to Prompt
        • Change the Navigate sub-frames across different domains to Prompt
        • When all these settings have been made, click on the OK button.
        • If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.
    If you are still using IE6 then either update, or get one of the following.
    • FireFox
      • With many addons available that make customization easy this is a very popular choice
      • NoScript and AdBlockPlus addons are essential
    • Opera
      • Another popular alternative
    • Netscape
      • Another popular alternative
      • Also has Addons available

Cleaning Temporary Internet Files and Tracking Cookies

  • Temporary Internet Files are mainly the files that are downloaded when you open a web page.
    Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
    It is a good idea to empty the Temporary Internet Files folder on a regular basis.

    Tracking Cookies are files that websites use to monitor which sites you visit and how often.
    A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
    CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords

    Both of these can be cleaned manually, but a quicker option is to use a program
  • ATF Cleaner
    • Free and very simple to use
  • CCleaner
    • Free and very flexible, you can chose which cookies to keep

Also PLEASE read this article.....So How Did I Get Infected In The First Place

The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.

If you follow this advice then (with a bit of luck) you will never have to hear from me again :D


If you could post back one more time to let me know everything is OK, then I can have this thread archived.

Happy surfing K'
 
Everything seems to working normally again and no further issues to report.

Thank you very much for your help.:thanks:
 
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