Dear Juliet,
Firstly, I want to inform you that my system is suddenly crushed (again) during the GMER scan. I got a "blue screen of death".
But it seems that GMER didn't found the ROOTKIT (as before). At the beginning of scan, however, it mentioned some problem with the HDD, it can't recognize.
Secondly, after the reboot, the systems feels snappier.
I just read your Private message. I will delete these items.
I think we took care of the infection. Snappy is what I like.
From here let's remove the tools used and quarantine folders.
Open notepad. Please copy the contents of the quote box below. To do this highlight the contents of the box and right click on it and select copy.
Paste this into the open notepad. save it to the Desktop as
fixlist.txt
NOTE. It's important that both files,
FRST/FRST64 and
fixlist.txt are in the same location or the fix will not work.
Run FRST/FRST64 and press the Fix button just once and wait.
no needed to post the log this time.
start
DeleteQuarantine:
end
*******************
Don't miss or skip this next step, this will remove malicious files from quarantine and set a clean restore point.
Go to Start > Run > copy and paste the full text path in the run box
ComboFix /Uninstall
Note the space between the x and the /U, it needs to be there.
********************
Download and Run OTC
We will now remove the tools we used during this fix using
OTC.
- Download OTC by OldTimer and save it to your desktop.
- Double click
icon to start the program. If you are using Vista, please right-click and choose run as administrator
- Then Click the big button.
- You will get a prompt saying "Being Cleanup Process". Please select Yes.
- Restart your computer when prompted.
********************
Any other tools and folders that remain can be deleted.
Your good to go, good job!
Please take the time to read over a few of my preventive tips.
Computer Security
http://malwareremoval.com/forum/viewtopic.php?p=557960#p557960
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Be prepared for CryptoLocker:
Cryptolocker Ransomware: What You Need To Know
CryptoLocker Ransomware Information Guide and FAQ
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Please navigate to
Microsoft Windows Updates and download all the
"Critical Updates" for Windows.
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Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!
This site offers people who have been (or are) victims of malware the opportunity to document their story.
Extra note:
Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan.
http://secunia.com/software_inspector/
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