Spybot won't run/computer freezing

[kfw20]

Hello, My computer is freezing in various situations, which are not consistent. One of them is when I try to run spybot, it runs about 5% and freezes. I can only restart by powering down and then turning own, when most times then chkdsk will run.
Thanks in advance for your help. Kathy

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:26:02 AM, on 4/21/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Dell\apache\bin\httpd.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\windows\SMINST\Components\scheduler\STService.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Kathy\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: ChromeFrame BHO - {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - C:\Program Files\Google\Chrome Frame\Application\5.0.375.3\npchrome_frame.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\Components\scheduler\Launcher.exe
O4 - HKLM\..\RunOnce: [DSUpdateLauncher] "C:\Program Files\Dell DataSafe Local Backup\Components\DSUpdate\runhstart.bat"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [googletalk] C:\Users\Kathy\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-3031716297-2577369067-1559874632-1001\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'RA Media Server')
O4 - S-1-5-21-3031716297-2577369067-1559874632-1001 User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'RA Media Server')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O15 - Trusted Zone: http://class.21cccs.org
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {A27C56D2-3F58-4ABB-AA31-1168EDA6636F} (PCMaticVer Class) - http://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://approva.webex.com/client/T26L/webex/ieatgpc1.cab
O18 - Protocol: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files\Google\Chrome Frame\Application\5.0.375.3\npchrome_frame.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe
O23 - Service: Remote Access Media Server (Apache2.2) - Apache Software Foundation - C:\Program Files\Common Files\Dell\apache\bin\httpd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: Remote Access DB (dsl-db) - Unknown owner - C:\Program Files\Common Files\Dell\MySQL\bin\mysqld.exe
O23 - Service: Remote Access File Sync Service (dsl-fs-sync) - SingleClick Systems - C:\Program Files\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Advanced Networking Service (hnmsvc) - Dell Inc. - c:\Program Files\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks - C:\Windows\sminst\sftservice.EXE
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: Marvell Yukon Service (yksvc) - Unknown owner - RUNDLL32.EXE (file missing)

--
End of file - 11652 bytes

 

[Blade81]

Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop. Post them back to your topic.

 

[kfw20]

DDS and Attach logs

Thanks very much for your help.
DDS.text


DDS (Ver_10-03-17.01) - NTFSx86
Run by Kathy at 14:27:06.24 on Sat 04/24/2010
Internet Explorer: 8.0.6001.18904
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3034.1489 [GMT -4:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe
C:\Program Files\Common Files\Dell\apache\bin\httpd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Dell\MySQL\bin\mysqld.exe
C:\Program Files\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe
C:\Windows\system32\taskeng.exe
c:\Program Files\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
C:\Program Files\Common Files\Dell\apache\bin\httpd.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\PnkBstrB.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Kathy\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10e.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Kathy\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uWindow Title = Internet Explorer provided by Dell
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: ChromeFrame BHO: {ecb3c477-1a0a-44bd-bb57-78f9efe34fa7} - c:\program files\google\chrome frame\application\5.0.375.3\npchrome_frame.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [googletalk] c:\users\kathy\appdata\roaming\google\google talk\googletalk.exe /autostart
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\kathy\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: 21cccs.org\class
Trusted Zone: intuit.com\ttlc
Trusted Zone: turbotax.com
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {A27C56D2-3F58-4ABB-AA31-1168EDA6636F} - hxxp://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://approva.webex.com/client/T26L/webex/ieatgpc1.cab
Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - c:\program files\google\chrome frame\application\5.0.375.3\npchrome_frame.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\users\kathy\appdata\roaming\mozilla\firefox\profiles\b9pz1dpa.default\
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-5-8 214664]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 149040]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_ae0b52e0\AEstSrv.exe [2009-5-8 81920]
R2 Apache2.2;Remote Access Media Server;c:\program files\common files\dell\apache\bin\httpd.exe [2007-9-21 15872]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
R2 dsl-db;Remote Access DB;c:\program files\common files\dell\mysql\bin\mysqld.exe [2007-9-14 5730304]
R2 dsl-fs-sync;Remote Access File Sync Service;c:\program files\common files\dell\remote access file sync service\dsl_fs_sync.exe [2009-1-5 173296]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-12-2 42368]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-9 135664]
S2 SftService;SoftThinks Agent Service;"c:\windows\sminst\sftservice.exe" --> c:\windows\sminst\sftservice.EXE [?]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-5-8 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-5-8 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-5-8 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-5-8 40552]
S3 PCD5SRVC{3F6A8B78-EC003E00-05040104};PCD5SRVC{3F6A8B78-EC003E00-05040104} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\dellsu~1\hwdiag\bin\PCD5SRVC.pkms [2008-11-4 22904]
S4 PCPitstop Scheduling;PCPitstop Scheduling;c:\program files\pcpitstop\PCPitstopScheduleService.exe [2010-4-4 85504]

=============== Created Last 30 ================

2010-04-24 16:22:38 104018509 ----a-w- c:\users\kathy\JV picture show 09-10.wmv
2010-04-22 05:40:17 0 d-----w- c:\users\kathy\appdata\roaming\Malwarebytes
2010-04-22 05:40:07 0 d-----w- c:\programdata\Malwarebytes
2010-04-22 05:40:06 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-22 04:05:19 0 d-----w- c:\program files\VS Revo Group
2010-04-21 14:24:29 0 d-----w- c:\program files\Trend Micro
2010-04-19 13:02:24 65536 --sha-w- c:\users\kathy\ntuser.dat{4fafec84-4bb1-11df-94ab-0023ae354110}.TM.blf
2010-04-19 13:02:24 524288 --sha-w- c:\users\kathy\ntuser.dat{4fafec84-4bb1-11df-94ab-0023ae354110}.TMContainer00000000000000000002.regtrans-ms
2010-04-19 13:02:24 524288 --sha-w- c:\users\kathy\ntuser.dat{4fafec84-4bb1-11df-94ab-0023ae354110}.TMContainer00000000000000000001.regtrans-ms
2010-04-18 02:24:45 0 d-----w- c:\program files\ItsDeductible2006
2010-04-18 02:24:15 0 d-----w- c:\program files\common files\AnswerWorks 4.0
2010-04-18 02:20:10 4379 ----a-w- c:\windows\Instlog.lyt
2010-04-16 02:36:14 0 d-----w- c:\users\kathy\appdata\roaming\Intuit
2010-04-16 02:36:02 0 d-----w- c:\program files\common files\AnswerWorks 5.0
2010-04-16 02:16:08 0 d-----w- c:\program files\common files\Intuit
2010-04-16 02:15:41 0 d-----w- c:\program files\TurboTax
2010-04-16 02:15:32 0 d-----w- c:\programdata\Intuit
2010-04-14 14:00:03 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-04-14 14:00:03 212992 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-04-14 14:00:03 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-04-14 13:59:53 3548040 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-04-14 13:59:50 3600776 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-04-14 13:59:48 62464 ----a-w- c:\windows\system32\l3codeca.acm
2010-04-14 13:59:48 220672 ----a-w- c:\windows\system32\l3codecp.acm
2010-04-14 13:59:46 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-04-14 13:58:38 98304 ----a-w- c:\windows\system32\cabview.dll
2010-04-14 13:58:34 904576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-04-14 13:58:33 25088 ----a-w- c:\windows\system32\drivers\tunnel.sys
2010-04-14 13:58:32 200704 ----a-w- c:\windows\system32\iphlpsvc.dll
2010-04-14 13:58:10 172032 ----a-w- c:\windows\system32\wintrust.dll
2010-04-06 01:49:41 0 d-----w- c:\program files\Windows Installer Clean Up
2010-04-06 01:49:10 0 d-----w- c:\program files\MSECACHE
2010-04-06 01:29:47 0 d-----w- c:\programdata\Office Genuine Advantage
2010-04-06 01:29:42 0 d-----w- c:\users\kathy\Office Genuine Advantage
2010-04-05 00:02:38 0 d-----w- c:\programdata\PCPitstop
2010-04-05 00:02:33 0 d-----w- c:\program files\PCPitstop
2010-04-04 22:50:48 0 d-----w- c:\program files\Microsoft Security Essentials
2010-04-04 19:34:21 0 d-----w- c:\users\kathy\DoctorWeb
2010-04-04 18:19:10 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-04-04 12:15:57 24064 ----a-w- c:\windows\system32\nshhttp.dll
2010-04-04 12:15:55 411648 ----a-w- c:\windows\system32\drivers\http.sys
2010-04-04 12:15:55 30720 ----a-w- c:\windows\system32\httpapi.dll
2010-04-04 12:14:44 0 d-sh--w- c:\windows\system32\%APPDATA%
2010-03-30 21:30:14 1011760 ----a-w- c:\users\kathy\CRCA Final Marks

==================== Find3M ====================

2010-04-06 16:49:19 72080 ----a-w- c:\users\kathy\g2mdlhlpx.exe
2010-03-25 02:45:42 1758 ----a-w- c:\users\kathy\appdata\roaming\wklnhst.dat
2010-03-10 18:45:08 1716297 ----a-w- c:\windows\system32\InetClnt.dll
2010-03-10 18:45:06 52424 ----a-w- c:\windows\fonts\QT2M_P.TTF
2010-03-10 18:45:06 35632 ----a-w- c:\windows\fonts\QT2_I.TTF
2010-03-10 18:45:06 35064 ----a-w- c:\windows\fonts\QT2C_P.TTF
2010-03-10 18:45:06 32764 ----a-w- c:\windows\fonts\QT2C_B.TTF
2010-03-10 18:45:06 32012 ----a-w- c:\windows\fonts\QT2C_I.TTF
2010-03-10 18:45:06 31276 ----a-w- c:\windows\fonts\QT2_B.TTF
2010-03-10 18:45:06 30892 ----a-w- c:\windows\fonts\QT2_P.TTF
2010-03-10 18:45:06 28532 ----a-w- c:\windows\fonts\OCRA2_P.TTF
2010-03-10 18:45:06 24612 ----a-w- c:\windows\fonts\OCRBMT.TTF
2010-03-10 18:45:06 20900 ----a-w- c:\windows\fonts\QT2PI_P.TTF
2010-02-23 06:39:13 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-23 06:33:45 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-02-23 06:33:45 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-02-23 04:55:36 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-01-25 12:00:35 471552 ----a-w- c:\windows\system32\secproc_isv.dll
2010-01-25 12:00:35 152576 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2010-01-25 12:00:35 152064 ----a-w- c:\windows\system32\secproc_ssp.dll
2010-01-25 12:00:22 471552 ----a-w- c:\windows\system32\secproc.dll
2010-01-25 11:58:52 332288 ----a-w- c:\windows\system32\msdrm.dll
2010-01-25 08:21:20 526336 ----a-w- c:\windows\system32\RMActivate_isv.exe
2010-01-25 08:21:20 346624 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2010-01-25 08:21:18 518144 ----a-w- c:\windows\system32\RMActivate.exe
2010-01-25 08:21:18 347136 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2010-01-07 02:43:57 51200 ----a-w- c:\windows\inf\infpub.dat
2010-01-07 02:43:57 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-01-07 02:36:16 143360 ----a-w- c:\windows\inf\infstor.dat
2009-10-30 13:51:30 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-01-07 01:13:22 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-10-19 00:30:31 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-05-08 13:45:13 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 14:28:49.81 ===============

Attach.txt


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 5/8/2009 2:21:06 AM
System Uptime: 4/24/2010 10:37:27 AM (4 hours ago)

Motherboard: Dell Inc. | | 0G848F
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz | Microprocessor | 2000/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 218 GiB total, 156.954 GiB free.
E: is FIXED (NTFS) - 15 GiB total, 7.443 GiB free.
F: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================


==== Installed Programs ======================

AA3Deploy
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.1
Amazon MP3 Downloader 1.0.9
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
Banctec Service Agreement
Bonjour
Choice Guard
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
Dell-eBay
Dell DataSafe Online
Dell Dock
Dell Edoc Viewer
Dell Getting Started Guide
Dell Remote Access
Dell Support Center (Support Software)
Dell Touchpad
Dell Wireless WLAN Card Utility
DELL0703
eFax Messenger
EPSON Scan
FirstClass® Client
Google Chrome Frame
Google Talk (remove only)
Google Update Helper
GoToAssist 8.0.0.514
GoToMeeting 4.5.0.452
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel® Matrix Storage Manager
iSEEK AnswerWorks English Runtime
iTunes
Java(TM) 6 Update 11
Junk Mail filter update
LinkedNotes
Microsoft .NET Framework 3.5 SP1
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Live Add-in 1.4
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
Mozilla Firefox (3.5)
MSVCRT
OGA Notifier 2.0.0048.0
PC Matic 1.0.0.0
PCmover Professional
PowerDVD DX
PrimoPDF -- by Nitro PDF Software
PunkBuster Services
QuickSet
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB978380)
Security Update for Microsoft Office Excel 2007 (KB978382)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
SiteSpinner Pro V2
Spelling Dictionaries Support For Adobe Reader 9
Switch Sound File Converter
Topaz Vivacity
TurboTax 2009
TurboTax 2009 wdeiper
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wpaiper
TurboTax 2009 wrapper
TurboTax Deluxe Deduction Maximizer 2006
TurboTax ItsDeductible 2006
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb979895)
WebEx
WexTech AnswerWorks
WildTangent Games
Windows Installer Clean Up
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer

==== End Of File ===========================

 

[kfw20]

attached file

Since the tool said to attach this file, I am attaching it as well.

 

[Blade81]

Thanks for the logs.

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.


Please continue as follows:

1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
   Remember to re-enable them afterwards.
   
   
2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

 

[kfw20]

Combofix log

HComboFix 10-04-21.01 - Kathy 04/24/2010 21:48:57.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3034.1435 [GMT -4:00]
Running from: c:\users\Kathy\Desktop\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-2773397201-2855733099-4214572315-500
c:\$recycle.bin\S-1-5-21-3031716297-2577369067-1559874632-500
c:\windows\system32\%appdata%
E:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2010-03-25 to 2010-04-25 )))))))))))))))))))))))))))))))
.

2010-04-25 01:56 . 2010-04-25 01:56 -------- d-----w- c:\users\RA Media Server\AppData\Local\temp
2010-04-22 05:40 . 2010-04-22 05:40 -------- d-----w- c:\users\Kathy\AppData\Roaming\Malwarebytes
2010-04-22 05:40 . 2010-04-22 05:40 -------- d-----w- c:\programdata\Malwarebytes
2010-04-22 05:40 . 2010-04-22 05:40 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-22 04:05 . 2010-04-22 04:05 -------- d-----w- c:\program files\VS Revo Group
2010-04-21 14:24 . 2010-04-21 14:24 -------- d-----w- c:\program files\Trend Micro
2010-04-21 14:18 . 2010-04-21 14:18 -------- d-----w- c:\program files\ERUNT
2010-04-18 02:24 . 2010-04-22 13:33 -------- d-----w- c:\program files\ItsDeductible2006
2010-04-18 02:24 . 2010-04-22 13:33 -------- d-----w- c:\program files\Common Files\AnswerWorks 4.0
2010-04-16 02:36 . 2010-04-16 02:36 -------- d-----w- c:\users\Kathy\AppData\Roaming\Intuit
2010-04-16 02:36 . 2010-04-16 02:36 -------- d-----w- c:\program files\Common Files\AnswerWorks 5.0
2010-04-16 02:16 . 2010-04-16 02:16 -------- d-----w- c:\users\Kathy\AppData\Local\IsolatedStorage
2010-04-16 02:16 . 2010-04-16 02:35 -------- d-----w- c:\program files\Common Files\Intuit
2010-04-16 02:15 . 2010-04-18 02:20 -------- d-----w- c:\program files\TurboTax
2010-04-16 02:15 . 2010-04-16 02:32 -------- d-----w- c:\programdata\Intuit
2010-04-14 14:00 . 2010-02-23 11:10 212992 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-04-14 14:00 . 2010-02-23 11:10 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-04-14 14:00 . 2010-02-23 11:10 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-04-14 13:59 . 2010-02-18 14:07 3548040 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-04-14 13:59 . 2010-02-18 14:07 3600776 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-04-14 13:59 . 2010-03-05 14:01 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-04-14 13:58 . 2010-01-13 17:34 98304 ----a-w- c:\windows\system32\cabview.dll
2010-04-14 13:58 . 2010-02-18 14:07 904576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-04-14 13:58 . 2010-02-18 11:28 25088 ----a-w- c:\windows\system32\drivers\tunnel.sys
2010-04-14 13:58 . 2010-02-18 13:30 200704 ----a-w- c:\windows\system32\iphlpsvc.dll
2010-04-14 13:58 . 2009-12-23 11:33 172032 ----a-w- c:\windows\system32\wintrust.dll
2010-04-06 01:49 . 2010-04-06 01:49 -------- d-----w- c:\program files\Windows Installer Clean Up
2010-04-06 01:49 . 2010-04-06 01:49 -------- d-----w- c:\program files\MSECACHE
2010-04-06 01:29 . 2010-04-06 01:29 -------- d-----w- c:\programdata\Office Genuine Advantage
2010-04-06 01:29 . 2010-04-06 01:29 -------- d-----w- c:\users\Kathy\Office Genuine Advantage
2010-04-05 00:02 . 2010-04-05 00:06 -------- d-----w- c:\programdata\PCPitstop
2010-04-05 00:02 . 2010-04-05 00:02 -------- d-----w- c:\program files\PCPitstop
2010-04-04 22:50 . 2010-04-04 22:51 -------- d-----w- c:\program files\Microsoft Security Essentials
2010-04-04 19:34 . 2010-04-04 19:34 -------- d-----w- c:\users\Kathy\DoctorWeb
2010-04-04 18:19 . 2010-02-24 14:16 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-04-04 12:15 . 2010-02-20 23:06 24064 ----a-w- c:\windows\system32\nshhttp.dll
2010-04-04 12:15 . 2010-02-20 23:05 30720 ----a-w- c:\windows\system32\httpapi.dll
2010-04-04 12:15 . 2010-02-20 20:53 411648 ----a-w- c:\windows\system32\drivers\http.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-04-22 12:58 . 2010-03-12 16:27 6756 ----a-w- c:\users\Kathy\AppData\Local\d3d9caps.dat
2010-04-20 02:32 . 2010-02-10 06:27 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2010-04-19 21:46 . 2010-02-10 06:27 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-04-19 20:47 . 2009-10-15 16:39 -------- d-----w- c:\users\Kathy\AppData\Roaming\PrimoPDF
2010-04-18 02:24 . 2010-04-18 02:24 40960 ----a-r- c:\users\Kathy\AppData\Roaming\Microsoft\Installer\{AFF1EA96-9C23-4249-B7D4-CD4B54D4582F}\NewShortcut3_2E7595EC4FB14E2993D49083C8A9B107.exe
2010-04-18 02:24 . 2010-04-18 02:24 10134 ----a-r- c:\users\Kathy\AppData\Roaming\Microsoft\Installer\{AFF1EA96-9C23-4249-B7D4-CD4B54D4582F}\ARPPRODUCTICON.exe
2010-04-18 02:23 . 2009-05-08 11:41 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-04-16 02:36 . 2009-05-16 14:47 104968 ----a-w- c:\users\Kathy\AppData\Local\GDIPFONTCACHEV1.DAT
2010-04-14 15:45 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-04-13 15:05 . 2009-07-29 19:07 -------- d-----w- c:\programdata\WebEx
2010-04-13 14:15 . 2010-04-13 14:15 54584 ----a-w- c:\programdata\WebEx\WebEx\926\atauthor.exe
2010-04-13 14:15 . 2010-04-13 14:15 352256 ----a-w- c:\programdata\WebEx\WebEx\926\atrecply.dll
2010-04-13 14:15 . 2010-04-13 14:15 290816 ----a-w- c:\programdata\WebEx\WebEx\926\ataudio.dll
2010-04-13 14:15 . 2010-04-13 14:15 229376 ----a-w- c:\programdata\WebEx\WebEx\926\atrpui.dll
2010-04-13 14:08 . 2009-07-29 19:07 62776 ----a-w- c:\programdata\WebEx\atinst.exe
2010-04-08 00:52 . 2009-05-08 11:46 -------- d-----w- c:\program files\Common Files\Adobe
2010-04-06 16:49 . 2009-11-06 16:14 72080 ----a-w- c:\users\Kathy\g2mdlhlpx.exe
2010-04-06 01:49 . 2010-04-06 01:49 3584 ----a-r- c:\users\Kathy\AppData\Roaming\Microsoft\Installer\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}\Icon386ED4E3.exe
2010-04-05 05:07 . 2009-06-12 16:51 -------- d-----w- c:\programdata\Microsoft Help
2010-04-04 20:45 . 2009-05-08 11:47 -------- d-----w- c:\programdata\McAfee
2010-04-04 03:21 . 2009-05-08 11:58 -------- d-----w- c:\program files\Dell DataSafe Online
2010-04-03 04:09 . 2009-05-08 11:41 -------- d-----w- c:\program files\Intel
2010-03-25 02:45 . 2009-05-20 03:02 1758 ----a-w- c:\users\Kathy\AppData\Roaming\wklnhst.dat
2010-03-10 18:45 . 2010-03-10 18:45 1716297 ----a-w- c:\windows\system32\InetClnt.dll
2010-02-25 19:31 . 2010-02-25 19:31 196608 ----a-w- c:\programdata\WebEx\WebEx\926\strsess.dll
2010-02-25 19:31 . 2010-02-25 19:31 69632 ----a-w- c:\programdata\WebEx\WebEx\926\mticket.dll
2010-02-25 19:31 . 2010-02-25 19:31 622592 ----a-w- c:\programdata\WebEx\WebEx\926\mutiltpd.dll
2010-02-25 19:31 . 2010-02-25 19:31 528384 ----a-w- c:\programdata\WebEx\WebEx\926\atastrm.dll
2010-02-25 19:29 . 2009-07-29 19:07 28472 ----a-w- c:\programdata\WebEx\atgpcdec.dll
2010-02-25 19:29 . 2009-07-29 19:07 185224 ----a-w- c:\programdata\WebEx\atgpcext.dll
2010-02-23 06:39 . 2010-04-04 04:50 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-23 06:33 . 2010-04-04 04:50 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-02-23 06:33 . 2010-04-04 04:50 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-02-23 04:55 . 2010-04-04 04:50 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-01-25 20:10 . 2009-07-29 19:08 46392 ----a-w- c:\programdata\WebEx\atmccli.dll
2010-01-25 12:00 . 2010-02-24 06:46 471552 ----a-w- c:\windows\system32\secproc_isv.dll
2010-01-25 12:00 . 2010-02-24 06:46 152576 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2010-01-25 12:00 . 2010-02-24 06:46 152064 ----a-w- c:\windows\system32\secproc_ssp.dll
2010-01-25 12:00 . 2010-02-24 06:46 471552 ----a-w- c:\windows\system32\secproc.dll
2010-01-25 11:58 . 2010-02-24 06:46 332288 ----a-w- c:\windows\system32\msdrm.dll
2010-01-25 08:21 . 2010-02-24 06:46 526336 ----a-w- c:\windows\system32\RMActivate_isv.exe
2010-01-25 08:21 . 2010-02-24 06:46 346624 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2010-01-25 08:21 . 2010-02-24 06:46 518144 ----a-w- c:\windows\system32\RMActivate.exe
2010-01-25 08:21 . 2010-02-24 06:46 347136 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2009-05-08 13:45 . 2009-05-08 13:41 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"googletalk"="c:\users\Kathy\AppData\Roaming\Google\Google Talk\googletalk.exe" [2007-01-01 3739648]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-09-04 200704]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-12-09 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-12-09 178712]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-12-09 154136]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-12-22 3810304]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-05-07 178712]
"Dell DataSafe Online"="c:\program files\Dell DataSafe Online\DataSafeOnline.exe" [2009-07-07 1779952]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-06-03 206064]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-12-15 483420]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-04-02 128232]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-11-12 141600]
"MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2010-02-21 1093208]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]

c:\users\Kathy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-2-27 1316192]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-05-08 11:55 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(b):53,2f,5a,a9,ed,03,ca,01

R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2009-12-09 135664]
R2 SftService;SoftThinks Agent Service;c:\windows\sminst\sftservice.EXE [x]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2009-12-02 42368]
R3 PCD5SRVC{3F6A8B78-EC003E00-05040104};PCD5SRVC{3F6A8B78-EC003E00-05040104} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\DELLSU~1\HWDiag\bin\PCD5SRVC.pkms [2008-11-04 22904]
R4 PCPitstop Scheduling;PCPitstop Scheduling;c:\program files\PCPitstop\PCPitstopScheduleService.exe [2009-06-26 85504]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe [2008-12-15 81920]
S2 Apache2.2;Remote Access Media Server;c:\program files\Common Files\Dell\apache\bin\httpd.exe [2007-09-21 15872]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
S2 dsl-db;Remote Access DB;c:\program files\Common Files\Dell\MySQL\bin\mysqld.exe [2007-09-14 5730304]
S2 dsl-fs-sync;Remote Access File Sync Service;c:\program files\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe [2009-01-05 173296]
S2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc [x]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder

2010-04-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-09 16:20]

2010-04-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-09 16:20]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
Trusted Zone: 21cccs.org\class
Trusted Zone: intuit.com\ttlc
Trusted Zone: turbotax.com
DPF: {A27C56D2-3F58-4ABB-AA31-1168EDA6636F} - hxxp://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab
FF - ProfilePath - c:\users\Kathy\AppData\Roaming\Mozilla\Firefox\Profiles\b9pz1dpa.default\
FF - plugin: c:\program files\Google\Update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll
FF - plugin: c:\program files\MOZILLA FIREFOX\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-mcmscsvc
SafeBoot-MCODS



**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\PCD5SRVC{3F6A8B78-EC003E00-05040104}]
"ImagePath"="\??\c:\progra~1\DELLSU~1\HWDiag\bin\PCD5SRVC.pkms"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'lsass.exe'(624)
c:\windows\System32\BCMLogon.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Essentials\MsMpEng.exe
c:\windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\system32\WLANExt.exe
c:\windows\System32\bcmwltry.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\windows\system32\PnkBstrA.exe
c:\windows\system32\PnkBstrB.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\windows\system32\RUNDLL32.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\ehome\ehmsas.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\servicing\TrustedInstaller.exe
.
**************************************************************************
.
Completion time: 2010-04-24 22:10:32 - machine was rebooted
ComboFix-quarantined-files.txt 2010-04-25 02:09

Pre-Run: 167,494,914,048 bytes free
Post-Run: 169,766,096,896 bytes free

- - End Of File - - D51F7ECA88EA2B9DEE7F7A2927E574DB
ere is the log:

 

[kfw20]

New DDS log

DDS (Ver_10-03-17.01) - NTFSx86
Run by Kathy at 22:21:11.08 on Sat 04/24/2010
Internet Explorer: 8.0.6001.18904
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3034.1628 [GMT -4:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe
C:\Program Files\Common Files\Dell\apache\bin\httpd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Dell\MySQL\bin\mysqld.exe
C:\Program Files\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe
c:\Program Files\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
C:\Program Files\Common Files\Dell\apache\bin\httpd.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\PnkBstrB.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Kathy\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\Explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10e.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Kathy\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: ChromeFrame BHO: {ecb3c477-1a0a-44bd-bb57-78f9efe34fa7} - c:\program files\google\chrome frame\application\5.0.375.3\npchrome_frame.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [googletalk] c:\users\kathy\appdata\roaming\google\google talk\googletalk.exe /autostart
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\kathy\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: 21cccs.org\class
Trusted Zone: intuit.com\ttlc
Trusted Zone: turbotax.com
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {A27C56D2-3F58-4ABB-AA31-1168EDA6636F} - hxxp://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://approva.webex.com/client/T26L/webex/ieatgpc1.cab
Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - c:\program files\google\chrome frame\application\5.0.375.3\npchrome_frame.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\kathy\appdata\roaming\mozilla\firefox\profiles\b9pz1dpa.default\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-5-8 214664]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 149040]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_ae0b52e0\AEstSrv.exe [2009-5-8 81920]
R2 Apache2.2;Remote Access Media Server;c:\program files\common files\dell\apache\bin\httpd.exe [2007-9-21 15872]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
R2 dsl-db;Remote Access DB;c:\program files\common files\dell\mysql\bin\mysqld.exe [2007-9-14 5730304]
R2 dsl-fs-sync;Remote Access File Sync Service;c:\program files\common files\dell\remote access file sync service\dsl_fs_sync.exe [2009-1-5 173296]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-9 135664]
S2 SftService;SoftThinks Agent Service;"c:\windows\sminst\sftservice.exe" --> c:\windows\sminst\sftservice.EXE [?]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-5-8 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-5-8 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-5-8 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-5-8 40552]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-12-2 42368]
S3 PCD5SRVC{3F6A8B78-EC003E00-05040104};PCD5SRVC{3F6A8B78-EC003E00-05040104} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\dellsu~1\hwdiag\bin\PCD5SRVC.pkms [2008-11-4 22904]
S4 PCPitstop Scheduling;PCPitstop Scheduling;c:\program files\pcpitstop\PCPitstopScheduleService.exe [2010-4-4 85504]

=============== Created Last 30 ================

2010-04-25 02:00:03 0 d-sh--w- C:\$RECYCLE.BIN
2010-04-25 01:48:05 98816 ----a-w- c:\windows\sed.exe
2010-04-25 01:48:05 77312 ----a-w- c:\windows\MBR.exe
2010-04-25 01:48:05 261632 ----a-w- c:\windows\PEV.exe
2010-04-25 01:48:05 161792 ----a-w- c:\windows\SWREG.exe
2010-04-24 16:22:38 104018509 ----a-w- c:\users\kathy\JV picture show 09-10.wmv
2010-04-22 05:40:17 0 d-----w- c:\users\kathy\appdata\roaming\Malwarebytes
2010-04-22 05:40:07 0 d-----w- c:\programdata\Malwarebytes
2010-04-22 05:40:06 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-22 04:05:19 0 d-----w- c:\program files\VS Revo Group
2010-04-21 14:24:29 0 d-----w- c:\program files\Trend Micro
2010-04-19 13:02:24 65536 --sha-w- c:\users\kathy\ntuser.dat{4fafec84-4bb1-11df-94ab-0023ae354110}.TM.blf
2010-04-19 13:02:24 524288 --sha-w- c:\users\kathy\ntuser.dat{4fafec84-4bb1-11df-94ab-0023ae354110}.TMContainer00000000000000000002.regtrans-ms
2010-04-19 13:02:24 524288 --sha-w- c:\users\kathy\ntuser.dat{4fafec84-4bb1-11df-94ab-0023ae354110}.TMContainer00000000000000000001.regtrans-ms
2010-04-18 02:24:45 0 d-----w- c:\program files\ItsDeductible2006
2010-04-18 02:24:15 0 d-----w- c:\program files\common files\AnswerWorks 4.0
2010-04-18 02:20:10 4379 ----a-w- c:\windows\Instlog.lyt
2010-04-16 02:36:14 0 d-----w- c:\users\kathy\appdata\roaming\Intuit
2010-04-16 02:36:02 0 d-----w- c:\program files\common files\AnswerWorks 5.0
2010-04-16 02:16:08 0 d-----w- c:\program files\common files\Intuit
2010-04-16 02:15:41 0 d-----w- c:\program files\TurboTax
2010-04-16 02:15:32 0 d-----w- c:\programdata\Intuit
2010-04-14 14:00:03 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-04-14 14:00:03 212992 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-04-14 14:00:03 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-04-14 13:59:53 3548040 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-04-14 13:59:50 3600776 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-04-14 13:59:48 62464 ----a-w- c:\windows\system32\l3codeca.acm
2010-04-14 13:59:48 220672 ----a-w- c:\windows\system32\l3codecp.acm
2010-04-14 13:59:46 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-04-14 13:58:38 98304 ----a-w- c:\windows\system32\cabview.dll
2010-04-14 13:58:34 904576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-04-14 13:58:33 25088 ----a-w- c:\windows\system32\drivers\tunnel.sys
2010-04-14 13:58:32 200704 ----a-w- c:\windows\system32\iphlpsvc.dll
2010-04-14 13:58:10 172032 ----a-w- c:\windows\system32\wintrust.dll
2010-04-06 01:49:41 0 d-----w- c:\program files\Windows Installer Clean Up
2010-04-06 01:49:10 0 d-----w- c:\program files\MSECACHE
2010-04-06 01:29:47 0 d-----w- c:\programdata\Office Genuine Advantage
2010-04-06 01:29:42 0 d-----w- c:\users\kathy\Office Genuine Advantage
2010-04-05 00:02:38 0 d-----w- c:\programdata\PCPitstop
2010-04-05 00:02:33 0 d-----w- c:\program files\PCPitstop
2010-04-04 22:50:48 0 d-----w- c:\program files\Microsoft Security Essentials
2010-04-04 19:34:21 0 d-----w- c:\users\kathy\DoctorWeb
2010-04-04 18:19:10 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-04-04 12:15:57 24064 ----a-w- c:\windows\system32\nshhttp.dll
2010-04-04 12:15:55 411648 ----a-w- c:\windows\system32\drivers\http.sys
2010-04-04 12:15:55 30720 ----a-w- c:\windows\system32\httpapi.dll
2010-03-30 21:30:14 1011760 ----a-w- c:\users\kathy\CRCA Final Marks

==================== Find3M ====================

2010-04-06 16:49:19 72080 ----a-w- c:\users\kathy\g2mdlhlpx.exe
2010-03-25 02:45:42 1758 ----a-w- c:\users\kathy\appdata\roaming\wklnhst.dat
2010-03-10 18:45:08 1716297 ----a-w- c:\windows\system32\InetClnt.dll
2010-03-10 18:45:06 52424 ----a-w- c:\windows\fonts\QT2M_P.TTF
2010-03-10 18:45:06 35632 ----a-w- c:\windows\fonts\QT2_I.TTF
2010-03-10 18:45:06 35064 ----a-w- c:\windows\fonts\QT2C_P.TTF
2010-03-10 18:45:06 32764 ----a-w- c:\windows\fonts\QT2C_B.TTF
2010-03-10 18:45:06 32012 ----a-w- c:\windows\fonts\QT2C_I.TTF
2010-03-10 18:45:06 31276 ----a-w- c:\windows\fonts\QT2_B.TTF
2010-03-10 18:45:06 30892 ----a-w- c:\windows\fonts\QT2_P.TTF
2010-03-10 18:45:06 28532 ----a-w- c:\windows\fonts\OCRA2_P.TTF
2010-03-10 18:45:06 24612 ----a-w- c:\windows\fonts\OCRBMT.TTF
2010-03-10 18:45:06 20900 ----a-w- c:\windows\fonts\QT2PI_P.TTF
2010-02-23 06:39:13 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-23 06:33:45 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-02-23 06:33:45 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-02-23 04:55:36 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-01-25 12:00:35 471552 ----a-w- c:\windows\system32\secproc_isv.dll
2010-01-25 12:00:35 152576 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2010-01-25 12:00:35 152064 ----a-w- c:\windows\system32\secproc_ssp.dll
2010-01-25 12:00:22 471552 ----a-w- c:\windows\system32\secproc.dll
2010-01-25 11:58:52 332288 ----a-w- c:\windows\system32\msdrm.dll
2010-01-25 08:21:20 526336 ----a-w- c:\windows\system32\RMActivate_isv.exe
2010-01-25 08:21:20 346624 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2010-01-25 08:21:18 518144 ----a-w- c:\windows\system32\RMActivate.exe
2010-01-25 08:21:18 347136 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2010-01-07 02:43:57 51200 ----a-w- c:\windows\inf\infpub.dat
2010-01-07 02:43:57 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-01-07 02:36:16 143360 ----a-w- c:\windows\inf\infstor.dat
2009-10-30 13:51:30 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-01-07 01:13:22 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-10-19 00:30:31 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-05-08 13:45:13 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 22:21:35.15 ===============

 

[kfw20]

Attach.txt

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 5/8/2009 2:21:06 AM
System Uptime: 4/24/2010 9:58:26 PM (1 hours ago)

Motherboard: Dell Inc. | | 0G848F
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz | Microprocessor | 2000/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 218 GiB total, 158.157 GiB free.
E: is FIXED (NTFS) - 15 GiB total, 7.444 GiB free.
F: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================


==== Installed Programs ======================

AA3Deploy
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.1
Amazon MP3 Downloader 1.0.9
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
Banctec Service Agreement
Bonjour
Choice Guard
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
Dell-eBay
Dell DataSafe Online
Dell Dock
Dell Edoc Viewer
Dell Getting Started Guide
Dell Remote Access
Dell Support Center (Support Software)
Dell Touchpad
Dell Wireless WLAN Card Utility
DELL0703
eFax Messenger
EPSON Scan
FirstClass® Client
Google Chrome Frame
Google Talk (remove only)
Google Update Helper
GoToAssist 8.0.0.514
GoToMeeting 4.5.0.452
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel® Matrix Storage Manager
iSEEK AnswerWorks English Runtime
iTunes
Java(TM) 6 Update 11
Junk Mail filter update
LinkedNotes
Microsoft .NET Framework 3.5 SP1
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Live Add-in 1.4
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
Mozilla Firefox (3.5)
MSVCRT
OGA Notifier 2.0.0048.0
PC Matic 1.0.0.0
PCmover Professional
PowerDVD DX
PrimoPDF -- by Nitro PDF Software
PunkBuster Services
QuickSet
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB978380)
Security Update for Microsoft Office Excel 2007 (KB978382)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
SiteSpinner Pro V2
Spelling Dictionaries Support For Adobe Reader 9
Switch Sound File Converter
Topaz Vivacity
TurboTax 2009
TurboTax 2009 wdeiper
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wpaiper
TurboTax 2009 wrapper
TurboTax Deluxe Deduction Maximizer 2006
TurboTax ItsDeductible 2006
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb979895)
WebEx
WexTech AnswerWorks
WildTangent Games
Windows Installer Clean Up
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer

==== End Of File ===========================

Thanks very much,
Kathy

 

[kfw20]

Problem since running combofix

Some of the links in my task bar/start menu are not working, including control panel. The msg I am getting is
"Illegal operation attempted on a registry key that has been marked for deletion."
Thanks for your help,
Kathy

 

[Blade81]

Hi Kathy,

You need to reboot system after ComboFix run (if not done so yet).


Get update 9.3.2 for Adobe Reader here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 20.
• Click the
  Download
  button to the right.
• Select Windows on platform combobox and check the box that says:
  Accept License Agreement. Click continue.
  
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report & a fresh dds.txt log. How's the system running?

 

[kfw20]

Kaspersky won't run

Hello, I followed all of the steps and had no issues, except for that last step - Kaspersky froze twice. The second time it said it was 52% complete. I had to shut down the computer in order to get anything to work. I did disable my anti virus software, so I don't think that's it.

Here is the current dds.txt log:


DDS (Ver_10-03-17.01) - NTFSx86
Run by Kathy at 20:04:27.65 on Sun 04/25/2010
Internet Explorer: 8.0.6001.18904 BrowserJavaVersion: 1.6.0_20
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3034.1758 [GMT -4:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe
C:\Program Files\Common Files\Dell\apache\bin\httpd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Dell\MySQL\bin\mysqld.exe
C:\Program Files\Common Files\Dell\apache\bin\httpd.exe
C:\Program Files\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe
c:\Program Files\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\PnkBstrB.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Kathy\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Java\jre6\bin\jp2launcher.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Kathy\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: ChromeFrame BHO: {ecb3c477-1a0a-44bd-bb57-78f9efe34fa7} - c:\program files\google\chrome frame\application\5.0.375.3\npchrome_frame.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [googletalk] c:\users\kathy\appdata\roaming\google\google talk\googletalk.exe /autostart
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\users\kathy\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: 21cccs.org\class
Trusted Zone: intuit.com\ttlc
Trusted Zone: turbotax.com
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {A27C56D2-3F58-4ABB-AA31-1168EDA6636F} - hxxp://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://approva.webex.com/client/T26L/webex/ieatgpc1.cab
Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - c:\program files\google\chrome frame\application\5.0.375.3\npchrome_frame.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\kathy\appdata\roaming\mozilla\firefox\profiles\b9pz1dpa.default\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-5-8 214664]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 149040]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_ae0b52e0\AEstSrv.exe [2009-5-8 81920]
R2 Apache2.2;Remote Access Media Server;c:\program files\common files\dell\apache\bin\httpd.exe [2007-9-21 15872]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
R2 dsl-db;Remote Access DB;c:\program files\common files\dell\mysql\bin\mysqld.exe [2007-9-14 5730304]
R2 dsl-fs-sync;Remote Access File Sync Service;c:\program files\common files\dell\remote access file sync service\dsl_fs_sync.exe [2009-1-5 173296]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-9 135664]
S2 SftService;SoftThinks Agent Service;"c:\windows\sminst\sftservice.exe" --> c:\windows\sminst\sftservice.EXE [?]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-5-8 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-5-8 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-5-8 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-5-8 40552]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-12-2 42368]
S3 PCD5SRVC{3F6A8B78-EC003E00-05040104};PCD5SRVC{3F6A8B78-EC003E00-05040104} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\dellsu~1\hwdiag\bin\PCD5SRVC.pkms [2008-11-4 22904]
S4 PCPitstop Scheduling;PCPitstop Scheduling;c:\program files\pcpitstop\PCPitstopScheduleService.exe [2010-4-4 85504]

=============== Created Last 30 ================

2010-04-25 13:25:40 0 d-----w- c:\programdata\Sun
2010-04-25 13:25:26 0 d-----w- c:\program files\Sun
2010-04-25 13:25:08 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-04-25 02:00:03 0 d-sh--w- C:\$RECYCLE.BIN
2010-04-25 01:48:05 98816 ----a-w- c:\windows\sed.exe
2010-04-25 01:48:05 77312 ----a-w- c:\windows\MBR.exe
2010-04-25 01:48:05 261632 ----a-w- c:\windows\PEV.exe
2010-04-25 01:48:05 161792 ----a-w- c:\windows\SWREG.exe
2010-04-24 16:22:38 104018509 ----a-w- c:\users\kathy\JV picture show 09-10.wmv
2010-04-22 05:40:17 0 d-----w- c:\users\kathy\appdata\roaming\Malwarebytes
2010-04-22 05:40:07 0 d-----w- c:\programdata\Malwarebytes
2010-04-22 05:40:06 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-22 04:05:19 0 d-----w- c:\program files\VS Revo Group
2010-04-21 14:24:29 0 d-----w- c:\program files\Trend Micro
2010-04-19 13:02:24 65536 --sha-w- c:\users\kathy\ntuser.dat{4fafec84-4bb1-11df-94ab-0023ae354110}.TM.blf
2010-04-19 13:02:24 524288 --sha-w- c:\users\kathy\ntuser.dat{4fafec84-4bb1-11df-94ab-0023ae354110}.TMContainer00000000000000000002.regtrans-ms
2010-04-19 13:02:24 524288 --sha-w- c:\users\kathy\ntuser.dat{4fafec84-4bb1-11df-94ab-0023ae354110}.TMContainer00000000000000000001.regtrans-ms
2010-04-18 02:24:45 0 d-----w- c:\program files\ItsDeductible2006
2010-04-18 02:24:15 0 d-----w- c:\program files\common files\AnswerWorks 4.0
2010-04-18 02:20:10 4379 ----a-w- c:\windows\Instlog.lyt
2010-04-16 02:36:14 0 d-----w- c:\users\kathy\appdata\roaming\Intuit
2010-04-16 02:36:02 0 d-----w- c:\program files\common files\AnswerWorks 5.0
2010-04-16 02:16:08 0 d-----w- c:\program files\common files\Intuit
2010-04-16 02:15:41 0 d-----w- c:\program files\TurboTax
2010-04-16 02:15:32 0 d-----w- c:\programdata\Intuit
2010-04-14 14:00:03 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-04-14 14:00:03 212992 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-04-14 14:00:03 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-04-14 13:59:53 3548040 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-04-14 13:59:50 3600776 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-04-14 13:59:48 62464 ----a-w- c:\windows\system32\l3codeca.acm
2010-04-14 13:59:48 220672 ----a-w- c:\windows\system32\l3codecp.acm
2010-04-14 13:59:46 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-04-14 13:58:38 98304 ----a-w- c:\windows\system32\cabview.dll
2010-04-14 13:58:34 904576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-04-14 13:58:33 25088 ----a-w- c:\windows\system32\drivers\tunnel.sys
2010-04-14 13:58:32 200704 ----a-w- c:\windows\system32\iphlpsvc.dll
2010-04-14 13:58:10 172032 ----a-w- c:\windows\system32\wintrust.dll
2010-04-06 01:49:41 0 d-----w- c:\program files\Windows Installer Clean Up
2010-04-06 01:49:10 0 d-----w- c:\program files\MSECACHE
2010-04-06 01:29:47 0 d-----w- c:\programdata\Office Genuine Advantage
2010-04-06 01:29:42 0 d-----w- c:\users\kathy\Office Genuine Advantage
2010-04-05 00:02:38 0 d-----w- c:\programdata\PCPitstop
2010-04-05 00:02:33 0 d-----w- c:\program files\PCPitstop
2010-04-04 22:50:48 0 d-----w- c:\program files\Microsoft Security Essentials
2010-04-04 19:34:21 0 d-----w- c:\users\kathy\DoctorWeb
2010-04-04 18:19:10 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-04-04 12:15:57 24064 ----a-w- c:\windows\system32\nshhttp.dll
2010-04-04 12:15:55 411648 ----a-w- c:\windows\system32\drivers\http.sys
2010-04-04 12:15:55 30720 ----a-w- c:\windows\system32\httpapi.dll
2010-03-30 21:30:14 1011760 ----a-w- c:\users\kathy\CRCA Final Marks

==================== Find3M ====================

2010-04-06 16:49:19 72080 ----a-w- c:\users\kathy\g2mdlhlpx.exe
2010-03-25 02:45:42 1758 ----a-w- c:\users\kathy\appdata\roaming\wklnhst.dat
2010-03-10 18:45:08 1716297 ----a-w- c:\windows\system32\InetClnt.dll
2010-03-10 18:45:06 52424 ----a-w- c:\windows\fonts\QT2M_P.TTF
2010-03-10 18:45:06 35632 ----a-w- c:\windows\fonts\QT2_I.TTF
2010-03-10 18:45:06 35064 ----a-w- c:\windows\fonts\QT2C_P.TTF
2010-03-10 18:45:06 32764 ----a-w- c:\windows\fonts\QT2C_B.TTF
2010-03-10 18:45:06 32012 ----a-w- c:\windows\fonts\QT2C_I.TTF
2010-03-10 18:45:06 31276 ----a-w- c:\windows\fonts\QT2_B.TTF
2010-03-10 18:45:06 30892 ----a-w- c:\windows\fonts\QT2_P.TTF
2010-03-10 18:45:06 28532 ----a-w- c:\windows\fonts\OCRA2_P.TTF
2010-03-10 18:45:06 24612 ----a-w- c:\windows\fonts\OCRBMT.TTF
2010-03-10 18:45:06 20900 ----a-w- c:\windows\fonts\QT2PI_P.TTF
2010-02-23 06:39:13 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-23 06:33:45 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-02-23 06:33:45 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-02-23 04:55:36 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-01-07 02:43:57 51200 ----a-w- c:\windows\inf\infpub.dat
2010-01-07 02:43:57 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-01-07 02:36:16 143360 ----a-w- c:\windows\inf\infstor.dat
2009-10-30 13:51:30 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-01-07 01:13:22 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-10-19 00:30:31 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-05-08 13:45:13 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 20:06:13.69 ===============

Thank you.

 

[kfw20]

additional info

Hi, I tried to run Kaspersky again, and it froze at exactly the same place as before. C:\windows\system32\sqlsrv32.dll
I seemed to recall there were problems with freezing at this point before.
Thanks very much, Kathy

 

[Blade81]

Hi,

Please follow method 1 here to run a disk check for your hard drive. Then defrag the drive. When done, see if Kaspersky scanner still gets stuck at that same point.

 

[kfw20]

Kaspersky

After doing dskchk and defragmenting, Kaspersky did run, thank you.
After dskchk the computer got hung up logging into windows, so I had to reboot. The defragmenting took about 6 hours.

Kaspersky - No threats were found so no report was generated.
I appreciate your help.:thanks:


Here is the dds log:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Kathy at 0:07:31.95 on Tue 04/27/2010
Internet Explorer: 8.0.6001.18904 BrowserJavaVersion: 1.6.0_20
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3034.1477 [GMT -4:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\aestsrv.exe
C:\Program Files\Common Files\Dell\apache\bin\httpd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Dell\MySQL\bin\mysqld.exe
C:\Program Files\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe
C:\Program Files\Common Files\Dell\apache\bin\httpd.exe
c:\Program Files\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Kathy\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\PnkBstrB.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Java\jre6\bin\jp2launcher.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Users\Kathy\AppData\Local\Temp\jkos-Kathy\binaries\ScanningProcess.exe
C:\Users\Kathy\AppData\Local\Temp\jkos-Kathy\binaries\ScanningProcess.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10e.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Kathy\Desktop\dds.com
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: ChromeFrame BHO: {ecb3c477-1a0a-44bd-bb57-78f9efe34fa7} - c:\program files\google\chrome frame\application\5.0.375.3\npchrome_frame.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [googletalk] c:\users\kathy\appdata\roaming\google\google talk\googletalk.exe /autostart
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\users\kathy\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: 21cccs.org\class
Trusted Zone: intuit.com\ttlc
Trusted Zone: turbotax.com
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {A27C56D2-3F58-4ABB-AA31-1168EDA6636F} - hxxp://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://approva.webex.com/client/T26L/webex/ieatgpc1.cab
Handler: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - c:\program files\google\chrome frame\application\5.0.375.3\npchrome_frame.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\kathy\appdata\roaming\mozilla\firefox\profiles\b9pz1dpa.default\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-5-8 214664]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 149040]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_ae0b52e0\AEstSrv.exe [2009-5-8 81920]
R2 Apache2.2;Remote Access Media Server;c:\program files\common files\dell\apache\bin\httpd.exe [2007-9-21 15872]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
R2 dsl-db;Remote Access DB;c:\program files\common files\dell\mysql\bin\mysqld.exe [2007-9-14 5730304]
R2 dsl-fs-sync;Remote Access File Sync Service;c:\program files\common files\dell\remote access file sync service\dsl_fs_sync.exe [2009-1-5 173296]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-9 135664]
S2 SftService;SoftThinks Agent Service;"c:\windows\sminst\sftservice.exe" --> c:\windows\sminst\sftservice.EXE [?]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-5-8 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-5-8 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-5-8 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-5-8 40552]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-12-2 42368]
S3 PCD5SRVC{3F6A8B78-EC003E00-05040104};PCD5SRVC{3F6A8B78-EC003E00-05040104} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\dellsu~1\hwdiag\bin\PCD5SRVC.pkms [2008-11-4 22904]
S4 PCPitstop Scheduling;PCPitstop Scheduling;c:\program files\pcpitstop\PCPitstopScheduleService.exe [2010-4-4 85504]

=============== Created Last 30 ================

2010-04-25 13:25:40 0 d-----w- c:\programdata\Sun
2010-04-25 13:25:26 0 d-----w- c:\program files\Sun
2010-04-25 13:25:08 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-04-25 02:00:03 0 d-sh--w- C:\$RECYCLE.BIN
2010-04-25 01:48:05 98816 ----a-w- c:\windows\sed.exe
2010-04-25 01:48:05 77312 ----a-w- c:\windows\MBR.exe
2010-04-25 01:48:05 261632 ----a-w- c:\windows\PEV.exe
2010-04-25 01:48:05 161792 ----a-w- c:\windows\SWREG.exe
2010-04-24 16:22:38 104018509 ----a-w- c:\users\kathy\JV picture show 09-10.wmv
2010-04-22 05:40:17 0 d-----w- c:\users\kathy\appdata\roaming\Malwarebytes
2010-04-22 05:40:07 0 d-----w- c:\programdata\Malwarebytes
2010-04-22 05:40:06 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-04-22 04:05:19 0 d-----w- c:\program files\VS Revo Group
2010-04-21 14:24:29 0 d-----w- c:\program files\Trend Micro
2010-04-19 13:02:24 65536 --sha-w- c:\users\kathy\ntuser.dat{4fafec84-4bb1-11df-94ab-0023ae354110}.TM.blf
2010-04-19 13:02:24 524288 --sha-w- c:\users\kathy\ntuser.dat{4fafec84-4bb1-11df-94ab-0023ae354110}.TMContainer00000000000000000002.regtrans-ms
2010-04-19 13:02:24 524288 --sha-w- c:\users\kathy\ntuser.dat{4fafec84-4bb1-11df-94ab-0023ae354110}.TMContainer00000000000000000001.regtrans-ms
2010-04-18 02:24:45 0 d-----w- c:\program files\ItsDeductible2006
2010-04-18 02:24:15 0 d-----w- c:\program files\common files\AnswerWorks 4.0
2010-04-18 02:20:10 4379 ----a-w- c:\windows\Instlog.lyt
2010-04-16 02:36:14 0 d-----w- c:\users\kathy\appdata\roaming\Intuit
2010-04-16 02:36:02 0 d-----w- c:\program files\common files\AnswerWorks 5.0
2010-04-16 02:16:08 0 d-----w- c:\program files\common files\Intuit
2010-04-16 02:15:41 0 d-----w- c:\program files\TurboTax
2010-04-16 02:15:32 0 d-----w- c:\programdata\Intuit
2010-04-14 14:00:03 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2010-04-14 14:00:03 212992 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2010-04-14 14:00:03 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2010-04-14 13:59:53 3548040 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-04-14 13:59:50 3600776 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-04-14 13:59:48 62464 ----a-w- c:\windows\system32\l3codeca.acm
2010-04-14 13:59:48 220672 ----a-w- c:\windows\system32\l3codecp.acm
2010-04-14 13:59:46 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-04-14 13:58:38 98304 ----a-w- c:\windows\system32\cabview.dll
2010-04-14 13:58:34 904576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-04-14 13:58:33 25088 ----a-w- c:\windows\system32\drivers\tunnel.sys
2010-04-14 13:58:32 200704 ----a-w- c:\windows\system32\iphlpsvc.dll
2010-04-14 13:58:10 172032 ----a-w- c:\windows\system32\wintrust.dll
2010-04-06 01:49:41 0 d-----w- c:\program files\Windows Installer Clean Up
2010-04-06 01:49:10 0 d-----w- c:\program files\MSECACHE
2010-04-06 01:29:47 0 d-----w- c:\programdata\Office Genuine Advantage
2010-04-06 01:29:42 0 d-----w- c:\users\kathy\Office Genuine Advantage
2010-04-05 00:02:38 0 d-----w- c:\programdata\PCPitstop
2010-04-05 00:02:33 0 d-----w- c:\program files\PCPitstop
2010-04-04 22:50:48 0 d-----w- c:\program files\Microsoft Security Essentials
2010-04-04 19:34:21 0 d-----w- c:\users\kathy\DoctorWeb
2010-04-04 18:19:10 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-04-04 12:15:57 24064 ----a-w- c:\windows\system32\nshhttp.dll
2010-04-04 12:15:55 411648 ----a-w- c:\windows\system32\drivers\http.sys
2010-04-04 12:15:55 30720 ----a-w- c:\windows\system32\httpapi.dll
2010-03-30 21:30:14 1011760 ----a-w- c:\users\kathy\CRCA Final Marks

==================== Find3M ====================

2010-04-06 16:49:19 72080 ----a-w- c:\users\kathy\g2mdlhlpx.exe
2010-03-25 02:45:42 1758 ----a-w- c:\users\kathy\appdata\roaming\wklnhst.dat
2010-03-10 18:45:08 1716297 ----a-w- c:\windows\system32\InetClnt.dll
2010-03-10 18:45:06 52424 ----a-w- c:\windows\fonts\QT2M_P.TTF
2010-03-10 18:45:06 35632 ----a-w- c:\windows\fonts\QT2_I.TTF
2010-03-10 18:45:06 35064 ----a-w- c:\windows\fonts\QT2C_P.TTF
2010-03-10 18:45:06 32764 ----a-w- c:\windows\fonts\QT2C_B.TTF
2010-03-10 18:45:06 32012 ----a-w- c:\windows\fonts\QT2C_I.TTF
2010-03-10 18:45:06 31276 ----a-w- c:\windows\fonts\QT2_B.TTF
2010-03-10 18:45:06 30892 ----a-w- c:\windows\fonts\QT2_P.TTF
2010-03-10 18:45:06 28532 ----a-w- c:\windows\fonts\OCRA2_P.TTF
2010-03-10 18:45:06 24612 ----a-w- c:\windows\fonts\OCRBMT.TTF
2010-03-10 18:45:06 20900 ----a-w- c:\windows\fonts\QT2PI_P.TTF
2010-02-23 06:39:13 916480 ----a-w- c:\windows\system32\wininet.dll
2010-02-23 06:33:45 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-02-23 06:33:45 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-02-23 04:55:36 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-01-07 02:43:57 51200 ----a-w- c:\windows\inf\infpub.dat
2010-01-07 02:43:57 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-01-07 02:36:16 143360 ----a-w- c:\windows\inf\infstor.dat
2009-10-30 13:51:30 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-01-07 01:13:22 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-10-19 00:30:31 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-05-08 13:45:13 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 0:08:21.15 ===============

 

[Blade81]

Hi,

Have you tried to run Spybot after doing defragmenting? Any issues left?

 

[kfw20]

update

Hi, I had to reinstall spybot, and it did run, but when I tried to fix the selected problems, the computer completely froze and went to black screen. I am trying to run it again now.

 

[kfw20]

ok

Hi, Spybot did run the 2nd time. Immunize did not block everything, so I will try to run as administrator. Otherwise things are running much better! Thanks so much - anything else I should do? Kathy

 

[Blade81]

Hi,

If there're no other issues left then we could see the final steps.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

A To disable the System Restore feature:

1. Click on the Start button.
2. Hover over the Computer option, right click on it and then click Properties.
3. On the left hand side, click Advanced Settings.
4. If asked to permit the action, click on Allow.
5. Click on the System Protection tab.
6. Uncheck any checkboxes listed for your hard drives.
7. Press OK.


B. Reboot.

C Turn ON System Restore.
Follow the steps like you did when disabling system restore but on step 6. check any checkboxes listed for your hard drives.



Now lets uninstall ComboFix:

• Click START then RUN
• Now copy-paste Combofix /uninstall in the runbox and click OK

Please download OTC and save it to desktop.

• Double-click OTC.exe.
• Click the CleanUp! button.
• Select Yes when the
  Begin cleanup Process?
  prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• hosts file:
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
  If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok
• Run Secunia vulnerability check here and fix its findings.

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade

 

[kfw20]

update

Hi, I did everything on your list. While running Secunia, I started fixing those problems and the computer froze up again. Upon rebooting it performed a disk check and there were alot of errors, not sure if they are important, but I took some notes:

9 unindexed files processed
Localizable strings in index $I0 of file 126XXX(9 of these with different file numbers.

Repairing usn journal data stream

Repairs(I think)
TMP000~2(48066) - 2 of these files.

I have since continued to fix what Segunia found and things are going fine.

It is almost as if too many things are running at the same time, it gets hung up.

 

[Blade81]

Hi,

I recommend to keep important stuff backuped frequently since those disk errors indicate there may be an issue with hard drive.