SpybotSD won't run - keeps re-installing

Kaspersky scan

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, March 19, 2008 4:32:13 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 19/03/2008
Kaspersky Anti-Virus database records: 639844
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan Statistics:
Total number of scanned objects: 200649
Number of viruses found: 10
Number of infected objects: 19
Number of suspicious objects: 1
Duration of the scan process: 02:36:17

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Anti-Virus\Config\interchk.chk Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Anti-Virus\INFECTED\Installer2[1].exe.000 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Anti-Virus\INFECTED\Installer2[1].exe.1.000 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Anti-Virus\INFECTED\Installer2[1].exe.2.000 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Anti-Virus\INFECTED\Installer2[1].exe.3.000 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Anti-Virus\logs\SAV.txt Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\MSHist012008031820080319\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\MSHist012008031920080320\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\hpodvd09.log Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP482\A0256496.sys Infected: not-a-virus:FraudTool.Win32.UltimateDefender.cm skipped
C:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP486\A0259540.exe Object is locked skipped
C:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP486\A0259542.sys Infected: not-a-virus:FraudTool.Win32.UltimateDefender.cm skipped
C:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP486\A0259543.sys Infected: not-a-virus:FraudTool.Win32.UltimateDefender.cm skipped
C:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP493\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
F:\WINDOWS\Temporary Internet Files\Content.IE5\0EO780OB\CSIEINST[1].DL_/ Infected: not-a-virus:AdWare.Win32.ClearSearch.c skipped
F:\WINDOWS\Temporary Internet Files\Content.IE5\0EO780OB\CSIEINST[1].DL_ MSExpand: infected - 1 skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261013.exe/WISE0014.BIN/WISE0013.BIN Infected: not-a-virus:AdWare.Win32.WurldMedia.a skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261013.exe/WISE0014.BIN Infected: not-a-virus:AdWare.Win32.WurldMedia.a skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261013.exe WiseSFX: infected - 2 skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261014.exe/Gain_Trickler.exe Infected: not-a-virus:AdWare.Win32.Gator.3202 skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261014.exe Vise: infected - 1 skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261015.exe/data0003 Infected: not-a-virus:AdWare.Win32.MyWay.j skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261015.exe/data0004/data0001.cab/Save.exe Infected: not-a-virus:AdWare.Win32.SaveNow.e skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261015.exe/data0004/data0001.cab/SaveUninst.exe Infected: not-a-virus:AdWare.Win32.SaveNow.bl skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261015.exe/data0004/data0001.cab/Weather/Weather.exe Infected: not-a-virus:AdWare.Win32.SaveNow skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261015.exe/data0004/data0001.cab/Weather/Uninst.exe Infected: not-a-virus:AdWare.Win32.SaveNow.bl skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261015.exe/data0004/data0001.cab Infected: not-a-virus:AdWare.Win32.SaveNow.bl skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261015.exe/data0004 Infected: not-a-virus:AdWare.Win32.SaveNow.bl skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261015.exe/data0009 Infected: not-a-virus:AdWare.Win32.SideStep.c skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP491\A0261015.exe NSIS: infected - 8 skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP492\A0262869.exe Suspicious: not-a-virus:Porn-Dialer.Win32.DialerComp skipped
F:\System Volume Information\_restore{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP493\change.log Object is locked skipped

Scan process completed.
 
HJT log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:35:32 AM, on 3/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.BIN
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\Program Files\Trend Micro\HijackThis\Hijack_This.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.yahoo.com
O15 - Trusted Zone: www.mapmyride.com
O15 - Trusted Zone: http://www.sbcuc.net
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {11260943-421B-0000-0000-000000000000} - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} -
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe

--
End of file - 5912 bytes
 
Hi

Yes I agree :)

Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

You can reinstall SpySweeper now.

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo
2) Online Armor
3) Sunbelt/Kerio
4) Agnitum
5) ZoneAlarm (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 5 and save it to your desktop.
  • Scroll down to where it saysThe Java SE Runtime Environment (JRE) allows end-users to run Java applications..
  • Click the Download button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u5-windows-i586-p.exe to install the newest version.

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :bigthumb:
 
Just one more question...

SpySweeper, SpybotSD and SpywareBlaster - should I have all these running concurrently? I'm concerned about conflicts that can reduce the effectiveness.

FINAL REPORT
-------------------------------------------
Following your instructions, I have:

(1) Comodo firewall installed.

(2) Old versions of Java removed and JRE 6 update 5 installed.

(3) OTCleanIT completed & I went ahead and deleted Combo-Fix.exe from the desktop

(4) System Restore was disabled and then re-enabled.

(5) changes to IE security completed as per your instructions.

(6) Sophos AV configured to update automatically, and the Firewall is configured to allow Sophos to do its updating.

*** THANKS VERY MUCH FOR YOUR HELP ***

Jose
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
 
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