Spyboty wont search past CoolWWWsearch

L

LinkinParkTX16

New member
Hey..im new here and was looking for some help.over the past couple of days i've been getting a pop up that says

"You're computer was infected by an unknow trojan.
It is dangerous for your system(cirtical files can be lost)

Click ok to download the antivirus progrom to clean your system(recomended)"

and when i run spybot..it wont scan past CoolWWWSearch

can anybody help me figure out whats wrong and how to fix this??

Thanks
 
Hello,

Please try the following:
Please run Spybot - Search & Destroy in "Advanced Mode" and go to "Settings" -> "Ignore products".
There tick the checkbox in front Coolwwwsearch.
Please try if the scan works now.

Best regards
Sandra
Team Spybot
 
ok...i just let it run a scan..and it will finish..but it will take a LONG time...like a good hour or so..

and when its done..it finds like a file that it cant fix...

worldsecurtiyonline.fakealert

can you tell me how to fix that?
 
You must log in or register to reply here.
Back
Top