Spyware won't go away easily

C:\Documents and Settings\Owner\My Documents\beachfree.exe moved successfully.
C:\Documents and Settings\Owner\winlogo.scr moved successfully.
C:\Program Files\DownloadWare\Downloads\90.dat moved successfully.
C:\Program Files\DownloadWare\Temp\me.exe moved successfully.
C:\Program Files\Trend Micro\HijackThis\backups\backup-20080808-184553-256.dll unregistered successfully.
C:\Program Files\Trend Micro\HijackThis\backups\backup-20080808-184553-256.dll moved successfully.
C:\Program Files\WildArcade\BlasterBlocks\blasterblocks.exe moved successfully.
C:\WINDOWS\ieHook.dll unregistered successfully.
C:\WINDOWS\ieHook.dll moved successfully.
C:\WINDOWS\system32\bS_L.dll unregistered successfully.
C:\WINDOWS\system32\bS_L.dll moved successfully.
C:\WINDOWS\system32\winlogo.scr moved successfully.
C:\WINDOWS\system32\Xcite.dll unregistered successfully.
C:\WINDOWS\system32\Xcite.dll moved successfully.
C:\WINDOWS\system32\Xcite2.exe moved successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 08102008_103905
 
Open HijackThis, click do a system scan only and checkmark these:

O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.imbum.com/Imbum.cab
O20 - AppInit_DLLs:


Close all windows including browser and press fix checked.

Reboot.

Delete if exists:

C:\Program Files\MarketBrowser

Empty Recycle Bin.

Download and install SP2

Post back a fresh HijackThis log.
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:29:03 PM, on 8/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\S3apphk.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoPlay.exe (User 'Default user')
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1217888633296
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 7274 bytes


I also get a screen a boot up that shows a red "I love Patrick" screen before the Windows screen comes up. I found a .bmp file in my documents that is the same screen but don't know what makes the screen come up.
 
"I also get a screen a boot up that shows a red "I love Patrick" screen before the Windows screen comes up. I found a .bmp file in my documents that is the same screen but don't know what makes the screen come up."

Please delete it and post back after that :)
 
Deleted. Looks better now. Below is a list of the add/remove software on the machine. Do you think I should uninstall any of these? For example IMBUM

Adobe Acrobat 5.0
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20030807.3)
AOL Instant Messenger
ArcSoft ShowBiz
ArcSoft Software Suite
Atomic Pop
DelFin Media Viewer
Diamond Mine 1.5y
Easy Internet Sign-up
Enhanced MediaLoads
Freedom Security && Privacy Suite
HijackThis 2.0.2
hp center
hp deskjet 3820 series (Remove only)
HP DLA
hp instant support
hp learning adventure
HP Memories Disc
HP Photo Printing Software
HP RecordNow
IMBUM
Inactive HP Printer Drivers (Remove only)
InetDctr
Intel(R) 845G Chipset Graphics Driver Software
InterActual Player
Java(TM) 6 Update 7
KBD
Lernout & Hauspie TruVoice American English TTS Engine
LiveUpdate 3.3 (Symantec Corporation)
Living Marine Aquarium Screen Saver
Malwarebytes' Anti-Malware
MediaLoads
Microsoft Money 2002
Microsoft Money 2002 System Pack
Microsoft Works 6.0
Microsoft Works and Money 2002 Setup Launcher
MUSICMATCH Jukebox
NVIDIA Windows 2000/XP Display Drivers
PC-Doctor for Windows
Python 1.5 combined Win32 extensions
Python 1.5.2 (final)
QuickTime
RealPlayer Basic
RingMaster from Hewlett-Packard Desktops (remove only)
Security Update for Step By Step Interactive Training (KB898458)
Snood for Windows version 3.01-W
SoundMAX
Speedway
Spybot - Search & Destroy
Symantec Endpoint Protection
Tcl 8.0.5 for Windows
VERITAS StorageGuard
Viewpoint Media Player
WildArcade
Winamp3 (remove only)
WordPerfect Office 2002 Try Before You Buy
WordPerfect Office 2002 Try Before You Buy
 
Seems to be running pretty good. I will do some more testing. I uninstalled Medialoads and Enhanced Medialoads. Should I worry about any of the folders left behind by these programs like Blubster, Downloadware, Filtergate, Snood, Sqwire? Thank you very much for all your help.
 
Question on USB Mass Storage - Usually when I request to safely remove a device a message pops up saying "you can now remove the device" but no message appears. Could this be fixed or not worry about it? Should I update from IE 6 to 7? Should I create a new restore point and clear old restore points?
 
I ran the Malwarebytes scan and it detected the Medialoads registry entry and I removed it. I ran another Kaspersky scan and it only found the items in OTmoveit2. Should I start the OTmoveit2 software and deleted the items captured?
 
"Could this be fixed or not worry about it? Should I update from IE 6 to 7? Should I create a new restore point and clear old restore points?"

That might be a bug. It there has been no data loss I wouldn't be worried. Yes I recommend to update IE. Restore will be flushed during final instructions.

"Should I start the OTmoveit2 software and deleted the items captured? "

Those will be also deleted during final instructions :)
 
Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Now lets uninstall ComboFix:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware
  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :bigthumb:
 
The Combfix command did not work. I don't think I used Combofix. I used DSS. Do I need to do anything with this? I created a new restore point and ran OTcleanit. All seems great.
Does it hurt to have SpyBlaster and Spybot with immunization on the same machine or just use one of them. Also is it okay to use MalwareBytes regularly?
 
Yes, you are right.

We didn't use combofix, my bad :oops:

"I used DSS. Do I need to do anything with this? "

OtCleanIt should have deleted it; if not please delete it :)

"Does it hurt to have SpyBlaster and Spybot with immunization on the same machine or just use one of them."

Both can be used.

"Also is it okay to use MalwareBytes regularly? "

Absolutely :)
 
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
 
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