system got infected

[kaur.ashmeet]

I have got my system infected somehow with trojan virus a few days back. When I scanned my system using AVG and Mc Afee, it did say that 1 virus detected and removed, 2 virus detected and quarantined. For a couple of days it was working fine, little slower though. Now again its started again. The problem I am facing is when I turn my system on, after say 2-3 minutes it gives me an error " Dumping physical memory and the blue screen appears and the system restarts" It does work fine in safe mode but I am not able to open any website, when I do it just keeps on opening any other shopping websites.

Thanx in advance for any kind of help.

 

[kaur.ashmeet]

Blue screen error

For the last few days I have been having this blue screen error "dumping memory". I tried scanning my system it. It shows 1 virus removed and 2 quarantined but still thsi blue screen keeps coming. I am using windows vista and Mc Afee to scan my system. There are some new files being created without my knowledge. Thsi is the first time I have had virus in my system. Plesae if anyone can help me find out what exactly is going on. Thanx in advance.

 

[tashi]

Hello kaur.ashmeet,

It does work fine in safe mode

Can you produce a log?

HJT Logs

Click here to download Trend Micro HJTInstall.exe

• Save HJTInstall.exe to your desktop.
• Doubleclick on the HJTInstall.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed, it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents of the log (no attachments) into your (Click --> ) own new topic

"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

Best regards.