System Running Slow + SpyBot Crash

Status
Not open for further replies.
Issue Resolved

Hi,

Just spent the day testing the system with a media player, web browser, email client and word processor all on the go at the same time and the system is flying. This is quite amazing as only two days ago I thought we were facing a loosing the battle.

To revise the primary points which cumulatively helped resolve a limping XP Pro system.

System Services:

I restored previously shutdown services as sometimes due to dependencies this can cause applications or other processes to become volatile.

Encryptions Programs:

There were two installed on the system and these were causing conflict with the spyware scanners as there is a online article pointing to where Trend Mico scanner crashed out systems when Folder Lock encryption program was installed.

Firewalls:

Currently using Jetico and seems to be running okay but not as gui friendly as Comodo, PC Tools or Zone Alarm firewalls. Comodo could not detect the pc’s internet connections / adapters and I tried hard to find a resolve on their online forums but to no avail. The ZoneAlarm version that I had installed didn't offer the option to create port rules. PC Tools firewall had a file which was recognised as spyware / malware and their tech team have not came back with a reply to date as per link http://www.pctools.com/forum/showthread.php?p=169102#post169102
Kerio firewall had files which were coming back as malware suspect also. This is why I removed these two later firewalls but I do think if Comodo was system compatible, it is currently offering the best freeware firewall protection.

PC Pitstop:

A very big shout out to these guys who really have an excellent service, but from what I can see only one scan per day is possible with an individual system. Their test pin pointed system errors and conflicts that were not otherwise detected. The errors identified in red were resolved by installing new system graphic drivers.

XP Tools:

BSOD (Blue Screen of Death) without this XP option, a resolve would not have been found as this is an excellent debugging tool and simple to set under the system applet in the control panel. Also using the verifier.exe tool helped to identify corrupt drivers. And also chkdsk and disk defragmenter tools also sorted out major issues.

Uninstalling software which was not in use or where it was showing as having missing files or potential malware files was also an important step, even though as pkelly has already pointed out that sometimes files get misdiagnosed when they are actually legitimate.

Also the online virus and rootkit scanners and application tools like HJT, ComboFix and SmithFraudFix but to mention a few have all combined to achieving resolve with this XP system.

This issue has been resolved through perseverance, excellent supervision and advice that was all offered in this Spybot forum via pskelley, who I would like to say a very big thank to. Take care amigo!
 
Issue Resolved

Hi,

Just spent the day testing the system with a media player, web browser, email client and word processor all on the go at the same time and the system is flying. This is quite amazing as only two days ago I thought we were facing a loosing the battle.

To revise the primary points which cumulatively helped resolve a limping XP Pro system.

System Services:

I restored previously shutdown services as sometimes due to system dependencies applications or other processes to become volatile when services are manually shutdown.

Encryptions Programs:

There were two installed on the system and these were causing conflict with the spyware scanners as there is a online article pointing to where Trend Mico scanner crashed out systems when Folder Lock encryption program was installed.Also the previous threads will show that there were disk errors at one point,this was resolved after the encrption programs were uninstalled.


Firewalls:

Currently using Jetico and seems to be running okay but not as gui friendly as Comodo, PC Tools or Zone Alarm firewalls. Comodo could not detect the pc’s internet connections / adapters and I tried hard to find a resolve on their online forums but to no avail. The ZoneAlarm version that I had installed didn't offer the option to create port rules. PC Tools firewall had a file which was recognised as spyware / malware and their tech team have not came back with a reply to date as per link http://www.pctools.com/forum/showthread.php?p=169102#post169102
Kerio firewall had files which were coming back as malware suspect also. This is why I removed these two later firewalls but I do think if Comodo was system compatible it is potentially offering the best freeware firewall protection.

PC Pitstop:

A very big shout out to these guys who really have an excellent service, but form what I can see only one scan per day is possible with an individual system. Their test pin pointed system errors and conflicts that were otherwise undetected. The errors identified in red were resolved by installing new system graphic card drivers from the Intel web site.

XP Tools:

The BSOD (Blue Screen of Death) XP option is an excellent debugging tool and simple to setup under the system applet in the control panel. Also using the verifier tool helped to identify corrupt drivers. And also chkdsk and disk defragmenter tools also sorted out major issues.These tools may need to be installed from your XP setup disk, under the support tools file directory.

Uninstalling software which was not in use or where it was showing signs of missing files or potential malware files was also an important step, even though as pkelly has already pointed out that sometimes files get misdiagnosed when they are actually legitimate.Be careful when removing system files or shutdown system services.

Also the online virus and rootkit scanners and application tools like HJT, ComboFix and SmithFraudFix but to mention a few have all combined in achieving this resolve.

This issue has been resolved through perseverance, excellent supervision and advice that was all offered in this Spybot forum via pskelley, who I would like to say a very big thank you to. Take care amigo!
 
Thanks for the feedback, If you have not already done so, this information should be read:
System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.
 
As the problem appears to be resolved this topic has been closed.

If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.
 
Status
Not open for further replies.
Back
Top