System Scan is stuck at Zlob.ZipCodec

[nekomura]

Software Version

2.9

Operating System

Windows 11 (64 bit)

The system scan stops progressing at "Product: Zlob.ZipCodec". A search of the forums reveals that this problem was widespread at least 10 years ago (https://forums.spybot.info/threads/fix-for-system-scan-freeze-on-zlob-zipcodec.73365/), and that a fix has already been posted for it (https://www.safer-networking.org/fix-system-scan-freeze-zlob-zipcodec/). Unfortunately, the links in the latter page are dead, given the time that has lapsed.

I'm using Windows 11 and have tried uninstalling and reinstalling the latest Spybot (v.2.9) to no effect. Would someone in the team please restore the patch installer, as this 10 year old issue has resurfaced on my computer?

Thanks!

 

[RobBot]

Thank you for reporting this issue!

Please try the solution below to see if this helps improve the System Scan time.

- Open "Windows Powershell" by clicking the Windows Key + S then type "powershell".
- In the search results list, click run as administrator for the Windows Powershell entry.
- Select "Yes" when prompted by the UAC
- Copy the Command below and paste it into Powershell then press [Enter].

Command:

Add-MpPreference -ExclusionProcess "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDScan.exe"

- Close Powershell then try to run a System Scan again.

Please let us know if this helped improve the scan time or prevented the Scanner freezing.

If not, please let us know if other issues still occur.

Thank you