Troj.PrintSpool

[ogre1164]

Spybot keeps finding Troj.PrintSpool.

Here are the logs:

eTrust Antivirus Web Scanner:

Scan Results: Scan Completed. 70963 files scanned. No viruses found.

File Infection Status Path
- No Infections


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:03:10 AM, on 7/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\Media\aolsw.exe
C:\WINDOWS\Media\aolconf.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\AOL\1118107248\ee\AOLSoftware.exe
C:\WINDOWS\system32\kmw_run.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\igfxsrvc.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\AIM6\aim6.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AIM6\aolsoftware.exe
c:\program files\common files\aol\1118107248\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1118107248\ee\aolsoftware.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Documents and Settings\Dan Spera\Local Settings\Temporary Internet Files\Content.IE5\QIAN0C90\HiJackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dell.myway.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: TwcToolbarBhoApp Class - {AA1F9DDB-E605-4ba6-81D4-E427DEE012AD} - C:\WINDOWS\system32\TwcToolbarBho.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\system32\TwcToolbarIe7.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [PRONoMgrWired] "C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe"
O4 - HKLM\..\Run: [Dell QuickSet] "C:\Program Files\Dell\QuickSet\quickset.exe"
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1118107248\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [AOLDialer] "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://aeamail1.faa.gov/iNotes6W.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - https://objects.aol.com/mcafee/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1135528244578
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.dell.com/Media/VisitorChatENU/TLIEFlash.CAB
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1452/ftp.coupons.com/r3302/cpbrkpie.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - https://objects.aol.com/mcafee/molbin/shared/mcgdmgr/en-us/1,0,0,20/McGDMgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v10.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spy Watch (AOL-SPY_Watch) - Unknown owner - C:\WINDOWS\Media\aolsw.exe
O23 - Service: AOL Configuration Utility (AOL_CONF) - Unknown owner - C:\WINDOWS\Media\aolconf.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 13037 bytes

Thanks for any help.

 

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information. "BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

HJT needs a permanent folder to store HJT.exe, logs and backups for safety. You are running from a Temporary folder. I suggest going to your C:\ and RIGHT clicking on a blank spot then making a new folder called HJT. Move the HijackThis.exe into that folder. It will look like this: C:\HJT\HijackThis.exe.
If you need more instructions than that, use these:
http://russelltexas.com/malware/createhjtfolder.htm
http://www.bleepingcomputer.com/forums/tutorial94.html


Can you assure me these are valid:
C:\WINDOWS\Media\aolsw.exe
C:\WINDOWS\Media\aolconf.exe
O23 - Service: AOL Spy Watch (AOL-SPY_Watch) - Unknown owner - C:\WINDOWS\Media\aolsw.exe
O23 - Service: AOL Configuration Utility (AOL_CONF) - Unknown owner - C:\WINDOWS\Media\aolconf.exe
They may be new and safe but I am having difficulty identifying them.

You have some junk that needs to go but I can't see what is causing the Spybot message. What I would like you to do is make sure Spybot is 100% up to date and immunized. Then run Spybot exactly as the instructions in "Before you Post". Let me know exactly what it finds.

Post that information and the information I requested about the C:\WINDOWS\Media\ items.

Thanks

 

[ogre1164]

Thanks for your help. I appreciate it.

Can you assure me these are valid:
C:\WINDOWS\Media\aolsw.exe
C:\WINDOWS\Media\aolconf.exe
O23 - Service: AOL Spy Watch (AOL-SPY_Watch) - Unknown owner - C:\WINDOWS\Media\aolsw.exe
O23 - Service: AOL Configuration Utility (AOL_CONF) - Unknown owner - C:\WINDOWS\Media\aolconf.exe
They may be new and safe but I am having difficulty identifying them.

How would I verify the validity of those files? Just make sure they link to actual programs?

Thanks

 

[pskelley]

http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustotal.com/

 

[ogre1164]

I checked aolsw and aolconf with sites you recommended and both are suspect. See the following:

Jotti's malware scan 2.99-TRANSITION_TO_3.00-R1
File: aolsw.exe
Status: INFECTED/MALWARE
MD5: d01f2fa4c9adf85aa645f6ff08d44fec
Packers detected: PELOCK
Bit9 reports: File not found
Scan taken on 23 Jul 2007 22:20:35 (GMT)
A-Squared Found nothing
AntiVir Found WORM/Sdbot.88576.79
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found Backdoor.Sdbot.AAD
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found Backdoor.Win32.SdBot.aad
Fortinet Found W32/SDBot.AAD!tr.bdr
Kaspersky Anti-Virus Found Backdoor.Win32.SdBot.aad
NOD32 Found nothing
Norman Virus Control Found W32/Hupigon.gen76
Panda Antivirus Found W32/Oscarbot.PL.worm
Rising Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing

Jotti's malware scan 2.99-TRANSITION_TO_3.00-R1
File: aolconf.exe Status: INFECTED/MALWARE
MD5: d9bb2b9b40fb38f35321fe402f78fc06
Packers detected: PELOCK
Bit9 reports: File not found
Scan taken on 23 Jul 2007 22:28:11 (GMT)
A-Squared Found nothing
AntiVir Found HEUR/Crypted
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found Backdoor.Win32.SdBot.aad
Fortinet Found nothing
Kaspersky Anti-Virus Found Backdoor.Win32.SdBot.aad
NOD32 Found nothing
Norman Virus Control Found W32/Hupigon.gen76
Panda Antivirus Found W32/IRCBot.AUV.worm
Rising Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing

Kaspersky Anti-Virus has detected a virus in the file you have submitted.
aolconf.exe - infected by Backdoor.Win32.SdBot.aad

Kaspersky Anti-Virus has detected a virus in the file you have submitted.
aolsw.exe - infected by Backdoor.Win32.SdBot.aad

Virus Total
File aolconf.exe received on 07.24.2007 00:38:11 (CET)
Current status: Finished
Antivirus Version Last Update Result
AhnLab-V3 2007.7.24.0 2007.07.23 Win32/IRCBot.worm.variant
AntiVir 7.4.0.44 2007.07.23 HEUR/Crypted
Authentium 4.93.8 2007.07.23 no virus found
Avast 4.7.997.0 2007.07.23 no virus found
AVG 7.5.0.476 2007.07.23 no virus found
BitDefender
7.2 2007.07.24 no virus found
CAT-QuickHeal 9.00 2007.07.23 Backdoor.SdBot.aad
ClamAV devel-20070416 2007.07.24 no virus found
DrWeb 4.33 2007.07.23 no virus found
eSafe 7.0.15.0 2007.07.23 Suspicious Trojan/Worm
eTrust-Vet 31.1.5002 2007.07.23 Win32/Haroobot.A
Ewido 4.0 2007.07.23 no virus found
FileAdvisor 1 2007.07.24 no virus found
Fortinet 2.91.0.0 2007.07.23 no virus found
F-Prot 4.3.2.48 2007.07.23 no virus found
F-Secure 6.70.13030.0 2007.07.24 Backdoor.Win32.SdBot.aad
Ikarus T3.1.1.8 2007.07.23 Backdoor.Win32.Rbot.cgu
Kaspersky 4.0.2.24 2007.07.24 Backdoor.Win32.SdBot.aad
McAfee 5080 2007.07.23 no virus found
Microsoft 1.2704 2007.07.23 no virus found
NOD32v2 2415 2007.07.23 no virus found
Norman 5.80.02 2007.07.23 W32/Hupigon.gen76
Panda 9.0.0.4 2007.07.23 W32/IRCBot.AUV.worm
Sophos 4.19.0 2007.07.17 no virus found
Sunbelt 2.2.907.0 2007.07.21 VIPRE.Suspicious
Symantec 10 2007.07.24 W32.Allim
TheHacker 6.1.7.152 2007.07.23 no virus found
VBA32 3.12.2.1 2007.07.23 no virus found
VirusBuster 4.3.26:9 2007.07.23 no virus found
Webwasher-Gateway 6.0.1 2007.07.23 Heuristic.Crypted
Additional information
File size: 90112 bytes
MD5: d9bb2b9b40fb38f35321fe402f78fc06
SHA1: 785f9a67c2d55ee9c2507374ea604aa26b9ec856
packers: PELOCK
Sunbelt info: VIPRE.Suspicious is a generic detection for potential threats that are deemed suspicious through heuristics.

Virus Total
File aolsw.exe received on 07.24.2007 00:48:40 (CET)
Current status: Finished
Antivirus Version Last Update Result
AhnLab-V3 2007.7.24.0 2007.07.23 Win32/IRCBot.worm.variant
AntiVir 7.4.0.44 2007.07.23 Worm/Sdbot.88576.79
Authentium 4.93.8 2007.07.23 no virus found
Avast 4.7.997.0 2007.07.23 no virus found
AVG 7.5.0.476 2007.07.23 no virus found
BitDefender 7.2 2007.07.24 Backdoor.Sdbot.AAD
CAT-QuickHeal 9.00 2007.07.23 (Suspicious) - DNAScan
ClamAV devel-20070416 2007.07.24 no virus found
DrWeb 4.33 2007.07.23 no virus found
eSafe 7.0.15.0 2007.07.23 Suspicious Trojan/Worm
eTrust-Vet 31.1.5002 2007.07.23 no virus found
Ewido 4.0 2007.07.23 no virus found
FileAdvisor 1 2007.07.24 no virus found
Fortinet 2.91.0.0 2007.07.23 W32/SDBot.AAD!tr.bdr
F-Prot 4.3.2.48 2007.07.23 no virus found
F-Secure 6.70.13030.0 2007.07.24 Backdoor.Win32.SdBot.aad
Ikarus T3.1.1.8 2007.07.23 Backdoor.Win32.Rbot.cgu
Kaspersky 4.0.2.24 2007.07.24 Backdoor.Win32.SdBot.aad
McAfee 5080 2007.07.23 no virus found
Microsoft 1.2704 2007.07.23 no virus found
NOD32v2 2415 2007.07.23 no virus found
Norman 5.80.02 2007.07.23 W32/Hupigon.gen76
Panda 9.0.0.4 2007.07.23 W32/Oscarbot.PL.worm
Sophos 4.19.0 2007.07.17 no virus found
Sunbelt 2.2.907.0 2007.07.21 VIPRE.Suspicious
Symantec 10 2007.07.24 W32.Allim
TheHacker 6.1.7.152 2007.07.23 no virus found
VBA32 3.12.2.1 2007.07.23 no virus found
VirusBuster 4.3.26:9 2007.07.23 no virus found
Webwasher-Gateway 6.0.1 2007.07.23 Worm.Sdbot.88576.79
Additional information
File size: 88576 bytes
MD5: d01f2fa4c9adf85aa645f6ff08d44fec
SHA1: 9141a4559ac4c839c37d00b04a94d5fe441d848c
packers: PELOCK
packers: PELock
Sunbelt info: VIPRE.Suspicious is a generic detection for potential threats that are deemed suspicious through heuristics.

Spybot info and another HJT Log to follow shortly.

 

[pskelley]

I'm concerned about those trojans because of their backdoor nature. I believe you should have this information for your safety and security.
A Backdoor is a software program that gives an attacker unauthorized access to a machine and the means for remotely controlling the machine without the user's knowledge. A Backdoor compromises system integrity by making changes to the system that allow it to by used by the attacker for malicious purposes unknown to the user.

One or more of the identified infections is a backdoor trojan.
This allows hackers to remotely control your computer, steal critical system information and Download and Execute files
I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall
http://www.dslreports.com/faq/10063

Because of the information you were able to get, and the fact these are dangerous trojans, I believe you need to have this information out of concern for your safety and security. I will be glad to help you clean the junk but believe you need to be aware of that information.

Just let me know how you wish to proceed.

Thanks

 

[ogre1164]

Thank you for your concerns. We've already changed all of our passwords and so on from another computer.

I'd like to go ahead and try to clean it up.

I ran Spybot in safe mode and here's what it found after first scan:

--- Search result list ---
Troj.PrintSpool: Settings (Registry key, nothing done)
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\ukqoraui

TagASaurus: Tracking cookie (Internet Explorer: Dan ) (Cookie, nothing done)


CoreMetrics: Tracking cookie (Internet Explorer: Dan ) (Cookie, nothing done)


HitBox: Tracking cookie (Internet Explorer: Dan ) (Cookie, nothing done)


AdRevolver: Tracking cookie (Internet Explorer: Dan ) (Cookie, nothing done)


Advertising.com: Tracking cookie (Internet Explorer: Dan ) (Cookie, nothing done)


HitBox: Tracking cookie (Internet Explorer: Dan ) (Cookie, nothing done)


MediaPlex: Tracking cookie (Internet Explorer: Dan ) (Cookie, nothing done)


AdRevolver: Tracking cookie (Internet Explorer: Dan ) (Cookie, nothing done)


Zedo: Tracking cookie (Internet Explorer: Dan ) (Cookie, nothing done)


DoubleClick: Tracking cookie (Internet Explorer: Dan ) (Cookie, nothing done)


BlueStreak: Tracking cookie (Internet Explorer: Dan ) (Cookie, nothing done)


HitBox: Tracking cookie (Internet Explorer: Dan ) (Cookie, nothing done)



--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-12-30 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2007-05-23 advcheck.dll (1.5.3.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2007-01-02 Tools.dll (2.0.1.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2007-07-18 Includes\Cookies.sbi (*)
2007-05-30 Includes\Dialer.sbi (*)
2007-07-18 Includes\DialerC.sbi (*)
2007-07-11 Includes\Hijackers.sbi (*)
2007-07-18 Includes\HijackersC.sbi (*)
2007-07-11 Includes\Keyloggers.sbi (*)
2007-07-18 Includes\KeyloggersC.sbi (*)
2007-07-18 Includes\Malware.sbi (*)
2007-07-18 Includes\MalwareC.sbi (*)
2007-07-11 Includes\PUPS.sbi (*)
2007-07-18 Includes\PUPSC.sbi (*)
2007-07-18 Includes\Revision.sbi (*)
2007-05-30 Includes\Security.sbi (*)
2007-07-18 Includes\SecurityC.sbi (*)
2007-07-11 Includes\Spybots.sbi (*)
2007-07-18 Includes\SpybotsC.sbi (*)
2005-02-17 Includes\Tracks.uti
2007-07-18 Includes\Trojans.sbi (*)
2007-07-18 Includes\TrojansC.sbi (*)
2007-06-06 Plugins\TCPIPAddress.dll

It goes on and on. I can send the rest if you like.

Here's the second scan to the same point:


--- Search result list ---
Congratulations!: No immediate threats were found. ()



--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2005-12-30 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2007-05-23 advcheck.dll (1.5.3.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2007-01-02 Tools.dll (2.0.1.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2007-07-18 Includes\Cookies.sbi (*)
2007-05-30 Includes\Dialer.sbi (*)
2007-07-18 Includes\DialerC.sbi (*)
2007-07-11 Includes\Hijackers.sbi (*)
2007-07-18 Includes\HijackersC.sbi (*)
2007-07-11 Includes\Keyloggers.sbi (*)
2007-07-18 Includes\KeyloggersC.sbi (*)
2007-07-18 Includes\Malware.sbi (*)
2007-07-18 Includes\MalwareC.sbi (*)
2007-07-11 Includes\PUPS.sbi (*)
2007-07-18 Includes\PUPSC.sbi (*)
2007-07-18 Includes\Revision.sbi (*)
2007-05-30 Includes\Security.sbi (*)
2007-07-18 Includes\SecurityC.sbi (*)
2007-07-11 Includes\Spybots.sbi (*)
2007-07-18 Includes\SpybotsC.sbi (*)
2005-02-17 Includes\Tracks.uti
2007-07-18 Includes\Trojans.sbi (*)
2007-07-18 Includes\TrojansC.sbi (*)
2007-06-06 Plugins\TCPIPAddress.dll

Here's new HJT Log from new location:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:22:04 PM, on 7/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\Media\aolsw.exe
C:\WINDOWS\Media\aolconf.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\AOL\1118107248\ee\AOLSoftware.exe
C:\WINDOWS\system32\kmw_run.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\pnduqnsw.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\AIM6\aim6.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\AOL 9.0\waol.exe
c:\program files\common files\aol\1118107248\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1118107248\ee\aolsoftware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dell.myway.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: TwcToolbarBhoApp Class - {AA1F9DDB-E605-4ba6-81D4-E427DEE012AD} - C:\WINDOWS\system32\TwcToolbarBho.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\system32\TwcToolbarIe7.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [PRONoMgrWired] "C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe"
O4 - HKLM\..\Run: [Dell QuickSet] "C:\Program Files\Dell\QuickSet\quickset.exe"
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1118107248\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [AOLDialer] "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [pnduqnsw] C:\WINDOWS\system32\pnduqnsw.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\RunServices: [pnduqnsw] C:\WINDOWS\system32\pnduqnsw.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://aeamail1.faa.gov/iNotes6W.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - https://objects.aol.com/mcafee/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1135528244578
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.dell.com/Media/VisitorChatENU/TLIEFlash.CAB
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1452/ftp.coupons.com/r3302/cpbrkpie.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - https://objects.aol.com/mcafee/molbin/shared/mcgdmgr/en-us/1,0,0,20/McGDMgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v10.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spy Watch (AOL-SPY_Watch) - Unknown owner - C:\WINDOWS\Media\aolsw.exe
O23 - Service: AOL Configuration Utility (AOL_CONF) - Unknown owner - C:\WINDOWS\Media\aolconf.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: Print Spooler Service (ukqoraui) - Unknown owner - C:\WINDOWS\system32\pnduqnsw.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 13380 bytes

 

[pskelley]

Before we start, the expert who created SDFix to remove these backdoor trojans may need copies of these files to add to the fix. He is in the UK and won't contact me until in the am. Would you follow these simple directions to save a copy of those files safely on your Desktop. If they are not needed we will delete them at that point.

Please download the Suspicious file Packer from Safer-Networking.Org and unzip it to your desktop.

Run SFP.exe.

Please copy the following line into the Step 1: Paste Text window:

C:\WINDOWS\Media\aolsw.exe
C:\WINDOWS\Media\aolconf.exe

then click "Continue".

This will create a .cab file on your desktop named requested-files[Date/Time].cab
______________________________________________________________

Starting the cleaning instructions here:

1) How to make files and folders visible:
Click Start > Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm. Click OK.
You may reverse this for safety when we are finished.

2) Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.

3) Disable the Service
Click Start > Run and type services.msc
Scroll down to AOL Spy Watch and right click on it.
Click Properties and under Service Status click Stop, then under Startup Type change it to Disabled.

Do the same thing with this bad service: AOL Configuration Utility

Do the same thing with this bad service: Print Spooler Service


4) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O4 - HKLM\..\Run: [pnduqnsw] C:\WINDOWS\system32\pnduqnsw.exe
O4 - HKLM\..\RunServices: [pnduqnsw] C:\WINDOWS\system32\pnduqnsw.exe
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/14...2/cpbrkpie.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/be...loader_v10.cab
O23 - Service: AOL Spy Watch (AOL-SPY_Watch) - Unknown owner - C:\WINDOWS\Media\aolsw.exe
O23 - Service: AOL Configuration Utility (AOL_CONF) - Unknown owner - C:\WINDOWS\Media\aolconf.exe
O23 - Service: Print Spooler Service (ukqoraui) - Unknown owner - C:\WINDOWS\system32\pnduqnsw.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

5) RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\WINDOWS\Media\ <<< delete that folder

C:\WINDOWS\system32\pnduqnsw.exe <<< delete that file

6) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Post a new HJT log and let me know how the computer is running.

Thanks

 

[ogre1164]

These three items were missing when I ran HJT:

O23 - Service: AOL Spy Watch (AOL-SPY_Watch) - Unknown owner - C:\WINDOWS\Media\aolsw.exe
O23 - Service: AOL Configuration Utility (AOL_CONF) - Unknown owner - C:\WINDOWS\Media\aolconf.exe
O23 - Service: Print Spooler Service (ukqoraui) - Unknown owner - C:\WINDOWS\system32\pnduqnsw.exe

Should I ignore that and continue?

 

[pskelley]

Yes please, continue to follow all of the instructions. Disabling them probably removed them. It's the files that are the trojans. Remind me to see if we can delete those bad services with HJT before we finish.

Thanks...Phil

 

[ogre1164]

New HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:32:53 AM, on 7/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\AOL\1118107248\ee\AOLSoftware.exe
C:\WINDOWS\system32\kmw_run.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\AIM6\aim6.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\AIM6\aolsoftware.exe
c:\program files\common files\aol\1118107248\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1118107248\ee\aolsoftware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dell.myway.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: TwcToolbarBhoApp Class - {AA1F9DDB-E605-4ba6-81D4-E427DEE012AD} - C:\WINDOWS\system32\TwcToolbarBho.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\system32\TwcToolbarIe7.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [PRONoMgrWired] "C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe"
O4 - HKLM\..\Run: [Dell QuickSet] "C:\Program Files\Dell\QuickSet\quickset.exe"
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1118107248\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [AOLDialer] "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://aeamail1.faa.gov/iNotes6W.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - https://objects.aol.com/mcafee/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1135528244578
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.dell.com/Media/VisitorChatENU/TLIEFlash.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - https://objects.aol.com/mcafee/molbin/shared/mcgdmgr/en-us/1,0,0,20/McGDMgr.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 12458 bytes

The computer seems to run fine.

 

[pskelley]

Thanks for the feedback, your HJT log looks good also. I notice a couple of things.

Check your Java, they just updated and your Java updater is still showing the old version. It's possible they have not released the update to your area yet, I can understand what would happen if everyone tried to update at once.

SpySweeper, do you own that program? Many folks download it for a trial and do not realize once the trial is over the benefits go away but the program continues to use large amounts of resources. If you do not own the program, I would uninstall it.

Use this tool to see if you can delete those bad services if possible. I see no reason to leave them on your computer.
Delete the Service
Open HijackThis and click Config -> Misc Tools -> Delete an NT service.
In the Delete window, type (AOL-SPY_Watch) and press OK.
OK any prompts, close HijackThis, and restart your computer. +

You may be able to enter all three before you execute, if not do them one at a time. Here are the other two:
(AOL_CONF) and (ukqoraui)

Let's run a good scan to make sure nothing is hiding if is ok with you.

Run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
* Scan using the following Anti-Virus database:
* Standard
* Scan Options:
* Scan Archives
* Scan Mail Bases
* Click OK
* Now under select a target to scan:
* Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:
* Save the file to your desktop.

Then post it here, add any comments you think will help.

Thanks

 

[ogre1164]

I went to Java and downloaded the latest version.

I actually do own Spysweeper. I thought it would protect my computer from all of these things I seem to have.

I was able to delete all three services with HJT.

Kaspersky Log follows:
KASPERSKY ONLINE SCANNER REPORT
Tuesday, July 24, 2007 12:14:29 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 24/07/2007
Kaspersky Anti-Virus database records: 344524


Scan Settings
Scan using the following antivirus database standard
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\

Scan Statistics
Total number of scanned objects 78227
Number of viruses found 2
Number of infected objects 8
Number of suspicious objects 0
Duration of the scan process 01:45:15

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\ph Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\variable Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\idb\Ogre1164\mydb.idx Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\idb\Ogre1164\style.lst Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\idb\Ogre1164\toolbar.lst Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\idb\SNMaster.idx Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\organize\CACHE\ogre1102 Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\organize\ogre1164 Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\organize\ogre1164.abi Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.0\organize\ogre1164.aby Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\aolstderr.txt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\aolstdout.txt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\aoltsmon.lock Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\cache.db Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\TopSpeed\2.0\server.lock Object is locked skipped

C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\cls\common.cls Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Pure Networks\Network Magic\Log\logfile.nmapp_exe.txt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Pure Networks\Network Magic\Log\logfile.nmsrvc_exe.txt Object is locked skipped

C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped

C:\Documents and Settings\Dan \Application Data\AOL\C_AOL 9.0\IDB\Apps.Lst Object is locked skipped

C:\Documents and Settings\Dan \Application Data\AOL\C_AOL 9.0\IDB\art.idx Object is locked skipped

C:\Documents and Settings\Dan \Application Data\AOL\C_AOL 9.0\IDB\sap.dat Object is locked skipped

C:\Documents and Settings\Dan \Application Data\AOL\C_AOL 9.0\IDB\spool.lst Object is locked skipped

C:\Documents and Settings\Dan \Application Data\AOL\C_AOL 9.0\IDB\sysnews.lst Object is locked skipped

C:\Documents and Settings\Dan \Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped

C:\Documents and Settings\Dan \Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped

C:\Documents and Settings\Dan \Application Data\GTek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped

C:\Documents and Settings\Dan \Application Data\GTek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped

C:\Documents and Settings\Dan \Application Data\Webroot\Spy Sweeper\Logs\070724094728.ses Object is locked skipped

C:\Documents and Settings\Dan \Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Dan \Desktop\requested-files[2007-07-23_21_25].cab/C:/WINDOWS/Media/aolsw.exe Infected: Backdoor.Win32.SdBot.aad skipped

C:\Documents and Settings\Dan \Desktop\requested-files[2007-07-23_21_25].cab/C:/WINDOWS/Media/aolconf.exe Infected: Backdoor.Win32.SdBot.aad skipped

C:\Documents and Settings\Dan \Desktop\requested-files[2007-07-23_21_25].cab CAB: infected - 2 skipped

C:\Documents and Settings\Dan \Local Settings\Application Data\AOL\UserProfiles\All Users\cls\common.cls Object is locked skipped

C:\Documents and Settings\Dan \Local Settings\Application Data\AOL OCP\AIM\Storage\All Users\localStorage\common.cls Object is locked skipped

C:\Documents and Settings\Dan \Local Settings\Application Data\AOL OCP\AIM\Storage\data\raiderkid7777\localStorage\common.cls Object is locked skipped

C:\Documents and Settings\Dan \Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Dan \Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Dan \Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Dan \Local Settings\History\History.IE5\MSHist012007072420070725\index.dat Object is locked skipped

C:\Documents and Settings\Dan \Local Settings\Temp\~DF4BAF.tmp Object is locked skipped

C:\Documents and Settings\Dan \Local Settings\Temp\~DF4BC3.tmp Object is locked skipped

C:\Documents and Settings\Dan \Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped

C:\Documents and Settings\Dan \Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Dan \NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Dan \ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Data\settings.dat Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS01CAE9D4-1202-4FDE-AC7B-AE1B9CC157A8.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS01D56E06-2C8C-4D48-B003-E900E230FD18.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0599A7D0-C376-4508-B167-9B3051FCEDF8.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0751F6E1-DEEB-443E-AE90-73C717035285.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS07686DE3-0D2E-4184-AFCA-22BAA5F825D1.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0D1FCC2A-1674-4384-841A-22040915E0C9.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0E3DAED3-0909-42D7-A2F3-567AC4D3E39E.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS1496C98B-EF11-4AB6-9FC6-FE172693F2E4.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS19194C50-AD34-4397-BA3F-3F9D8D6C5192.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS208AFA4C-D082-487D-B906-F506F04E0F3E.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS21E91F8B-9BF7-498B-B4BF-E4EDB011A037.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS22BB5A83-8E97-4672-AE33-6EBB2424389C.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS24077DBE-8429-48DD-A601-AB568CFBCCDC.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS24F0FC97-389E-4FA4-830D-F1DE0B856F32.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS2C50CE82-30DC-459A-9AF8-51E8295BF147.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS2E4EC8ED-823F-427A-9106-73D16FDD3396.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS303E425A-E24C-424F-B959-4FFC0B93AAF5.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS36DF6042-1B8C-40D6-881B-0D05053E6EEA.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS385E9EE6-7D1A-44D4-A4B5-2AFADEEB5EB0.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS3C786E00-3AD1-409A-B380-5EFB0ED4BE79.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS3E86206A-F2EF-4F7A-90F3-37FFFB761524.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS4451AA68-A350-4CA5-B933-74A7C828EC42.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS471EB76F-734C-465D-BFF4-D31E7BF8FAFE.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS4F6C7FCA-A521-4B2B-8077-3467515AE830.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS4FE6F4D8-0418-416F-BA31-04E5B4DB7FCE.tmp Object is locked skipped

Post too long will continue next post.

 

[ogre1164]

Kaspersky Log continued:

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS51261111-7CF4-4B25-80BF-114CADA03DE8.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS5E2F66C5-EE9D-4903-BC97-6D83DBB6503A.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS606218C3-99A4-4B25-A1DD-05950FBC40CA.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS634B2A2A-C665-4DA1-B0C4-C36516670258.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS6372D2C2-700B-46D1-A2E5-583056F0F01C.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS661822B2-3C38-47D0-A328-A2E5F06FF6CC.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS7097988C-2666-497C-B4CC-D7B5AFCBF413.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS758360EA-A832-4B44-BC8C-260A0AF30A75.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS75BF735D-7504-4ECE-B3F0-52181B16D34F.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS7D46AC79-31AF-494D-BCC8-F619BEEF9B2F.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS7DC677B0-8B98-41A6-B751-2339909C81F9.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS7E85FBD1-0D88-4062-A6E5-F38B6536D356.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS7EC0EA30-BE0F-4A03-8104-AEA930B473B5.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS831C2161-7E89-41ED-87A9-71C547975F3E.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS837A505C-7297-4A0D-AF60-AF5B834F8E7C.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS84680157-3A91-46C6-8240-7D3B54E14F12.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS862A256C-A6D4-4997-AF99-29405E3800CA.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS8655E82E-4E05-4CCD-9E25-4C721CDE621E.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS87021BAF-B435-4B3E-A763-B08F86A64F25.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS89FF3970-B62A-4199-BA66-6F7E0203BD71.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS8D6C3C79-99DB-4AB5-9730-D0F36327FBF2.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS93FF5D94-06D8-4B42-8FF6-E53BEE3E1DFB.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS9494DE41-295A-46E6-93E0-3A409D96049D.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS96743FD6-A855-48DA-A036-AD80CFAAA78F.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS96BDEBBA-551F-49D5-A977-16006F7DCEAA.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS99236837-7A7A-4F4B-9E96-AE43F2E3881C.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS9C4B1602-191F-4365-995C-B5E2A72E1C33.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS9CD37C2D-3B64-4C35-B3EC-EB64752129B3.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS9D9DF326-E12D-4A58-9660-7E9F0E36AD9A.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS9EC54F8D-5A3F-4160-A1E8-B77433828B23.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSA3755919-7E0B-4AEB-A9F4-AD1E42AE99D3.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSA7E46AE7-B6CA-46DC-999B-07C7405E4965.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSAADCD838-9C37-4F6A-956A-302FE7C72A82.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSAE576AB1-67F2-4CBD-96CB-EAC1B8554A53.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSB85941A4-8315-4533-B415-359C16FDAACC.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSBA0A1DCF-4032-4B5B-B53A-D929565E2664.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSBB5C69CE-9BB3-4382-B920-A45BCB34F656.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSBB79A9D9-45DC-41F2-A201-99C6687EBCF1.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSBB9BA3B4-BA38-4F77-97D5-25DC61EC18AB.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSBD34BA92-158E-439C-9742-AC4C18CF3096.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSBDC424DC-E356-4812-976F-8C10490797EA.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSBFFE837E-9134-40F7-A128-DBFA76E31973.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC182BD03-28C0-4F4C-8FE5-672130F30192.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC1DC493B-6674-4156-BC14-12F2A991F7D5.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC2B34D71-AB33-4B22-A0CC-3C53E5BAAAEE.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC70E6A5C-D7BE-4B71-88FE-2061B4A32D93.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC8494B8A-F67C-4D20-879B-3E671EDCB888.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSC858BCE1-0F74-4636-9B08-17364A7DBF65.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSD5208ABB-2577-4773-97C0-29552315AEC8.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSD81FA634-7B50-4721-85DE-E16923509DB4.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSDAC29693-3937-493B-876A-52BA5D987EFF.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSE2D390E8-7F37-41F2-BBF2-F2D96BDECC1F.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSE76C2D91-BA7B-4362-8991-E4C3607036CD.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSE9EEAFD8-72D2-4582-AD5F-97A4CE729476.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSEA612B56-64D7-43F6-8AAF-6E5B02E796DD.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSED7BA17D-2656-4A8D-A8F0-D4DB48663779.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSF37BDF9B-C20B-4A02-8673-A4FD2F9BA55B.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSF4A7CB74-C92B-475A-B2C2-EFA62892A03B.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSF9F83988-86E5-4192-9190-92C00370A5F6.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSFADB4D49-9686-4E5B-A113-C35B2FAEA765.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSFAF32473-C5A4-40B6-953D-7B77133ED3CD.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSFDFE45D0-AC5D-483E-ADC8-DF800A1A72C8.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSFF0EAD64-2A0F-4FC3-AA99-B12120DAE6D0.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMSFF17D139-053C-4EA2-8A0C-88878F0ED458.tmp Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Webroot\Spy Sweeper\Masters\masters.bak Object is locked skipped

C:\Program Files\Webroot\Spy Sweeper\Masters\Masters.const Object is locked skipped

C:\Program Files\Webroot\Spy Sweeper\Masters\masters.mst Object is locked skipped

C:\Program Files\Webroot\Spy Sweeper\Masters.base Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP782\A0071822.exe Infected: Backdoor.Win32.SdBot.aad skipped

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP782\A0071823.exe Infected: Backdoor.Win32.SdBot.aad skipped

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP783\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\EventCache\{70F97366-E8A0-4110-B1F9-E26E582FE315}.bin Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\DEFAULT Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SYSTEM Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\drivers\Byi63.sys Infected: Rootkit.Win32.Agent.ea skipped

C:\WINDOWS\system32\drivers\Laac23.sys Infected: Rootkit.Win32.Agent.ea skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped

C:\WINDOWS\system32\symavc32.sys Infected: Rootkit.Win32.Agent.ea skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Not good.

 

[pskelley]

Be patient, this junk is never as easy to get off the computer as it was to get it on the computer!

I have not heard from the expert we saved the files for, they have really bad weather in the UK and he may be in that area. Delete that .cab file you save on the Desktop. Right click and click on Delete then yes.

The reason why I said to wait until we are clean to purge System Restore. When it makes the backup point, it backs up the trojans we stored on the Desktop in the .cab file, but that has now been deleted...correct.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP782\A0071822.exe Infected: Backdoor.Win32.SdBot.aad skipped
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP782\A0071823.exe Infected: Backdoor.Win32.SdBot.aad skipped

C:\WINDOWS\system32\drivers\Byi63.sys Infected: Rootkit.Win32.Agent.ea skipped
C:\WINDOWS\system32\drivers\Laac23.sys Infected: Rootkit.Win32.Agent.ea skipped
C:\WINDOWS\system32\symavc32.sys Infected: Rootkit.Win32.Agent.ea skipped
First time I have seen these? See if you can delete those files, I will highlite them in red. If not, we will run a rootkit scanner.

There is a possiblility Kaspersky could not see the rootkits until after the bad items were killed. If you can not delete than manually, run combofix.

Remember to leave System Restore alone until you are clean. Once you see only System Restore items, you can clean those files one last time.

If you are not able to delete the files in red, then please do this:

Thanks to sUBs and anyone else who helped with this fix.

Download ComboFix from Here or Here to your Desktop.

• Double click combofix.exe and follow the prompts.
• When finished, it shall produce a log for you. Post that log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall


Thanks..Phil

 

[ogre1164]

I deleted the .cab file.

I deleted these files:

C:\WINDOWS\system32\drivers\Byi63.sys
C:\WINDOWS\system32\drivers\Laac23.sys
C:\WINDOWS\system32\symavc32.sys

I didn't touch any other files.

I want to thank you again for all of the time and effort you are devoting to my problem.

Dan

 

[pskelley]

Thanks, why not scan with Kaspersky and make sure nothing is left but the System Restore items. That being the case, follow the instructions to turn SR off, reboot and turn it back on. Let me know so I can post closing information to help with your security and performance.

 

[ogre1164]

Ran another Kaspersky scan and found only these files infected:

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP782\A0071822.exe Infected: Backdoor.Win32.SdBot.aad

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP782\A0071823.exe Infected: Backdoor.Win32.SdBot.aad

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP784\A0071948.sys Infected: Rootkit.Win32.Agent.ea

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP784\A0071949.sys Infected: Rootkit.Win32.Agent.ea

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP784\A0071950.sys Infected: Rootkit.Win32.Agent.ea

Shut down system restore, restarted computer and reactivated system restore. I'm currently running another Kaspersky scan. It seems to take about 2 hours on this computer. I'll post later tonight to let you know how I made out. Thanks.

 

[pskelley]

Thanks for the feedback, if you followed the instructions in that link I provided, turned SR off, restarted the computer and then turned it back on your Kaspersky should be clean.

Make sure you remove all tools we downloaded for the cleanup. The exception is ATF-Cleaner and it is a nice small tool you may keep and share with friends if you wish.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

 

[ogre1164]

Kaspersky scan is clean.

I'll follow the rest of your advice.

Thanks Phil.

Dan