trojan sonar picked up in facebook

[kidbd]

Help. I seem to have picked up an awful Trojan called Sonar in facebook.
There appeared to be a video that was titled "wow, video" on my fb page. I did not open it, or forward it, but everyone on my friends list got it and it looks like it came from me. They are still getting the message and say its coming from me.
I've run spybot, norton, and avast and all reports come out that its been fixed, yet its not. Also, my computer has seriously slowed since this.
You have helped in the past on a similar problem, so, can anyone come up with an answer? I'd really appreciate it. Like I said, I've run full scans, also backed up with erunt, my log from hjt is below:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:43:13 AM, on 9/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60282
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.my.msn.com/?lang=en-ca
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60282
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60282
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60282
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60282
R3 - URLSearchHook: Torrents-Search-Engine Toolbar - {3B419EE1-1FA8-47B9-9AEC-6B60AC2E3FCA} - C:\Program Files\Torrents-Search-Engine\tbTor1.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Torrents-Search-Engine Toolbar - {3b419ee1-1fa8-47b9-9aec-6b60ac2e3fca} - C:\Program Files\Torrents-Search-Engine\tbTor1.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Torrents-Search-Engine Toolbar - {3b419ee1-1fa8-47b9-9aec-6b60ac2e3fca} - C:\Program Files\Torrents-Search-Engine\tbTor1.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Pareto_Update] C:\Program Files\Common Files\ParetoLogic\UUS2\Pareto_Update.exe
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Search - ?p=ZJxdm323YYCA
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} (DDRevision Class) - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 8561 bytes

Thanks again, I appreciate it.

 

[Blade81]

Hi,

First of all, change your Facebook account password on clean known system if not already done so.

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.

• When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt
• Save both reports to your desktop. Post them back to your topic.

 

[kidbd]

Sorry it took so long. I could not change my password on another computer but mine, as I don't have access to one, but I changed it anyway.
below is the logs you requested.
Thanks again.

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
SVCHOST.EXE
SVCHOST.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
SVCHOST.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\DOCUME~1\DENISE~1\LOCALS~1\Temp\500064-PMLPatch\HPZipm12.exe
c:\program files\Rogers\SelfHealing\RogersSelfHelpService.exe
C:\Program Files\Rogers\Update Manager\RogersUpdateManager.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\TPPALDR.EXE
C:\Program Files\Hewlett-Packard\hp print screen utility\PrnSys.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Rogers\SelfHealing\shs.exe
C:\DOCUME~1\DENISE~1\LOCALS~1\Temp\Imgtask.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Alwil Software\Avast4\setup\avast.setup
C:\Documents and Settings\Denise & Robert\Local Settings\Temporary Internet Files\Content.IE5\CMEHYVH2\dds[1].scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb12.exe
mRun: [DeviceDiscovery] c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [TPP Auto Loader] c:\windows\TPPALDR.EXE
mRun: [PrnSys Executable] c:\program files\hewlett-packard\hp print screen utility\PrnSys.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PCSuiteTrayApplication] c:\program files\nokia\nokia pc suite 6\LaunchApplication.exe -startup
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [Rogers SHS] c:\program files\rogers\selfhealing\shs.exe
mRun: [ImgTask] c:\docume~1\denise~1\locals~1\temp\Imgtask.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s
dRun: [Nokia.PCSync] c:\program files\nokia\nokia pc suite 6\PcSync2.exe /NoDialog
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20070711/qtinstall.info.apple.com/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/viewers/ipixx.cab
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - hxxp://www.musicnotes.com/download/mnviewer.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} - hxxp://www.worldwinner.com/games/v47/shared/FunGamesLoader.cab
DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - hxxps://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
DPF: {203C12EA-EF5A-4989-BD68-5844A877A9AF} - hxxp://www.rogershelp.com/ocf/prjOCFTools.CAB
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - hxxp://www.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
DPF: {4B48D5DF-9021-45F7-A240-60304302A215} - hxxp://download.microsoft.com/download/b/d/b/bdb4e4ee-63b2-45ff-9d84-33205bf43143/WebCleaner.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.mail.live.com/mail/w1/resources/MSNPUpld.cab
DPF: {5727FF4C-EF4E-4d96-A96C-03AD91910448} - hxxp://www.srtest.com/srl_bin/sysreqlab_ind.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader2.cab
DPF: {5CB1506E-1DEA-4E63-89A7-E40E52AEA1FD} - hxxp://smms.sub.fulfillment.puretracks.com/onager_smms.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} - hxxp://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1116679516375
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124250627437
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} - hxxp://kidbd.spaces.live.com/PhotoUpload/MsnPUpld.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxps://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - hxxp://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {916C95B3-55DA-43F7-A88F-32D37770306A} - hxxp://www.rogershelp.com/ocf/prjOCFTools.CAB
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://wpotc.kpdsb.on.ca/activex/AxisCamControl.cab
DPF: {97438FE9-D361-4279-BA82-98CC0877A717} - hxxp://www.worldwinner.com/games/v57/cubis/cubis.cab
DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} - hxxp://www.worldwinner.com/games/v46/wof/wof.cab
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxps://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540001} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - hxxp://fdl.msn.com/zone/datafiles/heartbeat.cab
DPF: {E68C89AA-554F-43F3-8D5E-9B36D873081B} - hxxp://www.rogershelp.com/ocf/prjOCFTools.CAB
DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - hxxp://download.abacast.com/download/files/abasetup161.cab
DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} - hxxp://by102fd.bay102.hotmail.msn.com/activex/HMAtchmt.ocx
DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} - hxxp://chat.msn.com/controls/msnchat45.cab
DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} - hxxp://tgs.gov.mb.ca/roadinfo/help/downLoadIE/Acgm.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-09-15 07:07 <DIR> --d----- C:\My Music
2009-09-14 20:35 <DIR> --d----- c:\docume~1\denise~1\applic~1\Preclick Photo Organizer
2009-09-14 20:34 <DIR> --d----- c:\program files\Preclick
2009-09-13 23:08 <DIR> --d----- c:\docume~1\denise~1\applic~1\PCToolsFirewallPlus
2009-09-13 22:50 206,256 a------- c:\windows\system32\drivers\PCTCore.sys
2009-09-13 22:50 86,888 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-09-13 22:50 7,396 a------- c:\windows\system32\drivers\pctcore.cat
2009-09-13 22:50 229,176 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-09-13 22:47 70,280 a------- c:\windows\system32\drivers\pctNdis-PacketFilter.sys
2009-09-13 22:47 46,592 a------- c:\windows\system32\drivers\pctNdis.sys
2009-09-13 22:47 32,552 a------- c:\windows\system32\drivers\pctNdis-DNS.sys
2009-09-13 22:47 <DIR> --d----- c:\program files\common files\PC Tools
2009-09-13 22:47 114,832 a------- c:\windows\system32\drivers\pctplfw.sys
2009-09-13 22:47 <DIR> --d----- c:\program files\PC Tools Firewall Plus
2009-09-13 22:19 153,088 -------- c:\windows\system32\dllcache\triedit.dll
2009-09-13 22:19 128,512 -------- c:\windows\system32\dllcache\dhtmled.ocx
2009-09-13 22:17 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll

==================== Find3M ====================

2009-08-05 05:01 204,800 -------- c:\windows\system32\mswebdvd.dll
2009-08-05 05:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-19 18:48 11,067,392 a------- c:\windows\system32\dllcache\ieframe.dll
2009-07-19 09:19 5,937,152 a------- c:\windows\system32\dllcache\mshtml.dll
2009-07-17 15:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-17 15:01 58,880 -------- c:\windows\system32\dllcache\atl.dll
2009-07-13 23:43 10,841,088 -------- c:\windows\system32\dllcache\wmp.dll
2009-07-13 23:43 286,208 -------- c:\windows\system32\wmpdxm.dll
2009-07-13 23:43 286,208 -------- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-03 13:09 1,208,832 a------- c:\windows\system32\dllcache\urlmon.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\wininet.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\dllcache\wininet.dll
2009-07-03 13:09 206,848 a------- c:\windows\system32\dllcache\occache.dll
2009-07-03 13:09 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-07-03 13:09 594,432 a------- c:\windows\system32\dllcache\msfeeds.dll
2009-07-03 13:09 55,296 a------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-07-03 13:09 1,985,536 a------- c:\windows\system32\dllcache\iertutil.dll
2009-07-03 13:09 184,320 a------- c:\windows\system32\dllcache\iepeers.dll

 

[Blade81]

Hi,

Is that complete contents of dds.txt file? Also, you didn't post attach.txt contents.

 

[kidbd]

Is this what you want? I'm not sure I'm doing this right, but I did put them on my desktop now.
Thanks

AV: avast! antivirus 4.8.1351 [VPS 090918-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: PC Tools Firewall Plus *enabled* {ABBD5028-5A95-4B6D-996E-98D64AE88D52}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
SVCHOST.EXE
SVCHOST.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
SVCHOST.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\DOCUME~1\DENISE~1\LOCALS~1\Temp\500064-PMLPatch\HPZipm12.exe
c:\program files\Rogers\SelfHealing\RogersSelfHelpService.exe
C:\Program Files\Rogers\Update Manager\RogersUpdateManager.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\TPPALDR.EXE
C:\Program Files\Hewlett-Packard\hp print screen utility\PrnSys.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Rogers\SelfHealing\shs.exe
C:\DOCUME~1\DENISE~1\LOCALS~1\Temp\Imgtask.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Alwil Software\Avast4\setup\avast.setup
C:\Documents and Settings\Denise & Robert\Local Settings\Temporary Internet Files\Content.IE5\CMEHYVH2\dds[1].scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR
uSearchMigratedDefaultURL =

hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://g.msn.ca/0SEENCA/SAOS01?FORM=TOOLBR
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program

files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search &

destroy\SDHelper.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft

shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program

files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb12.exe
mRun: [DeviceDiscovery] c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [TPP Auto Loader] c:\windows\TPPALDR.EXE
mRun: [PrnSys Executable] c:\program files\hewlett-packard\hp print screen utility\PrnSys.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PCSuiteTrayApplication] c:\program files\nokia\nokia pc suite 6\LaunchApplication.exe -startup
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [Rogers SHS] c:\program files\rogers\selfhealing\shs.exe
mRun: [ImgTask] c:\docume~1\denise~1\locals~1\temp\Imgtask.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s
dRun: [Nokia.PCSync] c:\program files\nokia\nokia pc suite 6\PcSync2.exe /NoDialog
StartupFolder: c:\docume~1\denise~1\startm~1\programs\startup\office~1.lnk - c:\program files\microsoft

office\office\OSA.EXE
StartupFolder: c:\docume~1\denise~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft

office\office\FINDFAST.EXE
StartupFolder: c:\docume~1\denise~1\startm~1\programs\startup\rogers~1.lnk - c:\program files\rogers desktop

txt\DesktopTXT.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital

imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat

7.0\reader\reader_sl.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search &

destroy\SDHelper.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} -

hxxp://a1540.g.akamai.net/7/1540/52/20070711/qtinstall.info.apple.com/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} -

hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} -

hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/viewers/ipixx.cab
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - hxxp://www.musicnotes.com/download/mnviewer.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} -

hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} - hxxp://www.worldwinner.com/games/v47/shared/FunGamesLoader.cab
DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - hxxps://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
DPF: {203C12EA-EF5A-4989-BD68-5844A877A9AF} - hxxp://www.rogershelp.com/ocf/prjOCFTools.CAB
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - hxxp://www.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
DPF: {4B48D5DF-9021-45F7-A240-60304302A215} -

hxxp://download.microsoft.com/download/b/d/b/bdb4e4ee-63b2-45ff-9d84-33205bf43143/WebCleaner.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.mail.live.com/mail/w1/resources/MSNPUpld.cab
DPF: {5727FF4C-EF4E-4d96-A96C-03AD91910448} - hxxp://www.srtest.com/srl_bin/sysreqlab_ind.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader2.cab
DPF: {5CB1506E-1DEA-4E63-89A7-E40E52AEA1FD} - hxxp://smms.sub.fulfillment.puretracks.com/onager_smms.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} - hxxp://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} -

hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1116679516375
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} -

hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124250627437
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} - hxxp://kidbd.spaces.live.com/PhotoUpload/MsnPUpld.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxps://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - hxxp://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {916C95B3-55DA-43F7-A88F-32D37770306A} - hxxp://www.rogershelp.com/ocf/prjOCFTools.CAB
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://wpotc.kpdsb.on.ca/activex/AxisCamControl.cab
DPF: {97438FE9-D361-4279-BA82-98CC0877A717} - hxxp://www.worldwinner.com/games/v57/cubis/cubis.cab
DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} - hxxp://www.worldwinner.com/games/v46/wof/wof.cab
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxps://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540001} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - hxxp://fdl.msn.com/zone/datafiles/heartbeat.cab
DPF: {E68C89AA-554F-43F3-8D5E-9B36D873081B} - hxxp://www.rogershelp.com/ocf/prjOCFTools.CAB
DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - hxxp://download.abacast.com/download/files/abasetup161.cab
DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} - hxxp://by102fd.bay102.hotmail.msn.com/activex/HMAtchmt.ocx
DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} - hxxp://chat.msn.com/controls/msnchat45.cab
DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} - hxxp://tgs.gov.mb.ca/roadinfo/help/downLoadIE/Acgm.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-4-4 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-4-4 20560]

=============== Created Last 30 ================

2009-09-15 07:07 <DIR> --d----- C:\My Music
2009-09-14 20:35 <DIR> --d----- c:\docume~1\denise~1\applic~1\Preclick Photo Organizer
2009-09-14 20:34 <DIR> --d----- c:\program files\Preclick
2009-09-13 23:08 <DIR> --d----- c:\docume~1\denise~1\applic~1\PCToolsFirewallPlus
2009-09-13 22:50 206,256 a------- c:\windows\system32\drivers\PCTCore.sys
2009-09-13 22:50 86,888 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-09-13 22:50 7,396 a------- c:\windows\system32\drivers\pctcore.cat
2009-09-13 22:50 229,176 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-09-13 22:47 70,280 a------- c:\windows\system32\drivers\pctNdis-PacketFilter.sys
2009-09-13 22:47 46,592 a------- c:\windows\system32\drivers\pctNdis.sys
2009-09-13 22:47 32,552 a------- c:\windows\system32\drivers\pctNdis-DNS.sys
2009-09-13 22:47 <DIR> --d----- c:\program files\common files\PC Tools
2009-09-13 22:47 114,832 a------- c:\windows\system32\drivers\pctplfw.sys
2009-09-13 22:47 <DIR> --d----- c:\program files\PC Tools Firewall Plus
2009-09-13 22:19 153,088 -------- c:\windows\system32\dllcache\triedit.dll
2009-09-13 22:19 128,512 -------- c:\windows\system32\dllcache\dhtmled.ocx
2009-09-13 22:17 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll

==================== Find3M ====================

2009-08-05 05:01 204,800 -------- c:\windows\system32\mswebdvd.dll
2009-08-05 05:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-19 18:48 11,067,392 a------- c:\windows\system32\dllcache\ieframe.dll
2009-07-19 09:19 5,937,152 a------- c:\windows\system32\dllcache\mshtml.dll
2009-07-17 15:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-17 15:01 58,880 -------- c:\windows\system32\dllcache\atl.dll
2009-07-13 23:43 10,841,088 -------- c:\windows\system32\dllcache\wmp.dll
2009-07-13 23:43 286,208 -------- c:\windows\system32\wmpdxm.dll
2009-07-13 23:43 286,208 -------- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-03 13:09 1,208,832 a------- c:\windows\system32\dllcache\urlmon.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\wininet.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\dllcache\wininet.dll
2009-07-03 13:09 206,848 a------- c:\windows\system32\dllcache\occache.dll
2009-07-03 13:09 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-07-03 13:09 594,432 a------- c:\windows\system32\dllcache\msfeeds.dll
2009-07-03 13:09 55,296 a------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-07-03 13:09 1,985,536 a------- c:\windows\system32\dllcache\iertutil.dll
2009-07-03 13:09 184,320 a------- c:\windows\system32\dllcache\iepeers.dll
2009-07-03 13:09 25,600 a------- c:\windows\system32\dllcache\jsproxy.dll
2009-07-03 13:09 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-07-03 13:09 386,048 a------- c:\windows\system32\dllcache\iedkcs32.dll
2009-07-03 07:01 173,056 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-22 02:44 726,528 a------- c:\windows\system32\dllcache\jscript.dll
2009-01-06 18:31 2,573,736 a------- c:\docume~1\alluse~1\applic~1\shs_setup_4055-341535.exe
2007-04-10 00:17 194 a------- c:\documents and settings\denise & robert\BackupResult.DAT
2001-10-05 12:53 21,866 a------- c:\program files\common files\tppupd2k.dll
2008-09-18 07:38 32,768 a--sh--- c:\windows\system32\config\systemprofile\local

settings\history\history.ie5\mshist012008091820080919\index.dat

============= FINISH: 18:25:53.21 ===============
DDS (Ver_09-07-30.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 21/05/2005 8:02:12 AM
System Uptime: 17/09/2009 6:43:09 PM (24 hours ago)

Motherboard: | | F62V
Processor: Intel(R) Celeron(R) CPU 2.80GHz | Socket 478 | 2793/133mhz

==== Disk Partitions =========================

C: is FIXED (FAT32) - 149 GiB total, 115.522 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable

==== Disabled Device Manager Items =============

==== Installed Programs ======================

1400
1400_Help
1400Trb
Abacast Client
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.1.0
Adobe Shockwave Player 11
Adobe® Photoshop® Album Starter Edition 3.0
Adobe® Photoshop® Album Starter Edition 3.0.1
Agere Systems PCI Soft Modem
AiO_Scan
AiOSoftware
Apple Software Update
ArcSoft MediaConverter 2.5
ArcSoft MediaImpression
ArcSoft PhotoImpression 6
ArcSoft Picture Book Player
ArcSoft Print Creations
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Photo Prints
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
ArcSoft Software Suite
avast! Antivirus
C-Dilla Licence Management System
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
Critical Update for Windows Media Player 11 (KB959772)
CustomerResearchQFolder
Destinations
DeviceFunctionQFolder
DeviceManagementQFolder
Digital Video
DocProc
DocumentViewer
DocumentViewerQFolder
ERUNT 1.1j
eSupportQFolder
Fax
ffdshow [rev 1692] [2007-12-09]
GdiplusUpgrade
GeneLink Driver
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
HP Document Viewer 5.3
HP Driver Diagnostics
HP Extended Capabilities 5.3
HP Imaging Device Functions 5.3
HP Photo and Imaging 2.0 - Deskjet Series
HP Photosmart Essential
hp print screen utility
HP Product Assistant
HP PSC & OfficeJet 5.3.B
HP Solution Center & Imaging Support Tools 5.3
HP Update
HPProductAssistant
HPSSupply
Intel(R) Extreme Graphics 2 Driver
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 14
Java(TM) 6 Update 3
Java(TM) 6 Update 4
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
LightScribe 1.4.136.1
LiveReg (Symantec Corporation)
Map Button (Windows Live Toolbar)
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 97 Sounds (Remove only)
Microsoft Office 97, Professional Edition
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Word Viewer 2003
Microsoft Office XP Web Components
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows XP Video Decoder Checkup Utility
MicroStaff WINASPI NT
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
muvee corePack
muvee Halloween stylePack
muvee Spring Break stylePack
muvee Valentine stylePack
muveeNow 2.2
myTaxExpress 2002
myTaxExpress 2004
myTaxExpress 2005
myTaxExpress 2006
myTaxExpress for Y2003
myTaxExpress NETFILE 2006
myTaxExpress NETFILE 2007
NewCopy
Nokia Connectivity Cable Driver
Nokia PC Suite
Norton WMI Update
OneCare Advisor (Windows Live Toolbar)
PanoStandAlone
PC Connectivity Solution
PC Tools Firewall Plus 6.0
Popup Blocker (Windows Live Toolbar)
Preclick Gold Photo Organizer
ProductContext
QuickTax 2004
QuickTime
RAW FILE CONVERTER LE
Readme
RealPlayer
Realtek AC'97 Audio
Rogers Media Player
Rogers Self Help Software
Rogers Update Manager
Scan
ScannerCopy
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Shop for HP Supplies
SigmaTel USB-IR Adapter
Smart Menus (Windows Live Toolbar)
SolutionCenter
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
Status
System Requirements Lab
TaxFreeway 2008
Taxwiz'2002
TPP Storage Driver Installation
TrayApp
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB969497)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB973815)
USB File Transfer 1.11A
USB Storage Adapter (TPP)
USB Storage Adapter V2 (TPP)
USB Storage Adapter V3 (TPP)
WebFldrs XP
WebReg
Windows Defender Signatures
Windows Driver Package - Nokia (WUDFRd) WPD (06/01/2007 6.84.33.0)
Windows Driver Package - Nokia Modem (02/15/2007 3.1)
Windows Driver Package - Nokia Modem (05/24/2007 6.84.0.1)
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live Favorites for Windows Live Toolbar
Windows Live installer
Windows Live Messenger
Windows Live OneCare safety scanner
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Install Manager
Yahoo! Toolbar

==== End Of File ===========================

 

[Blade81]

Hi,

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
• Please post contents of that file in your next reply.

Are those messages still being sent in Facebook after account password change?

 

[kidbd]

thank you blade, here is my malwarebytes log:


Malwarebytes' Anti-Malware 1.41
Database version: 2821
Windows 5.1.2600 Service Pack 3

19/09/2009 9:31:22 AM
mbam-log-2009-09-19 (09-31-22).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|)
Objects scanned: 236941
Time elapsed: 3 hour(s), 8 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

 

[Blade81]

Hi,

Are those messages still being sent in Facebook after account password change?

 

[kidbd]

I'm not sure. I only found out through family telling me, It does look like all is gone as I'm not seeing any of the same messages.
Thanks

 

[Blade81]

You're welcome Here're some steps to follow.


Uninstall old Adobe Reader versions and get the latest one (9.1 + updates 9.1.2 & 9.1.3) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


Uninstall your current Adobe shockwave player and get the fresh one here if needed.

Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 16.
• Click the
  Download
  button to the right.
• Select Windows on platform combobox and check the box that says:
  Accept License Agreement. Click continue.
  
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u16-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.

THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis


You may delete dds and related logs now.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• hosts file:
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
  If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  1. [*]Click the start button (at the lower left hand corner of your screen) [*]Click run [*]In the dialog box, type services.msc [*]hit enter, then locate dns client [*]Highlight it, then double-click it. [*]On the dropdown box, change the setting from automatic to manual. [*]Click ok

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade

 

[kidbd]

Thanks Blade. I think my computer is running smoothly now. I've done everything you said. I'll keep updating too. Thank you for all your help. you guys are awesome.
Denise (Canada)

 

[Blade81]

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

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